An old standby with a great location
The Grosvenor is expensive and a nice splurge in London. It's located right in Victoria Station, so it is perfect if you're seeing shows, going to the Kew, or any tube connection. The Gatwick Express is direct from Victoria to Gatwick and back. The lobby is a throwback to the grand old days of luxury hotels. The high tea is expensive and wonderful -- a real treat. Even if you don't have the high tea, the pots of tea are delicious and the tearoom is very elegant.
Staff service is hit or miss. Some were very friendly and helpful, others less so. We were quite jet lagged when we arrived. The attendant said something about having to notify them the day before in order to get a discount on breakfast, which made no sense to me and in our state of exhaustion just went right over our heads. The next morning when we went to breakfast, of course we didn't get the discount because we hadn'tt "notified" them. Why is this necessary? They were very helpful with directions, printing boarding passes for us, and other services.
Excellent location especially if you know nothing about London. My 7th floor room was quiet and great for sleeping in. You can walk to many tourist locations. We had a great time.
The breakfast was the exact same food every day
Love the location of this hotel Staff are friendly and welcoming Breakfast lovely Rooms are of a high standard
Stay in splendour in the heart of central London. Built by the Victorian railway pioneers in 1862, The Grosvenor Hotel Victoria ushered in a Golden Age of travel. Restored to its former glory, this Grade II listed building combines modern luxury, including free wi-fi throughout the hotel, with unique period features. Enjoy the best of London from the 4-star Grosvenor Hotel, located within walking distance of Buckingham Palace.
Based on 5,238 reviews
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