Luxury Car Hire

Driver's age: 26-65
Sun 5/5
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Latest luxury car hire

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Luxury car hire reviews and directory

Alamo

8.8

Very Good

197 reviews
Best rated
Most popular

Cleanliness

9.2

Comfort

9.0

Pick-up/Drop-off

9.0

Value for money

8.3

45 locations in the United Kingdom

Show locations
from £57/day

Top 3 locations in the United Kingdom

Enterprise Rent A Car

Hounslow

+44 20 8897 2100

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

Enterprise Rent A Car

Edinburgh

+44 131 333 0400

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Enterprise Rent A Car

Manchester

+44 161 498 3300

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

8.0 Very Good

Apr 2024

KAYAK
It was fine but I had some mechanical or electrical problems with the car and I called Alamo and there wasn’t a quickly solution, so I looked for help in other persons. I was in the middle of a trip and I couldn’t wait all the day for a solution

10.0 Wonderful

Mar 2024

KAYAK
It was great. Meaghan at pickup was wonderful in making the process so easy. We were jet lagged and very out of sorts and she handled our silliness with brilliance. Thanks Meghan.

10.0 Wonderful

Mar 2024

KAYAK
Everything was great!

10.0 Wonderful

Jan 2024

KAYAK
Fantastic from start to finish.

10.0 Wonderful

Jan 2024

KAYAK
Excellent Service

10.0 Wonderful

Nov 2023

KAYAK
Just a really good friendly and helpful service - great team.

1 out of 40

Enterprise Rent-A-Car

8.3

Very Good

751 reviews
Cheapest deal

Cleanliness

8.6

Comfort

8.5

Pick-up/Drop-off

8.4

Value for money

7.9

475 locations in the United Kingdom

Show locations
from £41/day

Top 3 locations in the United Kingdom

Northern Perimeter Road

Hounslow

+44 20 8897 2100

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
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Car Rental Centre

Edinburgh

+44 131 341 4000

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Gatwick Airport South Terminal

Gatwick

+44 1293 609090

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

2.0 Poor

Apr 2024

KAYAK
Overcharged on return

8.0 Very Good

Apr 2024

KAYAK
The staff were extremely helpful and kind.

10.0 Wonderful

Apr 2024

KAYAK
We rented a great little car, which got great gas mileage. Service was great on both ends.

10.0 Wonderful

Apr 2024

KAYAK
Staff very helpful, car was excellent.

2.0 Poor

Apr 2024

KAYAK
Instead of taking an authorization of 500GBP, like every other rental place in the world, they took a deposit. When I called the call centre, even they were surprised. They took the money at 1.78CDN, and when returned, it came back at 1.66CDN. FOR A LOSS!!! BE AWARE OF THIS SCAM!! I won't be renting from Enterprise ever again after this.

10.0 Wonderful

Apr 2024

KAYAK
From start to finish the rental experience was fantastic. Very helpful at the Wrexham location. Thank you Sam for taking the time to explain the process. Stratford-upon-Avon location was quick and easy. Would definitely rent from Enterprise again.

1 out of 150

Avis

Cleanliness

8.2

Comfort

7.8

Pick-up/Drop-off

7.8

Value for money

7.4

101 locations in the United Kingdom

Show locations

Top 3 locations in the United Kingdom

Central Heathrow Loc

London

+44 344 544 6000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Birmingham Airport

Birmingham

+44 344 544 6013

Monday06:30 - 23:00
Tuesday06:30 - 23:00
Wednesday06:30 - 23:00
Thursday06:30 - 23:00
Friday06:30 - 23:00
Saturday07:00 - 23:59
Sunday08:00 - 22:00
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Car Rental Centre

Edinburgh

+44 344 544 6004

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

10.0 Wonderful

Apr 2024

KAYAK
This was as simple as it gets. On line check in so all ready by the time I arrived. Staff were spot on, full explanation and a quick pick up. I was met on return to the carpark and the paperwork was all done in a couple of minutes. A very good customer experience overall.

10.0 Wonderful

Dec 2023

KAYAK
Friendly and professional staff. Very helpful, explained the process from ordering to dropping off the vehicle, deposit as yet not returned although authorised. Again customer helpline was very helpful with the matter

10.0 Wonderful

Oct 2023

KAYAK
Martin, The attendant at the Avis desk in Derry was incredibly helpful and a pleasure to meet

10.0 Wonderful

Sept 2023

KAYAK
When you book you should included full insurance in the price its hard when you arrive at the car rental desk and you told your car agreement is with out full insurance

10.0 Wonderful

Oct 2022

KAYAK
All was good

9.2 Wonderful

Feb 2020

KAYAK

Pros:

Everything was good except for below

Cons:

There was no information or instruction that I needed to bring my passport when I picked up the car. They said it was in the terms and conditions. This should be something right on the front so people know. Wasted a lot of my time

1 out of 36

Budget

Cleanliness

7.9

Comfort

7.7

Pick-up/Drop-off

7.6

Value for money

7.1

121 locations in the United Kingdom

Show locations

Top 3 locations in the United Kingdom

Belfast International Airport

Belfast

+44 28 9442 3332

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday08:00 - 22:00
View deals

Belfast City Airport

Belfast

+44 28 9045 1111

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
View deals

Central Heathrow Location

London

+44 344 544 4600

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

4.0 Mediocre

Apr 2024

KAYAK
The hidden fees and what I was charged vice what I paid was outrageous. I was quoted less than half of what I ended up paying. I was deeply disappointed in this type of activity. I would much rather have upfront and honest prices and not feel like I was ripped of and taken advantage of.

10.0 Wonderful

Apr 2024

KAYAK
Easy pickup up and very easy to drop car off after hours. Staff were very friendly and the price was good for a weekend rental

10.0 Wonderful

Mar 2024

KAYAK
From the outset, customer service was awesome. It always has been when I’ve come here.

10.0 Wonderful

Mar 2024

KAYAK
Great service. Couldn't ask for more.

10.0 Wonderful

Mar 2024

KAYAK
Very good

2.0 Poor

Jan 2024

KAYAK
I paid upfront for the car hire. When I eventually got to the Budget hire at City Airport (including £25 taxi to get there) I was told that I could not hire a car - due to a previous driving disq (which has now expired but remains as note on license for an extra 2yts). - I was never asked about this during the hire process; - it has never stopped me hiring before (I hired a month ago, not from Budget); - I was not offered a refund WHAT IS THE POSITION THERE? - my weekend was ruined I could not get to where I was going

1 out of 100

Sixt

Cleanliness

8.2

Comfort

8.0

Pick-up/Drop-off

7.3

Value for money

7.0

106 locations in the United Kingdom

Show locations
from £93/day

Top 3 locations in the United Kingdom

Terminal 2 Landside Arrivals

London

+44 20 7018 8246

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

Hudswell Road, Hunslet

Leeds

+44 20 7018 8246

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday07:00 - 23:59
Sunday09:00 - 12:00
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181 Airport Road

Belfast

+44 330 002 2666

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday11:00 - 21:00
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Reviews

6.0 Okay

Apr 2024

KAYAK
Staff was fantastic at pick up and drop off. However, we prepaid through Kayak and our vehicle was not available. Our only choices were to go without a vehicle or pay double to upgrade. The last minute rental was a bit pricey to begin with, and the final cost was exorbitant.

10.0 Wonderful

Jan 2024

KAYAK
The lady on the desk when we picked up the car was amazing … pick up point terminal 2 . Sorry I forgotten her name. She was very helpful. When we come over on again I’m positive that we will be using your services again. Many thanks Jason & Andrea Humphries

10.0 Wonderful

Dec 2023

KAYAK
Very nice people, very polite and good service

2.0 Poor

Oct 2023

KAYAK
Canceled reservation without reason.

10.0 Wonderful

Oct 2023

KAYAK
Great customer service & nice vehicle. It would be nice to have been oriented to car e.g. how to turn on lights, back up mirror. etc. We are older.

10.0 Wonderful

Sept 2023

KAYAK
Excellent in every ways! Many thanks!

1 out of 91

Europcar

Cleanliness

7.9

Comfort

7.8

Pick-up/Drop-off

7.2

Value for money

6.8

244 locations in the United Kingdom

Show locations

Top 3 locations in the United Kingdom

Northern Perimeter Road West

London

+44 371 384 3410

Opening times not available

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Car Rental Centre

Edinburgh

+44 371 384 3406

Opening times not available

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London Gatwick South Terminal

Gatwick

+44 371 384 3408

Opening times not available

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Reviews

8.0 Very Good

Apr 2024

KAYAK
The tires were under inflated -warning lights came on, had to turn around and I had to go back to the rental place to fix it! Otherwise everything was great!

10.0 Wonderful

Apr 2024

KAYAK
Very friendly and helpful. Great car. Rental could not have been better or easier. I would definitely rent from this location again.

4.0 Mediocre

Apr 2024

KAYAK
They didn’t have the car I had ordered and the ‘equivalents’ were not at the same level. They are all salespeople. You get off the plane exhausted and despite already having paid for a car they work irritatingly hard to get you to upgrade both the car and the insurance. A tiring, frustrating experience.

8.0 Very Good

Apr 2024

KAYAK
All was great except that I encountered a warning message on the dash board, contacted the help line who advised me to contact the branch. Tried calling the branch several times but no one answered

2.0 Poor

Apr 2024

KAYAK
Worst rental experience I have ever had.

4.0 Mediocre

Apr 2024

KAYAK
I was looking for airport pick up and drop off. This is what it said on the booking, however, it was a shuttle bus ride away. I asked if there was any special instructions, they said no. But I then needed them to come and show me where the start button was, it was hidden by the steering wheel. I asked if the lights were automatic. They needed to turn them on. I asked about the petrol, they said you push the cover to open, but you don’t, I needed to pull the leaver on the floor in the drivers side. They said the car was in bay 55 it wasn’t and even they needed to walk around the bays to find it.

1 out of 98

Hertz

Cleanliness

8.0

Comfort

7.6

Pick-up/Drop-off

6.8

Value for money

6.5

166 locations in the United Kingdom

Show locations

Top 3 locations in the United Kingdom

Northern Perimeter Rd (west)

London

+44 843 309 3009

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Ccrc Reception

Edinburgh

+44 843 309 3025

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
View deals

Gatwick

London

+44 843 309 3030

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
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Reviews

2.0 Poor

Mar 2024

KAYAK
We were not allowed to collect the car. Three different reasons were given but we fear we were profiled due to race and not allowed to hire the car.

10.0 Wonderful

Feb 2024

KAYAK
Excellent car, features were explained as first time user of Tesla. Enjoyed the ride, car was clean. Location and price excellent for the car. Upgraded to long range car which was really required for first time user of electric cars. Recharge prices was so smooth, couldn't have asked for more. There was a chip in the windscreen fire which I was charged, which I had covered with full insurance on rentalcars.com. this is just accidental damage so can happen to anyone, anytime. No complaints on that.

2.0 Poor

Jan 2024

KAYAK
My car rental experience in London with Hertz as requested in your survey on the company website. During my trip, I encountered a distressing situation upon returning the rental car. The representative claimed a scratch on the back bumper, insisting it occurred while the car was under my care. I would like to stress that I had driven the vehicle only from the airport to my hotel, a mere 4 miles away, and had parked it securely in the covered parking of the hotel for the entire duration of my stay. Due to inclement weather, I was unable to conduct a comprehensive inspection upon picking up the car, and the subsequent car report sent via email included multiple damages that were challenging to verify in the wet conditions and covered parking. Upon returning the car, I strongly contested the new scratch allegation, as it seemed implausible given the circumstances. The representative charged an exorbitant amount of 672.56GBP for the alleged repair, leaving me feeling unfairly treated and suspicious of the situation. Despite my attempts to explain the circumstances to the on-duty manager and showcase the scratch, there was no understanding or resolution offered. This has left me disheartened and questioning the integrity of the incident. I kindly request that your team thoroughly investigates this matter to ensure fairness and accuracy in your assessment of damages. I believe in the importance of transparent and ethical business practices, and this experience has raised concerns about the handling of such situations. I appreciate your attention to this matter and hope for a prompt and satisfactory resolution. Please feel free to contact me if you require any additional information. Thank you for your understanding and assistance.

10.0 Wonderful

Jan 2024

KAYAK
Herz Exeter are my preferred branch to hire from, they are a wonderful team especially Ian

6.0 Okay

Sept 2023

KAYAK
Car was good. No information given on what to do to get through exit toll booth as non ticket was provided. No personnel present for car return. Not sure what to go except just leave the car and hope all was ok.

2.0 Poor

Jun 2023

KAYAK
After dropping off the car with no concerns noted, Hertz claimed there was a minor chip/ scratch on front wheel. They sent a pic with their report. 1) this scratch was extremely minor 2) was not noted on return of the vehicle but apparently after the car was washed. Billed me £162.00 for this. Claim now submitted to alliance. Hertz also charged a £25.00 “preferred location fee - our pickup was at downtown Belfast location. Not sure how this is a preferred pickup location.

1 out of 122

Easirent

Cleanliness

6.2

Comfort

6.3

Pick-up/Drop-off

5.2

Value for money

5.3

90 locations in the United Kingdom

Show locations

Top 3 locations in the United Kingdom

C/O Sheraton Skyline Hotel, Bath Road, Hayes

London

+44 203 130 0448

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
View deals

C/O Marriott Hotel, Hale Road, Altrincham, Cheshire

Manchester

+44 161 636 0275

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

C/o Ramada Hotel

Glasgow

+44 141 611 7100

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
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Reviews

4.0 Mediocre

Jan 2020

KAYAK

Pros:

At pickup the vehicle was given away and we had to pay for an upgrade. We also had to buy insurance, as we could not show proof that our credit card covered excess insurance laibility. Shuttle buses run every 45 minutes, so there is a long wait

2.0 Poor

Nov 2019

KAYAK

Pros:

Nothing! Stay away and help put disreputable businesses out of business!

Cons:

Bait and switch. Got a price that looked great, but when I got there not only did they have an inferior car to the one I booked, that they tried to pass off, but the price they charged was over 40% higher than when I booked online. (Looking at the other reviews, I'm not the only one in this position) I walked out after confirming that they wouldn't charge me anything, and they charged me over 90 dollars (in dispute with credit card). I then went to a big name brand like I should have in the first place.

5.6 Fair

Oct 2019

KAYAK

Pros:

The car worked and was cheap.

Cons:

Drop off and pick up was incredibly slow, the shuttle runs like once an hour and the staff is in no hurry either. Literally took me 90 min to pick up and drop off, and there were no lines to wait in. If it weren't for the incredibly cheap rates, there's no way this place would be in business. The service was really lacking, the rental office looks like an old shed, and the staff is dishonest, trying to charge you for "damage" to the vehicle that clearly was there when you picked up the car. Definitely not worth the hassle to save a few bucks.

4.0 Mediocre

Sept 2019

KAYAK

Pros:

The Pickup was the worst pickup scenario I've ever seen. There's a kiosk to 'skip the line' that you can use, but you need to get in the line after anyway. We had to deposit about $1200. The pickup process took about 2 hours. The car we received wasn't the class we requested, nor clean.

Cons:

Clearer indication of where to go when arriving. More staff. Working Kiosks. A real waiting area. Quicker service. Most importantly advance information on required deposits (I would never have rented from here had I known it was a $1200 USD deposit required).

2.0 Poor

Aug 2019

KAYAK

Pros:

The young teenager working there was probably the only person that was courteous and understanding there.

Cons:

Booked car for 11am. Didn't get car until 1:45pm. Car was wall banged up and cut on tire. They said it's all good. Protested to get another car as I didn't feel safe. Returned car at 11:45amnext day to be scold by clerk who said needed to be returned by 11 and others waited for 3h for it. Scammers!

2.4 Poor

Aug 2019

KAYAK

Pros:

I can't think of anything.

Cons:

A clean car, not waiting for an hour to, a car that had been serviced and didn't breakdown on the M4, better customer service, clearer information on using a travel credit card for accident coverage.

1 out of 136

GREEN MOTION

Cleanliness

6.5

Comfort

6.2

Pick-up/Drop-off

4.7

Value for money

5.2

81 locations in the United Kingdom

Show locations
from £64/day

Top 3 locations in the United Kingdom

Holiday Inn M4J4, 239 Sipson Road

London

+44 208 122 9265

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

Secure Airparks, 100 Ingliston Rd

Edinburgh

+44 116 243 7676

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00
View deals

Gatwick Business Park, H14 Kennel Lane, Hookwood

Horley

+44 129 322 0365

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

6.0 Okay

Apr 2024

KAYAK
Not a fan of virtual documents

10.0 Wonderful

Apr 2024

KAYAK
Excellent

10.0 Wonderful

Apr 2024

KAYAK
Excellent all round experience. Would have preferred the vehicle that was listed rather than the equivalent, which was down on power

10.0 Wonderful

Mar 2024

KAYAK
Liked newness of the car, and given a choice of vehicle. Location was not the greatest

2.0 Poor

Mar 2024

KAYAK
Inconvenient location, surprise charges, unfriendly.

2.0 Poor

Feb 2024

KAYAK
So road in the pick ups n drop ofs car was not clean no one shoe me thr car !no invocr hidden charges inshorance £200 no one drop of gas in the car so sad booking £162 inshorance £200 wow just a joke 😢

1 out of 74

National

10.0

Wonderful

30 reviews

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

53 locations in the United Kingdom

Show locations
from £46/day

Top 3 locations in the United Kingdom

Enterprise Rent A Car

Hounslow

+44 20 8897 2100

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
View deals

175 Jubilee Rd

Edinburgh

+44 131 333 0400

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
View deals

Waverley Station

Edinburgh

+44 131 556 6340

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

10.0 Wonderful

Sept 2023

KAYAK
Great service at every step

10.0 Wonderful

Jan 2019

KAYAK

Pros:

quick service.

Cons:

Petrol tank only half full on pickup. Trying to bring a car back with a half full tank is difficult.

10.0 Wonderful

Jun 2018

KAYAK

Pros:

easy process, straight forward. no pressure upsale.

Cons:

accessibility of facility

1 out of 5

Ace

4.2

Mediocre

85 reviews

Cleanliness

5.1

Comfort

4.8

Pick-up/Drop-off

3.9

Value for money

4.3

4 locations in the United Kingdom

Show locations

Top 3 locations in the United Kingdom

295 Wilmslow Road

Stockport

+44 161 488 3000

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
View deals

Holiday Inn M4J4

London

+44 20 8619 7000

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
View deals

H14 Kennel Lane

Horley

+44 1293 855100

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

6.0 Okay

Oct 2023

KAYAK
The rental counter experience was fine. The Citroen C3 will go on my list (with the Renault Clio) of cars to avoid. The rubbery, notchy transmission took all the fun out of driving.

2.8 Poor

Mar 2020

KAYAK

Pros:

Very confusing process. Ended up paying triple of what I thought I was going to. I would suggest a more reputable brand. Might cost more on paper but not worth the headache of this rental experience.

Cons:

Shuttle to the car park. Clear terms and conditions.

3.6 Poor

Feb 2020

KAYAK

Cons:

The car I requested was not available, the insurance I prepaid I was told was not god enough. I had to pay an extra 350GBP on pick up

6.8 Okay

Sept 2019

KAYAK

Pros:

Clean new car.

Cons:

More information about the true costs incurred with the rental (e.g. insurance, milage).

6.8 Okay

Aug 2019

KAYAK

Pros:

Great new car and great price.

Cons:

The pickup was at a roundabout in an airport I wasn’t familiar with in the rain after an overnight International flight. It was a disaster.

2.0 Poor

Jul 2019

KAYAK

Pros:

Bad customer service

Cons:

Better communication

1 out of 26

Arnold Clark

9.6

Wonderful

17 reviews

Cleanliness

9.6

Comfort

9.6

Pick-up/Drop-off

9.0

Value for money

9.3

70 locations in the United Kingdom

Show locations
from £131/day

Top 3 locations in the United Kingdom

Eastfield Road

Edinburgh

+44 131 333 0124

Opening times not available

View deals

Heatrhrow Airport

London

Opening times not available

View deals

46 Harbour Road

Inverness

+44 146 372 3720

Opening times not available

View deals

Filters

Reviews

10.0 Wonderful

Nov 2023

KAYAK
Friendly, helpful staff Easy pick up and drop off

10.0 Wonderful

Oct 2023

KAYAK
Had a great overall experience with Arnold Clark except for the pickup. Pickup location at airport is terrible and confusing. After calling and getting direction we finally found it, but then the driver missed us and left us standing in the rain. Had to call a second time to get picked up. Otherwise it was all good.

6.0 Okay

May 2023

KAYAK
Our original car, Peugeot 2008 was mechanically faulty. The clutch broke and caused the car the inability to move 15/20 minutes after picking up the vehicle. Lots of smoke etc. We were on a motorway at the time, No verge so a dangerous area to stop, we called recovery and after an hour a tow truck was sent, We returned to our pick point and eventually were given a new vehicle, We are from overseas. This did cause some distress to me ( the driver). Also having to pay £65 to return the car to a different location a half hour away was I thought an unnecessary expense.

10.0 Wonderful

Oct 2022

KAYAK
Easy pickup and drop off. Van was perfect for 8 people to tour Scotland.

10.0 Wonderful

Aug 2022

KAYAK
The price from Arnold Clark was excellent compared to renting from the airport. Great customer service.

10.0 Wonderful

Jul 2022

KAYAK
Very friendly and efficient staff. Car was in excellent condition and clean. An excellent experience.

1 out of 4

McNicoll Vehicle Rental

8.7

Very Good

9 reviews

Cleanliness

9.0

Comfort

8.7

Pick-up/Drop-off

8.7

Value for money

8.5

4 locations in the United Kingdom

Top 3 locations in the United Kingdom

45, Lochrin Place, Edinburgh, UK

Edinburgh

Opening times not available

Edinburgh airport

Edinburgh

+44 131 235 2009

Opening times not available

Ashley Cottage

Linlithgow

Opening times not available

Filters

Reviews

10.0 Wonderful

Mar 2024

KAYAK
Quick process and easy check in and out.

10.0 Wonderful

Jan 2024

KAYAK
Nice folks.

10.0 Wonderful

Sept 2023

KAYAK
Overall great rental experience. Staff was very friendly and picked us up and dropped us off at Edinburgh Airport. Car was brand new and very clean. Cannot recommend this company more highly.

10.0 Wonderful

Sept 2023

KAYAK
We had an excellent friendly experience!. The service lady at the country allowed me to change our car pick up time and upgrade our car. The valet fella was very friendly, courteous and did a great job of showing to use the digital dashboard functions. I definitely rate my experience 5 Stars!

2.0 Poor

Aug 2023

KAYAK
They close at 1pm on weekends. We missed their close time and when we showed up the next day they had canceled our reservation. They then offered us the same reservation for double the price for a day-of rental

10.0 Wonderful

Jun 2023

KAYAK
Really great experience! Didn’t know if this was a really secure place when I first booked. Upon arrival into the parking lot it was clear to me that I made the right choice! We were greeted with an upgrade to a brand new vehicle to take into the Scottish highlands! The car was very clean and the staff even offered to drive us to the train station to catch our train into England when we were done with our rental. McNicolls was above and beyond what I thought it would be. Staff was super friendly too!

keddy by Europcar

7.3

Cleanliness

10.0

Comfort

7.3

Pick-up/Drop-off

7.3

Value for money

7.3

336 locations in the United Kingdom

Top 3 locations in the United Kingdom

London Heathrow Airport

London

+44 371 384 3410

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Car Hire Building North Side Road, Lulsgate

Bristol

44 0371 3843403

Opening times not available

7-13 Low Road, Hunslet

Leeds

+44 371 384 5926

Opening times not available

Filters

Reviews

10.0 Wonderful

Nov 2018

KAYAK

Pros:

Very good friendly service.

10.0 Wonderful

Jun 2018

KAYAK

Cons:

I wasn’t clear on the fact that they would hold a deposit without telling me firet

10.0 Wonderful

Jul 2017

KAYAK

Pros:

nice new car, well specced, v convenient location (the only one at Portsmouth harbour), friendly staff. Also a very handy little one page guide to all the controls and gizmos which I've not had from other companies(pity i only found it after returning the car) Rented cars from lots of different providers and locations during my trip and this was the easiest and most hassle free.

6.4 Okay

Jul 2017

KAYAK

Pros:

Representative understood our frustration and upgraded us.

Cons:

Ridiculous ticket system meant waiting 35mins just to speak to someone. Arriving late at night with small children this system was painful. If you know how many people booked surely you can make the pick up a lot smoother. The other carhire companies did not seem to be having the same problems. Also - directions on the print out were not how you actually get to the 'new' car hire centre.

10.0 Wonderful

Jun 2017

KAYAK

Pros:

Cheap and cheerful car, well kept, easy to pick up and drop off. Staff were helpful and quick!

Cons:

Nothing!

8.8 Very Good

May 2017

KAYAK

Pros:

Service on reception - not getting the hard sell for insurance. And not getting ripped off with fraudulent damage Claims like enterprise heathrow!

Firefly

7.0

Cleanliness

9.0

Comfort

9.0

Pick-up/Drop-off

6.0

Value for money

8.0

197 locations in the United Kingdom

Top 3 locations in the United Kingdom

Terminal Bldg

Belfast

+44 289 442 2533

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

George Best Belfast City Airport (BHD)

Belfast

+44 289 073 2451

Monday07:30 - 21:30
Tuesday07:30 - 21:30
Wednesday07:30 - 21:30
Thursday07:30 - 21:30
Friday07:30 - 21:30
Saturday07:30 - 21:30
Sunday09:00 - 12:00

Arrivals Hall, Airport Roundabout

Londonderry

+44 287 181 1994

Monday08:00 - 22:0020:30 - 21:30
Tuesday08:00 - 22:0020:30 - 21:30
Wednesday08:00 - 22:0020:30 - 21:30
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday09:00 - 12:00
Sunday11:00 - 21:00

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Reviews

10.0 Wonderful

Jun 2017

KAYAK

Pros:

Shared facilities (and vehicles) with Hertz at LHR, so although busy queue was fairly efficient, and return took under 60s... At LHR there is a transfer bus to the rental zone but this came quick and the driver was helpful. No hard sell on fuel insurance etc., but I could see several less experienced renters being given the spiel.

Cons:

Rate was good via broker and car exceeded my expectations, was maybe even an slight upgrade.

DRIVALIA

6.6

Cleanliness

8.0

Comfort

6.6

Pick-up/Drop-off

6.6

Value for money

6.6

75 locations in the United Kingdom

Top 3 locations in the United Kingdom

Arrivals Hall, Airport Way Birmingham Airport

Birmingham

+44 121 222 0599

Opening times not available

Manchester Apt Car Rental Village Ringway Road,manchester Airport

Manchester

Opening times not available

Northern Perimeter Road West Hounslow, Middlesex

London

+44 20 3130 0448

Opening times not available

Filters

Reviews

10.0 Wonderful

Apr 2024

KAYAK
Easy, fast and great vehicle

10.0 Wonderful

Jan 2024

KAYAK
Speedy pick up from airport when I called, friendly and helpful staff, pick up process easy and car warmed and waiting for me when I arrived on a very cold night . Would highly recommend this company.

Dollar

6.0

Cleanliness

7.8

Comfort

7.0

Pick-up/Drop-off

5.6

Value for money

5.6

36 locations in the United Kingdom

Top 3 locations in the United Kingdom

Ccrc Reception

Edinburgh

+44 131 335 3900

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Sheraton Heathrow Hotel

London

+44 20 8897 6261

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 17:30
Sunday08:30 - 17:30

Newquay Intl Airport

Newquay

+44 843 309 3053

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00

Filters

Reviews

10.0 Wonderful

Mar 2024

KAYAK
The walk from the airport terminal in the rain to collect and drop off the car. Maybe a representative could pick up and drop off? And also there was no signs to say Dollar were part of Hertz. There were no signs at all anywhere.

2.0 Poor

Jan 2024

KAYAK
The in person workers were pleasant enough but the car was terrible. We were told we’d have a 5 person 4 suitcase car. When we put our suitcases in the car we barely fit 3 people. The windshield wipers did not work and we had many days of scary rain. We had to hold them down while driving and it wasn’t safe. The stick shift didn’t work properly and the car pulled badly to the left. We tried many times to call customer service to exchange the car or return it to a different location because we were too scared to drive it. We were never able to get a hold of someone that could help us. One time we spoke to a person and she supposedly gave us an inside line but no one ever answered the line. We had locals try to help us, the two hotels tried but to no avail. We left the car parked at a hotel for 6 days without driving it because we couldn’t get back to where we rented it and we were too scared to drive it. The whole thing was awful and traumatizing. When we returned it we let them know about the difficulties but they didn’t seem to care. I won’t rent from them again. I hope they look it over before renting it out again but I doubt they will as they are so busy.

5.2 Fair

Aug 2020

KAYAK

Pros:

easy pickup.

Cons:

extremely long wait for shuttle. charged over GBP 300 for a tiny scuff which they insisted as a "deep scratch".

4.4 Mediocre

Jan 2020

KAYAK

Pros:

Price.

Cons:

Cleanliness, slow service, car was not fuelled. Car also had a coolant top-up notice on dashboard that had been ignored by staff.

2.4 Poor

Sept 2019

KAYAK

Cons:

Charged me for damage not done by me

4.4 Mediocre

Sept 2019

KAYAK

Cons:

Not a part of the standard shuttle service. Seemed very intent on trying to find a scratch or nick on the car to charge me for.

SURPRICE CAR RENTAL

5.7

Cleanliness

5.7

Comfort

6.2

Pick-up/Drop-off

5.7

Value for money

6.2

4 locations in the United Kingdom

Top 3 locations in the United Kingdom

Unit 6 Sovereign Ct 633 Sipson Road

London

+44 330 094 9033

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Manchester Apt Car Rental Village Ringway Road,manchester Airport

Styal

+44 161 266 1054

Opening times not available

9 Cresswell Cl

Spalding

+44 330 094 9033

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

Filters

Reviews

10.0 Wonderful

Mar 2024

KAYAK
From start to finish zaine was Professional helpful and a great lad. I Wasn't expecting it to be as cheap as it was without hidden costs, but even the platinum insurance was resonable in comparrison to most Rental places I have visited (which is alot lately). 100% reccomend these guys!!

2.0 Poor

Jan 2024

KAYAK
Staff is very rude and attempt to commit fraud. I bought the platinum protection package which protects you from liability in case of scratches or even totaling the car and they’re still try to withhold my deposit of $254. Worst people I’ve ever dealt with.

6.0 Okay

Sept 2023

KAYAK
Negative: On arrival at Heathrow T4, despite what was on my booking from the broker (and what I have since confirmed is posted on the Surprice website), Surprice Heathrow pick-up only covered T2/T3/T5. This meant having to get a train with multiple bags which was very challenging for one person. My AMEX credit card was also not accepted (despite having already been used through the broker booking for part payment of the fee) Additionally, I was informed at the counter that I would need to pay extra to be dropped off at the airport on my departure Lastly, the car was dirty and had clearly not been cleaned. The agent offered to clean the car but I was now running late due to the unexpected trip from T4, etc so had to waive this offer Positive: On returning the car a few days later, I provided my poor experience to a gentleman called Sadan, who was handling the car check-in. He was very attentive and extremely customer focused. He apologised for the issues I had encountered and provided a complimentary drop off to the airport.

8.0 Very Good

Aug 2023

KAYAK
Pick up was outstanding, drop off was a little chaotic however their Manager Sidanne was fantastic

2.0 Poor

Apr 2023

KAYAK
There was NOTHING that we liked about this experience. We will NEVER use them or recommend them again. Upon arrival, it took over an hour to find them for transportation to their facility. We had our booking at 9:00 am, at 11:00 am, we were still waiting for someone to talk to us. There were customers waiting who had their bookings at 7:30, and they hadn't been served yet. As we had time sensitive tickets for entry to Stonehenge, we ended up calling a taxi company to pick us up to drive us. The car rental company was supposed to reimburse us, they still have not credited us with our pre-paid rate. This was a HORRIBLE experience, we do NOT recommend them to anyone. For context, we have travelled extensively around the world and have rented cars everywhere we have travelled, this was by far the WORST EXPERIENCE we have ever encountered.

10.0 Wonderful

Sept 2022

KAYAK
All great.

Routes Car & Truck Rentals

3.0

Cleanliness

4.7

Comfort

4.7

Pick-up/Drop-off

3.0

Value for money

3.2

99 locations in the United Kingdom

Top 3 locations in the United Kingdom

Unit 6, Jetsave LTD, Sovereign Court, 633 Sipson Rd

London

+44 7367 584241

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

450 Regus, Bath Rd

Longford

Opening times not available

7-13 Low Road,hunslet Leeds

Leeds

Opening times not available

Filters

No reviews available

Fox

No score available yet

7 locations in the United Kingdom

Top 3 locations in the United Kingdom

Europcar, Northern Perimeter Road West

West Drayton

Opening times not available

Europcar, Lower Forecourt Road, Car Rental Building

Gatwick

Opening times not available

Europcar, Car Hire Center, Building 250, President Way

Hyde

Opening times not available

Filters

Reviews

2.0 Poor

Jul 2017

KAYAK

Pros:

I got my car but was forced to pay more than I booked it for. Shuttle van drivers were friendly.

Cons:

The rental agency refused to offer the Allianz insurance policy I purchased through Kayak. They would not honor the rate I booked through Kayak. Since I was taking a driving trip around Scotland and a quick search of other rental agencies showed no available cars I had to agree to paying more than $200 more than the rate I originally booked to have a car for my trip. It felt like extortion.

8.8 Very Good

Nov 2016

KAYAK

Pros:

The staff at Fox / Easirent was extremely nice and accommodating, even helping me purchase an upgrade so that I could have GPS while driving. The car was great and served me well through all the tight squeezes in the Highlands. Pickup and drop-off were simple, and I was given a courtesy lift to the airport.

Cons:

I was a bit unpleasantly surprised by the extra charges that came with booking the car. I was originally set in for about $70, but then also had to pay a 50 GBP tax that I hadn't been aware of in the booking, and had a hold for 1200 GBP put on my credit card in case there should be any damage. Maybe I'm just used to renting in the States, where that hold is usually just around $200, but this was very surprising, and I wish it had been mentioned when making the booking!

2.0 Poor

Nov 2016

KAYAK

Pros:

Nothing

Cons:

1. Office and car location was off-airport, despite the website saying it was on-terminal. 2. There was an extra insurance charge, despite the website saying the price was all-inclusive (apparently buried in the small print). 3. The site was going to be closed at 6:00 am on Sunday when I needed to return the car and I would have no way of getting to the airport. I want back to the terminal to rent from Hertz!

4.4 Mediocre

Nov 2016

KAYAK

Pros:

Leaving the car back

Cons:

The only contact number I had was a number in America(I was on hold for 20mins!). No info in the reference email (booked through Kayak) No sign for Fox in the airport. Got talked into an upgrade & extra insurance by a very pushy salesman. I signed for it after voicing my shock at the price but £206 for 4days was outrageous & spoiled my whole weekend. The so called free half tank of fuel isn't free (£30)& I only used a quarter tank. It was a very stressful & expensive experience. I won't repeat it.

2.0 Poor

Oct 2016

KAYAK

Pros:

The price seemed good when I booked.

Cons:

We missed our connecting flight when flying to Edinburgh so to be courteous we reached out to Fox to let them know that we would be arriving at 11 pm instead of 7 pm. When we arrived the attendant said that he could see that our reservation for 7 pm had been deleted and the reservation for 11 pm hadn't showed up in his system. He acknowledged the confirmation email when we showed it to him but said that he could not give us a car because he couldn't access the order in his system. We were forced to take a 30 pound cab ride to our hotel and went with a different rental car company the next day. Emails sent to the customer service address received prompt responses while updating our timeline, but they completely stopped responding when we asked for a refund on our order. We will never consider using Fox in the future.

6.0 Okay

Oct 2016

KAYAK

Pros:

Car was clean and in good working condition.

Cons:

Lack of information regarding how to get from airport to car rental site. Many hidden costs.

Thrifty

No score available yet

106 locations in the United Kingdom

Top 3 locations in the United Kingdom

London Heathrow Off Ap

London

+44 20 8897 6261

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 17:30
Sunday08:30 - 17:30

Electric Avenue, Ferry Hinksey Road, Osney Mead Industrial Estate

Oxford

+44 1865 250252

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30

Anson House Coventry Apo West

Coventry

+44 24 7621 0140

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30

Filters

Reviews

5.2 Fair

Apr 2019

KAYAK

Pros:

The car was brand new and very nice, but I had to wait an hour in line. Also they were not at the rental car village with the rest of the airport car rental places, you had to go to the bus terminal for a shuttle as it is off-site from the airport.

Cons:

I was charged 170 pounds ($220 USD) for just scratching on the hubcaps on one side. No cracks, still perfectly fine and could just be polished up. So they way overcharged for something small. You could entirely replace them for that amount, but they even said it was only for 'refurbishing'. Also wai

6.0 Okay

Apr 2019

KAYAK

Cons:

Other rental service. Took 45 minutes to get airport pick up and an hour to check out the car. No more thrifty for us.

10.0 Wonderful

Jan 2018

KAYAK

Pros:

getting upgraded to a brand new (11miles on the clock) car with heads up display.

Cons:

nothing

10.0 Wonderful

Jan 2018

KAYAK

Pros:

Great car & value for money. Super slick pick up and drop off. Deposit was back in my account within a couple of hours.

5.2 Fair

Jun 2017

KAYAK

Cons:

Pickup/drop off process too slow.

10.0 Wonderful

Jan 2017

KAYAK

Pros:

Dropped off the car in front of the hotel as rental bays were about 70m walk from hotel entrance and we had A LOT of luggage. The Thrifty Associate came out to check the car while we unloaded the luggage, so we could catch the next bus to the airport terminal. He then parked the car for us in the rental bays. Everything done in 5 minutes - couldn't have asked for a better drop-off experience.

Cons:

Nothing negative - everything was perfect

INTERRENT

No score available yet

20 locations in the United Kingdom

Top 3 locations in the United Kingdom

10 Dominion Way Industrial Estate

Cardiff

+44 371 384 3486

Opening times not available

46-50 Lower Oxford Street

Swansea

Opening times not available

Arrivals Hall,Terminal Building

Bradford

+44 113 250 0170

Opening times not available

Filters

Reviews

3.2 Poor

Jun 2019

KAYAK

Pros:

The most terrible people I have ever meet

Cons:

Not lie to people and try to rob them. Very unprofessional and breaking every rule that is placed by FSA I will still be writing to ombudsman regarding my experience with your company and interent I ended without a car and the money had to be taken back though my bank Disappointing

2.0 Poor

May 2019

KAYAK

Pros:

No. Had to wait nearly 1 1/2 hrs in long Queue to collect car& only 1 person serving on busy bank holiday weekend. Did not accept American express for Insurance deposit so was forced to take out £79/- insurance fee on my debit card! 24 hr rental for small car cost over £ 106/ Rip off!

Cons:

Everything! I could of got better deal in airport with Hertz , Avis or Europcar without going off airport. Do NOT use this company!

2.0 Poor

Mar 2019

KAYAK

Cons:

Complete ripoff your a bunch of crooks. You fleased me and have no service at all. Your professional criminals

4.4 Mediocre

Oct 2018

KAYAK

Cons:

I chose this company because it was listed as at the terminal. It wasn't. I had to call them three times to be picked up. It took 45 minutes after discovering they weren't at the airport. No floor mats and they were going to charge a cleaning fee if the carpets weren't clean upon return. It was bloody raining all week. That's why you have floor mats.

2.0 Poor

Aug 2018

KAYAK

Pros:

NOTHING, we booked through your site paid money in advance and when we went all the way traveling 2 hours to pick up the car the staff at InterRent was extremely rude one boy Muhammad half my husband’s age was trying to hit my husband asking us to pay extra again for insurance which we already had bought while booking on line we agreed to pay again for insurance and Petrol deposit also blocking almost 2000£ as security for car. But as I had provided my driving license I paid from my debit card but for security deposit we asked the favor to use my husband’s Visa card instead of accommodating us us they were extremely rude. We didn’t get car came back by spending more on taxi and lost all which we had already paid in advance online.

Cons:

NOTHING, we booked through your site paid money in advance and when we went all the way traveling 2 hours to pick up the car the staff at InterRent was extremely rude one boy Muhammad half my husband’s age was trying to hit my husband asking us to pay extra again for insurance which we already had bought while booking on line we agreed to pay again for insurance and Petrol deposit also blocking almost 2000£ as security for car. But as I had provided my driving license I paid from my debit card but for security deposit we asked the favor to use my husband’s Visa card instead of accommodating us us they were extremely rude. We didn’t get car came back by spending more on taxi and lost all which we had already paid in advance online.

2.0 Poor

Jul 2018

KAYAK

Pros:

A totally awful experience. I arrived promptly at the arranged pick-up time. In the reception there were three positions at the reception desk, all manned with staff. I was the only person in line to be seen behind a couple who were already being dealt with - leaving two available desks/ staff. The two available staff members were eagerly attempting to look busy in an almost empty office, sitting a mere two meters away from me. They didn’t have the courtesy to look up or acknowledge that I was quite clearly waiting to be seen. I took my place in the “queue” and waited. I eventually waited 20 minutes before being acknowledged; “you’ll be seen soon”, no apology or reassurance. During my lengthy wait I overheard the way in which the staff member was talking to the couple who were collecting a vehicle. Extremely rude, very blunt with an attitude suggesting that the they really didn’t care for their custom. There was absolutely no care, just rudeness. In this time someone had walked in to drop back a car. I then overhead that conversation. The customer took the car some days before and had queried some existing damage, not detailed on report. He reported it before taking the car and was told by the staff that it was fine and no one needed to sign or add it to his document (I later had the same conversation). Now when he’s returned the car they were denying all record of the conversation, saying it’s new damage. When he asked about getting the deposit back the staff member said something like “you have no proof, it’s our word against yours so I will decide on if you get your deposit back”. I was in complete shock at how two different members of staff had dealt with two different customers. That’s just not how you speak to people here in 2018. Before even dealing with someone I had already had a very uncomfortable experience, genuinely feeling bad for the customers. At this stage I felt regret and I was seriously considering walking out, losing my money and finding another company who I trusted. I just had an awful feeling about the business. Now almost half an hour after walking in to this environment I was prompted forward by an uninviting “yes?” by an employee who claimed to be named “B”. This was the same staff member who had just been rude to the customer returning their car. (I still find it difficult to believe that this is her real name, but she insisted it was). She looked at my documents before telling me I had to get back in the line and wait for her colleague as he is using the system that is needed for my rental. So I waited another 10/15 minutes before the male staff member was available. As it was now 45 minutes since walking in i was running late for my plans. Conscious of this I had everything in my hand ready to go; booking voucher, passport, driving licence, DVLA check code, card I booked with, credit card for the deposit. ... [continues below]

Cons:

[continued]... The man called me forward and took my documents. There was some faffing around; he asked me for documents he was already holding and generally not looking like he knew what he was doing. After a couple of minutes I was then passed back to “B” who strangely was now able to help me from her same computer that she’s couldn’t help me from 15 minutes ago. I could see through into the room with “manager” written on the door. I could clearly read a targets board on the wall measuring the staff’s targets and numbers. These targets included extra insurance and to my horror “damage”. These people appear to be targeted on finding damage. This further fuelled my negitive opinion of this company. We completed the paperwork and was handed some keys and pointed towards the door. No direction of where to find the car. Thankfully I quickly located the dirty vehicle. Following what I had just experienced and having absolutely no trust in the staff or company, I thoroughly inspected the vehicle. I identified some new damage on the car and went back to speak to “B”. Just as the previous customer had claimed, she told me to that they don’t need to sign anything or make any notes on documents or systems. This still makes no sense at all. This is when I decided to I take her name as reference of our conversation: “B”. Not knowing what else I could do I took over 30 pictures of the vehicle, ensuring that my phone made note of the date, time and location of the images. I fully expected to be needing them upon my return. I had a horrible feeling for the duration of my rental, worrying about having to prove existing damage and if I they would return my deposit. In summary I had an extremely concerning and frustrating experience, which took too long and lacked any organisation. I would absolutely never use them again and would encourage others to not waste their time or emotions. Absolutely awful.

Move Mee

No score available yet

15 locations in the United Kingdom

Top 3 locations in the United Kingdom

2 Reigate Road, Sidlow

Lingfield

+44 1737 339770

Opening times not available

Boundary Farm, Styal Rd

Manchester

+44 161 260 0420

Opening times not available

Edinburgh Airport, Secure Airparks

Edinburgh

+44 131 285 0600

Opening times not available

Filters

No reviews available

VIPCars Recommendation

No score available yet

14 locations in the United Kingdom

Top 3 locations in the United Kingdom

1 Deerdykes Road, Westfield, Cumbernauld, Glasgow GB

Kirkintilloch

+44 1292 261631

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

16-18 Bankhead Drive Edinburgh GB

Broxburn

+44 1292 261631

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

16-30 Murray Street Paisley GB

Paisley

+44 1292 261631

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

Filters

No reviews available

A Car Rental

No score available yet

21 locations in the United Kingdom

Top 3 locations in the United Kingdom

367-371 Bath Road, Slough

Slough

Opening times not available

Breeze VW Van Centre, Garwood Road

Havant

Opening times not available

1 Gilpin Street, Sheffield

Sheffield

Opening times not available

Filters

No reviews available

Ace Rental Cars

No score available yet

3 locations in the United Kingdom

Top 3 locations in the United Kingdom

Holiday Inn M4J4, Middlesex

London

+44 20 8619 7000

Opening times not available

H14 Kennel Lane, Horley

Gatwick

+44 1293 855100

Opening times not available

The Old Forge, Lulsgate, Bristol

Barrow Gurney

+44 117 959 5700

Opening times not available

Filters

No reviews available

ADDCAR RENTAL

No score available yet

6 locations in the United Kingdom

Top 3 locations in the United Kingdom

334 Tandragee Rd

Craigavon

+44 149 476 9810

Opening times not available

564 High Rd, Woodford

Woodford

+44 149 476 9810

Opening times not available

62 Boucher Rd

Belfast

+44 149 476 9810

Opening times not available

Filters

No reviews available

AutoEurope

No score available yet

3 locations in the United Kingdom

Top 3 locations in the United Kingdom

24 East London Street-Edinburgh

Edinburgh

Opening times not available

Europcar

Prestwick

Opening times not available

Serviced By Europcar

Edinburgh

Opening times not available

Filters

No reviews available

City Car & Truck Rentals

No score available yet

21 locations in the United Kingdom

Top 3 locations in the United Kingdom

Birmingham Airport

Birmingham

Opening times not available

Delivery Office (luxury Cars)

Edinburgh

Opening times not available

Edinburgh Airport

Edinburgh

Opening times not available

Filters

No reviews available

FLIZZR

No score available yet

120 locations in the United Kingdom

Top 3 locations in the United Kingdom

1 Brockley Rd

Chelmsford

+44 844 499 3399

Opening times not available

1 Deltic Avenue

Milton Keynes

+44 207 018 8246

Opening times not available

1 Frog Ln

Lichfield

+44 844 499 3399

Opening times not available

Filters

No reviews available

Free2Move

No score available yet

364 locations in the United Kingdom

Top 3 locations in the United Kingdom

10-48 London Road

Dartford

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00

North Road

Lerwick

+44 1595 690690

Monday08:00 - 22:0013:00 - 16:00
Tuesday08:00 - 22:0013:00 - 16:00
Wednesday13:00 - 16:0008:00 - 22:00
Thursday08:00 - 22:0013:00 - 16:00
Friday13:00 - 16:0008:00 - 22:00
Saturday08:00 - 22:0013:00 - 16:00

Greenfield Garage

Pembroke Dock

+44 1646 651255

Monday08:00 - 22:0013:00 - 16:00
Tuesday13:00 - 16:0008:00 - 22:00
Wednesday08:00 - 22:0013:00 - 16:00
Thursday13:00 - 16:0008:00 - 22:00
Friday08:00 - 22:0013:00 - 16:00
Saturday08:00 - 22:0013:00 - 16:00

Filters

No reviews available

Goldcar Rental SP

No score available yet

8 locations in the United Kingdom

Top 3 locations in the United Kingdom

100 Ingliston Road

Edinburgh

+44 203 898 0140

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

79 New Road

Hayes

+44 203 898 0140

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday08:00 - 22:00
Sunday09:00 - 12:00

Birmingham Airport (BHX)

Birmingham

+44 203 898 0140

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Filters

No reviews available

Hire Automotive Group

No score available yet

10 locations in the United Kingdom

Top 3 locations in the United Kingdom

131 Sefton St

Birkenhead

Opening times not available

239 Kingstown Rd

Carlisle

Opening times not available

3 St Albans View

West Allotment

Opening times not available

Filters

No reviews available

Practical Car & Van Rental

No score available yet

35 locations in the United Kingdom

Top 3 locations in the United Kingdom

501 Calder Rd

Edinburgh

+44 131 364 4360

Opening times not available

Unit 3 Enterprise Centre Chapman Way, Tunbridge Wells

Royal Tunbridge Wells

Opening times not available

127 Malmesbury Road, Chippenham, Wiltshire

Chippenham

+44 124 975 0500

Opening times not available

Filters

No reviews available

Rhodium

No score available yet

8 locations in the United Kingdom

Top 3 locations in the United Kingdom

Arrivals Hall, Airport Way Birmingham Airport

Birmingham

+44 121 460 8146

Opening times not available

Car Hire Centre, Building 250 Luton Airport President Way

Luton

+44 158 268 9648

Opening times not available

Car Rental Centre Campsie Drive

Paisley

+44 141 889 1684

Opening times not available

Filters

No reviews available

Shouqi

No score available yet

69 locations in the United Kingdom

Top 3 locations in the United Kingdom

London Gatwick South Terminal

Gatwick

+86 10 6064 1387

Opening times not available

London City Airport

Barking

+86 10 6064 1387

Opening times not available

Car Hire Centre, Building 250

Luton

+86 10 6064 1387

Opening times not available

Filters

No reviews available

Spaceships

No score available yet

3 locations in the United Kingdom

Top 3 locations in the United Kingdom

86 Welley Rd, Wraysbury

Staines-upon-Thames

+44 208 573 2300

Opening times not available

Car Rental Centre Edinburgh Apt 176 Jubilee Road

Edinburgh

+44 208 573 2300

Opening times not available

East Mains Industrial Estate

Broxburn

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

265 locations in the United Kingdom

Top 3 locations in the United Kingdom

St James Quarter, Car Park Level L1

Edinburgh

Opening times not available

12 Annandale Street

Edinburgh

Opening times not available

35 Edgware Road

London

Opening times not available

Filters

No reviews available

Toyota Rent a Car

No score available yet

4 locations in the United Kingdom

Top 3 locations in the United Kingdom

334 Tandragee Rd

Portadown

+44 1494 769810

Opening times not available

Hodgson Toyota Metrocentre

Swalwell

+44 1494 769810

Opening times not available

Toyota Snows Exeter

Exminster

+44 1494 769810

Opening times not available

Filters

No reviews available

Virtuo

No score available yet

Top 3 locations in the United Kingdom

West India Quay Car Park, Hertsmere Rd, Canary Wharf

London

Opening times not available

Olympic Park, International Way, London

London

Opening times not available

Garratt Ln, Southside Shopping Centre, Wandsworth, London

London

Monday06:00 - 23:0000:00 - 23:59
Tuesday00:00 - 23:5906:00 - 23:00
Wednesday00:00 - 23:5906:00 - 23:00
Thursday06:00 - 23:0000:00 - 23:59
Friday06:00 - 23:0000:00 - 23:59
Saturday06:00 - 23:0000:00 - 23:59
Sunday00:00 - 23:5906:00 - 23:00

Filters

No reviews available

YourRent

No score available yet

32 locations in the United Kingdom

Top 3 locations in the United Kingdom

Belfast Central Station

Belfast

Opening times not available

Belfast International Airport

Belfast

Opening times not available

Birmingham Int'l Airport

Birmingham

Opening times not available

Filters

No reviews available

Affordable

No score available yet

2 locations in the United Kingdom

Top 3 locations in the United Kingdom

33 Roseburn Street

Edinburgh

+44 131 337 0063

Opening times not available

Edinburgh Airport

Edinburgh

+44 131 337 0063

Opening times not available

Filters

No reviews available

Avalon Vehicle Rental

No score available yet

2 locations in the United Kingdom

Top 3 locations in the United Kingdom

Hall Road

Hemel Hempstead

Opening times not available

Unit 3 Spitfire Park Industrial Estate, Birmingham, UK

Birmingham

Opening times not available

Filters

No reviews available

Low C Rent

No score available yet

2 locations in the United Kingdom

Top 3 locations in the United Kingdom

Car Rental Building Southampton Int.airport, Wide Lane

Southampton

+44 148 987 8229

Opening times not available

Lakeside North Harbour Western Rd, Portsmouth

Portsmouth

Opening times not available

Filters

No reviews available

McRent

No score available yet

2 locations in the United Kingdom

Top 3 locations in the United Kingdom

Birmingham - Midlands

Coventry

Opening times not available

Edinburgh Broxburn

Broxburn

Opening times not available

Filters

No reviews available

Ofran Holiday Autos

No score available yet

2 locations in the United Kingdom

Top 3 locations in the United Kingdom

Edinburgh Airport

Edinburgh

Opening times not available

Norwich Airport

Norwich

Opening times not available

Filters

No reviews available

AbbyCar Car Rentals

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

9FH5+W4M, Flamboyant Ave

Ayr

Opening times not available

Filters

No reviews available

Absolute Car Rental

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

Meet and Greet Service

Luton

+248 2 525 173

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Filters

No reviews available

Apollo Car Rentals

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

Belfast Depot

Carryduff

Opening times not available

Filters

No reviews available

Bucks

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

Clay Lane, Marlow

Marlow

+44 149 444 5959

Opening times not available

Filters

No reviews available

Dooley Car Rentals

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

Belfast International Airport Airport Rd, Belfast , United Kingdom

Belfast

+44 289 445 2522

Opening times not available

Filters

No reviews available

EZ Drive Car Rentals

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

4 Sutton Street

London

+44 20 3105 4566

Opening times not available

Filters

No reviews available

Genie Rentals

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

London Heathrow Airport

London

Opening times not available

Filters

No reviews available

honk

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

Glasgow - Train Station - Central Station

Glasgow

Opening times not available

Filters

No reviews available

Intack Self Drive

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

Lower Audley Street, Blackburn

Blackburn

Opening times not available

Filters

No reviews available

Low Cost Cars

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

Southampton airport

Southampton

080 0170 1331

Opening times not available

Filters

No reviews available

NextCar

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

Brades Road, Oldbury

Oldbury

Opening times not available

Filters

No reviews available

PEUGEOT

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

London H'row - Left Hand Drive

London

Opening times not available

Filters

No reviews available

Renault rent a car

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

London Heathrow Airport

London

Opening times not available

Filters

No reviews available

Right Cars

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

TImberham House Gatwick Airport

London

Opening times not available

Filters

No reviews available

Signature Rent A Car

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

45, Rowdell Road

Northolt

Opening times not available

Filters

No reviews available

Target Car Rental

No score available yet

One location in the United Kingdom

Top 3 locations in the United Kingdom

Car Rental Village Stansted-london Ap

London

+44 843 309 3071

Monday00:00 - 23:5906:30 - 23:00
Tuesday06:30 - 23:0000:00 - 23:59
Wednesday06:30 - 23:0000:00 - 23:59
Thursday06:30 - 23:0000:00 - 23:59
Friday00:00 - 23:5906:30 - 23:00
Saturday00:00 - 23:5906:30 - 23:00
Sunday06:30 - 23:0000:00 - 23:59

Filters

No reviews available

4210 travellers who hired a car in United Kingdom gave the car agency they used an average rating of 6.9

Good to know

Most popular agency

GREEN MOTION

Average price

£106/day

Good deal

£93/day

Top tips for hiring a luxury car

  • 25% of our users found luxury car hire for £93 or less
  • For the best chance of a below-average price, you should try to book your luxury car hire at least 2 weeks before your pick-up date.
  • For hiring a luxury car, off-airport locations are around 26% cheaper on average than airport locations
  • On average luxury car hire is 42% more expensive than car hire
  • The most luxury car rental deals can be found in Southampton, where there are currently 2 luxury rentals available at an average daily price of £29

FAQs about hiring a luxury car

  • How can I find the best luxury car hire?

    KAYAK searches and compares luxury car hire offers from hundreds of car hire sites to bring you the best deals to hire a luxury car. Just choose your collection point and then compare the prices and deals to find the best luxury car hire for you.

  • How much does it cost to hire a luxury car?

    On average, luxury car hire costs £106 per day.

  • What is the cheapest luxury car to hire?

    Based on KAYAK data, the cheapest luxury car hire is BMW 6 Series, with an average price of £52.

  • Which hire agencies offer luxury car hire near me?

    Enterprise Rent-A-Car, Free2Move, keddy by Europcar, Sunnycars, Europcar, Firefly, Hertz, Budget, FLIZZR and Sixt all offer luxury car hire.

  • What is the best luxury car hire company?

    Based on reviews from KAYAK users, the best luxury car hire companies are Alamo (8.3, 150 reviews), Enterprise Rent-A-Car (8.2, 219 reviews), and Budget (7.7, 197 reviews).

  • What is the cheapest luxury car hire company?

    Based on KAYAK data, the cheapest company to hire a luxury car from is Enterprise Rent-A-Car. Enterprise Rent-A-Car luxury car hire costs on average £21 per day. Turo luxury car hire is also a great option, costing £27 per day on average.

  • What is the most popular luxury car hire?