Overview

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Hotel Grand Chancellor Palm Cove

Coral Coast Drive, Palm Cove, QLD 4879, Australia
+61 740 591 234

£66+

Overall guest ratings

7.6/10 Good
Based on 419 reviews

Review highlights

  • 9.3
  • 7.9
  • 4.8
  • 4.8

Good to know

  • Beach nearby

Nearby

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    About

    Placing you within a 15-minute drive of Great Barrier Reef and Cairns Tropical Zoo, Hotel Grand Chancellor Palm Cove offers an airport shuttle (available 24 hours) for AUD 24.00 per person. Guests can grab a bite to eat at the restaurant, or indulge in massages, body wraps, or facials. 2 outdoor pools and a poolside bar are other highlights at this upscale hotel, and rooms offer patios and plasma TVs.

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    Amenities

    • Facilities for disabled guests
    • Sauna
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Room service
    • Child pool
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 419 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Great parking, according to 100%."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.1 "Housekeeping was great, according to 81%."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.5 "High value."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Bar is ok."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.8 "Disappointing food."
      4.3 "57% did not enjoy the desserts."
    • 4.5 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      3.5 "Air conditioning was criticized by 65%."
      0.0 "For 100%, the rooms looked old."
      1.2 "88% had problems with the shower."
      1.9 "81% said the bathroom was dirty."
      1.1 "89% thought the tv was sub-standard."
      3.6 "64% were unsatisfied with the kitchenette."
      1.7 "83% found problems with the furniture."
      2.9 "71% didn't like the balcony."
    • 2.9 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 243 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.7 "High value."
    • 7.0 "Good breakfast."
    • 5.6 "Average comfort."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.5 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.1 "89% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      3.3 "Air conditioning was criticized by 67%."
      0.0 "For 100%, the rooms looked old."
    • 4.3 "Disappointing food."
    • 4.1 "Internet is poor."
    • 3.1 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 175 reviews
    • 9.4 "Terrific location."
    • 9.1 "Excellent pool."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.2 "High value."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Bar is ok."
    • 5.1 "Food is average."
    • 4.8 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.2 "Awful rooms."
      1.2 "88% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      0.9 "91% thought the tv was sub-standard."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Beach nearby"
    data provided by TrustYou

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