A solid 4 stars
Most Amazing location, a minute walk to Bayswater tube Station. Great staff, fantastic service. Clean, well appointed rooms. A nice relaxed atmosphere.
Bed dipped in the middle and the curtains didn't fully shut meaning the room was bright from very early.
The breakfast was outstanding.
The shower did not have a curtain or way to keep the water from going all over the toilet
The location was excellent - Bayswater and Queensway underground stations, and from Bayswater, it was only 1 stop from Paddington, which is the most central/accessible station. It was a 1/2 block from Hyde Park, which was very convenient. The original reason we booked was for the gym, which all the websites say they have. It turns out they got rid of it a while ago. When I walked to the front desk, they helped me arrange to use the gym at one of their other hotel properties about 0.3 miles away, which was nice.
Location was wonderful and hotel was clean. Showers were great.
Room was exceptionally small. No hair dryer.
No room when we arrived
We arrived and we're booked in and then told that 5 he hotel was having renovations and we were being put in another of the groups hotel...told we could have early check in at other hotel. Into a car and 5 mind later at new hotel which was very nice but no early check in..compensated with free breakfast. On the whole good hotel but annoying be a use of the change and there were lots of guests in she position
Not being informed of change of hotel
Give your review a headline
They did not give me the deluxe room I reserved but a roon in a "sister" hotel which is mot the same as the one I was shown. They should be honest about what you are getting
Older hotel with a lot of noise
Laundry was relatively inexpensive for a hotel.
I could hear everything the persons next door and above were doing. Every step they took on the creaky floors, and could hear their conversations and television programs quite clearly. If you are a light sleeper, this will be a bad experience. If noise does not bother you, and you sleep like the dead, this is an inexpensive, passible stay. The hotel is old, hallways and corners scuffed and scarred, but once the lights are off, you can't notice the cosmetic issues. Hearing your neighbors, unfortunately, can't be cured with a light switch.
A stay at Shaftesbury Hyde Park International places you in the heart of London, within a 15-minute walk of Kensington Gardens and Kensington Palace. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
Based on 3,048 reviews
Bar and Beverages
Policies vary by room type and provider.