Overview

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Lotte New York Palace

455 Madison Avenue, New York, NY 10022, United States
+1 212 888 7000

£266+

Video: Lotte New York Palace

Built in 1981 by railroad baron Henry Villard and luxuriously renovated in 2013, the grand entrance of this hotel is right across Madison Avenue from majestic St. Patrick's Cathedral..

Overall guest ratings

9.0/10 Excellent
Based on 3,439 reviews

Review highlights

  • 9.6
  • 9.0
  • 6.2
  • 5.8

Good to know

  • Spacious rooms
  • Wonderful sightseeing
  • Great view

Nearby

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    About

    Built in 1981 by railroad baron Henry Villard and luxuriously renovated in 2013, the grand entrance of this hotel is right across Madison Avenue from majestic St. Patrick's Cathedral.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Child pool
    • Restaurant
    • Coffee shop
    • Airport shuttle
    • Terrace/Patio
    • Express check out
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Steam room
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    Based on 3,439 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "Easily accessible by car, said 91%."
    • 9.0 "Excellent wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.7 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      7.3 "73% thought it was pleasantly quiet."
    • 8.5 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      8.2 "82% enjoyed the lobby entrance."
      9.4 "94% found the grounds to be nice."
      8.3 "83% thought the architecture was beautiful."
      9.3 "93% loved the terrace."
      8.3 "Business facilities were excellent, according to 83%."
    • 8.1 "Generally very clean."
      9.4 "94% thought it was clean."
    • 6.2 "Food is average."
      5.8 "58% thought the snacks were adequate."
    • 5.8 "Bar is ok."
      5.5 "Alcoholic drinks were not bad, according to 55%."
    • 5.5 "Breakfast is mediocre."
    • 4.2 "Value below average."
      3.4 "66% thought it was overpriced."
      0.7 "93% said the breakfast was too expensive."
      1.9 "The price was too high for 81%."
      0.0 "100% said beverages were too expensive."
    • 3.8 "Internet is poor."
      3.4 "66% thought it was overpriced."
      4.1 "59% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 1,203 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "Excellent wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.8 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
      7.2 "72% thought it was pleasantly quiet."
    • 8.5 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      8.3 "83% enjoyed the lobby entrance."
      9.5 "95% found the grounds to be nice."
    • 8.0 "Great service."
      7.8 "78% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
    • 5.9 "Bar is ok."
    • 5.9 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 3.9 "Value below average."
      3.1 "69% thought it was overpriced."
    • 3.5 "Internet is poor."
      3.1 "69% thought it was overpriced."
      4.1 "59% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 1,857 reviews
    • 9.6 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Excellent wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.5 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.4 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
      9.4 "94% found the grounds to be nice."
      8.6 "86% thought the architecture was beautiful."
    • 8.2 "Rooms are great."
      9.9 "99% thought the view was good."
      9.4 "94% thought rooms were spacious."
      7.5 "75% said rooms were clean."
    • 6.3 "Food is average."
    • 5.6 "Bar is ok."
    • 4.9 "Breakfast is below average."
      0.7 "93% said the breakfast was too expensive."
    • 4.0 "Value below average."
      3.3 "67% thought it was overpriced."
      0.7 "93% said the breakfast was too expensive."
    • 3.8 "Internet is poor."
      3.3 "67% thought it was overpriced."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    Based on 103 reviews
    • 9.7 "Terrific location."
    • 8.8 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.5 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.1 "Rooms are great."
      9.5 "95% thought the view was good."
      9.4 "94% thought rooms were spacious."
    • 6.2 "Food is average."
    • 4.1 "Value below average."
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    Overall rating

    8.5 Excellent
    Based on 275 reviews
    • 9.6 "Terrific location."
    • 8.6 "Comfort level is high."
      8.3 "83% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      7.8 "78% enjoyed the lobby entrance."
    • 7.8 "Good vibe."
      9.3 "93% thought the hotel was luxurious."
      7.8 "78% enjoyed the lobby entrance."
    • 7.7 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
      9.7 "97% thought the view was good."
    • 6.0 "Food is average."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Bar is ok."
    • 4.4 "Value below average."
      3.5 "65% thought it was overpriced."
    • 3.8 "Internet is poor."
      3.5 "65% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

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