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Pros: Crew was amazing, someone had found my passport and turned it in to a crew member.

Cons: Nothing

Pros: Entertainment selection was great.

Cons: Layover at Dublin. The flight left 45 minute late and we missed our flight to Madrid. We had to rebook from Dublin to Madrid. And we will be arriving late to Madrid where all our activities will not be valid due to arriving late.

Pros: Flight was fast.

Cons: The boarding process could have been better organized. For example by seat number like other airlines do. Having everyone board at once was a bit disoriented.

Cons: Should have included meals on flights that are 8hrs.

Pros: I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight.

Cons: Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc.

Cons: Left 1h late

Pros: Very pleased with crew and seats.

Pros: Best Econ service for a long time.Beats the Comp hands down.

Pros: Nothing

Cons: I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight

Pros: The crew was nice

Cons: When we got to get our tks they had us on stand by even when we paid for our flight a month in advance

Pros: The crew were very friendly

Cons: The plane was was much too hot. It did not reach a comfortable temperature for my wife, who runs cold, for at least 4 hours.

Pros: Seating is terribly tight

Cons: A normal human sized seat.

Pros: Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy.

Cons: Meals were very small but tasty. Movie options were random but enough to keep you occupied.

Pros: The crew were all excellent

Cons: Dinner choice was poor. Starter was just a few salad leaves.

Pros: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Cons: My tv screen could not show the movies

Pros: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.

Cons: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.

Pros: Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general.

Cons: Boarding can get crowded so don't be in a rush

Cons: Poor communication about the reasons for our 4 hour delay. Also, we purchased Economy X, which should have given us priority boarding, but we were told we had to stand in the general admission queue.

Pros: I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable.

Cons: There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach.

Pros: Food, timeliness, comfort

Cons: Not sure

Pros: Choice of Entertainment was excellent

Cons: Bigger snacks - 2 small cookies or small pack of almonds was indigenous 2 hr flight

Pros: Nothing

Cons: I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out

Cons: Smooth on time flight

Pros: It was empty so we were told we could move around in the empty seats

Cons: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).

Pros: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.

Pros: Not crowded. Crew was good.

Cons: Not taking a bus to board the plane.

Cons: Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous

Pros: everything was good

Cons: Needed a bit more food :)

Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

Cons: My headphones didn’t work

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Pros: Comfortable seat. Great crew!

Pros: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.

Cons: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.

Cons: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.

Pros: The crew were all excellent

Cons: Dinner choice was poor. Starter was just a few salad leaves.

Pros: The crew and the boarding were good

Cons: No food. Just unhealthy snacks

Pros: Did a good job despite the weather during the flight

Cons: Broken in-seat entertainment system for one of our seats, customs pre-clearance in Dublin took forever, but not the airline's fault.

Pros: Crew was the best I have had in 2019 on Delta, the only good crew.

Cons: Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better

Pros: Love the A380 it’s smoothness quietness and spaciousness. The experienced mature crew were excellent.

Cons: Food quality and selection. I

Cons: Better choice of food such as prepacked salads etc not just sandwiches

Pros: I loved the spacious business class cabins

Cons: The plane was warm which became uncomfortable for the second half of the 9 hour flight. Also they had some issues with double booked seats and having to move people around which delayed takeoff. The staff did a good job of making the best of a bad situation thoug.

Pros: My bag was lost!

Cons: To have my bag delivered

Cons: Very bad food my options were pork and vegetarian. Chicken finished.

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Cons: Thanks Lufthansa for amazing service!

Cons: Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US.

Pros: Great crew. I love Lufthansa. I just wish there was more room for my legs.

Cons: More leg room!

Cons: Better time management.

Cons: Food really bad on both segments.

Pros: Seat was hard, not much foot space

Cons: My wife and Iasked for a snack, it was never delivered

Pros: Check in person was very helpful in rerouting our flight.

Cons: Our flight was delayed 3-1/2 hours. The gate crew booked us in another flight but did not issue a ticket, so after transferring to another terminal, we were sent back to the Delta terminal to be issued a ticket to a third airline since we already missed the second flight. Then, they lost our luggage

Pros: Nice comfort plus seat. Nice host staff

Cons: Timeliness

Pros: The chairs were comfortable the staff was very attentive and nice

Cons: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

Pros: The flight attendants were wonderful and the movies and space for the kids was great!

Pros: Made up tons of time en route.

Cons: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.

Cons: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.