Phu Quoc hotels

Pros: the villa is clean and new, very spacious several swimming pools, close to beach the spa is great

Cons: the buggy service has to wait for 20-30 mins staff can be more polite only 100USD currency exchange per room per day, but we have 4 people in one room the restaurants of the resort aren't that good, not much choices, tasted fair the double bed is put together by two twin beds only

Pros: The villas are great with a private pool - very clean and comfortable, suitable for family stay / group of friends. There is a beachside near the resort within short walking distance from the villas.

Cons: Had difficulty booking the taxis due to high demand during TET (Chinese New Year celebrations). Disappointing service from the staff at reception on our departure day. At the night before our departure, we have asked the receptionist to prebook a 7-seater taxi to airport at 5.30am. On our departure day, we arrived at the lobby earlier at 5am to proceed checkout and confirmed our taxi with the receptionist who called their local taxi company accordingly. At 5.30am, we didn't see any taxi coming and the receptionist told me THERE ARE NO TAXI FOR US CAUSE ITS FULL. I was utterly shocked and the receptionist didn't seem helpful to get us another taxi. Till I stressed the urgency to catch our flight at 7ish, he got us two 4-seater taxis instead which cause us to incur more costs. This is rather ridiculous cause we were only informed at the last minute that there are no available taxi despite the assurance given by the hotel on the pre-booked taxi.

Pros: We got a free upgrade to the beach view which was really nice. Staff are very nice too, housekeeping do a great job at refreshing your room. Buffet breakfast is decent. Beach is a 1-2 minute walk from the hotel. The hotel has several pools for adults and one that is kid friendly

Cons: Hotel keeping was great when the rooms would be refreshed however Sometimes you would ring the bell for them to come and come back and it wouldn’t be clean yet (the hotel resort is pretty big and has rooms scattered throughout the property, not just the hotel). This DID NOT fuss us though as we aren’t picky people however it MAY BE an issue to others

Pros: Not really much

Pros: beach, pool, breakfast, weather

Cons: all was fine

Pros: Food was nice and could visit/ enjoy safari, vinpearlland easily.

Cons: The supervisor in nemo restaurant was rude and asked me if I came for the breakfast second time in this morning! She totally ruined my day! If she thinks I am suspicious, then she needs to check the entrance system internally first before she ask me! How unprofessional she was! Cannot believe she is supervisor in vinpearl resort. I complained this at my check out to the manager at the front desk. He handled this professionally, and tried to make my feeling better! I thank him for the caring attitude! The female supervisor who was working around 9:30ish on 23rd Jan, ruined my day and I have to share my experience on Korean SNS to prevent other korean travelers not to get this kind of bad experience!

Pros: Very comfortable room and great facilities. Good selection of food. Nice pool and beach.

Cons: The hotel is so bad for the environment. A lot of unnecessary single-use bottles, no water dispensers and only give you small water bottles each time. No recycling bins. Constantly putting paper under the door with messages. Most staff are nice. One in the bar by the beach was very loud and extremely rude to us.

Pros: The rooms and bathrooms are huge and nicely decorated. Pool area is super nice. Reception staff are very friendly. It's a nice place, but needs to make strides towards being more sustainable.

Cons: A hotel of this size can make a difference to the environment, but this one is full of plastic and has no obvious recycling facilities or eco policy. The only water available was in small plastic bottles that were subsequently thrown away in their thousands. There were eight small plastic bottles in the bathroom every day. We visited the nearby beaches and they were full of plastic, which is indicative of the attitude.

Pros: The resort is very clean and well kept. The pool and the gym are amazing. The free tennis is a major plus. Going around the area is made very easy with the tuk tuk service and also the complimentary bus to the night market everyday at 15 and 17 is great! The rooms are wonderful and the bed is super cozy!

Cons: The buffet that is included in the all inclusive is not good. I would not suggest taking the all inclusive package except that due to the location of the resort far from any other restaurants or towns it is the only option.

Pros: Quiet location good for relaxing

Cons: We ordered a double bed instead it was two single beds put together with a blanket used as a bed cover...! It was very far from the town and airport. It would have been great if there was a shuttle bus that takes and brings you from town even if you had to pay for it. The food was not great - room service is better value for money.

Pros: Pleasant surrounding with decent facilities

Cons: Staff were very polite but not co operative with our requests for vegetarian food requests

Pros: Close to the land and safari. We’ll schedule for shuttle bus between the locations.

Cons: I’ve dropped mail to consult the airport pickup but didn’t get respond for over 1 month. Then I called the hotel to let them know my flight but was told to write mail again. But when I arrived the airport, there is still no reservation for me. And I was told to wait for another 30 min. The arrangement really need improvement. Also, when I arrive the hotel finally, it takes around 20 min to keep me waiting after getting my passport. And in the meantime, they are dealing cases with other customers. And told me that they cannot find my reservation. When I showed my booking record, they found it immediately. It was really disappointing before arriving the villa.

Pros: Amazing staff,facilities and great swimming pool to relax.Safari is worth a visit.

Cons: We wish more vegetarian options for breakfast were available.

Cons: Fantastic food and service. I couldn't fault this hotel. Brilliant kids club for the kids

Pros: Fabulous Breakfast, lovely setting overlooking the pool and sea, huge variety with not the same bakery selection day after day. Kayaks and pool tables etc to amuse ourselves. Live music in the evening. DJ at the SKy360! Mia at The Sora and Umi resturant was lovely in explaining the dishes on the Menu and making suggestions that were perfect and looking after the one vegetarian member in the group. She also guided us on where to procure some local produce that our family found delicious.

Cons: No water provided by the poolside or beach unless you buy. Could do better to look after guests by the pool and beach. Also, the room service could do better to vacuum the sand from the rooms. The beds were not very comfy, a bit saggy/hard.

Pros: This is a hotel where you come to relax for 100% and not be bothered by anything. Amazing, a bit expensive for me, stayed a day to experience and definitely would recommend for a person who can pay the stay with ease. Just amazing

Cons: The location is a bit far from the night market and the city, but it might be good for some other people.

Pros: Beautiful scenery. Accommodating staff. Food was fresh. Clean pools. Room was nicely decorated and clean. Quiet and relaxing, worth the money to spend a weekend here. We celebrated our one year anniversary and was given free cake, which was a nice touch.

Cons: Beach was nice but somewhat dirty, if you walk along the shore you will definitely see trash. I did not expect to see that at a 5 star resort. Actually saw some black/reddish water running from a stream into the ocean at the rock barrier. Wish I didn't have to see that. Food was not as good for my taste, but that's subjective.

Pros: FAB! Everything was gorgeous. One of the nicest hotels I've ever stayed in. Staff are very friendly. The hotel itself is a bit removed from the town but that didn't bother us. The room was stunning. The sun-loungers were so comfortable.

Cons: Food and drink is expensive, but in line with other 5 stars in Vietnam, so we expected it to be.

Pros: Pool area, food, breakfast, free shuttle bus to the airport

Cons: Service, not even the manager seems to be nice

Pros: Great hotel. Great food. Ate exclusively at the hotel. All meals were excellent. Helpful staff. Yes - II'd stay there again.

Pros: An amazing hotel from arriving to leaving . 5 star without a doubt . Everything just perfect

Cons: The restaurants were very pricey, If they lowered the prices , The guest would eat there more .

Pros: the most beautiful resort in phu quoc

Pros: Great location just ten minutes from the airport situated on the very long white sand of stretch of Long Beach. Rooms were modern and comfortable, stylish. The food really exceeded our expectations. The breakfast spread had a large variety of Western and Vietnamese, many healthy options and all very fresh. We ate at the Vietnamese and Indian restaurants and both were excellent and relatively good value for eating on property at a resort. Staff were helpful, and kind. Gave me basic first aid when I cut my hand. Upgraded our room to a villa as it was my husband's birthday. Little turn down touches also appreciated.

Cons: Villa is overall very comfortable and worth the upgrade however, the layout of the attached sitting room in the villa was not so comfortable so did not use it as much as we might. Could do a better job of communicating all that is available for guests - eg. bikes - and a proper concierge if people want to book outside activities.

Pros: Beautiful and spacious rooms, well decorated. Attached Spa is well priced and executed. Pools and food service at the pool (including kid area) is very good. Kid’s club is great and available all day. Private beach. Breakfast has great selections. Italian and Indian restaurants are top quality. Complimentary airport pick up (15 min away). Live music at the bar.

Cons: Staff level of English is frustrating. For such international resort. I’d end up speaking with 3 different people before someone finally understood the request. WiFi is too slow - not acceptable at this level. They lost one of our luggage at the airport but then were able to retrieve it.

Pros: A lot of flora, big rooms, nice beach, good breakfast.

Cons: Lots of problems in the room (we rented a Villa) - 3 times the electricity went out, clogged toilet, and one time the shower stopped working. Poor maintenence, and the staff alnost did not understand english. Overall - a disapointement.

Pros: Great price performance!

Cons: Room fantastic! Sea view .

Pros: - friendly and helpful staff - nice beachfront +night music - great food + authentic taste. - clean pool - room in real life is very close to the photos on booking, so you get what you see.

Cons: - a bit far from Duong Dong. For people that like nightlife like me it is quite boring at night time

Pros: The beachside and pool were great. The sunset was amazing and the drinks at happy hour really made me happy.

Cons: The entrance was under construction unfortunately but that only bothers you in the beginning when you get there. There were ants in the bungalow rooms which were nested in the bath area so hopefully that can properly be extinguished(they only used a bug spray during my stay).

Pros: View of the pool

Cons: Pillows, shampoo and shower gel, extra bed isn’t a bed, extend from sofa which is uncomfortable

Pros: Breakfast is very good with plenty of food choice. Changes of food items for different days which is better.

Pros: So, I had booked this hotel without reading the reviews. But 2 days before my trip, I decided I should read the reviews. I'm glad I did because it lowered my expectations. Also, the hotel DOES mess with your AC. After a certain amount of time that it's been on, it will get considerably warmer in the room and the AC power light is flashing. I've only fixed it by turning it off, waiting a bit, then turning it back on. Yes, the food is westernized but I like it so I'm not going to complain too much about that. The deposit on the hotel room AFTER you've already paid for the room is quite large and scary. Glad my friend warned me about that before I came. Other than that, I like it so far.

Cons: Yes, the hotel has a problem not policing the "reserved with a towel" beach chairs. I witnessed a group of adults have the chairs from sun up to sun down and they left for hours at a time and left their towels so no one could take their spots. I hate that. So selfish Oh! The pillows suck. I hate hotel pillows that are much and give no head support. But that's my gripe. You may love these pillows.

Pros: In general the staff was very friendly and well trained. It's sad to see that people who stay at the hotel think they are 'king' and think it's ok to treat staff like the way they do.

Cons: This overall experience at the hotel was a big let down. We expected a few nice and quiet days at the beach but we arrived in an all-exclusive hell. When we arrived everything looked well, but that went down south in a short time. During the day people getting drunk and loud at the beach, and during the night they will party on in their hotel rooms with no respect to the hotel/other guests. We complained at the frontdesk but for some reason they couldn't help it. The first night we wanted to have dinner in the common restaurant (just a simple buffet nothing too fancy). As we weren't All-Inclusive members the restaurant asked us (around) 60 dollars per person to join this buffet. Don't get me wrong, I don't mind paying for food. But for this area, the hotel and the quality of the buffer we felt that we are getting ripped of as that are very uncommon prices for Vietnam. The morning breakfast is soo crowded that you need to 'fight' for your spot in order to get an egg/sandwich or whatsoever. After the breakfast we went to to beach where the sunbeds were old and hard and in general outdated. At 9AM we already had people drinking, getting loud in general annoying next to us. This didn't stop, as there wasn't a moment for the next hour where it was quiet or just relaxed in general. I couldn't handle this anymore, as I assumed that this was a nice and quiet hotel instead of an all-inclusive spring break opportunity for loud Russians and asked the staff (who were very friendly) for a solution. But sadly enough their hands were tied due to protocol. Therefore I decided to leave the hotel after one night instead of the 5 we've booked. I've paid around 250 dollars per night and for this amount of money I wasn't expecting something like this. I felt like I've overpaid and that this hotel sells all inclusive package on different websites for way less.

Pros: Beach

Cons: bus come to market night

Pros: Beautiful location and really lovely pool. The food was good with lots of selection. Would highly recommend renting a moped and exploring the island!

Pros: If you are looking for a place where you can really rest, forget about your challenges at work and truly enjoy your holiday then this resort is perfect for you. There is everything you need at their premises so you may even not leave this resort for your entire holiday. However, there are many fun and interesting places worth visiting on this island.

Cons: Bit too expensive.

Pros: It was really beautiful and relaxing. The food was great. The staff were nice and friendly.

Cons: I really didn't have any complaints.

Pros: friendly staff at all time 10mins drive from airport and the hotel provides airport shuttle recommend to book free shuttle to night market at night for seafood and authentic street food hotel room is very nice spa services were great and reasonable price too

Cons: nothing :)

Pros: The pool and various breakfast options.

Cons: Facilities are old and delapidated. Service slow and staff in great need of training. Isolated from other attractions and tours offered conducted by bell boy with little knowledge and huge language barrier. Food at restuarant overpriced and worst Ive had in Vietnam. It really is not a 4 star resort, I dont know who they bribed to get the rating but it should be revoked. So sad I spent a wk there and lost so much money for nothing.

Pros: Loved the bungalow, the beach 20m away and the pool with ocean view. Booked last minute and was upgraded ! This is a nice resort where to spend holidays!

Cons: Maybe the proximity with the airport you will hear planes landing and taking off but it wasn’t a big deal for me as the resort was so nice

Pros: location is good, not to near to the centre but manageable by motorcycle. near the airport, no need to rush back. not so much traffic in front of hotel. room is big and spacious. property is clean, beach area also clean and cosy.

Cons: could update the aircond for latest model and faster cooling. the water for shower is not very fast.

Pros: We stayed in a bungalow, the room was very spacious, outdoor bathtub was great. Pool & beach were lovely and clean. Breakfast buffet was good and had a good range of options.

Cons: The staff at the beach bar were very friendly, but it felt they were under-staffed, service was very slow at times! Entertainment in the evening left a lot to be desired...

Pros: The beach is beautiful and the restaurant staff are helpful.

Cons: There were too many mosquitos in my room and the dirty environment and stagnant pond in the hotel should be blamed. The front desk staff (a pregnant woman) is rude and not helpful and had not arranged mosquito killing service and additional mosquito repellent oils as promised. English level of hotel staff is bad in general. Very pricy rate for such old hotel which definitely needs a renovation.

Cons: Really run down, entire hotel needs refurbing Beds rock hard Awful wine and could only choose from 2 cocktails from a 2 page cocktail list No room service after 10pm Customer Service really poor Very over priced

Pros: Beach front position, spacious clean room with balcony. Good selection for breakfast. Lovely swimming pool. Evening entertainment. Near enough to access places to eat in the evening.

Cons: Nothing!

Pros: Everything was absolutely amazing in our stay . Airport transport available for free. Amazing villa with beach view Bed very confortable. Lovely food in the resort Very kind staff Recommended 100%

Cons: The sea was a bit dirty when we were there

Pros: Accom included vinpearl land, safari which added value

Cons: There was an incident whereby the room contained clothes from the previous guest. Room was not thoroughly cleaned.

Pros: 3 pools of which one large one for children and one jacuzzi. New Year Presentation. Detailed report on existing programs, trips, procedures. Good Music at pool bar. Free transfer.

Cons: No clean towels, I had to carry a wet child from sweaming pool to the room, he could get sick. No free sunbeds. About 15 people roasted in the sun for more than an hour, waiting for a 30-minute bus until we asked the nearest hotel to take us to our hotel. Room was not ready for the appointed time.

Pros: location

Cons: The food on room service, and in the restaurant, was not always up to standard

Pros: good hotel in general, great beach, perfect breakfast

Cons: bathroom could be a bit better

Pros: Views from ocean view deluxe rooms are amazing. Definitely worth the money. Vinpearl Safari & golf course is just beautiful. Vinpearl resort & Golf is perfect

Cons: Better communication between hotel staff. Just lacking a little in this, perhaps due to tet holidays. Food at buffet was average. Should ensure the food is warm, it is Luke warm at best. Pool area should be open till closure of bar at pool.

Pros: No words to explain this place, do yourself a favor, book here if you searching heaven

Pros: Fantastic resort!! Staff are very very attentive. Exceptional service!

Pros: Architecture

Cons: Food,

Pros: Spa included in experience is very good. Facilities are excellent. The whole resort is build up to very high standard. And all rooms are very well maintained.

Cons: Food is the only non 5 stars field of the resort. Some staff lacks a little experience specially at restaurant.

Pros: The in villa pool was nice. The 2 spa treatments a day was a great addition. Good proximity to the airport. Staff were friendly and helpful.

Cons: There was limited food selection and variety during the breakfast buffet. If you are scared of insects and frogs, best to be aware.

Pros: Everything

Cons: BEACH BAR IPENS TO LATE!! Needs to be more service at the beach bar for guests as the always need to attend the bar for service. I would recommend staff to go around and ask guests if they would like to order drinks ect. The only down fall apart from this I will be returning again in april Wow!!!

Pros: Very nice villas, fantastic swimming pool and beach, good service, very professional staff, what else?!

Cons: Minor details: small fitness room, villa inside-lighting quite ‘cold’ could have more cosy/warm lightings. But those are details :)

Pros: Beautiful and clean. Quiet and Luxurious. The perfect place to get away and unwind. The staff is incredibly helpful and friendly and the facilities and amenities are incredible. Would highly recommend and definitely stay again!

Pros: Nice scenery, clean sea, quiet around.

Cons: The room was too dark. Even if it's characteristic, I think it's going too far. It's hard to find something. We stayed on the second floor, but the water pressure was really weak in the evening but got better in the morning. We arrived early, but we couldn't expect early check- in. Rather, even after 20 minutes of check-in time.... Also the room was not insulated against noise. We woke up early in the morning bcz of noise. There r too many flies in the restaurant. T T I won't go to there on Tet holiday.

Pros: The location on an isthmus was terrific. Water views abounded.

Cons: Inside was very dark, including the restaurant and passageways.

Pros: Its a beautiful resort with a nice pool and view of the sea. The treehouse restaurant is really nice and good quality. Staff is very friendly and tries really hard to make your stay a good one.

Cons: We booked for 2 nights and at arrival we were told there was a problem with the water supply. (They already had this for more than a day since we found a letter about it dated one day ago on our desk) This resulted in a basically non existent water pressure, we could not shower or wash our hands and hardly even brush our teeth. The last day it was even completely cut off. (This was especially annoying cause we booked the resort to relax and clean up after a part of our travel, but we couldn’t even shower) They offered us to go shower at the spa but the water pressure wasn’t better in there... Also this meant that for the entire last day no toilet at the resort was able to flush! As you can imagine that was rather disgusting. We didn’t get any compensation for this which we found rather surprising for a resort of this standard. Next to this they have the private island with the bar. Both nights we were there we tried to get there to watch the sunset and drink a cocktail but both times they ‘had just cancelled’ the boat service because the water was too rough. I appreciate they wanna offer a safe service to their customers, but it was only kinda windy so we didn’t understand why it was so dangerous to go literally 100m on that boat to the other side. It was also never mentioned anywhere that this could happen on a perfectly fine weather day (I obviously get they don’t go during a storm, but this made it look like they basically don’t run the boat service half of the time). This was very disappointing. The staff apologized to us for the inconveniences but we didn’t to be asked to pay full price for a room in which you cannot even use the restroom or take a shower.

Pros: Private island and trees

Cons: The room was not clean we found kids stickers on the doors and some used bandaid in the bathroom .. also the light in the bathroom went off at night and we cant turn it back on so we have to use the torch.

Pros: The location is good and close to cable car station. The villa is new and clean. Also there is a grocery store that you can buy fresh food to cook. Bicycle service and beach is super cool. Really love it.

Cons: I’ve booked a villa for 4 adults and 1 kid. The hotel just leaves two bedrooms open and locks 1 directly. Think it could better to notice the customer for choices about which ones to stay in.

Pros: Excellent breakfast and view. There were some stairs which can be little hard for senior citizens. Good staff. Excellent room.

Cons: Too far from reception and climibing stairs to reach the villa.

Pros: Nothing

Cons: The hotel is definitely not worth the price. The service needs many improvements to reach the standard of a five-star hotel. - There are two beaches - one of them is completely full of mosquitos. On our first day each of us got around 20-30 bites of mosquitos on all the body (I'm not joking). Nobody from the staff informed us there was such a mosquito invasion. - On our second day, they asked us if we wanted an upgrade to the "On the rock Villa". We accepted and we prepared everything to move to the new villa. Only after 4-5 hours they told us that the "On the rock Villa" was not available anymore. Things like this are definitely not acceptable in these kind of hotels. - No water pressure at the rooms at the first floor - Restaurants and Mini-Market have exorbitant prices for the Vietnamese standard. - After all our complaints, the only thing they offered us was an extra-night with a 10% discount. This is ridiculous. - After this experience, we booked another 5 star hotel (not in the same area of the island), which was not only a lot cheaper, but had a much better service.

Pros: Excellent room facilities and fresh air from the hill and the ocean

Cons: A bit long to wait for buggy Had better have a Good asian restaurant with selected local foods

Pros: We booked a 2 bedroom villa. And they opend all 3 rooms for us so it was so cozy and nice. the location was right in front of the mainpool and breakfast restraunt. We had a wonderful experience and really really hope to comeback soon. The mainpool is so amazing!

Cons: Incomvinient that there is no microwave. And the sink is too small to wash big pasta dishes which the resort offerd. The pot was small to cook a 3 bedroom villa guest. Maybe you can barely cook 3 portion of meal. If the kichten has more products to use it would be a 100% awsome place to spend your vacation.

Pros: Villa is beautiful and beach & property do not feel crowded

Cons: 1. No washer/dryer in the villa 2. Not enough dining facilities to accommodate all guests. 3. Beach is small

Pros: I like the design, the location and the architecture of the villages, the central pool is very beautiful. In short, everything is fine.

Cons: No see.

Pros: The cleaning staff were so kind and generous as well as breakfeast staff.One staff member particularly went out of her way to help my husband ,who became very ill,by making him special tea.I will never forget the kindness shown to our family of these staff members.Thankyou so very much.

Cons: I didnt appreciate the attitude of the staff who didnt help my children with the kyacks.They just sat there and should have assisted.Seemed quite angry and never smiled.

Pros: Great location next to the Beach. Tenniscourt and good service.

Pros: The location the staff the food .. everything .. it’s like paradise .. we have a sea view cabin was absolutely perfect

Cons: Nothing at all

Pros: Had a VIP premier room and was pleasantly surprised that we had a beautiful beachfront bungalow. Breakfast was good, beach is well maintained.

Cons: Food was very expensive, air con didn't work very well in our room, minibar very expensive. Everything else was great.

Pros: Location, noce beach, pool, brekfast service

Pros: The room was great, especially the bed. The pool and beach were great. The food at the buffet dinner was awesome. the location is awesome, and overall the resort is really good.

Cons: The children's indoor playground is really filthy, so that we didnt take our daughter back after the first time. The open air playground is in the sun, so not really good for small children during the day. On one of the days, our room wasnt cleaned, we don't know why.

Pros: Once in the hotel it's like an oasis and you cant hear the hustle and bustle of the strip. Love the garden bungalow and the beach. Staff are very helpful and attentive in the main.

Cons: The strip outside the hotel is very busy and loads of traffic tooting their horns.

Pros: Lovely sea facing spacious bungalow, clean uncrowded beach, lovely gardens, great pool, the whole place was very clean and very relaxing and the staff were great

Pros: Amazing place. Everything was great. The resort, staff, rooms was all exceptional and the beach and front area they have has to be one of the best on long beach.

Cons: I didn't like leaving

Pros: Beach front villa was amazing. Relaxed and comfortable, the service and facilities were excellent. Enjoyed the fabulous breakfast every morning. This was a sensational stay. Highly recommend a beach front villa. :-)

Pros: Very friendly staff. Convenience location and good facility both for work and leisures

Cons: Yet to find one

Pros: Big, comfy room, beautiful hotel gounds, clean beach, very big sea swimming area. I don’t know if the hotel was empty (judging by breakfast- rather not!) but it was never crowded and everyone could have their privacy. Good breakfast, nice restaurants within 5mins walk- I miss it already!

Cons: Can’t complain about anything!

Pros: perfect location to everything. nice beach and pool. very polite staff although some of them can't speak English, but willing to help all the time.

Cons: the king size bed of ocean view room is actually two single beds putting together.

Pros: We had accidentally booked a room with one big bed instead of two smaller. The staff was very nice and we got an extra bed in the room with no extra charge, and an offer to change room after two nights when they would have an available room with two beds. Very good breakfast. Great location by the beach and easy to grab a taxi to the city We stayed in the "beach zone", I think that was the name. We did yoga one morning wich was included in your stay, you also got one hour of free tennis. A very nice tenniscourt

Cons: The only bad I think was our neighbour that slammed the door very hard

Pros: It is a perfect place to relax and have fun! It has a great location and the beach is nice. Lovely people works there. Great breakfast.

Cons: The shower could have been closer

Pros: Excellent location, breakfast, staff! The rooms are confortable. I would advise everybody!

Pros: The breakfast was outstanding.

Cons: A bigger menu on the beach.

Pros: We had a fantastic stay at Famiana Resort & Spa. Nice and clean room, large bathroom and a great view from our balcony. Staff members were smiling and helpful and made us feel very welcome. The hotel is located at the beach, which is beautiful and clean. I would also recommend the free yoga classes they offer every morning (except for weekends). The breakfast is very good, and there are many restaurants and small shops just outside of the hotel. If you are looking for a relaxing spot to spend your vacation, you won't regret choosing this one!

Cons: Beware of the traffic outside of the hotel area. There are no pavements or anything, but just watch your step and you'll be fine. It's nothing compared to Ho Chi Minh City :)

Pros: amazing service! super friendly staff. Beautiful rooms, great location

Pros: Check in was an issue and there were a few language backfires but other than that an awesome stay.

Cons: Not enough people spoke English.

Pros: Everything was fantastic from the villas to the location. Staff were so friendly and helpful, especially Mr Tuan and Mr Lam. Will definately return.

Pros: Beach with many games and the enthusiasm of the staffs

Cons: The food was not delicious. And it was too expensive for its value

Pros: The check-in process was very easy. and all the staff were kind. Room service was very satisfying

Cons: The breakfast restaurant was too loud.

Pros: Beautiful Place

Cons: There should be some nightly entertainment space like a disco, somewhere to have drinks and listen to music. The price of drinks such as beer is very high in the restaurant, there should be daily offers of good fish for food,

Pros: Position of the vila direct on the beach. New year eve party was awesome. One of the best. Our villa was absolutely fabulous. Big, clean, nice design, cozy, comfortable. Mr Tuan, our guest staff was absolutely amazing. Excellent english(for Vietnam it is a miracle) always paying attention to our needs, organizing tour for us and most of the time do the job for his colleagues that could not communicate with foreigners.

Cons: Staff did not speak English at all. They did not refill daily the shower gel and shampoo on the bathroom. Food was average, the same everyday and all the daily meals almost the same. Very noisy the restaurant and nobody speak english. Not even international words: yes, no, espresso, fruits,etc..

Pros: The best hotel in phu quok! We got a huge villa, very spacious, very luxurious, very well equipped and tastefully decorated with big TV, private pool with lake view. The shuttle service is very efficient, both inside and outside the hotel pick up and droop off from the airport. Also they have shuttle to the city 2 ways. Reception and departure are very efficient, everything is computerized and modern. The place itself, the gardens and pools are clean and well kept and everything is very green and beautiful to the eye. The beach is clean and the water are clear, there are many beach facilities to guests use