Overview

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Extended Stay America Chicago - Naperville

1575 Bond Street, Naperville, IL 60563, United States
+1 630 983 0000

£50+

Overall guest ratings

6.8/10 Good
Based on 443 reviews

Review highlights

  • 8.5
  • 7.5
  • 3.0
  • 2.0

Nearby

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    About

    Extended Stay America - Chicago - Naperville - West puts you within a 15-minute drive of Chicago Premium Outlets. Free perks include continental breakfast, WiFi, and self parking. Rooms feature kitchens and flat-screen TVs.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 331 reviews
    • 8.5 "Location is great."
      8.8 "88% liked the proximity to shopping."
    • 7.5 "Internet works."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
      6.0 "Only 60% thought the service was professional."
    • 3.0 "Awful rooms."
      1.8 "82% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
      1.4 "86% said the bathroom was dirty."
      4.0 "60% were unsatisfied with the kitchenette."
      3.3 "67% thought the tv was sub-standard."
      0.8 "92% found problems with the furniture."
      3.6 "64% were disappointed with the minibar."
      1.1 "89% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
    • 2.0 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      2.6 "74% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 1.1 "Terrible amenities."
      0.9 "91% thought the building wasn't nice."
      2.1 "For 79%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
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    Overall rating

    5.3 OK
    Based on 145 reviews
    • 8.4 "Location is great."
    • 5.4 "Service is ok."
    • 4.9 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 4.1 "Vibe wasn't good."
    • 3.1 "Awful rooms."
      1.8 "82% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
    • 2.0 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
    • 0.9 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."
    View all review categories

    Overall rating

    5.7 OK
    Based on 9 reviews
    • 2.6 "Awful rooms."

    Overall rating

    6.0 OK
    Based on 129 reviews
    • 8.6 "Location is great."
    • 5.9 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.9 "Only 59% found the staff to be friendly enough."
    • 2.6 "Awful rooms."
      1.4 "86% complained about the bathroom."
      1.5 "85% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 1.7 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 1.0 "Terrible amenities."
      0.8 "92% thought the building wasn't nice."
      1.8 "For 82%, the lobby entrance was sub-standard."

    Overall rating

    7.2 Good
    Based on 46 reviews
    • 8.7 "Location is great."
    • 5.5 "Average comfort."
    • 3.0 "Awful rooms."
      1.6 "84% said rooms were dirty."
    • 2.1 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    ext stay
    smell in the room
    multiple cigarette burns
    toilet was very dirty
    free breakfast consists
    channel selection
    non smoking room
    area small kitchen
    filthy staff rude
    extended stay america
    poor channel selection
    return not very happy
    mall and short drive
    bad behavior
    suppose nonsmoking
    clean vacuum

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