Recent reviews
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- Negative
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7.7
Some of the staff were very courteous and attentive, responding to questions and assistance I needed, and very friendly. The room was very clean and comfortable, quite a bit better than some other places I've stayed in the area, as well as a nice size. There is fantastic access to restaurants in the area and the Premier Inn itself is very easy to find. I quite liked having a selection of places to eat within walking distance. Had an issue with neighbors playing loud music and after I called the front desk to have them turn it down, they retaliated by pounding on my door and running off in the middle of the night. Not the fault of the staff, but still annoying and a bit alarming. I requested a fridge and microwave in my room when I booked online, but did not get either. I wasn't notified at all that I wouldn't get one ahead of checking in and when I did find out upon check in, the man at the front desk told me that fridges and microwaves are only available in certain rooms. There are no further explanation or offer to be moved to a room with a fridge and microwave. I'm not sure why some rooms would have it and some not, since there was plenty of space in my room to accommodate a mini fridge and small microwave.
review from KAYAK -
2.2
Liked nothing. Staff was very rude. Only one outlet worked. Bathtub had a hole in it covered by a thin piece of plastic....thought I would fall through it. Room pictures provided on website look a lot better than the actual accommodations. I do not recommend.
review from KAYAK -
2.5
Nothing. All around horrible don't make the mistake I did
review from KAYAK -
5.7
The price is right All the rooms even the non smoke rooms smelled like smoke. A few people asked to switch rooms but all rooms were booked so we were stuck with the rooms.
review from KAYAK -
7.1
Good location for what i needed. 45 min north of LAX which could be 1.5 hours in peak traffic. Staff was friendly and helpful. Older facility right on interstate 101. A bit loud and run down but served its purpose for an inexpensive place to stay.
review from KAYAK -
2.0
NOTHING. Completely awful. Roach in hotel room (others said the same-I guess we got lucky and only saw 1), lights went out through the outside of the whole hotel-a lawsuit waiting to happen once someone falls down the stairs, mildew on walls in bathroom, stained towels, powder on floor-(treated for bed bugs?). Save your money and go elsewhere.
review from KAYAK -
2.8
The whole place was filthy and reaked. I would not stay again
review from KAYAK -
2.0
The pool and spa The room was bare. No clock, no hair blow dryer, no bar soap. I am very surprised it was given a 3 star rating. We will never stay there again.
review from KAYAK -
3.4
Price... The smell of our room was atrocious. Like urine in a nursing home. This hotel is for extended stay on a poor budget. The clientele reflects the hotel. The price was cheap and reflected in the product. Only stay here is it is your only monetary option!
review from KAYAK -
2.8
It was right off the freeway. I had to kill 2 roaches, found cigarette burns in the sheets of my nonsmoking room which smelled like stale smoke, the mini fridge did not work, there were stains on the walls & ceilings and the carpet was sticky. We checked in late, slept in our clothes, and immediately left when we got up the next morning. It was pretty gross.
review from KAYAK -
3.1
Didn't like that there were no deadbolts on the doors, I defiantly didn't feel safe and secure.
review from KAYAK -
3.7
When we first came in, they gave us a one bed when I reserved a two queen bed. The front desk clerk was rude. The internet is $5 per day for each device. They had us switch room, the second room smelled old and musty. My friends and I stayed there for 4 days, 3 nights and we had been itching the whole time. When we got home from our trip, I went to see the doctor because my rashes got worse, the doctor said it got infected and caused Cellulitis. My friends Still has the bites and it's all over our bodies.
review from KAYAK -
4.2
Wifi costs extra. No real effort put into motel... depressing.
review from KAYAK -
2.0
Nothing drug addict everywhere stay clear Dirty room drug atticts noisy rooms hated it
review from KAYAK -
8.2
Located within striking distance of LAX. Close to coast highway. Plenty of hot water. Inexpensive, but not dreadful. I'd stay there again, but my wife would find it unacceptable. The physical attributes are consistent with the price, so don't expect luxurious surroundings. They are fair and clean, although the air was distinctly musty. The air got better when I turned on the AC. I think they wanted to charge $5.95 for internet access--certainly not a lot of money, and it was expected. However, in 2015 internet access should be as expensive as the toilet paper and electricity. That said, I did not suffer by having an evening off the web..
review from KAYAK -
6.5
Had all the basics Pay for wi-fi
review from KAYAK
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7.7
Some of the staff were very courteous and attentive, responding to questions and assistance I needed, and very friendly. The room was very clean and comfortable, quite a bit better than some other places I've stayed in the area, as well as a nice size. There is fantastic access to restaurants in the area and the Premier Inn itself is very easy to find. I quite liked having a selection of places to eat within walking distance. Had an issue with neighbors playing loud music and after I called the front desk to have them turn it down, they retaliated by pounding on my door and running off in the middle of the night. Not the fault of the staff, but still annoying and a bit alarming. I requested a fridge and microwave in my room when I booked online, but did not get either. I wasn't notified at all that I wouldn't get one ahead of checking in and when I did find out upon check in, the man at the front desk told me that fridges and microwaves are only available in certain rooms. There are no further explanation or offer to be moved to a room with a fridge and microwave. I'm not sure why some rooms would have it and some not, since there was plenty of space in my room to accommodate a mini fridge and small microwave.
review from KAYAK -
7.1
Good location for what i needed. 45 min north of LAX which could be 1.5 hours in peak traffic. Staff was friendly and helpful. Older facility right on interstate 101. A bit loud and run down but served its purpose for an inexpensive place to stay.
review from KAYAK
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2.2
Liked nothing. Staff was very rude. Only one outlet worked. Bathtub had a hole in it covered by a thin piece of plastic....thought I would fall through it. Room pictures provided on website look a lot better than the actual accommodations. I do not recommend.
review from KAYAK -
2.5
Nothing. All around horrible don't make the mistake I did
review from KAYAK -
5.7
The price is right All the rooms even the non smoke rooms smelled like smoke. A few people asked to switch rooms but all rooms were booked so we were stuck with the rooms.
review from KAYAK -
2.0
NOTHING. Completely awful. Roach in hotel room (others said the same-I guess we got lucky and only saw 1), lights went out through the outside of the whole hotel-a lawsuit waiting to happen once someone falls down the stairs, mildew on walls in bathroom, stained towels, powder on floor-(treated for bed bugs?). Save your money and go elsewhere.
review from KAYAK -
2.8
The whole place was filthy and reaked. I would not stay again
review from KAYAK -
2.0
The pool and spa The room was bare. No clock, no hair blow dryer, no bar soap. I am very surprised it was given a 3 star rating. We will never stay there again.
review from KAYAK -
3.4
Price... The smell of our room was atrocious. Like urine in a nursing home. This hotel is for extended stay on a poor budget. The clientele reflects the hotel. The price was cheap and reflected in the product. Only stay here is it is your only monetary option!
review from KAYAK -
2.8
It was right off the freeway. I had to kill 2 roaches, found cigarette burns in the sheets of my nonsmoking room which smelled like stale smoke, the mini fridge did not work, there were stains on the walls & ceilings and the carpet was sticky. We checked in late, slept in our clothes, and immediately left when we got up the next morning. It was pretty gross.
review from KAYAK -
3.1
Didn't like that there were no deadbolts on the doors, I defiantly didn't feel safe and secure.
review from KAYAK -
3.7
When we first came in, they gave us a one bed when I reserved a two queen bed. The front desk clerk was rude. The internet is $5 per day for each device. They had us switch room, the second room smelled old and musty. My friends and I stayed there for 4 days, 3 nights and we had been itching the whole time. When we got home from our trip, I went to see the doctor because my rashes got worse, the doctor said it got infected and caused Cellulitis. My friends Still has the bites and it's all over our bodies.
review from KAYAK -
4.2
Wifi costs extra. No real effort put into motel... depressing.
review from KAYAK -
2.0
Nothing drug addict everywhere stay clear Dirty room drug atticts noisy rooms hated it
review from KAYAK -
6.5
Had all the basics Pay for wi-fi
review from KAYAK
