Find cheap flights to New Orleans Louis Armstrong (MSY)

The customer service I a disaster. They ripped off my suitcase and I never got a refund despite all my emails nd infos I gave them after the claim done at the airport.

Food cost was a surprise. No biggie, just glad I brought a snack

Cabin crew was amazing..... didnt mind the delay things happen

Quick flight

No complementary drink or snack on flight and no entertainment system available...they said it was because of a short flight. You could buy drinks though of course.....

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Why do the crew have to slam the overhead and catering compartments to get them to shut?

Jet airways flight till mumbai

Poor legspace in Klm flight till Amsterdam

Catering is ok

Seats comfort really old school

Probably nothing to do with Brussels but the boarding out ot IAD was very unorganized.

Nothing

Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone .

Gate was only announced 25 min before boarding

Friendly staff, informative captain when we were slightly delayed. Efficient boarding. Complimentary drink. Comfortable seats despite small cabin.

Small aircraft so not much cabin space.

I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful.

I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste.

Staff!

Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry.

Food, crew, entertainment great

Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way...

I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight.

Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks

Lufthansa makes coach travel tolerable. Blankets, pillows, free access to on board entertainment and a large selection of real food, not just snacks, and beverages. All beverages available the entire flight. Plane was clean and everything in working order.

Nothing to complain about.

Good overall experience

I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around.

Nothing

Great crew service, comfortable, modern, captain kept us up to date and actually made up for the lost time on the delays to take off and got us nearly back on schedule.

Food wasn't the best tasting, and made me sick.

Food cost was a surprise. No biggie, just glad I brought a snack

The food was good.

I was randomly picked and searched before boarding the plane because I wasn't a white person. The flight was shaky as hell too.

In the last leg ie with breakfast they offered only orange juice coffee or tea but no drinking water.

The crew was good , helpful and freindly

The food was not so good but okay

Why do the crew have to slam the overhead and catering compartments to get them to shut?

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Catering is ok

Seats comfort really old school

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!

Food, crew, entertainment great

Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way...

I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful.

I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste.

Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional.

With seats being so tight causing an issue when getting in and out of seats.

A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly.

The narrow space between each rows for passengers to move from their seats.

Food cost was a surprise. No biggie, just glad I brought a snack

Quick flight

No complementary drink or snack on flight and no entertainment system available...they said it was because of a short flight. You could buy drinks though of course.....

The customer service I a disaster. They ripped off my suitcase and I never got a refund despite all my emails nd infos I gave them after the claim done at the airport.

London to New Orleans direct is an excellent route.

Food was poor.

Lufthansa makes coach travel tolerable. Blankets, pillows, free access to on board entertainment and a large selection of real food, not just snacks, and beverages. All beverages available the entire flight. Plane was clean and everything in working order.

Nothing to complain about.

Good overall experience

I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around.

Nothing

Great crew service, comfortable, modern, captain kept us up to date and actually made up for the lost time on the delays to take off and got us nearly back on schedule.

Food wasn't the best tasting, and made me sick.

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

Jet airways flight till mumbai

Poor legspace in Klm flight till Amsterdam

That we didn't crash

Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).

Too many follow ups No response and same updates when u check for one

The food was good.

I was randomly picked and searched before boarding the plane because I wasn't a white person. The flight was shaky as hell too.

The flight to NO was good. Service was good as well.

The seating was much more cramped than the flight to Ireland. Very tight quarters for a 10 hour flight. Other than that, it was good. We arrived safely and that's the best feeling ever!

The flight attendants on this flight where the best I've ever had!

Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional.

With seats being so tight causing an issue when getting in and out of seats.

I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful.

I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste.

Everything!

Delayed 40mins

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Why do the crew have to slam the overhead and catering compartments to get them to shut?

Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!