Location and the layout of the room
The incidental fee for locals was $250 per night
The $250 incidental fee because I live locally
The hotel was clean and the room exceeded expectations.
The morning breakfast experience. Several guests could not be seated for breakfast due to a large inconsiderate group who were loitering in the area. The oatmeal ran out and kitchen staff were unwilling to make more. Their attitude was not satisfactory.
Dirty staff not very knowledgeable breakfast was terrible.
It was convenient, and the bed was very comfortable.
There was nothing that we did not like. We were more than very satisfied.
The 1 bedroom suite was amazing with a living room that had a pullout couch with another very nice TV
The bed so soft!
The openness of everything
It was a convenient location for our needs in that it was on the way to our destination and return trips. Quick access to the interstate was a plus.
Just being particular.. there was no ice machine, I had a cooler to refresh. Some young kids were enjoying banging on our door and running off. Our room (202) was next to a stairwell. Luck of the draw. Overnight room got warmer, muggier, woke in a sweat.
Staff were amazingly helpful, breakfast delicious and varied, room spacious, clean and very quiet. Couldn't ask for a more restful night away from home.
Tornado watch that had nothing to do with the hotel.
Nice Room. Clean.Good location.
Clean and convinent.
We should have been told that check out was at 11:00am when we checked in. Even though they worked with us on this, I did not like the feeling of being rushed out.
"Located in Innsbrook, this hotel is 1.5 mi (2.5 km) from Children's Museum of Richmond and 2.6 mi (4.2 km) from Short Pump Town Center. Regency Square Mall and Henrico Doctors' Hospital are also within 6 miles (10 km). "
based on 44 reviews
Policies vary by room type and provider.
Guests with existing Residence Inn By Marriott Richmond Northwest reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Residence Inn By Marriott Richmond Northwest for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Residence Inn By Marriott Richmond Northwest is located at 3940 Westerre Parkway, 10.4 miles from the centre of Richmond. Regency Square Mall is the closest landmark to Residence Inn By Marriott Richmond Northwest.
Check-in time is 15:00 and check-out time is 12:00 at Residence Inn By Marriott Richmond Northwest.
Yes, Residence Inn By Marriott Richmond Northwest offers free Wi-Fi.
Yes, Residence Inn By Marriott Richmond Northwest offers free parking.
No, Residence Inn By Marriott Richmond Northwest does not offer free airport shuttle service.
Residence Inn By Marriott Richmond Northwest is 17 miles from Richmond Byrd Intl. Residence Inn By Marriott Richmond Northwest is 58.7 miles from Charlottesville Albemarle.
Yes, Residence Inn By Marriott Richmond Northwest is a pet-friendly hotel.
Yes, Residence Inn By Marriott Richmond Northwest has a pool on-site.
Residence Inn By Marriott Richmond Northwest has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.