Overview

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Extended Stay America Chicago - Naperville

1575 Bond Street, Naperville, IL 60563, United States
+1 630 983 0000

£52+

Overall guest ratings

6.8/10 Good
Based on 464 reviews

Review highlights

  • 9.2
  • 4.4
  • 4.4
  • 3.4

Nearby

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    About

    Extended Stay America - Chicago - Naperville - West puts you within a 15-minute drive of Chicago Premium Outlets. Free perks include continental breakfast, WiFi, and self parking. Rooms feature kitchens and flat-screen TVs.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 351 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 5.4 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.4 "Only 54% found the staff to be friendly enough."
      5.4 "Only 54% thought the service was professional."
    • 4.4 "Breakfast is below average."
    • 4.4 "Internet is poor."
    • 3.4 "Not very comfortable."
      2.1 "79% didn't like the uncomfortable beds."
      1.7 "Air conditioning was criticized by 83%."
    • 3.0 "Awful rooms."
      2.2 "78% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      0.6 "94% said the bathroom was dirty."
      1.5 "85% found problems with the furniture."
      2.7 "73% thought the tv was sub-standard."
      1.1 "89% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      3.3 "67% were disappointed with the minibar."
      1.7 "Air conditioning was criticized by 83%."
    • 2.2 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
      0.6 "94% said the bathroom was dirty."
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    Overall rating

    5.2 OK
    Based on 140 reviews
    • 9.1 "Terrific location."
    • 5.2 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 3.2 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
    • 2.9 "Awful rooms."
      2.2 "78% said rooms were dirty."
      2.1 "79% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
    • 2.5 "Horrible vibe."
    • 2.1 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
    • 1.7 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
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    Overall rating

    4.9 OK
    Based on 31 reviews
    • 5.7 "Service is ok."
    • 2.6 "Awful rooms."

    Overall rating

    6.2 Good
    Based on 105 reviews
    • 9.1 "Terrific location."
    • 5.7 "Service is ok."
      6.0 "60% said the reception staff was ok."
      5.8 "Only 58% found the staff to be friendly enough."
    • 2.8 "Awful rooms."
      1.8 "82% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.5 "95% said the bathroom was dirty."
    • 2.0 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 1.8 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."

    Overall rating

    6.4 Good
    Based on 73 reviews
    • 9.4 "Terrific location."
    • 5.6 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 4.0 "Not very comfortable."
    • 3.2 "Awful rooms."
      2.7 "73% said rooms were dirty."
    • 2.6 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    ext stay
    smell in the room
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    toilet was very dirty
    free breakfast consists
    channel selection
    non smoking room
    area small kitchen
    filthy staff rude
    extended stay america
    poor channel selection
    return not very happy
    mall and short drive
    bad behavior
    suppose nonsmoking
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