Best hotel
Hacienda Puno
Best hotel
No. 63 in Peru

Hacienda Puno

Jr Deustua No 297, Puno 0, Peru
+51 5135 6109   Official website

Cheapest
rate per night

8.6

Excellent
based on 1,141 reviews
Hacienda Puno - Puno, Peru
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK £27
Expedia £29
KAYAK £31
KAYAK
Expedia
KAYAK

Good to know

Distance to city centre 0.5 mi
Location rating 9.3
Nearest airport Juliaca
Distance to airport 27.2 mi

Rooms

Check-in
Check-out

Standard rooms

£37+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£37 per night

Double rooms

£27+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£27 per night
IMAGE
Unknown
£29 per night

Reviews

Pros

Traveller rating

125
40
7
4
0

Time of year

Traveller type

Show reviews that mention

+
breakfast is not good in 111 reviews
des armas in 3 reviews
french toast in 8 reviews
friendly staff in 105 reviews
good restaurant in 16 reviews
good selection in 4 reviews
great hotel in 46 reviews
great location in 93 reviews
hot water in 36 reviews
location bit in 12 reviews
peru in 6 reviews
plaza de armas in 42 reviews
puno in 5 reviews
room dark in 73 reviews
room good in 74 reviews
room with window in 72 reviews
sheets and towels in 7 reviews
value for money in 20 reviews
  • Mediocre
    Dec 2019
    2.5

    The only decent thing about this place were the breakfast staff, who were really sweet and friendly. They should be working downstairs on reception or teach the downstairs staff how to interact with customers.

    Staff - from the moment we arrived the staff were unfriendly, no smiles, not even a hello! I actually heard the girl ask her colleague where to put the booking.com people. So be warned, if you book on here they’ll dump you in the worst rooms. That would be ok if they were nice, but they’re not. Noise - our room was located on the ground floor close to the water pump. The pump makes a huge amount of noise, and did so all afternoon and then at night until I went to reception and complained at about 9.40pm. You could here the pump over the TV and shower and in no way could you relax. You could hear the pump quite clearly in reception through closed doors, but the staff didn’t want to know. She (receptionist) started whispering to the night man saying there was a little noise in our room, so I interrupted as I speak Spanish to tell him the truth that actually the noise was ridiculous and completely unacceptable. No apology at all from any of the staff. Eventually the pump was turned off. I was told at this point that the hotel was full and they couldn’t change our room until the following morning. They also told me the pump would not be turned on in the morning but at 6am the noise woke us up. I went straight to reception, it was now a different girl, as equally unhelpful and uncaring who didn’t know anything about what had happened the previous night. Again no apology. Unsurprisingly no managers were around to talk to. Eventually we were given a new room and some nonsense story about the pump being under maintenance. A) why put people in a room next to a pump under maintenance and b) another lie as my partner works with water pumps In London and they normally make this sort of noise. Not even an apology as we changed rooms. Smoke - as if the noise hadn’t been enough, our room started to smell of cigarette smoke. It had a corner window right by the bed which led to an indoor corridor.

  • Excellent
    Dec 2019
    9.0

    Good location near main square,comfortable room,good breakfast.Parking in some distance from hotel.

    Nothing

  • Excellent
    Nov 2019
    8.8

    Location. Breakfast area.

    Cold room, cold shower.

  • Good
    Nov 2019
    7.5

    Clean, safe space. Friendly staff. Good location. Comfy bed and big bathroom.

    Room was a little stuffy, I wanted to open a window for fresh air. Buffet breakfast, 6-9, is good so long you eat before 8 otherwise looks like the foods been sitting for a while.

  • Excellent
    Nov 2019
    10.0

    Breakfast was good with a lot of variety. Location right off the Plaza. Very helpful and kind staff .

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

With a stay at Hacienda Puno, you'll be centrally located in Puno, within a 5-minute walk of Puno Cathedral and Puno Central Market. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.6 Excellent

based on 1,141 reviews

9.3

Location

9.2

Cleanliness

7.8

Room

7.4

WiFi

Things to know

  • Wonderful sightseeing
  • Impressive bathroom
  • Clean rooms
  • Spacious rooms

Check in

12:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Complimentary breakfast
Free Wi-Fi
Business centre
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Disabled access
Lift
Laundry facilities
Hairdryer
Cable or satellite TV
Air-conditioned
Coffee shop
Internet (surcharge)
Pets not allowed
Currency exchange on-site
Gift shop

FAQs when booking at Hacienda Puno

Where is Hacienda Puno located?

Hacienda Puno is located at Jr Deustua No 297, 0.5 miles from the centre of Puno. Puno Plaza de Armas is the closest landmark to Hacienda Puno.

When is check-in time and check-out time at Hacienda Puno?

Check-in time is 12:00 and check-out time is 10:00 at Hacienda Puno.

Does Hacienda Puno offer free Wi-Fi?

Yes, Hacienda Puno offers free Wi-Fi.

Does Hacienda Puno offer free parking?

No, Hacienda Puno does not offer free parking.

Does Hacienda Puno offer free airport shuttle service?

No, Hacienda Puno does not offer free airport shuttle service.

How far is Hacienda Puno from the airport?

Hacienda Puno is 27.2 miles from Juliaca.

Can you bring pets to Hacienda Puno?

No, pets are not allowed at Hacienda Puno.

Does Hacienda Puno have a pool?

No, Hacienda Puno does not have a pool on-site.

Photos

Hacienda Puno - Puno - Bedroom All photos (9)
Hacienda Puno - Puno - Bedroom Bedroom (5)
Hacienda Puno - Puno - Dining room Dining room (1)
Hacienda Puno - Puno - Lobby Lobby (1)
Hacienda Puno - Puno - Stairs Stairs (1)

Location

Most popular landmarks

  • Puno Plaza de Armas 143 yd
  • Puno Cathedral 235 yd
  • Titicaca National Reservation 3.8 mi
  • Sillustani 12 mi

Getting around

Juliaca 27.2 mi

Nearby hotels

Closest

8.2 Excellent (181 reviews)
0.03 mi
8.4 Excellent (789 reviews)
0.04 mi
8.4 Excellent (512 reviews)
0.04 mi

Cheapest

7.8 Good (158 reviews)
0.12 mi
8.1 Excellent (264 reviews)
0.09 mi
7.9 Good (1,140 reviews)
0.17 mi

Most recommended

9.2 Excellent (1,370 reviews)
0.11 mi
9 Excellent (871 reviews)
0.05 mi
8.7 Excellent (216 reviews)
0.2 mi