Overview

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Best Western Brook Hotel Norwich

2 Barnard Road, Norwich, NR5 9JB, United Kingdom
+44 160 374 1161

£49+

Overall guest ratings

7.5/10 Good
Based on 1,614 reviews

Review highlights

  • 8.9
  • 8.0
  • 4.8
  • 4.6

Nearby

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    About

    The Best Western Brook Hotel Norwich is a 3 Star hotel located on the outskirts of Norwich, ideally situated for both business and leisure travelers, close to the A47 Southern Bypass with the city center only four miles away. All bedrooms are spacious, en-suite and furnished to the highest of standards and are a mix of single, double, twin and family room types. We also have a luxury suite which is ideal for romantic weekend breaks and those extra special occasions. The hotel features a number of conference rooms and can host meetings for up to 200 delegates. Dining at the hotel is a relaxing and enjoyable experience with a choice of dining options available. Free Wi-Fi is provided throughout and the hotel has ample free parking.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,581 reviews
    • 8.9 "Location is great."
      9.1 "Great parking, according to 91%."
      7.9 "Easily accessible by car, said 79%."
      7.5 "City centre within easy reach, said 75%."
      10.0 "100% thought parking was inexpensive."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.5 "85% were happy with the room service."
    • 7.2 "Good breakfast."
    • 5.0 "Rooms are ok."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 4.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
      4.0 "Unfriendly atmosphere, according to 60%."
    • 2.7 "Disappointing wellness & sports facilities."
      2.9 "71% didn't like the fitness area."
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    Overall rating

    7.5 Good
    Based on 996 reviews
    • 8.9 "Location is great."
      9.1 "Great parking, according to 91%."
      7.7 "Easily accessible by car, said 77%."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 6.6 "Average comfort."
    • 5.7 "Food is average."
      6.1 "61% thought the dining experience was appropriate."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
      4.4 "Unfriendly atmosphere, according to 56%."
    • 2.1 "Disappointing wellness & sports facilities."
      2.2 "78% didn't like the fitness area."
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    Overall rating

    7.2 Good
    Based on 205 reviews
    • 9.2 "Terrific location."
      9.2 "Great parking, according to 92%."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
    • 5.6 "Food is average."
    • 5.2 "Internet is average."
    • 4.9 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      1.0 "90% said the bathroom was dirty."
    • 3.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 379 reviews
    • 8.9 "Location is great."
      9.2 "Great parking, according to 92%."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 5.9 "Food is average."
      6.6 "66% thought the dining experience was appropriate."
    • 5.0 "Rooms are ok."
      2.0 "80% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      1.3 "For 87%, the rooms looked old."
      0.9 "Air conditioning was criticized by 91%."
      1.8 "82% found problems with the furniture."
      0.8 "92% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      0.8 "92% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 4.1 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.4 "66% didn't like the architecture."
    • 2.3 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.8 "Unfriendly atmosphere, according to 62%."
      3.5 "65% didn't like the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
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