Overview

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Hotel Grand Chancellor Palm Cove

Coral Coast Drive, Palm Cove, QLD 4879, Australia
+61 740 591 234

£65+

Overall guest ratings

7.7/10 Good
Based on 407 reviews

Review highlights

  • 9.2
  • 8.8
  • 5.0
  • 4.8

Good to know

  • Beach nearby

Nearby

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    About

    Placing you within a 15-minute drive of Great Barrier Reef and Cairns Tropical Zoo, Hotel Grand Chancellor Palm Cove offers an airport shuttle (available 24 hours) for AUD 24.00 per person. Guests can grab a bite to eat at the restaurant, or indulge in massages, body wraps, or facials. 2 outdoor pools and a poolside bar are other highlights at this upscale hotel, and rooms offer patios and plasma TVs.

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    Amenities

    • Facilities for disabled guests
    • Sauna
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Room service
    • Golf
    • Child pool
    • Indoor pool
    • Coffee shop
    • Airport shuttle
    • Fitness centre
    • Gift shop
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 407 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Pool is good."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.9 "Good bar."
      8.6 "Delicious alcoholic drinks, according to 86%."
    • 5.7 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.0 "Internet is average."
    • 4.8 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 4.8 "Breakfast is below average."
    • 4.5 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      3.1 "Air conditioning was criticized by 69%."
      0.0 "For 100%, the rooms looked old."
      1.4 "86% had problems with the shower."
      2.3 "77% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      0.7 "93% thought the tv was sub-standard."
    • 3.4 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 264 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.5 "85% liked the proximity to shopping."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.7 "Good bar."
    • 5.8 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      5.8 "For only 58%, the noise level was all right."
    • 5.5 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
    • 4.8 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      2.7 "Air conditioning was criticized by 73%."
      4.4 "56% said rooms were dirty."
      0.0 "For 100%, the rooms looked old."
      1.2 "88% had problems with the shower."
    • 4.7 "Internet is poor."
    • 3.8 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 142 reviews
    • 9.3 "Terrific location."
    • 9.1 "Excellent pool."
    • 8.5 "Good value."
    • 7.8 "Good bar."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.1 "Food is average."
    • 5.5 "Average comfort."
    • 4.5 "Breakfast is below average."
    • 4.1 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 4.0 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      2.5 "75% complained about the bathroom."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Beach nearby"
    data provided by TrustYou

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