Overview

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The Jewel Hotel

11 West 51st Street, New York, NY 10017, United States
+1 212 863 0550

£123+

Overall guest ratings

8.5/10 Excellent
Based on 2,730 reviews

Review highlights

  • 9.7
  • 9.4
  • 9.1
  • 5.9

Good to know

  • Clean rooms
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Situated in New York's Broadway - Times Square neighborhood, this hotel is close to Museum of Television and Radio, Rockefeller Center, and Broadway. Area attractions also include Grand Central Terminal and Times Square.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,730 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      10.0 "100% were impressed by the laundry service."
      10.0 "100% said the booking process went smoothly."
    • 8.8 "Good value."
      9.9 "99% thought it was a great value."
      8.8 "88% were happy with the price."
    • 6.8 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.9 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.3 "53% thought the bathroom was big enough."
    • 5.5 "Bar is ok."
    • 4.1 "Not very comfortable."
      3.3 "67% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.4 "Air conditioning was criticized by 76%."
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    Overall rating

    8.6 Excellent
    Based on 1,501 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.2 "Internet works perfectly."
      8.8 "88% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 8.9 "Good value."
      9.9 "99% thought it was a great value."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
    • 5.6 "Food is average."
    • 5.3 "Bar is ok."
    • 5.1 "Rooms are ok."
    • 3.2 "Quite uncomfortable."
      2.9 "71% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
      4.7 "53% criticized the small bathroom."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 464 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 9.5 "Internet works perfectly."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.4 "Good value."
    • 6.5 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.4 "For only 54%, the bathroom was ok."
      5.7 "57% thought the bathroom was big enough."
    • 4.2 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 327 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 9.4 "Internet works perfectly."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.9 "Good value."
    • 8.4 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 6.0 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 4.6 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 436 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
      9.7 "97% thought it was a great value."
    • 8.5 "Good value."
      9.7 "97% thought it was a great value."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.2 "Generally very clean."
      8.0 "80% said rooms were clean."
      9.8 "98% thought it was clean."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.4 "For only 54%, the bathroom was ok."
    • 4.2 "Not very comfortable."
      3.3 "67% said rooms were small."
      4.4 "56% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    great location
    block away
    extra coffee
    jewel
    hotel location
    rockefeller center
    location was great
    central and a walk
    room is small
    size room
    unavailable staff
    new york
    center close
    hot water in shower
    bathroom specifically
    entrance and signage
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