Overview

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Hotel Santiago & Spa

Calle Santiago S N, 27004 Lugo, Galicia, Spain
+34 982 010 101

£47+

Overall guest ratings

7.9/10 Good
Based on 941 reviews

Review highlights

  • 9.3
  • 7.9
  • 5.9
  • 4.8

Good to know

  • Great reception
  • Friendly service
  • Professional service

Nearby

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    About

    Hotel Santiago & SPA puts you within a 15-minute drive of Praza Maior and Museo Provincial. Guests can visit the spa to indulge in massages, facials, or body treatments, and local cuisine is served at Restaurante el Castro, which is open for lunch and dinner. There's an indoor pool and an outdoor pool, and rooms at this upscale hotel offer LCD TVs and minibars.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free Internet
    • Free long-term parking
    • Pool table
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 941 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
    • 7.9 "Good pool."
    • 7.7 "High value."
    • 6.7 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.4 "Location is acceptable."
      5.7 "Reasonably accessible by car, said 57%."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 4.8 "Disappointing food."
    • 4.7 "Breakfast is below average."
      2.5 "75% said the breakfast was too expensive."
    • 4.1 "Wellness & sports facilities were not very nice."
    • 2.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      2.9 "71% criticized the plain hotel."
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    Overall rating

    7.8 Good
    Based on 592 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.2 "Good value."
    • 7.6 "Good pool."
    • 6.6 "Average comfort."
    • 6.6 "Location is acceptable."
    • 5.8 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 4.5 "Disappointing food."
    • 3.7 "Wellness & sports facilities were not very nice."
    • 2.9 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 263 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.3 "Pool is good."
    • 7.3 "High value."
    • 6.5 "Location is acceptable."
    • 6.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      1.5 "85% complained about the bathroom."
    • 4.7 "Disappointing food."
    • 4.3 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 2.9 "Horrible vibe."
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    Overall rating

    7.6 Good
    Based on 84 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Pool is good."
    • 6.1 "Location is acceptable."
    • 6.1 "Average comfort."
    • 4.8 "Disappointing food."
    • 4.7 "Rooms are not good."
    • 4.2 "Wellness & sports facilities were not very nice."
    • 2.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Good to know
    "Great reception"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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