Belfast Hotels

The hotel was great, the staff was very helpful, and I am going to miss the Breakfast.

My Mum & I had an Amazing time could'nt Fault this Hotel or any of the staff in any way.

I liked the breakfast. The whole thing was well organised and there was good selection.

The room was very cold for the time of year and the bar was closed by the time we got back from the Show that we were in Belfast to see. (approx 10:45pm)

the staff were very friendly and helpful and the services/facilities in the hotel were excellent.

We found it difficult to find the hotel but the staff were very helpful

Being within walking distance to the shops as this was a Christmas shopping trip.

Nothing, liked everything

I Liked the fact the Hotel was not too close and not too far from the shopping centre and the main square.

The only thing i didnt like was the quality of food been served during evening meal.

Rooms were small but clean. Location was outstanding and staff were very friendly. The price was right, so couldn't ask for much more.

super-friendly assistants

Gorgeous! Thank you for taking care of me when I really needed a good rest. The massage in the E'Spa spa was fabulous.

the staff were very helpful but the tiemframe to sort out our problem seemed very long.

Our room was noisy from a function on in the new function room so we asked to move and werethen given a suit and a late check out as compensation but as a five star hotel I do not feel this hotel met the standard. There was dust in the rooms and even the suite was in state of disrepair and the shower was blocked so was disappointing

Great location, great staff! Room was spacious for 3 people! Enjoyed it very much! Highly recommend

Location and room layout

The hotel staff were courteous, the room had everything you needed great for a night away but at a reasonable price.

Very freindly and efficient staff. Nothing was too much trouble.

The corridor was a little noisy on the Saturday night, which infiltrated the room.

Clean cut basic hotel, perfect location fabulous staff and beautiful food would definitely recommend this hotel as it has two car park options and is within walking distance to Odassey/ Titanic quarters and the city centre

The location of the hotel

11am check out. Please that extra hour means so much especially driving back to Fermanagh

Perfect central location close to city hall and the continental market, and right next door to the grand opera house. Hotel was spotless and staff were very welcoming, will definitely be back

The accommodation is of a very high standard. Breakfast choice is excellent and the food is very good.

The twin room we had, had no space between the beds. It was like a double bed the beds were so close together.

Convenience of location

Paying heavily to park

The staff were fantastic especially John at the desk who dealt with our bags and got us a taxi, wonderful people you have working at the belfast hilton, hope to be back again soon

Everything at Malmaison Belfast was outstanding! The staff was great and helpful for anything you needed and could arrange things like black taxi tours, room service, and recommend various restaurants and things to see. The rooms are gorgeous and very spacious. Shower pressure is great! The location is also ideal, being right across the street from Victoria Place shopping Center and other sights to see. Overall great experience and would absolutely recommend everything!

Great location.

The bed was excessively hard.

Nice looking rooms

Walls were paper thin.could hear everything from people beside us

It was centrally located. Our room was bare but clean

There was one member of the staff at the front desk that was particularly unhelpful. One of those people that follows the rules but doesn't go out of her way for anything. Unfortunately, don't remember her name, but she was small, young, and slightly chubby.

Great location mere blocks to central Belfast at a good rate for such a nice hotel in the center of a major city.

Parking was a little far away and pricey. Staff while hopeful weren't as friendly as I'm used to. That may be a cultural thing because I'm American and I had previously spent a week in the 'warmer' Republic of Ireland but I found the staff here and at other places in the North to be much less likely to greet you or strike up a conversation. Not a huge deal but for me it helps to make me feel welcomed in a new place.

Loved it's central location. Very accommodating and appreciated their attention especially in locating a forgotten camera.

Friendly staff.Room just as expected.Options for breakfast.

Shower door broken.1 practical pillow per person.Television does not work.

Nice location, friendly staff, public areas are will maintained and food is good.

Room was a bit pricey mainly due to events on. Room also had no external windo . Not a huge issue for a night but made room very dark.

the room was beautiful

Super attentive staff, exquisite decor, yummy breakfast. My favourite shoes on sale in the hotel- bonus! (Christian louboutins)

Rooms were stuffy despite air con (windows could not be opened)

The Merchant is a very luxurious hotel and even though it is in the heart of the City, we were not disturbed by traffic noise in the morning. The staff were very helpful and courteous. We had a lovely experience and would definately return.

Beautiful room, quiet and comfortable. Wish we could have stayed longer!

The room was modern, spacious, very comfortable and everything just worked as it should.

I didn't think the Irish breakfast was very good.

Maybe it was just us, but we could not get the toilet to flush properly. Our room was also very warm. Again, maybe we did not know how to adjust the thermostat but even after turning it to the coolest setting, we were a bit on the warm side all night.

handy for airport

No bathrobes. Vending machine in hallway didn't work.

Warm with goood location

It was noisy at night. The toilet seat wasn't clean.

The hotel was located near to the ulster museum, botanic garden as well as supermarkets and restaurants. As a family travelling with children, we felt safe in the area. The rooms are modern and clean, though a little small and cramp for a family of 4.The breakfast provided was good and well balanced.

It would be better if there is free wi-fi in the rooms.

hotel was freezing cold, the food at the wedding reception was non existent, (not sure whether that was at hotels expense or wedding party) the food that was served was cold, i had stomach problems following day.

Very luxurious hotel in the centre of Belfast

Paid my bill on checking out and was asked had I used anything in mini bar,which I replied no,we never do.On checking my credit card account I was charged £9.50 on a seperate transaction I phoned the hotel and was informed the charge was for three packets of nuts and a bottle of water from the mini bar.I was told it must have been a mistake and apologized for the error.A refund was to be made to my card. Careless mistake by someone but I was not pleased.

Good location, private parking available, very good breakfast, spacious family room

The room was more than spacious and very clean. The meal in the bar was fantastic and the staff very friendly and helpful

The shower in the bath, I'd have prefered a shower only.

The close proximity to the city centre and the shops

No hotel bar. Very noisy, better double glazing/soundproofing required

Location

Room size too small windows not shutting properly

CLEAN COMFORTABLE ROOM & BATHROOM. LOVELY PILLOWS ,& SUPERB BEDS. BREAKFAST STAFF VERY FRIENDLY & HELPFUL.

LATE CHECK IN. OUR ROOM WASN'T READY UNTIL 3.25. BUFFET BREAKFAST NO GOOD FOR COOKED OPTION, AS BACON WAS INEDIBLE, FLACID & PINK. SCRAMBLED EGGS SOLID, FRIED SODA & POTATO BREAD STEAMED, WATERY MUSHROOMS. ALL IN ALL A REAL LET DOWN. FOR THE PRINCLEY SUM OF EIGHTEEN QUID. HAD TO ASK FOR SOAP & CONDITIONER. ALTHOUGH THEY ARE LISTED AS PROVIDED. HAD TO BADGER RECEPTION TWICE FOR NEWSPAPER @ 9.30 & 10am,( WHICH HAD BEEN ORDERED THE PREV DAY). & THEY STILL SAW FIT TO CHARGE US FOR IT.

Great room, and fantastic location, I was off my easyJet flight at Belfast City Airport and in the hotel, within 15 minutes of landing.

The service was poor, clearly the hotel does not have enough staff, which was a real let down.

The friendly staff and wonderful breakfast

My room was very quiet, with no street or corridor noises, which made me feel very comfortable. It was also very clean, with friendly and efficient staff. Excellent breakfasts, with good choice and quality of food. And location perfect for me.

Not one complaint. All excellent.

Room was clean and everything worked. Cannot complain for the price I paid.

It's a budget hotel. It was decent for the money.

Liked the location and good access to city centre shops, restaurants and other venues

Heater in room was poor in that it was difficult to control the temperature and bathroom towels were not of great quality.

Dinner on Saturday in the restaurant, best steak ever tasted.

There was no accessible shower in the accessible room we were allocated.

The staff were particularly friendly!! They were helpful at both check in and check out. Also the rooms were spacious and cosy.

I felt the bathroom could have been a little bit nicer.