Overview

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Hilton Odawara Resort & Spa
Top Family Hotel

583-1 Nebukawa, Odawara 250-0024, Japan
+81 465 291 000

£126+

Overall guest ratings

8.0/10 Good
Based on 1,003 reviews

Review highlights

  • 8.8
  • 8.2
  • 6.3
  • 5.8

Good to know

  • Nice building
  • Friendly atmosphere
  • Pleasant hotel grounds
  • Great view

Nearby

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    About

    Daily Resort Charge will be added to the room rate and includes: Hot springs; Car Parking Charges; Access to Multi-Pool Facility; Pool Chair Rental; Dog Run; local and toll-free calls. Enjoy views over Sagami Bay from the Hilton Odawara Resort & Spa, just 60 minutes from Tokyo. Twenty minutes from Hakone, this Odawara hotel is the perfect base for exploring both Hakone and Atami. Stroll through the hotel grounds and discover the picturesque gardens and ponds or visit the hydrotherapy spa pools, where hot spring waters will cleanse and rejuvenate you. Play a game of tennis or practice your swing on the driving range at this Odawara hotel. Dine at the Hilton Odawara Resort & Spa's Brasserie Flora or Poolside Restaurant Aquafé. Choose from over 70 varieties of tea at Tealax-Lounge or sip a cocktail in Sky Lounge Attica. Treat the family with a trip to this tranquil retreat and take advantage of the Hilton Odawara Resort & Spa's Family Policy, where children under 6 years old stay for free when sharing a bed with their parent(s). Charges apply for additional beds, which must be reserved when booking. Children aged 6 years and over will be counted and charged as adults. Guests please note there is an additional hot spring tax of 150 JPY per person aged 12 years and over. Guests with tattoos are not permitted in the spa pools, hot spring baths, pool or sauna.

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    Hilton

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Steam room
    • Non-smoking rooms available
    • Child-friendly
    • Laundry facilities
    • Outdoor pool
    • Express check out
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Train station shuttle
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,016 reviews
    • 8.8 "Pool is good."
    • 8.2 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.7 "87% found the grounds to be nice."
      8.8 "88% enjoyed the lobby entrance."
      8.3 "83% loved the outdoor sports facilities."
      10.0 "100% loved the facilities for kids."
      10.0 "100% liked the handicap accessible facilities."
    • 7.7 "Nice rooms."
      9.7 "97% thought the view was good."
    • 7.1 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
    • 7.0 "Good breakfast."
    • 6.3 "Location is acceptable."
      6.0 "For 60%, the distance to the train station was ok."
      6.1 "Proximity to the beach was acceptable, thought 61%."
    • 5.8 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      6.3 "63% thought the dining experience was appropriate."
      6.9 "Only 69% thought the fish/seafood dishes were good."
    • 5.5 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      6.7 "For only 67%, the noise level was all right."
    • 4.6 "Value below average."
      2.9 "The price was too high for 71%."
      2.2 "78% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
      2.2 "78% thought it was overpriced."
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    Overall rating

    8.3 Excellent
    Based on 304 reviews
    • 8.5 "Pool is good."
    • 8.3 "Rooms are great."
      9.7 "97% thought the view was good."
    • 8.2 "Amenities are good."
      7.9 "79% thought the building was wonderful."
      8.9 "89% found the grounds to be nice."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
    • 7.3 "Good breakfast."
    • 6.5 "Location is acceptable."
    • 5.6 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 5.5 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 5.1 "Average value."
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    Overall rating

    8.1 Excellent
    Based on 548 reviews
    • 8.6 "Pool is good."
    • 8.3 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.9 "89% found the grounds to be nice."
      8.7 "87% enjoyed the lobby entrance."
    • 7.4 "Good breakfast."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.2 "Nice rooms."
      9.5 "95% thought the view was good."
    • 6.3 "Location is acceptable."
    • 5.7 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.6 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 4.6 "Value below average."
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    Overall rating

    7.3 Good
    Based on 162 reviews
    • 8.5 "Pool is good."
    • 8.2 "Amenities are good."
      7.9 "79% thought the building was wonderful."
    • 7.9 "Nice rooms."
      9.7 "97% thought the view was good."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 5.8 "Average cleanliness."
    • 5.4 "Average comfort."
    • 5.3 "Food is average."
    • 4.7 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Great view"
    data provided by TrustYou
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