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(Return)
Airports
Origin
London
£379
only
£379
£397
only
£397
£530
only
£530
Manchester
£552
only
£552
Destination
Osaka
£385
only
£385
£379
only
£379
Thu, 11 Jan
LHR
KIX
17h 45m
Tue, 23 Jan
KIX
LHR
15h 35m
£379
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 21 Jan
LHR
KIX
27h 50m
Thu, 1 Feb
KIX
LHR
15h 00m
£379
Trip: 12 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
TSF
JFK
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

MUC
AMS
OK 4.3

That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster.

JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

MSP
AMS
Good 6.8

I really like the spaciousness, the plug ins and general service

I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.

Thu, 11 Jan
LHR
ITM
26h 35m
Tue, 23 Jan
ITM
LHR
26h 20m
£385
Trip: 13 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1774 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
WAW
CDG
Mediocre 2.0

The air France flight was overbooked and we had been in standby until the last minute

CDG
LHR
Good 7.0

General air of professionalism is reassuring

Food, crew appear rushed

CDG
DTW
OK 5.3

Very old plane with very poor screens where images was horrible

CDG
BOD
Excellent 8.3

The check in process was much better in the CFG airport than SFO. Very organized.

The food was mediocre on this flight. The seats also are surprisingly uncomfortable.

CDG
MAD
Good 6.0

There are always delays. Today it was that internet was down.

Sat, 25 Nov
LHR
KIX
15h 30m
Sun, 3 Dec
KIX
LHR
33h 50m
£404
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Sun, 12 Nov
LHR
KIX
36h 25m
Thu, 16 Nov
KIX
LHR
42h 30m
£453
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1384 reviews
Overall
7.2
Boarding
7.1
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
MNL
YVR
Good 7.0

huge delay

MNL
SFO
Excellent 8.6

Screen too far from seat in business class.

MNL
LAX
OK 5.0

Boarding delay in MNL but still arrived in LAX on-time.

Problems with the inflight myPal system; No sound. Informed the flight attendants and they tried to reboot the system/ provide new headphones... still no sound. My wife and daughter had same issue with their unit.

BKK
MNL
Mediocre 3.6

Getting onboard

Being in a cramped seat for 4 hours and I’m 6’2” with disabilities and I can not get no accommodations from your airline

MNL
LAX
OK 4.0

I was notified once I arrived to the airport that the fight had been cancelled. This created a great inconvenience since I had a work meeting that I had to attend and was not able due to cancellation. I was moved to a separate flight within a different airline, which I appreciate but I still missed my work meeting due to the new schedule.

Mon, 20 Nov
LHR
KIX
13h 45m
Thu, 23 Nov
KIX
LHR
30h 50m
£527
Trip: 4 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 2560 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.2
HND
GMP
Excellent 8.0

Very speedy check-in. Great airport. Boarding was quick as well.

Food was okay, but chicken was too greasy.

ICN
LAX
Excellent 8.0

The flight from Seoul to Los Angeles was less than 10 hours. Asiana crew professionalism and courtesy are always excellent.

The long layover in Seoul-Incheon airport.

HKG
ICN
Excellent 10.0

Newest Airline A380 Friendly, kindly crew

CRK
ICN
Excellent 10.0

Food and flight crew

Nothing

LAX
ICN
Excellent 10.0

The crew on the flight were so warm and wonderful. Flying with Asiana is always wonderful!

Fri, 19 Jan
LGW
KIX
16h 10m
Sun, 4 Feb
KIX
LGW
20h 50m
£530
Trip: 17 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 3205 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
CEB
HKG
Good 7.0

Staff and crew were good. Boarded on time. Landed safe.

Seats are cramped and small.

HKG
JFK
Excellent 10.0

Get extra room for my self.

SIN
HKG
Excellent 8.3

Most crew very helpful. Great movie and music selection.

Middle row every time and difficult to get out.(economy). Out of the Asian meal again for people in the back of the plane. Was unable to check in on line for some reason, but taken care of at airport.

HKG
LAX
Excellent 10.0

My husband fainted twice and they are so nice to accommodate my husband to the first class section so he can rest and sleep well! Amazing crew and I thank each and every one of them for their concerns and kind heart!

HKG
SFO
Good 7.3

keep it up

Fri, 24 Nov
LHR
KIX
14h 40m
Sat, 2 Dec
KIX
LHR
30h 25m
£536
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2719 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
MUC
HEL
Good 6.3

Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich.

HEL
ORD
Excellent 9.0

People, service and food were great. Everyone had free blankets, pI'll own and earbuds. Cost was also great.

Seats a little tight.

JFK
HEL
Good 6.3

food

HEL
CPH
Good 6.0

Crew were great / free wine !

Crowded and chaotic boarding

SVX
HEL
Mediocre 2.0

Almost impossible connection with too many custom checks Lost luggage

Wed, 8 Nov
LGW
KIX
18h 20m
Sun, 19 Nov
KIX
LGW
27h 50m
£548
Trip: 12 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9062 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
ZRH
DXB
Good 7.0

Entertainment offer was great. Live channels, talks, movies, etc...

The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all.

DEL
DXB
Excellent 10.0

Everything except food

Nothing as such.

ORD
DXB
Excellent 10.0

Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable.

MXP
JFK
Excellent 10.0

Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment

only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options

DXB
RUH
Excellent 10.0

everything

option to provide some vegetable sandwich must be there for vegetarian people

Thu, 8 Mar
MAN
KIX
20h 15m
Wed, 14 Mar
KIX
MAN
18h 20m
£552
Trip: 6 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2782 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
DFW
NRT
Excellent 9.6

Check in process and counter Agents were very helpful Seat spacing good for economy food was good

Movie Selection

DFW
NRT
Excellent 9.6

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy.

NRT
HNL
OK 4.0

Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person.

Too long and no rest.

NRT
LAX
Excellent 10.0

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.

NRT
DFW
Excellent 9.6

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class.

Mon, 13 Nov
LHR
ITM
18h 05m
Sat, 25 Nov
ITM
LHR
19h 25m
£553
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 12460 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
MAD
LHR
Excellent 8.0

The entertainment was surprisingly good.

The seating was tight.

LAX
LHR
Excellent 10.0

The fare was super competitive and the service was top notch.

Flew on the A380 and it was an absolute joy. The bird totally lived up to expectations and more. It was a pleasurable ordeal from booking to boarding to arrival. Best bang for a yet in long while.

LHR
BOS
Excellent 9.3

Service and comfort

Movie selection

LIS
LHR
Excellent 10.0

personal movies on a long flight

Guy in front reclining his chair. Very difficult to eat your meal when this happens.

TPA
LGW
Good 6.6

Plane was only a quarter full, so plenty of room to stretch out!

One and a half hour delay due to late departure from Gatwick. Food very average and entertainment system and choice of films, poor.

Fri, 12 Jan
LHR
KIX
27h 50m
Wed, 31 Jan
KIX
LHR
19h 10m
£383
Trip: 20 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 11 Jan
LCY
KIX
14h 55m
Tue, 23 Jan
KIX
LCY
15h 15m
£397
Trip: 13 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
DAR
AMS
Good 6.0

The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant.

The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food.

AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

FLR
AMS
Good 6.0

Airline staff good and professional

Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.

MSP
AMS
Good 6.8

I really like the spaciousness, the plug ins and general service

I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.

JRO
DAR
Good 6.3

The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.

The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.

Fri, 3 Nov
LHR
KIX
15h 30m
Mon, 13 Nov
KIX
LHR
33h 50m
£404
Trip: 11 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
DPS
PVG
Good 6.0

Poor movie selection.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

Sun, 21 Jan
LCY
KIX
29h 30m
Thu, 1 Feb
KIX
LCY
15h 15m
£397
Trip: 12 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
TSF
JFK
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

AMS
MAN
Good 6.4

The crew were pleasant

AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

FLR
AMS
Good 6.0

Airline staff good and professional

Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.

Thu, 2 Nov
LHR
KIX
28h 35m
Thu, 9 Nov
KIX
LHR
18h 25m
£400
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 11 Nov
LHR
KIX
15h 30m
Sat, 18 Nov
KIX
LHR
33h 50m
£404
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Sat, 10 Feb
LHR
KIX
31h 15m
Sat, 24 Feb
KIX
LHR
42h 30m
£467
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1384 reviews
Overall
7.2
Boarding
7.1
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
MNL
YVR
Good 7.0

huge delay

MNL
SFO
Excellent 8.6

Screen too far from seat in business class.

MNL
YVR
Excellent 10.0

Arrived early

Nothing

DPS
MNL
Excellent 10.0

The cabin crew was very attentive. Anticipated the passengers needs. The food was delicious too.

MNL
LAX
OK 5.0

Boarding delay in MNL but still arrived in LAX on-time.

Problems with the inflight myPal system; No sound. Informed the flight attendants and they tried to reboot the system/ provide new headphones... still no sound. My wife and daughter had same issue with their unit.

Mon, 13 Nov
LHR
KIX
30h 10m
Sat, 25 Nov
KIX
LHR
33h 15m
£404
Trip: 13 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

Fri, 19 Jan
LCY
KIX
28h 15m
Sun, 4 Feb
KIX
LCY
15h 15m
£404
Trip: 17 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
TSF
JFK
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

LHR
AMS
Good 7.6

Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good.

DAR
AMS
Good 6.0

The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant.

The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food.

JRO
DAR
Good 6.3

The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.

The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.

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