Overview

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Hotel Grand Chancellor Palm Cove

Coral Coast Drive, Palm Cove, QLD 4879, Australia
+61 740 591 234

£63+

Overall guest ratings

7.7/10 Good
Based on 396 reviews

Review highlights

  • 9.7
  • 8.8
  • 5.3
  • 5.0

Good to know

  • Beach nearby

Nearby

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    About

    Placing you within a 15-minute drive of Great Barrier Reef and Cairns Tropical Zoo, Hotel Grand Chancellor Palm Cove offers an airport shuttle (available 24 hours) for AUD 24.00 per person. Guests can grab a bite to eat at the restaurant, or indulge in massages, body wraps, or facials. 2 outdoor pools and a poolside bar are other highlights at this upscale hotel, and rooms offer patios and plasma TVs.

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    Amenities

    • Facilities for disabled guests
    • Sauna
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Room service
    • Child pool
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 396 reviews
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to shopping."
    • 8.8 "Pool is good."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.2 "Housekeeping was great, according to 72%."
    • 7.2 "Good bar."
    • 6.0 "Average comfort."
    • 5.3 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 4.4 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
      2.8 "Air conditioning was criticized by 72%."
      1.1 "89% had problems with the shower."
      0.0 "For 100%, the rooms looked old."
      0.8 "92% thought the tv was sub-standard."
      2.3 "77% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 257 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.8 "Pool is good."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.2 "Good bar."
    • 6.0 "Average comfort."
    • 5.8 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.7 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      0.7 "93% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      2.3 "Air conditioning was criticized by 77%."
      4.4 "56% said rooms were dirty."
      0.9 "91% had problems with the shower."
      0.0 "For 100%, the rooms looked old."
    • 4.7 "Internet is poor."
    • 4.3 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 138 reviews
    • 9.7 "Terrific location."
    • 9.1 "Excellent pool."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.3 "Good value."
    • 7.3 "Good bar."
    • 5.6 "Average comfort."
    • 4.9 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
    • 3.8 "Not very clean."
      3.5 "65% said rooms were dirty."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Beach nearby"
    data provided by TrustYou

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