Overview

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The Reef House Palm Cove - MGallery by Sofitel
Top Boutique Hotel

99 Williams Esplanade, Palm Cove, QLD 4879, Australia
+61 740 802 600

£170+

Overall guest ratings

8.3/10 Excellent
Based on 216 reviews

Review highlights

  • 9.6
  • 9.6
  • 5.7
  • 5.5

Good to know

  • Nice building
  • Friendly atmosphere
  • Stylish hotel

Nearby

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    About

    Located just 25 minutes north of Cairns in the secluded Palm Cove, an upscale boutique beachfront experience awaits guests at Reef House Palm Cove MGallery by Sofitel.The resort offers a warm, personalised service for all guests and together with its comprehensive range of resort facilities, The Reef House is the perfect getaway for couples seeking romantic bliss or simply a holiday in sheer relaxation.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Safe
    • Free parking
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Laundry facilities
    • Beauty salon
    • Pets not allowed
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 216 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Food is delicious."
      7.3 "73% loved the menu selection."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 7.5 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 5.7 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      5.4 "For only 54%, the bathroom was ok."
      5.5 "55% thought the minibar was ok."
    • 5.5 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      5.4 "For only 54%, the noise level was all right."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
    • 2.9 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
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    Overall rating

    8.1 Excellent
    Based on 187 reviews
    • 9.6 "Terrific location."
    • 9.5 "Excellent wellness & sports facilities."
    • 8.1 "Pool is good."
    • 8.1 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.7 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 5.5 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
    • 5.4 "Average comfort."
    • 5.0 "Breakfast is mediocre."
    • 2.6 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
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    Overall rating

    8.6 Excellent
    Based on 21 reviews
    • 9.3 "Terrific location."
    • 8.1 "Great service."
    • 5.6 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 6 reviews
    • 6.0 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Stylish hotel"
    data provided by TrustYou

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