Overview

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Berjaya Eden Park London Hotel

35-39 Inverness Terrace, London, W2 3JS, United Kingdom
+44 207 221 2220

£55+

Overall guest ratings

6.7/10 Good
Based on 3,532 reviews

Review highlights

  • 9.6
  • 8.3
  • 4.9
  • 3.4

Nearby

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    About

    This stately Victorian hotel features free WiFi throughout, as well as dry cleaning and laundry services. A continental breakfast is available (surcharge).

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.7 Good
    Based on 3,532 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
      8.1 "Easily accessible by car, said 81%."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.0 "70% said the booking process went smoothly."
      7.5 "75% found the restaurant service to be one of the best."
      7.5 "Management was excellent, said 75%."
    • 6.9 "Average value."
    • 5.3 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 3.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
    • 3.0 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.1 "89% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      0.5 "95% criticized the small bathroom."
      1.6 "For 84%, the rooms looked old."
      1.3 "87% had problems with the shower."
      1.8 "82% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      3.8 "Air conditioning was criticized by 62%."
      2.8 "72% thought the tv was sub-standard."
      4.2 "58% were unhappy with the view."
      3.3 "67% were disappointed with the minibar."
    • 2.9 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.5 "95% criticized the small bathroom."
      4.5 "55% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
    • 2.3 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    Based on 1,518 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
      8.4 "Easily accessible by car, said 84%."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.4 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 3.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
    • 3.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.3 "87% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      0.5 "95% criticized the small bathroom."
      1.9 "For 81%, the rooms looked old."
      1.5 "85% had problems with the shower."
      1.6 "84% found problems with the furniture."
      3.5 "65% said the bathroom was dirty."
      4.0 "Air conditioning was criticized by 60%."
      2.7 "73% thought the tv was sub-standard."
    • 3.3 "Not very comfortable."
      1.3 "87% said rooms were small."
      0.5 "95% criticized the small bathroom."
      4.4 "56% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
    • 2.3 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    Based on 777 reviews
    • 9.9 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.5 "Tasty food."
    • 6.9 "Average value."
    • 5.4 "Breakfast is mediocre."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      4.9 "51% thought it was rather dirty."
    • 3.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      1.1 "89% said rooms were small."
      4.6 "54% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.4 "86% had problems with the shower."
      1.8 "82% found problems with the furniture."
      4.0 "Air conditioning was criticized by 60%."
      2.8 "72% said the bathroom was dirty."
    • 2.2 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    5.8 OK
    Based on 141 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 4.8 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 3.8 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 2.5 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      0.4 "96% criticized the small bathroom."
      4.4 "56% didn't like the uncomfortable beds."
    • 2.5 "Awful rooms."
      1.2 "88% said rooms were small."
      1.6 "84% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      4.4 "56% didn't like the uncomfortable beds."
    • 2.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 1,094 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.3 "Great service."
      7.2 "72% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 5.0 "Breakfast is mediocre."
      4.1 "59% said the breakfast was too expensive."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.4 "66% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
    • 2.6 "Awful rooms."
      1.8 "82% complained about the bathroom."
      1.0 "90% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      4.5 "55% said rooms were dirty."
      0.5 "95% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
      1.2 "88% had problems with the shower."
      1.5 "85% found problems with the furniture."
      3.9 "Air conditioning was criticized by 61%."
      2.6 "74% thought the tv was sub-standard."
      3.4 "66% said the bathroom was dirty."
      3.7 "63% were disappointed with the minibar."
    • 2.3 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      0.5 "95% criticized the small bathroom."
      4.0 "60% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
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