Overview

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Grand Hotel Villa Castagnola
Best Hotel Building

Viale Castagnola 31, 6906 Lugano, Ticino, Switzerland
+41 91 973 25 55

£244+

Overall guest ratings

9.1/10 Excellent
Based on 311 reviews

Review highlights

  • 9.7
  • 8.9
  • 8.4
  • 6.7

Good to know

  • Professional service
  • Friendly service
  • Pleasant hotel grounds
  • Great view

Nearby

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    About

    Located near a train station, Grand Hotel Villa Castagnola is a great choice for a stay in Lugano. Guests can visit the spa to be pampered with deep-tissue massages, body scrubs, or facials, and Le Relais, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast and dinner. An indoor pool and a bar/lounge are other highlights, and rooms at this luxurious hotel offer up nice touches like pillow menus and down comforters.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.1 Excellent
    Based on 311 reviews
    • 9.7 "Excellent amenities."
      10.0 "100% found the grounds to be nice."
      9.3 "93% thought the building was wonderful."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      7.1 "71% found the restaurant service to be one of the best."
    • 8.4 "Rooms are great."
      10.0 "100% thought the view was good."
      10.0 "100% thought rooms were spacious."
      8.0 "80% enjoyed the furniture."
    • 8.3 "Location is great."
    • 7.6 "Good breakfast."
    • 6.7 "Average cleanliness."
    • 5.5 "Food is average."
    • 1.1 "Terrible value."
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    Overall rating

    9.0 Excellent
    Based on 186 reviews
    • 9.8 "Excellent amenities."
      10.0 "100% found the grounds to be nice."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Rooms are great."
      10.0 "100% thought the view was good."
    • 8.4 "Location is great."
    • 7.9 "Good breakfast."
    • 5.9 "Food is average."
    • 0.9 "Terrible value."
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    Overall rating

    9.2 Excellent
    Based on 96 reviews
    • 9.5 "Excellent amenities."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 8.1 "Rooms are great."
    • 7.4 "Good breakfast."
    • 6.4 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 5.2 "Food is average."
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    Overall rating

    9.0 Excellent
    Based on 27 reviews
    • 9.8 "Excellent amenities."
      10.0 "100% found the grounds to be nice."
    • 9.0 "World class service."
    • 8.4 "Rooms are great."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Professional service"
    "Friendly service"
    "Pleasant hotel grounds"
    "Great view"
    data provided by TrustYou

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