Pros (+) Good location Staff was friendly
Cons (-) Stains on the sheets Didn't have a card to get in- had to use the front desk key
2 stars
Quality Inn and Suites University Area
Photos of Quality Inn and Suites University Area
Overview
Get more value for your hard-earned money at the Quality Inn and Suites University Area hotel in Muncie, IN near Ball State University. We are located off Interstate 69, making it easy to explore attractions like Emens Auditorium, Muncie Mall, Minnetrista Cultural Center, Muncie Childrens Museum and Players Club at Woodland Trails. Value-packed amenities include free hot breakfast, free WiFi, a free daily newspaper, indoor pool and meeting room that can accommodate up to 30 people. Relax in your guest room with amenities like an iron, hair dryer, coffee maker, microwave, refrigerator and desk with ergonomic chair. Earn rewards with every stay with our Choice Privileges Rewards program. No Pets Allowed.
Latest deals for Quality Inn and Suites University Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Quality Inn and Suites University Area
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free toiletries
- Meeting/Banquet facilities
- Parking
- Laundry facilities
- Complimentary breakfast
- Hairdryer
Basics
- Free Wi-Fi
- Heating
- Air-conditioned
- Free toiletries
Dining
- Coffee machine
- Microwave
- Refrigerator
Laundry
- Iron and ironing board
- Laundry facilities
Services and conveniences
- Conference rooms
- Meeting/Banquet facilities
Parking and transportation
- Parking
Accessibility and suitability
- Disabled access
Bathroom
- Hairdryer
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Quality Inn and Suites University Area
4.9
Mediocre
325 verified ratings
Wonderful
58
Very good
20
Good
21
Okay
34
Fair
28
Mediocre
29
Poor
135
Summary of reviews
Guests say
Guests overwhelmingly reported negative experiences at the hotel, citing severe cleanliness issues, poor service, and a lack of basic amenities. Many mentioned broken facilities, unhelpful staff, and a general feeling of neglect. However, a few guests appreciated the location and the pool facilities, particularly for families.AI-generated from customer reviews
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Score by provider
4.9 out of 10
236 reviews
4.2 out of 10
49 reviews
8.2 out of 10
13 reviews
4 out of 10
4 reviews
All reviews
Cons (-) had bedbugs n wouldn't refund our money. pool was no operable n they were doing construction.
Pros (+) - Convenience - There is absolutely nothing to share in favor of this location except if you are traveling by the week day, I would call it mediocre at best. Use at your own risk, I'm sure every stay has it unusual twists.
Cons (-) - The room smelled bad - bath towels were like sandpaper - Toilet looked like it was used at random by workers at the hotel and was very dirty when I got there. I left a note for housekeeping to take care of it. - carpet was dirty (soiled) and needed vacuuming - TV was fuzzy on local stations. When you first turn on the TV, it said "Welcome to Lees Inn" ?? - The bed was hard as a rock - I left the...
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Pros (+) Smelled old and musty. Very old carpeting, furniture, bathroom fixtures. Felt unsafe due to some characters hanging around. External door needed to more easily access handicap room had card key access that was unreliable at best. No elevator for second floor room. Very old towels and wash clothes that were extremely rough. Hotel provided toiletries were extremely scant. Did not even attempt the co...
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Location
3400 North Everbrook Lane, Muncie, IN 47304
What's nearby
- Bracken House1.4 mi
- John E. Worthen Arena1.4 mi
- Shafer Tower1.5 mi
- Christy Woods1.5 mi
- Frog Baby Fountain1.5 mi
- Bracken Library1.6 mi
- David Owsley Museum of Art Ball State University1.6 mi
- John R. Emens College-Community Auditorium1.6 mi
- Beneficence1.7 mi
- John Valentine House2 mi
- Minnetrista2.2 mi
- Tuhey Park2.4 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Quality Inn and Suites University Area
Low season | August |
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High season | August |
Average price (weekend night) | £88 |
When to book a room at Quality Inn and Suites University Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.7 |
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Distance to city centre | 2.8 mi |