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Book Hertz car hire

Driver's age: 25-65

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Hertz customer reviews

6.2
Okay10,000 verified ratings
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C
2.0 Poor
Hidden fees
A
2.0 Poor
they sent my reservation to the wrong Hertz
D
2.0 Poor
there were no cars available., 2 clerks spent their time with one customer on questions one could have handled. we were ignored, and we were the only other ones in there. After 20 minutes one said "be with you in a minute" - we were all within 3 feet of each other. finally one asked what we wanted, we said we had a 10:30 reservation, then they said there were no cars. we again explained we had a reservation for a 10:30a pick up. They said people were extending their times and they'd put us on a waiting list but would probably be 4;30 at the earliest. There were cars in the lot. they said they weren't available. They did not offer to help us find anything anywhere else. Had a "too bad - nothing we can do" attitude. kept looking at their phones and computers. Then at 11:30 left, with us still inside on our own trying to find another car rental place with availability, they left. They shad our contact info and should have let us know in advance there would be no cars available. We had taken public transportation to get there as neither of us had a car. We ended up renting from Enterprise. I will never use Hertz again and am skeptical about using Kayak again for car rentals. You should have a policy that the rental companies you offer are required to notify customers if there will be a delay in obtaining their rental vehicle. We wasted over 2 hours trying to rent a car and missed our appointment for which we needed the car. Very poor experience.
A
4.0 Mediocre
My original request specifically asked for 7, due to needing room for 4 adults. 2 baby seats and of course luggage for 6 people. The car I was given was “same” class. Not sure how things are “classed” grouped together. , but we had already had an interesting conversation on the coverage on the car. I was treated like “you should read”. Let me tell you. After spending an incredible amount on insurance and given to see that you can’t fit with your family and luggage, it’s falling out the back. Had it stacked where we couldn’t see out the back window. Finally put two bags in with passengers. Since we did everything on the internet, which your website kept asking for the car rental fee, like starting from scratch. I thought I could resolve it at the desk, but agent really couldn’t understand that I was puzzled on another window that popped up as I was attempting to complete. If I was going to buy insurance, if I understood your website, since I was told to “read” your website and that’s all that mattered. Running out of space. I would never rent again. I called an UBER. That sent a car large enough . UBER has my vote.
A
2.0 Poor
I’m going as low as possible for the customer service the lack of knowledge constantly being told one thing but it’s something else. I scheduled a pick up for 10:30 I’m there early they couldn’t get me in the car I wanted to- they wouldn’t let me just pay Expedia another $100 to upgrade to what the site said the cost were. Was told to just cancel it and re book WELL I LISTENED TO THEMAND BECAUSE THEY DIDNT GET ME I. A CAR BEFOTE THE 10:30 time entered to pick up they DIDNT REFIND ME AND CHARGED ME FOR THE 2nd and this was for a month rental on top of renting from them the last 2.5 months straight- THATS HOW THEY TREAT YOU GOOD LUCK
A
2.0 Poor
They did not have a car for us and were extremely unhelpful. Will not use them again.
T
4.0 Mediocre
The branch in Yonkers did not function well at all. 5 people there and we were 4 people line and it took them 40 minutes to help me. then I got electric car I did not order and ask for and they wanted $15 per day more for gas car which I was upset about. I was forced to take the electric one and asked how it works. they just said we don't know gave me an app name that was not very good and told me where to charge. they didn't say there are 3 different charging levels and I got stuck not using the car for a whole day while it was charging. so annoying ! Then they did not explain the toll system although I asked (I'm from LA) and the EZ pass and I had to guess and I hope I didn't get over charged cause they never told me how to display it on dashboard. they were not nice there and they were very short with me. when I returned the car at JFK I went to complain and Miles at the branch there helped me. he was So nice and So professional and also made it right in terms of the bill for me so that was really nice. be aware if you need to rent the car at Yonkers Hertz branch ! If you can go to Miles at the JFK branch, a real angel who corrected my whole experience with Hertz.
S
4.0 Mediocre
The price of my online reservation was significantly different from the price I actually paid. Hertz also changed the pick up location of the vehicle and when I asked them to change it back to the original booking location, I was charged an extra fee. I will not be renting from Hertz in the future.
A
2.0 Poor
They have altered the terms of the agreement. Now, only a physical credit card is accepted. They've also changed the price for the insurance, and blocked $3,000 from our account. Additionally, the person in charge seems to be avoiding us.
C
4.0 Mediocre
Car said 30 miles to empty and not even 15 miles of that and eight tenth of a mile from rental store ran out of gas. Repeated calls to store and through prompts to roadside, no one answered. Sat for an hour and half with no help. Had wife got to store and hand them her cell phone so could explain situation, zero apology only face another number for roadside assistance and they informed me $90 minimum to come out. Had wife buy gas can and two gallons of gas and finally got to store where again no apology for car error. Even when restarted it finally said had over 30 miles to empty? Will not use Hertz again. Offered zero assistance or empathy on my situation.

Hertz car hire prices in the United Kingdom

These are the best prices for 12-19 Sep.
Class Economy Car car
Class Economy Car
or similar Small
2
2
4-5
£15/day
View Deal
Opel Astra car
Opel Astra
or similar Small
4
2
4-5
£16/day
View Deal
Skoda Octavia car
Skoda Octavia
or similar Medium
5
3
4-5
£20/day
View Deal
Mercedes-Benz GLA car
Mercedes-Benz GLA
or similar Medium
5
3
2/4
£32/day
View Deal
Volvo XC60 car
Volvo XC60
or similar SUV
5
2
4-5
£50/day
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Kia Picanto car
Kia Picanto
or similar Small
2
2
2-3
£14/day
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Class Premium Car car
Class Premium Car
or similar Luxury
5
5
4-5
£35/day
View Deal
Mercedes-Benz E-Class car
Mercedes-Benz E-Class
or similar Luxury
5
5
4-5
£60/day
View Deal
Nissan Qashqai car
Nissan Qashqai
or similar SUV
5
3
4-5
£20/day
View Deal
Toyota Corolla Wagon car
Toyota Corolla Wagon
or similar Medium
5
3
4-5
£24/day
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Class Special Car car
Class Special Car
or similar Category
5
5
2/4
£29/day
View Deal
Opel Mokka car
Opel Mokka
or similar SUV
4
2
4-5
£31/day
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Volvo XC90 car
Volvo XC90
or similar SUV
5
5
4-5
£77/day
View Deal

Where can I find Hertz car hire?

Address

St Pancras Rd, London

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+44 20 4602 3948

Address

Northern Perimeter Rd (west)

Hours

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Phone

+44 20 8156 3834

Address

Gatwick

Hours

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Phone

+44 1293 903307

Address

200a Buckingham Palace Road

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 12:00

Phone

+44 843 309 3078

Address

711-713 Old Kent Road

Hours

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:00 - 12:00
Sunday10:00 - 14:00

Phone

+44 843 309 3058

Address

35 Edgware Road

Hours

Monday08:00 - 18:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+44 20 7723 5826

Address

156 Southampton Row

Hours

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:00 - 18:00
Saturday09:00 - 13:00

Phone

+44 843 309 3065

Address

707 Finchley Road

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 17:00
Friday09:00 - 17:00

Phone

+44 20 3006 5695

Address

190 Bowes Road

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00

Phone

+44 20 3475 4156

Address

International Way, Olympic Pk

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 20:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Phone

+44 20 3475 3631
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

London
Small
£73/day
£41/day

Top tips for hiring a car from Hertz

  • 25% of our users found car hire from Hertz for £63 or less
  • Book your car hire from Hertz at least 7 weeks before your trip in order to get a below-average price.
  • Small car hire from Hertz is around 28% cheaper than other car types, on average.

FAQs about hiring a car from Hertz

  • How much does it cost to hire a car from Hertz?

    On average a car hire from Hertz costs £50 per day.

  • What is the most popular car hire from Hertz?

    Luxury (Maserati Ghibli or similar) is the most frequently booked car hire type from Hertz.

  • How many car hire locations does Hertz have?

    Hertz has 7,386 car hire locations worldwide. Take a look at our Hertz car hire location map to find the best car near you.

  • Which countries does Hertz have car hire locations in?

    Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lithuania, Luxembourg, Macau, Madagascar, Malaysia, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, The Bahamas, Togo, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Türkiye (Turkey), U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Western Sahara, Yemen and Zimbabwe

  • How much does it cost to hire a car from Hertz for a week?

    On average a car hire from Hertz costs £350 per week (£50 per day).

  • How much does it cost to hire a car from Hertz long term for a month?

    On average a car hire from Hertz costs £1,500 per month (£50 per day).

Everything you need to know for your Hertz car hire