Overview

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Grand Hyatt Macau
Top Family Hotel

City of Dreams, Estrada Do Istmo, Cotai, Macau
+853 8868 1234

£144+

Overall guest ratings

9.2/10 Excellent
Based on 1,790 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.3
  • 5.8

Good to know

  • Spacious rooms
  • Impressive bathroom
  • Great view
  • Luxurious Hotel

Nearby

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    About

    Grand Hyatt Macau located within City of Dreams houses 791 guestrooms, 14 function areas including 2 ballrooms and 8 meeting rooms; Exclusive Grand Club provides a tranquil retreat, private dining and meeting facilities; mezza9 Macau, a vibrant eatery designed by Japanese design firm SuperPotato; Beijing Kitchen, specializing in authentic northern Chinese cuisine; Patisserie, purveying all day refreshments. The hotel features a 40m outdoor pool, 4 Outdoor Hot Tubs, Fitness Centre and Isala Spa.

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    Hyatt

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child-friendly
    • Game room
    • Child pool
    • Coffee shop
    • Sauna
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.2 Excellent
    Based on 1,790 reviews
    • 9.5 "Excellent amenities."
      9.5 "95% thought the building was wonderful."
      10.0 "100% enjoyed the lobby entrance."
      8.5 "85% found the grounds to be nice."
      10.0 "100% said the facilities were very new."
    • 9.4 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
      7.8 "78% thought, the hotel was modern."
      10.0 "100% enjoyed the lobby entrance."
    • 9.3 "Excellent pool."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.2 "92% thought it was clean."
      8.0 "80% said the bathroom was clean."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.7 "97% were happy with the shuttle service."
      7.9 "Housekeeping was great, according to 79%."
      9.2 "Management was excellent, said 92%."
    • 5.8 "Internet is average."

    Overall rating

    9.2 Excellent
    Based on 554 reviews
    • 9.5 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
      10.0 "100% enjoyed the lobby entrance."
    • 9.4 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% enjoyed the lobby entrance."
      9.8 "98% thought the hotel was luxurious."
      7.9 "79% thought, the hotel was modern."
    • 9.4 "Excellent pool."
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."

    Overall rating

    9.3 Excellent
    Based on 698 reviews
    • 9.4 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
      7.9 "79% thought, the hotel was modern."
    • 9.4 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.2 "Excellent pool."
    • 8.9 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."

    Overall rating

    9.4 Excellent
    Based on 286 reviews
    • 9.5 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
    • 9.5 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 8.6 "Rooms are great."
      8.7 "87% thought rooms were spacious."
      9.4 "94% said rooms were clean."

    Overall rating

    9.2 Excellent
    Based on 250 reviews
    • 9.4 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
    • 9.4 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.6 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Impressive bathroom"
    "Great view"
    "Luxurious Hotel"
    data provided by TrustYou

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