Stevenage hotels

Pros: Staff went out of their ways to support myself and my family whilst on our break ....which turned out to be a little bit chaotic and stressful. Turning up to " check-in", it was discovered that id booked the wrong date and me plus 2 tired and quite irritable children were 1 week early for our stay - not intentional of course. My heart sank - we were tired, had traveled from Norfolk and were gasping for a cuppa! The reception staff were very accomodating and managed to change the booking and we ended up saving a few pennies too which was a bonus! A short wait in the reception area and we were in! Peace and time to relax at last.....or maybe not! Later in the evening, I realised I had misplaced my mobile phone! How annoying! My daughters' health was also deteriorating ( she has chronic asthma ) and was struggling to support herself so it was crucial that I made contact with my Partner and other children who were in Stevenage but couldnt!! My phone MUST be in my car (with my daughters' spare inhalers) BUT.....my car keys were with my partner! - I couldn't contact him or drive to him! I was stuck in a town I had never been to before and had no idea how to track my partner down! The reception staff helped me search online for local telephone numbers where my Partner could have been - i had a rough idea of street address and after some time I managed to make contact with him and he arrived to rescue us! Our hero! My daughter perked up with access to her medication which was in the car and the next morning we all enjoyed a happy breakfast together - Porridge and fruits went down a treat! Thank you! We wont forget the story of our exciting trip to Stevenage - hope to see you again one day! :)

Cons: N/A

Pros: Great hotel. Clean, comfortable and very quiet. Close to the station and shops too. Lovely staff, always friendly and helpful.

Pros: Great hotel, very quiet and clean. Close to the station and shops too.

Pros: Convenient and comfortable- a little basic but fine for a short stay

Cons: Receptionist was not overly helpful and gave confusing information about parking. Shower in room was just a trickle

Cons: Asked for a bath due to my disability..... Took the booking without mentioning that they don't have any baths.... Waited while I arrived to tell me !!!!

Pros: Room large.small fridge .shower wonderful and water hot..staff very helpful and friendly.

Cons: Very far for shops.no local bus service.If you on a budget this is not a hotel for you.You need a car.Taxi costs return over £12.00 a day.

Pros: Cheap. Friendly staff.

Cons: Bed was actually two singles pushed together so felt d though we were going to fall down the gap while getting amorous... Bathroom window covered in black mould. Loud music until 1am, hotel clearly knew about this but didn't let us know until we checked in.

Pros: Loved the view from the 4th floor, ease of heating & easy to operate open windows. Comfortable bed, nice clean sheets, just enough towels & pillows. Top hygiene, friendly and helpful staff.

Cons: Shower a bit more powerful. Nice and spacious and good temperature control but prefer an even harder flow.

Cons: The room was cold, the heating to turn on & off wasnt working, (presuming staff only has access to heating) the cleaner walked into the room on us. (Awkward)

Pros: My room was okay, the bed was comfortable and the shower and wc clean and functional. I couldn't get the heating controls to work so I was unable to moderate the temperature which was quite warm but the room was clean, functional and comfortable. Breakfast was very good. The receptionist was exceptional - lovely nature, very helpful and knowledgeable and beautiful too!

Cons: Not particularly impressed by Stevenage on a Sunday evening but I can't really blame you for that now can I?

Pros: The view from the room was OK. Comfortable bed, good lighting in shower room.

Cons: The associated NCP car park is too distant for quick access to vehicle.

Pros: the location was amazing. it suited us for what we needed it for. the beds were really comfy. the lighting in the bathrooms were amazing to do my make up in. there was lots of room and the showers were so nice and warm.

Pros: None

Cons: Right from beginning nothing was well coming, staff hospitality was not seen in any of their actions and had to beg for good room as my request while booking the room was superior with extra money but was given standard room with no a/c working. Right in the mid night had to walk up to reception and request for better room and further which I ended up relocating to a different room along with my luggage. This was utter inconvenience having to attend meeting all day long. On any of my request to the reception, I was asked to check with booking.com who are not able to answers my call even after long wait for good 20 minutes or so and finally with a message call gets disconnected. Both Hotel and booking.com failed to facilitate the commitment they promise to their clients, which will certainly loose their regular customer's trust and as a result this is the beginning business failure. I am sure, I will certainly stop all my further travel bookings through booking.com and advise all my clients and vendors regarding this failed business commitment. This will be my last login to booking.com and never again login to your site. Good bye. RAJU RAMAKRISHNA

Pros: Great shower.... nice and quiet

Cons: Pillows are not great... horrible smell in car park plus hotel lobby?

Pros: Location and price is perfect if you want to get on the motorway quick

Pros: The reception staff were so helpful

Cons: The restaurant staff were rude

Pros: All good in the circumstances every body made an effort

Cons: Nothing to dislike

Pros: It was great exactly what i was looking for

Pros: We are returning guests in the place, it’s is clean and beds are comfortable.

Cons: No hand cream, toilet seat is broken (cuts my skin) and breakfast included in our booking but not escalated to the restaurant guest list.

Pros: Good location.

Cons: Internet wouldn’t work in my room. Everytime I logged on, it dropped out. I needed internet during my stay. Had to go and buy a dongle to do work assignment.

Pros: Nothing

Cons: Paying for parking at hotel for first time in 30 years,will not use this hotel again

Pros: room was very good , breakfast very good the only thing that let it down was little or no room to park outside the hotel

Cons: only the parking.

Pros: Staff were very pleasant and accommodating.

Pros: Good room with ensuite, nice breakfast, plenty of parking space, close to town.

Cons: No bad points

Pros: Location and ample parking

Cons: Very cold room probably one of the coldest ever stayed in. Had to ask to have the heating put on

Pros: Plenty of parking, cosy comfortable room, good shower, very quiet at night, excellent food, large portions, breakfast had everything, cereal, fruit, full breakfast, toast, coffee, perfect.

Cons: Nothing really.

Pros: Beds were comfy, decor was tasteful, it was immaculately clean, owners were very nice. Breakfast was outstanding. We didn't have our evening meals in the restaurant but ate our delicious breakfast there.

Pros: So clean and comfortable staff lovely and friendly

Cons: Nothing I didn’t like

Pros: Comfortable bed.

Cons: Difficult to turn shower on/off.

Pros: Private bathroom with toiletries, large comfy better, kitchen sink, kettle with tea and coffee, fridge and microwave, tv, all we needed. (The sideways photos are how they load on this app).

Cons: The chest of drawers was a little tired but this wasn’t an issue. Hairdryer - there might have been one available for the staff but I didn’t ask.

Pros: Close to amenities

Cons: Double room, but towels & glasses for only one person, both lamps not working, curtains loose, poor shower, cobwebs in bathroom, bath panel loose needs rooms updating

Pros: The location was convenient for road access and car park tidy working fridge in room

Cons: The hotel is run down - curtains hanging a a couple of threads , however it was clean Information in reception was dated 2018. Hotels normally have a bar, food - neither here during my stay so a picnic from Tesco a short walk away The reception wasn't staffed and the main door unlocked so for lone travellers felt insecure. My room each morning was left unlocked by the cleaning staff and was shrugged off. lighting on the corridors didn't work and in my room neither side lamps worked - both blown bulbs that were not replaced.

Pros: It is very dated.

Cons: A can of beer £3.00 no draught beer in the bar. The whole place is very tired.

Cons: Breakfast was included but no one nobody was around to give us breakfast tried to phone the no provided no answer had to go elsewhere for breakfast would never ever go back cancelled booking for next week

Pros: Large room, comfortable bed and hot water.

Cons: Nothing to complain about

Pros: location was good

Cons: the hotel was old and dated, toilet seat was broken along with bedroom curtains. The whole room was not comfortable and the window let in the outside air/weather.

Cons: asked for a vat receipt 3 times, staff kept promising to do one but never did

Pros: Friendly staff, lovely building, fabulous room

Cons: Would have liked a yoghurt at breakfast but they had run out - I’m picky!

Pros: Plesant and relaxing, chilled vibe.

Cons: The room hadn't been cleaned properly, bins weren't emptied in room or bathroom. It looked as if they had forgotten or missed cleaning the room. They apologised and cleaned the room whilst we had a coffee in the main house.

Pros: Everything-beautiful surroundings

Pros: It's been spruced up since we stayed 10 years ago, but has retained its original character

Pros: Nice location and building.

Cons: Really loud at night time. We could hear people talking most of the night and didn't sleep well. Also asked a member of staff for something when we went down for dinner and they said they'd sort it out for us. Nobody got back to us.

Cons: No milk on second day, no replacement toilet paper, mildew in the bath room shower.

Pros: breakfast was outstanding, the room was exceedingly small.

Cons: more reasonable size room, we had just come from 'the marriot' in bournemouth & had a superior sea view room at the same price but twice as big.

Pros: Price

Cons: Staff was not helpful. Facilities are dirty.

Pros: It's good if you need a place to stay close to the airport for overnight.

Cons: The room was to small, and not very clean, so definitely not worth staying for longer than 1 night.

Pros: Bed was comfortable, and the hotel is right in the town centre.

Cons: No windows.

Pros: The location was perfect for our early shuttle the next morning-- super central and convenient for the airport or train! The lady at the front desk was also wonderful! Very helpful and friendly

Cons: I booked our rooms here because it looked like kind of a funky place, but it was a bit weird for us... The rooms felt plasticky like you were in a trailer or an airplane. Also, the lighting was hard to figure out. The starkness of the rooms makes it a bit echoey too, so it's likely to hear TV's or banging around in other rooms at night. It was a cheap room, so I guess you get what you pay for... Wouldnt want to stay there again too much, but for the convenience!

Pros: Nothing

Cons: I asked the receptionist to give me a room far from the reception and he didn’t. I did not get one wink of sleep as staff and guests were running up and down from night going into the morning shouting and laughing up and down the corridor. The hygiene in the room was disgusting. Hairs on all the bedding, dark handprint stains on the walls and the headboard had not been cleaned in god knows how long. I had only been in the bed for a few minutes before my body started to itch. Absolutely horrible hotel and I only stayed for one night. I can’t imagine if it was a long term stay. Definitely will not be back there again.

Cons: Very cheap, felt like a youth hostel.

Pros: Room without a window is dark and very good to sleep till 10. Bute Street car park right behind the hotel. Wet room and shower first class,excellent location, very good internet in the room.

Cons: Tv could work next time

Pros: Friendly, comfortable, clean & great location

Cons: Nothing

Pros: Excellent

Cons: The weather

Pros: Everything in order

Cons: Nothing

Pros: Tea and coffee available at no extra cost as all times in reception. Breakfast was really good with hot and cold selection included in the price

Cons: No tea or coffee in the room

Pros: Room very small and dark, poor ventilation but good location and helpful reception staff. WiFi and car parking excellent

Pros: The bed was really comfy

Cons: My room key didn’t work so they had to open the door for me every time

Pros: Need to be cleaning

Pros: Staff are friendly and always on hand to help. The beds thou

Pros: Everything

Pros: Convenient location.

Cons: The heating was not working and the room/bathroom was tired and shabby.

Pros: The staff where helpfull first providing a very small electric heater and then moving me to another room upon request.

Cons: The first room had no heating, and on one of the coldest days of the year. The second room was warm but full of old broken furniture. With a bed the size of a large single definately not a double.

Pros: The service in the restuarant

Pros: clean, hotel staff ptleasant value for money

Pros: Location

Cons: I think the beds need changing they are making alot of squicking noise

Pros: Nice hotel staff

Cons: Dated hotel, net curtains everywhere let it down a lot

Pros: co-operation of staff

Cons:

Pros: it gave me everything that I really needed and there were no snags or problems

Cons: Not a big deal, but the bath was very short - too short for my long legs. At breakfast the coffee was quite terrible - why not real coffee?

Pros: The hotel was very close to the motorway and the staff were very friendly and helpful.

Cons: No, the hotel was very good.

Pros: The reception staff were very friendly and helpful. Inexpensive.

Cons: The room lighting could be better. The corridors were strewn with empty food trrays

Pros: A very basic clean room - ideal fora very very short stay - we arrived at 2.30am and left at 8.30am - better than sleeping in the terminal!

Cons: Adequate for the price - you can't expect more for £39 a night

Pros: Ten to fifteen minute walk to the terminal, breakfast available from 4am for early fliers, speedy check-out.

Cons: Room was cold and duvet was thin - all in all a chilly night!

Pros: The room was cozy and had temperatyre control. There were reading lights above the beds and nice tv.

Cons: Nada.

Pros: Nice for a night before an early flight in Luton Airport at low cost. Rooms are very clean but also very small and basic.

Pros: Convenient

Cons: Perfect for overnight airport hop.

Pros: Clean, tidy, friendly staff. No better place to stay before your departure.

Cons: The menu for the lunch restaurant. Is quite expensive and not as diverse. Ended up walking to the airport for food.

Pros: stuff nice and helpful, nice breakfast

Cons: not clean enough, towels felt like someone has alredy used them

Cons: walked into a dirty room as we arrived, - reception didnt seem to care. Got a new room and it was a disabled room and wasnt anywhere near as nice as the room before. very dissapointed and will be emailing to complain separately.

Pros: Proximity to airport.

Cons: Bed quite uncomfortable. Drinks expensive.

Pros: Nothing

Cons: The room was very small The shower was very small Nothing was good about this place

Pros: Really simple comfortable room and surprisingly quiet

Pros: A great place to stay in before the early flight. The room was not big, but comfy and clean. Especially I enjoyed a comfortable bed and a bath (not just a shower). It was quiet around while we stayed. The hotel is about 10 mins walk from the airport. You can easily reach the terminal even with your hands full of luggage. They offer breakfast starting at 4 a.m. at a low price, take away is available, too. Super fast check in. Self check out (if early). The staff is friendly and helpful.

Pros: Location close to the airport.

Cons: Towels were dirty.

Cons: Very dated, hard bed, bathroom looked like plane toilet. Staff not friendly and quite frankly useless, couldn’t give basic directions in the immediate location

Pros: Great staff, clean and spacious rooms, amazing pizza from the room service!

Pros: nice hotel, good location, close to the airport

Pros: Clean, ice machine, friendly, helpful, ideally located for the Swimming pool

Pros: Very nice room with upmarket fittings.

Cons: Paper thin walls between rooms. You could hear everything going on. Very poor breakfast that doesn't do justice to the Hilton brand. Surprisingly the breakfast was no better in quality over a premier Inn. Premier Inn comes out on top in terms of quietness. Their doors don't slam.

Pros: Brilliant stay lovely clean everywhere breakfast was brought up to the room this morning

Cons: Nothing to not like really

Pros: Very comfortable

Pros: All good

Cons: Breakfast awful no staff available to provide Milk, Hot Water for tea was left in Flask and was warm not Hot

Pros: clean room; comfortable bed

Cons: n/a

Pros: Very clean and comfy. Just little cold.

Cons: Everything was great.

Pros: The staff were extremely helpful and considerate, especially with everything happening right now, very nice/easy experience

Pros: The bed

Cons: There was no possibility the connect my computer to electricity, coming from Iceland (or any country in Europe, that I know of, where there is other kind of electric plug-in).

Pros: Nice and clean place, close to the airport. Nice staff. Basicly everything you need for a short layover

Cons: Everything was ok

Pros: Not a lot, lacked in almost every area

Pros: location staff facilities support from staff

Cons: toilet sink was blocked

Pros: Very close walk to the airport. Breakfast in the morning was good.

Cons: We did not know that you had to put keycard into the wall to power up the room. We were tired and laughed it off though.

Pros: Great location, staff and cleanliness!

Cons: No

Pros: We had a good nights sleep after what was left of the night as we had a late arrival.

Cons: The breakfast could be better.

Pros: All as expected, nothing negative.

Cons: All as expected, nothing negative.

Pros: Will definitely use Holiday Inns again. Excellent

Cons: Nothing

Pros: Advantages: +very good location +nice facilities +relatively spacious room

Cons: Disadvantages: -staff misinformed us about time needed to get to the airport and we were rushing out at 04:00 in the morning without having possibility of taking breakfast which we have paid for. Too much focus is paid to shuttle bus connection when in fact it takes 5 minutes to go to the airport. We were 2.5 hours before our flight when we could have had breakfast in easy and relaxed way. Bad information from reception staff!

Pros: The rooms was nice and clean. Bathroom also lovely

Cons: The staff was rude... I also had something taken out of my room while I was at work staff didn't care at all and tried to accuse my room mate of this even tho was at work with me.. just very very rude and disrespectful

Pros: Big room with wide windows and a lot of light, helpful service

Cons: Was slightly disturbing waking up in a cold room, as the central heating is working only when one specifically asks for it and the windows are very old. However, when I asked the reception to open some heating in the morning, they did it and everything was OK, just that asking to put heating every day is not so pleasant. To compensate that, there is a personal heater to warm up the room rapidly, but leaving it open during night is not the safest solution.

Cons: The sink had stains on it the plug sockets was broken absolutely revolting

Pros: Bed was really comfy

Cons: There was nothing I didn’t like

Pros: Location great Staff friendly Good value for money

Cons: Windows don’t open

Pros: To be honest and in view of the room price I did not expect the hotel to look like this, I was surprised with the level of thje service, the receptionist at the afternoon was very professional and friendly, the reception hall was impressive, the room was clean and well organised

Cons: The access to the car parking is not easy to see I missed few times and had to park in a nearby car parking where i had to pay but on checking in I realised that there is a car park belongs to the hotel so i brought my car from the outside car park after i had already paid for a ticket

Pros: Close to downtown and airport. Wonderful value.

Cons: None