Overview

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Extended Stay America Chicago - Naperville

1575 Bond Street, Naperville, IL 60563, United States
+1 630 983 0000

£53+

Overall guest ratings

6.8/10 Good
Based on 464 reviews

Review highlights

  • 8.6
  • 5.9
  • 4.3
  • 3.8

Nearby

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    About

    Extended Stay America - Chicago - Naperville - West puts you within a 15-minute drive of Chicago Premium Outlets. Free perks include continental breakfast, WiFi, and self parking. Rooms feature kitchens and flat-screen TVs.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Air-conditioned
    • Free parking
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.8 OK
    Based on 361 reviews
    • 8.6 "Location is great."
      9.0 "90% liked the proximity to shopping."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
      5.6 "Only 56% thought the service was professional."
    • 4.3 "Not very comfortable."
      2.7 "73% didn't like the uncomfortable beds."
      1.7 "Air conditioning was criticized by 83%."
    • 3.8 "Internet is poor."
    • 3.4 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      0.4 "96% said the bathroom was dirty."
      2.6 "74% found problems with the furniture."
      3.2 "68% thought the tv was sub-standard."
      1.3 "87% were disappointed with the minibar."
      1.4 "86% had problems with the shower."
      1.7 "Air conditioning was criticized by 83%."
      2.0 "For 80%, the rooms looked old."
    • 2.1 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
      0.4 "96% said the bathroom was dirty."
    • 2.1 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.8 "For 92%, the lobby entrance was sub-standard."
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    Overall rating

    5.3 OK
    Based on 162 reviews
    • 8.6 "Location is great."
    • 5.3 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
    • 4.1 "Not very comfortable."
      2.5 "75% didn't like the uncomfortable beds."
    • 3.3 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      2.5 "75% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
    • 2.0 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.2 "88% thought it was rather dirty."
    • 1.8 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."

    Overall rating

    5.2 OK
    Based on 36 reviews
    • 5.1 "Service is ok."
    • 3.0 "Awful rooms."
      2.1 "79% said rooms were dirty."
    • 1.7 "Generally quite dirty."
      2.1 "79% said rooms were dirty."

    Overall rating

    6.2 Good
    Based on 101 reviews
    • 8.6 "Location is great."
    • 5.9 "Service is ok."
      5.2 "52% said the reception staff was ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 3.2 "Awful rooms."
      2.2 "78% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      0.3 "97% said the bathroom was dirty."
    • 1.9 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
    • 1.7 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      0.3 "97% said the bathroom was dirty."

    Overall rating

    6.2 Good
    Based on 61 reviews
    • 8.8 "Location is great."
    • 5.6 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 3.5 "Rooms are not good."
      2.8 "72% said rooms were dirty."
    • 2.4 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    data provided by TrustYou

    Recent reviews

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