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Pros: Standard flight and comfort.

Cons: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Pros: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Cons: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Cons: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Pros: Great staff and food

Pros: Crews and services.

Cons: My seat.

Pros: Service, crew, punctuality, plane, seats

Cons: Food, cold coffee and tea.

Pros: Nothing.

Cons: Old man next to me couldn’t keep his arm on his side.

Pros: Food is the best of any airline service

Cons: Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people.

Pros: The crew was wonderful. Very polite and professional. The movie selection was the best I had ever had.......great job there!

Cons: I am 6-4, so I always struggle with comfort. My legs cramp and my back aches. The meals look good and I even try them sometimes, but me and airline food seldom work out.

Pros: Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?

Cons: Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays.

Pros: Food is delicious and fresh

Cons: The inflight Entertainemnt is lacking. Shows are too old and few.

Pros: Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional

Cons: Everything was GREAT

Pros: Service

Cons: N/A

Pros: Everything Was Just Perfect

Pros: Good range of movies

Cons: Poor service by busy tired crew, no water offered. Food dry, old, not good taste. Had food poisoning

Cons: The hot food was dry and lost my appetite

Pros: Food was good

Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!

Pros: Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment.

Pros: Crew

Cons: Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful

Pros: Everything

Cons: Nothing

Pros: The service are great!

Cons: No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy

Pros: Two choices of meal, friendlier staff, better head cushion. Props to JAL.

Pros: everything was good

Cons: Needed a bit more food :)

Pros: There was room available.

Cons: This was not business class!

Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Pros: Nothing

Cons: Everything

Pros: Price

Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Pros: Crews were polite and helpful

Pros: Very friendly and helpful staff.

Cons: Lost my bag.

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

Cons: Forty minute delay boarding with no announcement of reason why

Cons: No reading light in my seat...

Pros: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Cons: lost baggage

Cons: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.

Pros: Nothing

Cons: Everything

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Cons: Forty minute delay boarding with no announcement of reason why

Pros: Crew served perfectly.

Cons: This flight was 13 hours delay. No any info and undated news from airport and Shenzhen airline. I was sitting in the airport for over 13 hours. NO food was supplied. All customers were desperate and annoyed.

Cons: Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

Pros: I was stranded by not being aloud to board the plane there was a visa problem at my destination the air China staff required me to have a visa to enter the country of India. There is a tourist visa for under 180 days stay. That’s what I get when I enter on a land route just a 60 day visa upon arrival so the agents would not let me board. Air China sent me a note that I could cancel the flight and should be able to get a refund. I have called 6 times already and have yet to speak with anyone I stayed in the station all night and at 9 am today they will give be a number that will work

Cons: I would like to get a full refund

Pros: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Cons: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Pros: Service efficiency.

Cons: I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately.

Cons: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Pros: The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep.

Cons: I don’t have anything bad to say. The service was really good.

Pros: Price

Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.