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Pros: Got us there safely

Cons: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.

Pros: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Cons: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Cons: The app and trying to find boarding details prior.

Pros: Good seats

Cons: Boarding process and Entertainment options. Availability of Snacks would also been good

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Almost everything, especially the crew.

Cons: Don’t feel like anything should be better to be honest

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: Nice crew

Cons: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.

Pros: Crew was amazing and we got fed so often. The movie choices were good.

Cons: I wish I could have ordered a drink (pay or otherwise) from the tv in front of me

Pros: Plenty of snacks and great service, with comfy seats

Cons: My luggage did not make it to destination :(

Pros: Food, crew and overall experience was good

Cons: Got assigned seats all the way in the back. They were comfortable but would have preferred better seats.

Pros: it was clean and attentive cabin crew

Cons: the significantly long delays with lack of information. the food options are atrocious and they should ask ahead of time for meal preferences.

Pros: The last time I purchased a flight with them it was canceled. No previous notice . No solution . They wouldn't even answer the phone .

Pros: The crew was very friendly and helpful. The boarding process was fast and efficient. The crew was very fast in their response time especially when food was ordered. The entertainment was probably my favorite part of the ride because it helped pass the time.

Pros: Entertainment was good, nice planes.

Cons: Not knowing about no food provided but had to buy and book meals 72 hours in advance, which I couldn't do, as it was last minute. No blankets or pillows were provided - had to buy a blanket. No headsets were available, which also had to be purchased, but received text notification to bring my own.

Pros: nothing

Cons: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Pros: The crew was nice

Cons: We were boarding later than expected Which caused some stress with connection flight

Pros: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.

Cons: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.

Pros: The movies in the flight

Cons: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Pros: The seat was comfortable. Left late but arrived on time.

Cons: Booked through a service so didn't know no food or water free on a trans-Atlantic flight. Flight "boarded" 1.5 hrs before the take-off time. We were connecting, so rushed to the gate without food or water. Then just sat in a locked area. Only sandwich available on flight--7 Euros. Water was 3E.

Pros: Almost nothing but the price.

Cons: Tighter seats couldn't have been possible. It took an hour for the crew to warm up some food for aq child. They were intent on selling duty-free stuff.

Pros: Easy flight, on time, polite and informative crew

Cons: It was pretty standard— very functional, which is what we expected

Pros: everything

Cons: the pricing on the items in the menu..., oh and take cash!

Cons: Not delayed

Cons: The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive.

Cons: Slight delay

Cons: Lost my bags

Pros: Handsome, kind and efficient crew. Good amount of space in and around my seat. I was not cramped, although I was in the economy section. The plane interior was indeed nice. Power outlets (both USB and 110V DC) in my seat (I assume then, every seat had that). I fly few times a year between the West Coast and Europe and my overall flight experience on this flight I think was the best one I've seen in years. Food, quality and selection was good. Nice wines in economy. Sufficient number of clean, sufficiently roomy and well stocked toilets. The fare rate I was able to get was outstanding and contributed to the overall satisfaction. Even my neighbor, in the seat next to me was very polite, quiet and pleasure to travel with (though here New Zealand Air perhaps had less of an influence).

Pros: Everything

Cons: More food would have been better

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

Pros: yes amazing crew! thank you so much!

Cons: perfect already!

Pros: the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent.

Cons: Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised.

Pros: The flight attendants worked hard to make the flight a good experience.

Cons: Seat could have been a little more comfortable, but overall it was fine.

Pros: Everything about this booking was a disaster. Not the least of which is that my bags are still on London and are total travel time will end up being about 24 hours returning.

Cons: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Pros: It was great.

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: Crew was great. Flight was clean.

Cons: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.

Pros: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Pros: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Cons: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Pros: Amazing crew, fast boarding.

Cons: Uninspired food. I was served the same meals 30 years ago.

Pros: Seats were comfortable

Cons: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Pros: I like the atmosphere of the Swiss airline company, checking in, flights was excellent

Pros: The crew was very lazy and not professional

Cons: Don't stop demanding from the crew

Cons: Better choice of movies and classical music

Cons: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Pros: the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!

Cons: Food!

Pros: Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!

Cons: Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them.

Cons: The entertainment did not work good the entire flight

Cons: This airline is borderline budget airline even in business class.

Pros: Brussels airport clearance was quite efficient

Cons: Better instructions at the airport

Pros: All in time

Pros: The flight crew were amazing and had lovely gifts for our daughter

Cons: the flight was late and no food or drinks were available without paying rather high prices

Pros: Boarding process was smooth.

Cons: Cramped seats, at least it was a short flight.

Pros: The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.

Cons: It was just a relatively quick, unremarkable flight.

Pros: Amazing crew, fast boarding.

Cons: Uninspired food. I was served the same meals 30 years ago.

Pros: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Cons: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.