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Lotte New York Palace

455 Madison Avenue, New York, NY 10022, United States
+1 212 888 7000

£208+

Wed 7/12 Check in
Thu 8/12 Check out

Video: Lotte New York Palace

With a nod to its illustrious past, The New York Palace has taken an ambitious leap into the future. The Palace – a legendary New York City luxury hotel – underwent a thorough transformation from a historic Madison Avenue gem to Midtown’s premier modern hotel.

Overall guest ratings

8.9/10 Excellent
Based on 4,001 reviews

Review highlights

  • 9.5
  • 8.7
  • 5.9
  • 4.9

Good to know

  • Spacious rooms
  • Wonderful sightseeing
  • Great view

Nearby

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    About

    With a nod to its illustrious past, The New York Palace has taken an ambitious leap into the future. The Palace – a legendary New York City luxury hotel – underwent a thorough transformation from a historic Madison Avenue gem to Midtown’s premier modern hotel.

    This Midtown Manhattan hotel features 909 spacious rooms and suites – including 176 newly renovated exclusive Towers accommodations – which provide the perfect setting for relaxation and inspired stays in New York City. Unique dining venues, such as Pomme Palais, offer everything from imaginative breakfast dishes to signature pastries and sandwiches. The Palace’s collection of versatile meeting and event spaces is ideal for weddings, corporate events and social occasions. The hotel’s famed Villard Mansion built in 1882 is recognized as a New York City Landmark and gracefully blends with a contemporary 55-story tower. The Madison Avenue Courtyard provides a dramatic entryway to the hotel’s grand lobby.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Babysitting or child care
    • Wi-Fi
    • Coffee shop
    • Pets not allowed
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 4,001 reviews
    • 9.5 "Terrific location."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.5 "Comfort level is high."
    • 8.3 "Generally very clean."
    • 8.1 "Vibe was good."
    • 5.9 "Bar is ok."
    • 4.9 "Disappointing food."
    • 4.3 "Value below average."
    • 4.0 "Breakfast is below average."
    • 3.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 1,400 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
    • 8.8 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
    • 8.7 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 8.2 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
      8.3 "83% found the grounds to be nice."
    • 8.1 "Rooms are great."
      9.8 "98% thought the view was good."
      9.3 "93% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
      8.2 "82% said rooms were clean."
    • 5.9 "Bar is ok."
    • 4.4 "Disappointing food."
    • 3.9 "Value below average."
      3.0 "70% thought it was overpriced."
    • 3.7 "Breakfast is below average."
    • 2.7 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 2,160 reviews
    • 9.4 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.1 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
    • 7.8 "Nice rooms."
      9.9 "99% thought the view was good."
      9.4 "94% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
      7.1 "71% enjoyed the furniture."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.0 "90% said the concierge service was amazing."
    • 5.6 "Bar is ok."
    • 5.0 "Food is average."
    • 4.1 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.8 "Value below average."
      3.2 "68% thought it was overpriced."
      3.0 "70% said the breakfast was too expensive."
    • 3.0 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
      2.6 "74% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 120 reviews
    • 9.6 "Terrific location."
    • 8.7 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.4 "Vibe was good."
    • 8.3 "Rooms are great."
      9.4 "94% thought rooms were spacious."
      9.8 "98% thought the view was good."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 5.1 "Food is average."
    • 4.3 "Value below average."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 320 reviews
    • 9.6 "Terrific location."
    • 8.7 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 8.5 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 7.5 "Nice rooms."
      9.3 "93% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
      9.8 "98% thought the view was good."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 4.7 "Disappointing food."
    • 4.2 "Value below average."
      3.4 "66% thought it was overpriced."
    • 3.8 "Breakfast is below average."
    • 3.4 "Internet is poor."
      3.4 "66% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

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