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New Orleans Car Hire

Pick-up
12:00
Drop-off
12:00
Compare vs. KAYAK all | none

New Orleans car hire reviews and directory

Hertz
hertz
Car hire reviews:
OK (4.4, 9 reviews)
Car hire locations in New Orleans:
4 locations
Hertz
Locations in New Orleans
13150 I-10 Service Rd
600 Rental Blvd
601 Loyola Ave
901 Convention Ctr Blvd
  • 3.3
  • 6.2
  • 4.7
  • 3.3
  • 4.2
Recent reviews
2.0 Poor
17 Oct 2015
Pros: Drop-off was easy
5.6 OK
11 Apr 2016
Cons: pick up in NO was totally confused. Did not have a car ready... when provided, had no gas.
6.4 Good
23 Jul 2016
Pros: I liked the gas mileage.
Cons: The smell of cigarette smoke.
6.0 OK
26 Jul 2016
sent me to a closed location
Pros: The staff in New Orleans were very friendly, and I liked my car. The staff was helpful about telling me how to get credit back for insurance I didn't consent to pay for.
Cons: First, I was charge $143 for insurance that I didn't consent to. Then when I extended my rental till 2pm on a Saturday they failed to tell me the drop off location would be closed. It was a total nightmare.
3.2 Mediocre
13 Nov 2015
Bad service, they charge us more than they should
Pros: The car was ok
Cons: It took me one hour to get the car and then they charge me 17$ for a gps that I didn't request
2.0 Poor
15 Feb 2016
Couldn't find my reservation nothing
Cons: Hertz couldn't find my reservation at the check-in had to pay way more then the reservation said that I was going to.
4.0 Mediocre
24 Mar 2016
Car was a no-show
Cons: Despite making the reservation more than 24 hours in advance, and confirming on the way to pick up the car at the Hertz location at the Hyatt Regency, there was no car. The remote "expert" on the kiosk could do nothing about it.
5.2 OK
28 Mar 2016
Pros: I liked the Bluetooth connection for the phone.
Cons: I did not like the basic functions of a car missing. No cruise control, arm rest, etc. Also, I was being charging more when I was only thirty minutes late to pick up rental. The pick up was very confusing, and the drop off was not organized. I will never rent from Hertz again.
4.8 OK
10 Apr 2016
No cars at location
Cons: The location I booked my car at apparently rarely, if ever - has cars and I had to go to a different location to get my vehicle. The second location didn't open until an hour later so I had to wait and was then incredibly delayed for my trip.
Dollar
dollar
Car hire reviews:
OK (5.9, 8 reviews)
Car hire locations in New Orleans:
1 location
Dollar
Locations in New Orleans
600 Rental Blvd
  • 5.5
  • 6.5
  • 6.8
  • 5.5
  • 5.3
Recent reviews
3.6 Mediocre
14 Oct 2015
Filthy car
Pros: Not much
Cons: The car had an odor of mildew, the seats were stained and dirty, the dashboard was dusty. Overall, a disgusting experience
4.0 Mediocre
19 Oct 2015
Disappointed by being charged more than advertised
Pros: The car was basic and reasonably clean (albeit a bit beat up for a practically new car)
Cons: When I arrived at Dollar, they quoted me a price twice what was reflected on Kayak. Even after declining all of their optional coverage and services, the rate was still 20% more than what I booked it at. The Dollar staff blamed Kayak, but they were not particularly friendly or helpful, making me think the issue is on them. I've never had a similar issue with another company.
10.0 Excellent
2 Dec 2015
Great value, fast and friendly service at airport,
Pros: Friendly service Fast pick-up and drop off good airport location great car - clean and great mpg
Cons: toll road fees are difficult to understand so we had to avoid the one toll bridge in New Orleans.
4.8 OK
3 Dec 2015
Shady Desk Staff
Pros: No problems with the car itself.
Cons: When we declined additional insurance, they snuck it in anyways. If we hadn't caught it before we pulled out of the lot, they wouldn't have reversed it. The woman who fixed it for us even said how shady they are and that they try that frequently.
8.0 Good
18 Jan 2016
So so rental.
Pros: The rental car agent when I picked up my car was less than helpful, never smiled, spoke monotonously, and was more interested in his cell phone than helping me. The car was a nice car, easy ride, and perfect for New Orleans so you didn't feel out powered by the larger cars on the road. The engine light did come on during my rental. When I dropped the car off, the employees were far more helpful and knowledgeable and friendly. There was an attempted burglary on the rental car so they knew what paperwork I'd need to fill out and what the process would be like. I'll probably go with a different company next time, just to know you'll get some friendliness on all ends.
5.2 OK
15 Feb 2016
Trick you into purchasing insurance
Cons: We reserved through them online because they we the cheapest. We got there and they tricked us into purchasing an insurance package even though we did not need it, but they made it seem mandatory.
7.6 Good
18 Feb 2016
the car was not worth the money
Pros: The car was clean and the personnel I met were courteous.
Cons: for the money, the car was not worth it. It had manual windows and manual mirrors. You could not adjust the steering wheel or the seat properly. For what I paid for the car it should have had more than base equipment.
4.0 Mediocre
11 Jul 2016
Watch what your bill?
Pros: Car choice was great
Cons: I was in town for funeral, felt agent took advantage of us. My daughter dropped off car and when I got bill I was charged for things I did not sign up for like road side assistance, I was over charged 100.00. I will to use dollar rental ever again.
Budget
budget
Car hire reviews:
OK (6.0, 6 reviews)
Car hire locations in New Orleans:
3 locations
Budget
Locations in New Orleans
12200 I-10 Service Road
+1 504 242 2006
1317 Canal Street
+1 504 565 5600
2 Poydras Street
+1 504 558 1860
  • 6.0
  • 6.7
  • 6.3
  • 5.3
  • 5.7
Recent reviews
4.4 OK
29 Apr 2016
Cons: Poor customer sevice
9.6 Excellent
19 Dec 2015
Easy peasy
Pros: No wait, friendly service, quick transaction. Perfect.
2.0 Poor
27 May 2016
Cons: Let's see. I couldn't rent a car because I had a debit car. Something that apparently only happens in Louisiana. It should have been specified earlier so I could plan my trip. Ended up having to buy a very expensive train ticket instead in emergency to be able to get to Memphis on time to catch my flight.
2.0 Poor
13 Jul 2016
Search results unclear - car reserve. not at airpo
Cons: What ever you do, you need to always make it visually easier to determine if the car is not at an airport. I am guessing a huge percentage of cars rented through your site are at airports. There should be a better differentiation in search results as well as a quick warning upon check out. Nothing more frustrating than getting to the counter having them tell you it will cost 3x because reservation is somewhere else. I went with a different company.
9.6 Excellent
12 Apr 2016
Nicest staff
Pros: On a busy Monday after French quarter fest, Israel was very professional and proper.
Cons: Car wasn't ready because it had to come from another place, but Israel kept in tough with status and everything went good.
8.4 Excellent
23 Jan 2016
Good
Pros: The car was very nice.(Sweet)
Cons: I did not like the fact of upon returning the car at the last minute we received call stating to return the car to another location across town. Checking the car in we were told it was not on full it was a little off so I had to leave and put more gas in the car. Costing me more money and time. Should not had been any cost to me being the first location was closed.
Enterprise
enterprise
Car hire reviews:
Good (7.0, 5 reviews)
Car hire locations in New Orleans:
5 locations
Enterprise
Locations in New Orleans
1019 Baronne Street
+1 504 593 9068
10200 East I-10 Service Rd.
+1 504 241 3900
1939 Canal Street
+1 504 522 7900
4001 S Carrollton Ave
+1 504 483 1779
4122 Chef Menteur Hwy
+1 504 942 8766
  • 6.8
  • 6.8
  • 6.8
  • 7.6
  • 6.8
Recent reviews
5.2 OK
23 Feb 2016
Every person was so nice, the car was not
Pros: I liked interacting with the people who worked at the Enterprise location.
Cons: The bumper falling off, the alignment on the car pulled to the right horribly, the check engine light came on causing the car to almost stall on the highway, and the tire pressure light came on and required me to add air to ALL four tires. The car rode and drove horribly. Every time I showed up somewhere, I had to explain that it was not me that caused the damage to the bumper. It became annoying and embarrassing.
10.0 Excellent
7 Apr 2016
Quick and easy renal and return.
Pros: Pleasant and capable staff, good value.
2.0 Poor
24 Apr 2016
Disappointment is the kayak way.
Cons: We specified airport as location to pick the car up at, and they scheduled us elsewhere, and since I specified location I did not see it has scheduled pickup elsewhere in the city. Sucked! Way to start a vacation off!
9.6 Excellent
4 Nov 2015
Pros: Friendly, good price, lift back downtown after rental.
8.0 Good
10 Nov 2015
Mostly excellent
Pros: I received an upgraded vehicle - very nice easy to drive - The two men who assisted me in New Orleans were wonderful I wish I remembered their names.
Cons: Pick up in New Orleans was lengthy - more than 45 minutes. Woman at side desk was curt and gave incorrect information, was rude to other customers.
Avis
avis
Car hire reviews:
OK (6.0, 1 reviews)
Car hire locations in New Orleans:
3 locations
Avis
Locations in New Orleans
12200 I-20 Service Road
+1 504 242 2017
1317 Canal Street
+1 504 523 4317
2 Poydras Street
+1 504 581 6901
  • 6.0
  • 6.0
  • 6.0
  • 6.0
  • 6.0
Recent reviews
6.0 OK
22 Dec 2015
Pros: just dropped car off
Sunnycars
sunnycars
Car hire locations in New Orleans:
1 location
Sunnycars
Locations in New Orleans
600 Rental Blvd
Thrifty
thrifty
Car hire locations in New Orleans:
1 location
Thrifty
Locations in New Orleans
600 Rental Blvd
29 travellers who hired a car in New Orleans gave the car agency they used an average rating of 5.6

Car hire locations in New Orleans

New Orleans
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