Overview

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The Cleveland

39-40 Cleveland Square, London, W2 6DA, United Kingdom
+44 207 535 0860

£89+

Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

8.0/10 Good
Based on 1,185 reviews

Review highlights

  • 9.4
  • 8.9
  • 4.8
  • 4.7

Good to know

  • Good kitchenette
  • Very quiet
  • Close to public transport
  • Friendly service

Nearby

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    About

    With a stay at The Cleveland, you'll be centrally located in London, convenient to Diana Memorial Playground and Royal Albert Hall. This hotel is close to Imperial College London and Selfridges.

    Rooms

    Make yourself at home in one of the 30 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Continental breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Kitchen/Kitchenette
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,185 reviews
    • 9.4 "Terrific location."
    • 8.9 "Generally very clean."
    • 8.8 "Great service."
    • 6.8 "Average comfort."
    • 6.5 "Rooms are ok."
    • 4.8 "Bad amenities."
    • 4.7 "Breakfast is below average."
    • 4.4 "Internet is poor."
    • 3.9 "Disappointing food."
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    Overall rating

    8.0 Good
    Based on 402 reviews
    • 9.5 "Terrific location."
      9.1 "Near to public transport, according to 91%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.5 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 6.0 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
    • 4.7 "Breakfast is below average."
    • 4.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.2 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
    • 3.9 "Disappointing food."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 616 reviews
    • 9.5 "Terrific location."
      8.9 "Near to public transport, according to 89%."
      9.6 "96% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
      7.1 "71% said the reception staff was great."
    • 7.0 "High comfort."
      6.0 "Only 60% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 6.7 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
      6.3 "For only 63%, the bathroom was ok."
    • 4.9 "Breakfast is below average."
    • 4.6 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.2 "Disappointing food."
    View all review categories

    Overall rating

    7.6 Good
    Based on 11 reviews
    • 6.4 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 154 reviews
    • 9.3 "Terrific location."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.0 "High comfort."
      7.1 "71% said the beds were comfortable."
      8.6 "86% thought it was pleasantly quiet."
    • 6.8 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      6.2 "For only 62%, the bathroom was ok."
    • 5.0 "Average amenities."
    • 4.3 "Breakfast is below average."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Good kitchenette"
    "Very quiet"
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

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