The price. Complimentary breakfast.
TV remote didn't work.
Very friendly staff.
We like the location with its rural view from the back windows.
The bagels for the continental breakfast stuck to ones gum. We would not buy them.
Plumbing did not work upon arrival. A lot of stains on the carpet, walls dirty / need paint.
I've been to a few Econolodges over the years, and this was the friendliest and most accommodating one that I have been too.
Very quiet... Staff freindly.... Quick hot water... Will stay agin
It was quiet and had parking for a truck and trailer
We were offered a smoking room and had to pay $25 more for a non-smoking suite.
Lost electric in the bathroom. Called to report it to tre front desk and was told to troubleshoot the problem myself
The Econo Lodge hotel in Massena, NY located off Highway 37 is an easy stop on the road. This pet-friendly hotel is near destinations like Robert Moses State Park, Dwight D. Eisenhower Lock, Seaway International Bridge, Massena Arena and Massena International Airport. The Grass River and Canadian border are also close. Enjoy amenities like free continental breakfast, free WiFi, fax services and cold-weather hookups. Guest rooms feature a flat-screen TV, refrigerator, microwave, coffee maker and hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet Accommodation: 10.00 per day and per pet. A maximum of 50 pounds. A maximum of 2 per room.
Based on 148 reviews
Value for money
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