Overview

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The Pontchartrain Hotel
Best Food

2031 St. Charles Avenue, New Orleans, LA 70112, United States
+1 504 524 0581

£116+

Overall guest ratings

9.0/10 Excellent
Based on 191 reviews

Review highlights

  • 10.0
  • 9.0
  • 6.7
  • 6.4

Good to know

  • Great reception
  • Friendly service
  • Comfortable beds
  • Great view

Nearby

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    About

    When you stay at The Pontchartrain Hotel, you'll be within a 10-minute drive of Mercedes-Benz Superdome and Jackson Square. Guests can visit the fitness center for a workout or grab a bite to eat at Silver Whistle, one of 4 restaurants, which serves American cuisine and is open for breakfast and lunch. All rooms offer minibars, room service, and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Room service
    • Express check out
    • Coffee shop
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 191 reviews
    • 10.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% said it was a stylish hotel."
    • 9.0 "World class service."
      8.6 "86% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.8 "Food is delicious."
    • 8.6 "Location is great."
    • 7.5 "Nice rooms."
      9.0 "90% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
      10.0 "100% thought the view was good."
      8.9 "89% liked the big bathroom."
      7.1 "71% enjoyed the shower."
    • 6.7 "Average comfort."
    • 6.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.4 "Breakfast is mediocre."
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    Overall rating

    9.0 Excellent
    Based on 143 reviews
    • 10.0 "Awesome vibe."
    • 9.1 "World class service."
      8.7 "87% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.5 "Location is great."
    • 7.5 "High value."
    • 7.0 "Nice rooms."
      6.4 "For only 64%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.4 "Average comfort."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 40 reviews
    • 9.2 "World class service."
    • 8.7 "Location is great."
    • 8.0 "Rooms are great."
    • 7.7 "High value."
    • 7.2 "High comfort."

    Overall rating

    9.4 Excellent
    Based on 7 reviews
    • 7.2 "Nice rooms."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Great reception"
    "Friendly service"
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

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