Overview

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Hotel Santiago & Spa

Calle Santiago S N, 27004 Lugo, Galicia, Spain
+34 982 010 101

£45+

Overall guest ratings

7.9/10 Good
Based on 995 reviews

Review highlights

  • 9.4
  • 8.6
  • 6.7
  • 6.0

Good to know

  • Comfortable beds
  • Great reception
  • Friendly service
  • Professional service

Nearby

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    About

    Hotel Santiago & SPA puts you within a 15-minute drive of Praza Maior and Museo Provincial. Guests can visit the spa to indulge in massages, facials, or body treatments, and local cuisine is served at Restaurante el Castro, which is open for lunch and dinner. There's an indoor pool and an outdoor pool, and rooms at this upscale hotel offer LCD TVs and minibars.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free Internet
    • Free long-term parking
    • Pool table
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 995 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
    • 8.6 "Pool is good."
    • 7.1 "High comfort."
      7.9 "79% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 7.1 "High value."
    • 6.7 "Location is acceptable."
    • 6.7 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 6.0 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      6.0 "Only 60% thought the air conditioning was adequate."
      5.0 "For 50%, maintenance was acceptable."
    • 4.7 "Breakfast is below average."
      1.2 "88% said the breakfast was too expensive."
    • 4.1 "Wellness & sports facilities were not very nice."
      4.0 "60% were unhappy with the sauna."
    • 3.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      3.8 "62% criticized the plain hotel."
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    Overall rating

    7.9 Good
    Based on 587 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.2 "Pool is good."
    • 7.7 "High value."
    • 6.9 "Average comfort."
    • 6.7 "Location is acceptable."
    • 6.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 4.9 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
    • 3.7 "Wellness & sports facilities were not very nice."
    • 3.1 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 308 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 8.8 "Pool is good."
    • 6.8 "Location is acceptable."
    • 6.5 "Average value."
    • 5.7 "Average cleanliness."
    • 5.7 "Rooms are ok."
    • 5.6 "Food is average."
    • 4.2 "Breakfast is below average."
      1.0 "90% said the breakfast was too expensive."
    • 4.0 "Wellness & sports facilities were not very nice."
    • 3.2 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 99 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Pool is good."
    • 6.7 "Average comfort."
    • 6.5 "Location is acceptable."
    • 5.7 "Food is average."
    • 5.5 "Rooms are ok."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 3.2 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Good to know
    "Comfortable beds"
    "Great reception"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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