Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Extended Stay America Chicago - Naperville

1575 Bond Street, Naperville, IL 60563, United States
+1 630 983 0000

£51+

Overall guest ratings

6.8/10 Good
Based on 464 reviews

Review highlights

  • 9.0
  • 5.6
  • 4.3
  • 3.8

Nearby

    show all

    About

    Extended Stay America - Chicago - Naperville - West puts you within a 15-minute drive of Chicago Premium Outlets. Free perks include continental breakfast, WiFi, and self parking. Rooms feature kitchens and flat-screen TVs.

    Less show all
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Air-conditioned
    • Free parking
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Kitchen/Kitchenette
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.9 OK
    Based on 357 reviews
    • 9.0 "Terrific location."
    • 5.6 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      6.0 "Only 60% thought the service was professional."
    • 5.0 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      2.7 "73% didn't like the uncomfortable beds."
      1.7 "Air conditioning was criticized by 83%."
    • 3.8 "Internet is poor."
    • 3.5 "Rooms are not good."
      2.2 "78% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      0.6 "94% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      2.7 "73% thought the tv was sub-standard."
      2.2 "78% were disappointed with the minibar."
      2.9 "71% had problems with the shower."
      1.7 "Air conditioning was criticized by 83%."
      2.0 "For 80%, the rooms looked old."
    • 2.6 "Horrible vibe."
      0.7 "For 93%, the lobby entrance was sub-standard."
      3.3 "67% criticized the unstylish hotel."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.7 "For 93%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    5.3 OK
    Based on 160 reviews
    • 9.0 "Terrific location."
    • 5.5 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
    • 4.1 "Not very comfortable."
      2.5 "75% didn't like the uncomfortable beds."
    • 3.3 "Rooms are not good."
      2.2 "78% said rooms were dirty."
      2.5 "75% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
    • 1.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
    • 1.9 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."

    Overall rating

    5.7 OK
    Based on 28 reviews
    • 5.3 "Service is ok."
    • 3.0 "Awful rooms."
      1.9 "81% said rooms were dirty."
    • 1.7 "Generally quite dirty."
      1.9 "81% said rooms were dirty."

    Overall rating

    6.2 Good
    Based on 99 reviews
    • 9.0 "Terrific location."
    • 6.1 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 3.2 "Awful rooms."
      2.1 "79% complained about the bathroom."
      1.8 "82% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    • 1.7 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."

    Overall rating

    6.7 Good
    Based on 67 reviews
    • 9.2 "Terrific location."
    • 5.7 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 3.5 "Rooms are not good."
      2.6 "74% said rooms were dirty."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    smell in the room
    smell in the room
    filthy toilet
    mall and short drive
    free breakfast consists
    channel selection
    non-smoking room
    room was dirty
    great location
    ext stay
    malls and restaurants
    horrible smells
    multiple cigarette burns
    rude and disrespectful
    com site

    Photos
    Map

    Map