Los Llanos de Aridane hotels

Los Llanos de Aridane hotels

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Los Llanos de Aridane, La Palma, Spain
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Low season March
High season June
  Average price (weeknight): £37
  Average price (weekend night): £56

cheapest month to stay

17%

expected price decrease

most expensive time to stay

25%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Los Llanos de Aridane hotels

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Adjovimar Apartamentos - Los Llanos de Aridane - Bedroom
1
8.9 Excellent (182 reviews)
Overview Reviews
With a stay at Adjovimar Apartamentos in Los Llanos de Aridane, you'll be 1.9 mi (3 km) from Caldera de Taburiente National Park and 6.2 mi (10 km) from Puerto Naos Beach. Featured amenities include a computer station, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
8.3 Excellent
Pros: The beds were comfortable.
Cons: There could have been a TV rather than a monitor. Lots of German channels but little else really. No sockets on the kitchen worktop makes it difficult to use the kettle or toaster.
9.2 Excellent
Pros: Very well maintained apartment complex with pool and gardens. My room 209 had a nice sunny balcony overlooking the pool. Modern keyless entry to room and outer doors on a night. The apartments are five mins walk to nearest bus stop and ten mins to Los Llanos bus station with regular services to many destinations including Santa Cruz half hourly during week hourly weekends. Five mins to main bars and restaurants small supermarket next door. I used this as a base to hike the island given it's 15 mins by bus to the Caldera and 45 mins by bus to Fuencaliente. If you stay here you can explore the majority of the island by public transport. I will definitely stay here again...a real gem of a property for the independent traveller. I have been to La Palma three times now and this apartment block is far superior to last two places I stayed. The Wi-Fi is charged at 2 euro's a day but is fast and reliable.
7.5 Good
Pros: View was awesome. Balcony pool and garden really good
Cons: No dishwasher, towels changed only each two days and room cleaned each two days
9.6 Excellent
Pros: Great Stay, highly recommended....
Cons: Nothing
7.9 Good
Pros: Off the main roads but still very close to most bus routes.
Cons: Shower was a bit smelly
10.0 Excellent
Pros: Lovely lush garden filled with cats! Beautiful room with lots of windows and light. Nice swimming pool.
Cons: Wifi could have been better (and free).
8.8 Excellent
Pros: Great location and lovely views. We stayed in one of the rooftop apartments. Owners were very helpful and made our stay an absolute delight.
Hotel Benahoare - Los Llanos de Aridane - Bedroom
2
8.8 Excellent (282 reviews)
Overview Reviews
With a stay at Hotel Benahoare, you'll be centrally located in Los Llanos de Aridane, within a 10-minute drive of Caldera de Taburiente National Park and Palmex Cactus Garden. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
10.0 Excellent
Pros: Clean and well located Excellent breakfast Friendly staff Nice roof terrace
6.7 Good
Pros: 1. Close to centre. 2. Easy to get to Caldera de Taburiente 3. Very peacefull and quiet
Cons: 1. There is no private parking and you relay on availability of a public parking lot. 2. Bar closes by 15:00 3. TV very small, it wouldnt bother at all if there was anything to do in town in the evening...but there isn't 4. After the first night i had to ask for more toilitaries as they were not renewed with room cleaning.
10.0 Excellent
Pros: Excellent breakfast Helpful happy staff Great location for hiking holidays
8.0 Excellent
Pros: Good location, spacious room and excellent fresh fruit, yogurt & muesli for breakfast.
Cons: The towels were old and worn and need replacing.
10.0 Excellent
Pros: We have an electric car. Just 50 meters next to the hotel is a public charger of 22KW. The museum oposite of the hotel is a must see!!! It is very seldom that everything is 100%. We will come back!!!! Thanks
Parador de la Palma - Breña Baja - Building
3
8.4 Excellent (615 reviews)
Overview Reviews
With a stay at Parador de La Palma in Brena Baja, you'll be near the airport, within a 10-minute drive of Santa Cruz de la Palma Harbour and Playa los Cancajos. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Brena Baja? This hotel has facilities measuring 4885 square feet (454 square meters), including conference space. Free self parking is available onsite.
10.0 Excellent
Pros: The view The garden The patio
Cons: Daily specials are missing on the restaurant menu. Good restaurant btw.
8.0 Excellent
Pros: comfort to consider the alternative excellent breakfast
Cons: mainly groups
7.9 Good
Pros: Location is nice and chill but, at equal distance between city and airport. Sleep quality is awesome. Although if your neighbours are noisy - you will here it, because walls are thin. But most of the visitors are seniors and they go to sleep early :)
Cons: If you don't have a car rented this place is not the best option. Breakfast is mediocre - no fresh vegetables at all, some fruits were even rotten. Internet is very bad everywhere - in the room, lobby, restaurant. No coffee/tea set in the room.
7.1 Good
Pros: Location, inner courtyard, gardens
Cons: The breakfast room has the atmosphere of a school cafeteria ... it is overlooking the parking lot! Why not serve breakfast in the dining room which is adjacent and has an amazing view over the ocean and opens onto a terrace ? Which was not in use at all during our stay - which was in November. Also, the pool area was closed off , so there was no access to an area with deckchairs.
7.0 Good
Pros: The staff were very friendly and the service was really good.
Cons: Our safe didn’t work and neither did the air conditioner. Staff were quick though to give us a new safe, albeit, it wasn’t bolted down.
10.0 Excellent
Pros: Location great and easy for using local bus service as having a break away from driving for a few days
H10 Taburiente Playa - Breña Baja - Building
4
8.3 Excellent (4,001 reviews)
Overview Reviews
With a stay at H10 Taburiente Playa in Brena Baja, you'll be near the airport, within a 10-minute drive of Santa Cruz de la Palma Harbour and Playa los Cancajos. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
9.0 Excellent
Pros: Room was large with a small kitchen and separate sitting area. The dining room food always contained some Spanish specialities. There was an excellent wine list with some local good quality whites. The room was cleaned everyday and each evening they did a turndown service with chocolates. The hotel looked out over the cliffs and had easy access to the promenade. There was a good choice of local restaurants within 5 minute walk. The airport shuttle and service to the capital was just across the road from the hotel.
Cons: Check in was slow.
6.0 Good
Pros: Room was efficiently serviced. Restaurant staff at breakfast were efficient - the variety & range was very good. Public areas clean & well maintained.
7.0 Good
Pros: The self-serve meals meant we were never left hungry. Good variety and quality, too. Always plenty of staff around. Very close to airport.
Cons: A bottle of water in our room wouldn't go amiss for a booking of this price. Outside of mealtimes you have to go to the bar for a drink.
7.0 Good
Pros: very good situation overlooking the sea very close to the airport is an advantage great view from my balcony
Cons: bar and lounge furnishings seemed poor and outdated I had some reservations about catering serve yourself coffee machines in the restaurant
7.5 Good
Pros: Good location, relaxed.
Cons: Very slow check in, Not enough variation in vegetarian choices. People with food intolerances will struggle to identify suitable options.
10.0 Excellent
Pros: Comfortable good service and well located
Cons: Too big
8.0 Excellent
Pros: Love the location to Los Cancajos, the beach, and Santa Cruz de La Palma.
Cons: The extra fees to use sauna, no real restaurant, all food service buffet style. Thank goodness Los Cancajos had restaurant options.
Apartments El Patio - Los Llanos de Aridane - Building
5
8.2 Excellent (147 reviews)
Overview Reviews
With a stay at Apartments el Patio, you'll be centrally located in Los Llanos de Aridane, within a 10-minute drive of Caldera de Taburiente National Park and Palmex Cactus Garden. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
8.8 Excellent
Pros: Great central location, clean studio apartment, all we needed to self cater and be comfortable whilst exploring the area. Excellent customer service: The team there arranged for us to stay an extra night when the weather and a migraine ruined our camping plans AND on a Sunday. We really appreciated their help.
Cons: These are slightly less cosy than some of the apartments we rented in other areas - just because they are for tourists and so not ‘lived in’. No washing machine in the apartment. But still clean and comfortable, so only a very minor thing! We were happy with our stay.
7.9 Good
Pros: Helpfull staff
Cons: For this money all good
Hotel Las Olas - Breña Baja - Building
6
7.9 Good (1,130 reviews)
Overview Reviews
With a stay at Hotel Las Olas in Brena Baja, you'll be within a 10-minute drive of Santa Cruz de la Palma Harbour and Playa los Cancajos. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
10.0 Excellent
Cons: Going back to reception for the WiFi code
10.0 Excellent
Pros: clean, friendly, good breakfast
6.7 Good
Pros: Nice garden and pool area, great breakfast buffet Located very close to the beautiful cliffs, loved the sound of the waves at night
Cons: Appartement could be cleaner
5.4 Okay
Pros: the meals were adequate.
Cons: two things ! the bedroom had no furniture other than one wooden chair, no dressing table or mirror in bedroom When I asked at reception about the prices I was amazed to find out had I booked room only I could have upgraded for less than I prepaid.
8.3 Excellent
Cons: No fans or air conditioning. Bad smell from toilet, possibly the drains. A lot of tiny ants this year and mosquitos coming in through window at night, which we had to leave open because it was hot. Suggest they put fly netts on their windows, which will also help with the mosquitos. It was appalling to see that there was no lifeguard and a lot of small children at the pool everyday. Surely, that's illegal!. They used to have some fruit and bottle of water in the rooms on arrival, this year they did not provide this. At least a bottle water would be welcomed by guests on arrival since its so hot.
9.2 Excellent
Pros: Great breakfast either on the sunny terrace or the spacious dining room. Stacks of choice, good coffee. The apartment we were in was very sunny and spacious, with plenty of hot water and comfortable seating. We just had a Juliet balcony but did have a sea view which was lovely. Plenty of parking either in the hotel precinct or on the road just outside. We had the buffet evening meal just the once which was very good value, with lots of choice. Good waiter service for drinks.
Cons: The beds were a tad too firm for us but we doubled up two spare blankets they gave us on request and put them under the sheet, which softened them a bit. There was only one pillow each but they happily gave us two more when we asked. The kitchenette could have done with a few more cooking utensils but we managed.
7.5 Good
Pros: Pool and pool area was lovely.
Cons: Apartment decor was dated and in need of a refresh.
Sol La Palma - Santa Cruz de la Palma - Bedroom
7
7.8 Good (1,313 reviews)
Overview Reviews
Located in Puerto Naos, in the municipality of Los Llanos, on the island of La Palma (Canary Islands), the resort includes Sol La Palma and Sol La Palma Apartments and is perfect for discovering the prettiest of all the Canary Islands, thanks to its excellent location right on the beach, its complete and comfortable facilities and the equality of its services.
6.0 Good
Pros: Very comfortable bed.
Cons: A high floor room was requested when booked 6 months previously . Apparently none was available. Same happened previous year. Because of design of the hotel many rooms are rather dark and shady which may be good in summer, not so nice in winter. Some dishes on buffet not very well executed.
7.5 Good
Pros: Nice location right at the beach
Cons: Noisy windows kept banging in the wind at night keeping me awake
5.0 Okay
Pros: The pool by the sea is a very nice spot, and the rooms were clean.
Cons: Although friendly, they were understaffed for such a big hotel, so there was always a queue to ask anything at reception. When we eventually asked about hiring bikes, as per the listing, this seemed to just confuse them, and they couldn't help. The advert makes it seem this hotel would help with activities, but they just directed us to other vendors in the town. There was no advice on things to do in the area, which you really need to do, because there is very little in the town itself. The town can be explored in about 30 minutes. There were a lot of options at breakfast, but none of them were really to our taste, so this was disappointing. The loungers by the pool were quite uncomfortable to lie on for any period of time. The evening entertainment was extremely tacky.
5.8 Okay
Pros: Location
Cons: Overpriced ,stuff at the reception trying to give the worst rooms( to get rid of it I suppose ) Breakfasts and dinners of maximum 2-star standard To make it short-waste of money
1.0 Poor
Cons: The hotel is by no means a 4-star hotel.
7.0 Good
Pros: Excellent variety of food for breakfast.
Cons: Car parking was atrocious for booking in. The hotel could not explain to me why they took my money twice nor why they didn't answer any of my five messages asking for reimbursement.
8.8 Excellent
Pros: So much nicer since I last stayed here.!! Spotless air conditioned room. Enormous comfortable beds, great view, modern and new furniture, small fridge in the room, adequate balcony, EXCELLENT WIFI ON 1ST FLOOR! (Watched a film on Netflix on iPad without any problems) Lovely staff. Food was alright. Not amazing, but something for everyone. The restaurant staff were awesome, running around keeping everything moving. One of the chefs was like Edward Scissorhands cutting up this beautiful roast turkey they brought out. Really impressive!
Cons: The heated pool was freezing. Lifeguard just reading magazine or looking at his phone instead of the pool. Nothing for kids to do apart from the cold pool. Parking wasn't free.
Hotel Castillete - Santa Cruz de la Palma - Building
8
7.7 Good (1,019 reviews)
7.0 Good
Pros: The room was a self contained appartment with all the accessories one would expect. It was larger than average. It also had a balcony with a lovely view of the sea. The hotel also had a cafeteria downstairs.
Cons: Some of the bathroom fixtures amd furnishings were a little tired. Also the street noise was a slight distraction. Overall a good, convenient place to stay for a few nights.
7.1 Good
Pros: Good location and a good buffet-style breakfast for our 1 night stay before travelling back to the airport. Room was large and facilities were OK. Staff were very friendly and spoke English.
Cons: The room decor was tired and kitchen doors didn’t fit well. The fridge was also noisy overnight. As others have said, the walls are very thin, so you can hear other guests in adjacent rooms quite loudly. But, it was good for a 1 night stay and just what we needed.
8.3 Excellent
Pros: Convenient for bus, town ,restaurants and beach.
Cons: No toaster,kettle,microwave and uncomfortable sofa,but for the price what do you expect!
9.0 Excellent
Pros: Huge long room with couch, coffee table and a chair as well as a table with chairs. There was a complete kitchen, nicely stocked including wash soap, drying towel and all utensils needed for self-catering. The sea view was nice from the room and the balcony. The beach is across the street. We did not make meals but went up the street to an inexpensive but good value restaurant open all day, everyday "Bar Arepera El Encuentro", in a nice piazza. Nice bathroom included bidet. Wifi high speed and reliable. Breakfast was good but with eggs only 'sunny side up' (runny). Coffee decent. It is few minutes to the start of old town but easy walk to port (to pick car for the day). Highly recommend this place for a base to see the island as it is comfortable and good value. Very comfortable room for a short or long stay.
Cons: Sliding glass door to balcony did not latch. Had to pay 2 Euro a day for safe.
9.0 Excellent
Pros: The hotel staff is very nice. And the view!!!!
Cons: Overall the vibe of the island doesn’t give a chance to remember anything negative :)
10.0 Excellent
Pros: I like the ocean sound, I like the view from my balcony, is very good place to stay. Thank you Castillete
10.0 Excellent
Pros: Location! Waterfront location. Airport bus stop is at the front door
Hotel Valle Aridane - Los Llanos de Aridane - Building
10
7.1 Good (252 reviews)
Overview Reviews
With a stay at Hotel Valle Aridane in Los Llanos de Aridane (Los Llanos), you'll be within a 10-minute drive of Caldera de Taburiente National Park and Palmex Cactus Garden. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. Planning an event in Los Llanos de Aridane? This hotel has facilities measuring 377 square feet (35 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request).
5.4 Okay
Pros: Solarium. Breakfast room
Cons: Cold dark bedrooms. Forgot to make up our rooms after the first night!!
6.7 Good
Pros: Central for our drive around in La Palma.
Cons: Unusial cold in the ro om and allover.
8.8 Excellent
Pros: Location is very nearby the city center. Breakfast was good. Rooms are cleaned every day. Very decent hotel.
Cons: It’s not really modernly decorated, but all facilities are there (except maybe for a hair dryer). You can hear some street noises when you have a room on the street side.
8.8 Excellent
Pros: Easy access to centre of town - clean and staff friendly
Cons: Fairly basic fixtures and fitting
3.3 Mediocre
Pros: I didn't like anything due to the disgusting treatment of the woman on reception, I was stuck in Los Llanos due to a broken vehicle and I had nowhere else to go with my children aged 1 and 4.
Cons: I arrived at 7.30pm with my 2 young children and kept ringing the bell to no response, eventually a woman came and spoke to me from the stairs, I asked how much a room would be and she said 70 euros for the night. I told her I had seen the same room on booking.com for 51 euros to which she replied "go and book it online then!" and she left me down in the entrance to make the booking on my phone. During this time my children were making a bit of excited noise at being somewhere new, she then came back downstairs and said we couldn't stay here because we were making a scene (or haciendo un espectaculo as she put it in Spanish, he vivido 7 años en Espana, no fue un malentendido) I was amazed, the noise wasn't unusual for 2 small children, I think either she was embarrassed because I pointed out that she was trying to charge nearly 20 euros more than the internet or she didn't like my image (I have tattoos and dreadlocks, but am very clean!) She reacted completely over the top, neurotic. She said the other guests don't want us here ( there were no other guests about) and we couldn't stay even though I told her that my booking had been processed online. She looked exasperated and said that didn't matter because until she had confirmed my booking the money was still in my bank and she wasn't going to let us stay. Then she went upstairs leaving us downstairs. I went to appeal to her. I was a single mother at night in a town I didn't know with 2 small children and nowhere else to go. I said " please let's talk about this calmly" and eventually managed to get her to agree to let us have the room we booked. By this point I was in tears at the reception and she said nothing. I spent the next hour crying in my room. I was made to feel like a dog who came in off the street. The hotel has 3 stars, I have no idea why. The room was very basic, no shampoo or gel in the bathroom. Only 8 basic Spanish channels on the television.

Best rooms in Los Llanos de Aridane

Adjovimar Apartamentos - Los Llanos de Aridane - Bedroom
1
8.9 Excellent (182 reviews)
Overview Reviews
With a stay at Adjovimar Apartamentos in Los Llanos de Aridane, you'll be 1.9 mi (3 km) from Caldera de Taburiente National Park and 6.2 mi (10 km) from Puerto Naos Beach. Featured amenities include a computer station, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
8.3 Excellent
Pros: The beds were comfortable.
Cons: There could have been a TV rather than a monitor. Lots of German channels but little else really. No sockets on the kitchen worktop makes it difficult to use the kettle or toaster.
9.2 Excellent
Pros: Very well maintained apartment complex with pool and gardens. My room 209 had a nice sunny balcony overlooking the pool. Modern keyless entry to room and outer doors on a night. The apartments are five mins walk to nearest bus stop and ten mins to Los Llanos bus station with regular services to many destinations including Santa Cruz half hourly during week hourly weekends. Five mins to main bars and restaurants small supermarket next door. I used this as a base to hike the island given it's 15 mins by bus to the Caldera and 45 mins by bus to Fuencaliente. If you stay here you can explore the majority of the island by public transport. I will definitely stay here again...a real gem of a property for the independent traveller. I have been to La Palma three times now and this apartment block is far superior to last two places I stayed. The Wi-Fi is charged at 2 euro's a day but is fast and reliable.
7.5 Good
Pros: View was awesome. Balcony pool and garden really good
Cons: No dishwasher, towels changed only each two days and room cleaned each two days
9.6 Excellent
Pros: Great Stay, highly recommended....
Cons: Nothing
7.9 Good
Pros: Off the main roads but still very close to most bus routes.
Cons: Shower was a bit smelly
10.0 Excellent
Pros: Lovely lush garden filled with cats! Beautiful room with lots of windows and light. Nice swimming pool.
Cons: Wifi could have been better (and free).
8.8 Excellent
Pros: Great location and lovely views. We stayed in one of the rooftop apartments. Owners were very helpful and made our stay an absolute delight.
Hotel Benahoare - Los Llanos de Aridane - Bedroom
2
8.8 Excellent (282 reviews)
Overview Reviews
With a stay at Hotel Benahoare, you'll be centrally located in Los Llanos de Aridane, within a 10-minute drive of Caldera de Taburiente National Park and Palmex Cactus Garden. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
10.0 Excellent
Pros: Clean and well located Excellent breakfast Friendly staff Nice roof terrace
6.7 Good
Pros: 1. Close to centre. 2. Easy to get to Caldera de Taburiente 3. Very peacefull and quiet
Cons: 1. There is no private parking and you relay on availability of a public parking lot. 2. Bar closes by 15:00 3. TV very small, it wouldnt bother at all if there was anything to do in town in the evening...but there isn't 4. After the first night i had to ask for more toilitaries as they were not renewed with room cleaning.
10.0 Excellent
Pros: Excellent breakfast Helpful happy staff Great location for hiking holidays
8.0 Excellent
Pros: Good location, spacious room and excellent fresh fruit, yogurt & muesli for breakfast.
Cons: The towels were old and worn and need replacing.
10.0 Excellent
Pros: We have an electric car. Just 50 meters next to the hotel is a public charger of 22KW. The museum oposite of the hotel is a must see!!! It is very seldom that everything is 100%. We will come back!!!! Thanks
Apartments El Patio - Los Llanos de Aridane - Building
3
8.2 Excellent (147 reviews)
Overview Reviews
With a stay at Apartments el Patio, you'll be centrally located in Los Llanos de Aridane, within a 10-minute drive of Caldera de Taburiente National Park and Palmex Cactus Garden. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
8.8 Excellent
Pros: Great central location, clean studio apartment, all we needed to self cater and be comfortable whilst exploring the area. Excellent customer service: The team there arranged for us to stay an extra night when the weather and a migraine ruined our camping plans AND on a Sunday. We really appreciated their help.
Cons: These are slightly less cosy than some of the apartments we rented in other areas - just because they are for tourists and so not ‘lived in’. No washing machine in the apartment. But still clean and comfortable, so only a very minor thing! We were happy with our stay.
7.9 Good
Pros: Helpfull staff
Cons: For this money all good
Hotel Valle Aridane - Los Llanos de Aridane - Building
4
7.1 Good (252 reviews)
Overview Reviews
With a stay at Hotel Valle Aridane in Los Llanos de Aridane (Los Llanos), you'll be within a 10-minute drive of Caldera de Taburiente National Park and Palmex Cactus Garden. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. Planning an event in Los Llanos de Aridane? This hotel has facilities measuring 377 square feet (35 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request).
5.4 Okay
Pros: Solarium. Breakfast room
Cons: Cold dark bedrooms. Forgot to make up our rooms after the first night!!
6.7 Good
Pros: Central for our drive around in La Palma.
Cons: Unusial cold in the ro om and allover.
8.8 Excellent
Pros: Location is very nearby the city center. Breakfast was good. Rooms are cleaned every day. Very decent hotel.
Cons: It’s not really modernly decorated, but all facilities are there (except maybe for a hair dryer). You can hear some street noises when you have a room on the street side.
8.8 Excellent
Pros: Easy access to centre of town - clean and staff friendly
Cons: Fairly basic fixtures and fitting
3.3 Mediocre
Pros: I didn't like anything due to the disgusting treatment of the woman on reception, I was stuck in Los Llanos due to a broken vehicle and I had nowhere else to go with my children aged 1 and 4.
Cons: I arrived at 7.30pm with my 2 young children and kept ringing the bell to no response, eventually a woman came and spoke to me from the stairs, I asked how much a room would be and she said 70 euros for the night. I told her I had seen the same room on booking.com for 51 euros to which she replied "go and book it online then!" and she left me down in the entrance to make the booking on my phone. During this time my children were making a bit of excited noise at being somewhere new, she then came back downstairs and said we couldn't stay here because we were making a scene (or haciendo un espectaculo as she put it in Spanish, he vivido 7 años en Espana, no fue un malentendido) I was amazed, the noise wasn't unusual for 2 small children, I think either she was embarrassed because I pointed out that she was trying to charge nearly 20 euros more than the internet or she didn't like my image (I have tattoos and dreadlocks, but am very clean!) She reacted completely over the top, neurotic. She said the other guests don't want us here ( there were no other guests about) and we couldn't stay even though I told her that my booking had been processed online. She looked exasperated and said that didn't matter because until she had confirmed my booking the money was still in my bank and she wasn't going to let us stay. Then she went upstairs leaving us downstairs. I went to appeal to her. I was a single mother at night in a town I didn't know with 2 small children and nowhere else to go. I said " please let's talk about this calmly" and eventually managed to get her to agree to let us have the room we booked. By this point I was in tears at the reception and she said nothing. I spent the next hour crying in my room. I was made to feel like a dog who came in off the street. The hotel has 3 stars, I have no idea why. The room was very basic, no shampoo or gel in the bathroom. Only 8 basic Spanish channels on the television.