Recent reviews
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2.0
Pros: I was unable to cancel my reservation
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7.2
Pros: The pickup was great! Shelly was very kind and helpful, and great to talk to. I didn't feel rushed, and it felt like she was listening to me.
Cons: The dropoff was awful. It was after hours at 1 Congress Street at the Alamo downtown Boston. There were no signs mentioning what to do after hours, and nothing on the website. Please have the call center change their internal instructions to NINTH FLOOR, not 7th for afterhours dropoff.
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10.0
Pros: The woman who helped us at the rental car pick-up counter was exceptionally friendly. As was the man at the return who checked in our car.
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10.0
Pros: Staff friendly, efficient helpful !
Cons: Love the ford fushion hybrid car choice
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10.0
Pros: Friendly staff in NYC
Cons: Boston after hours drop off location was not well marked outside the parking structure or inside.
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8.8
Pros: Friendly staff, especially at drop-off. Phone service staff helpful and able to assist when needed.
Cons: Staff at pick-up insisted that there was no way to avoid tolls to leave the city and suggested $20 toll tag would reduce costs - Google maps easily found way to avoid tolls, and phone-staff were happy to reimburse for cost of unnecessary tag. Counter staff pushy (as expected) to take up insurance.
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8.8
Pros: Nice professional staff, including follow up from the manager.
Cons: Rates are consistent with other companies, but considering service and ease of pick up are worthwhile.
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8.0
Pros: Drop off was quick and easy
Cons: Pick up at LGA was convoluted
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5.2
Cons: The car was VERY dirty
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8.8
Pros: Drop of was easy
Cons: They had the wrong car at first. I had to wait 30mins until the correct car was made available.
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7.2
Pros: The was very good
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8.4
Cons: The interior of the vehicle could have been cleaner.
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10.0
Pros: The woman who helped us at the rental car pick-up counter was exceptionally friendly. As was the man at the return who checked in our car.
review from
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10.0
Pros: Staff friendly, efficient helpful !
Cons: Love the ford fushion hybrid car choice
review from
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10.0
Pros: Friendly staff in NYC
Cons: Boston after hours drop off location was not well marked outside the parking structure or inside.
review from
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8.8
Pros: Friendly staff, especially at drop-off. Phone service staff helpful and able to assist when needed.
Cons: Staff at pick-up insisted that there was no way to avoid tolls to leave the city and suggested $20 toll tag would reduce costs - Google maps easily found way to avoid tolls, and phone-staff were happy to reimburse for cost of unnecessary tag. Counter staff pushy (as expected) to take up insurance.
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8.8
Pros: Nice professional staff, including follow up from the manager.
Cons: Rates are consistent with other companies, but considering service and ease of pick up are worthwhile.
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8.8
Pros: Drop of was easy
Cons: They had the wrong car at first. I had to wait 30mins until the correct car was made available.
review from
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7.2
Pros: The pickup was great! Shelly was very kind and helpful, and great to talk to. I didn't feel rushed, and it felt like she was listening to me.
Cons: The dropoff was awful. It was after hours at 1 Congress Street at the Alamo downtown Boston. There were no signs mentioning what to do after hours, and nothing on the website. Please have the call center change their internal instructions to NINTH FLOOR, not 7th for afterhours dropoff.
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8.0
Pros: Drop off was quick and easy
Cons: Pick up at LGA was convoluted
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7.2
Pros: The was very good
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8.4
Cons: The interior of the vehicle could have been cleaner.
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