Overview

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Hotel New Otani Osaka

1-4-1 Shiromi, Chuo-ku, Osaka, Japan
+81 669 411 111

£84+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.6/10 Excellent
Based on 3,499 reviews

Review highlights

  • 8.8
  • 8.7
  • 6.2
  • 5.9

Good to know

  • Spacious rooms
  • Friendly service
  • Professional service

Nearby

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    About

    A stay at Hotel New Otani Osaka places you in the heart of Osaka, minutes from Osaka Castle Park and Osaka Castle. This 4-star hotel is within close proximity of Osaka Castle Museum and Osaka International Peace Center.

    Rooms

    Make yourself at home in one of the 525 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Take advantage of recreational opportunities offered, including outdoor tennis courts, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

    Dining

    Grab a bite to eat at one of the hotel's 10 restaurants and 2 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Osaka? This hotel has facilities measuring 2325 square feet (216 square meters), including meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Beauty salon
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 3,499 reviews
    • 8.8 "Very good internet connection."
    • 8.7 "Great service."
    • 8.5 "Comfort level is high."
    • 8.3 "Location is great."
    • 8.1 "Rooms are great."
    • 6.2 "Average amenities."
    • 5.9 "Bar is ok."
    • 5.2 "Average value."
    • 3.7 "Wellness & sports facilities were not very nice."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 1,014 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.5 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      7.2 "72% thought it was pleasantly quiet."
      7.9 "79% said the beds were comfortable."
    • 8.5 "Rooms are great."
      9.9 "99% thought the view was good."
      9.1 "91% thought rooms were spacious."
      8.3 "83% said rooms were clean."
      7.9 "79% said the beds were comfortable."
    • 8.3 "Location is great."
      9.2 "92% thought it was easy to get to the train station."
      9.6 "Near to public transport, according to 96%."
      9.2 "Easily accessible by car, said 92%."
      9.1 "91% liked the proximity to sightseeing."
    • 7.6 "Good breakfast."
    • 6.9 "Food is average."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.1 "Average value."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 1,784 reviews
    • 9.0 "Internet works perfectly."
      8.4 "84% said the wifi quality was great."
    • 8.8 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.5 "75% thought it was pleasantly quiet."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.5 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.5 "95% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      8.8 "88% liked the proximity to sightseeing."
      8.0 "80% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.5 "Housekeeping was great, according to 85%."
      9.8 "98% said the recreation staff was great."
    • 6.9 "Food is average."
    • 6.8 "Breakfast is mediocre."
    • 4.3 "Value below average."
      0.7 "93% said the breakfast was too expensive."
      2.1 "The price was too high for 79%."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 174 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.7 "Generally very clean."
    • 8.5 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
    • 8.1 "Rooms are great."
      9.1 "91% thought rooms were spacious."
      9.9 "99% thought the view was good."
    • 8.1 "Location is great."
      9.1 "91% thought it was easy to get to the train station."
      9.1 "Easily accessible by car, said 91%."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.8 "Average value."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 524 reviews
    • 8.7 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 8.6 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.2 "Easily accessible by car, said 92%."
      9.4 "94% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to sightseeing."
    • 8.3 "Rooms are great."
      9.2 "92% thought rooms were spacious."
      9.9 "99% thought the view was good."
      8.1 "81% said rooms were clean."
      8.4 "84% said the beds were comfortable."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 6.8 "Food is average."
    • 5.9 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.5 "Average value."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent reviews


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