Hotels near Roanoke airport

Hotels near Roanoke airport

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Roanoke (ROA) - Roanoke, VA, United States
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Best hotels near Roanoke airport

Cleanliness
9.2
Comfort
9.2
Facilities
9.4
Location
9.1
Overall
9.2
Overall 8.9 Excellent
Based on 226 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.4
Location
9.1
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.3
Services
9.2
Staff
9.3
Cleanliness
9.8
Comfort
9.8
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Facilities
9.3
Location
9.0
Overall
9.0
Cleanliness
9.7
Comfort
9.3
Location
9.7
Services
9.5
Staff
9.3

Excellent 9.0
Pros: The aesthetic of the hotel room was very cozy and professional. I feel like this would be great for anyone traveling for business. Starbucks in hotel was delicious.
Cons: Took a while for the water in the shower to heat up
Excellent 9.0
Pros: Outside in the back they had a patio area with a fire pit. That was so very nice. The hot tub was great but the pool was a little small but nice tho. Nice gym area.
Cons: They had a cafe in the lobby. It was pricey especially the beer and drinks. Coffee wasnt too bad. The cafes staff could have been more polite. They were not friendly. From the morning or night shifts.
Excellent 8.0
Cons: NO microwave in the room. Lobby only is not Covid safe or convenient.
Excellent 10.0
Pros: Quiet area. Amazing staff. Have spent 3 times as much on a room and this one was just as nice!!!! Will ABSOLUTELY stay again if I'm in the area!!!
Good 7.0
Pros: It was clean.
Cons: The room I was given was not made… but that was remedied immediately.
Okay 5.0
Pros: Room layout
Cons: Beer bottles left in room from previous person
Good 6.0
Pros: Huge bed
Cons: No Room Service, very small pull out couch
Good 6.0
Pros: Leaving
Cons: Room ok. Exterior filthy, looks like outside areas had not been cleaned for quite some time.
Excellent 10.0
Cons: No, everything worked out really well.
Excellent 9.0
Pros: Liked the body was, shampoo & conditioner dispensers in the shower Liked the contactless method of opening room door(just tap with your card)
Cons: Toilet seat is very low & there is no grab bar to help out with this
Excellent 10.0
Pros: It was very clean, the staff was kind and friendly. Very professional.
Cons: No
Excellent 10.0
Pros: Excellent accommodations. Comfortable, clean and friendly. Easy to get to off the highway. Very quiet.
Excellent 10.0
Pros: Beautiful public spaces. Great room!! Very clean and very comfortable.
Cons: No
Excellent 8.0
Pros: Was very pleased with the cleanliness of the hotel!
Cons: Staff was not real friendly.
Excellent 10.0
Pros: Clean, quiet and comfortable.
Cons: None
Mediocre 3.0
Pros: It was clean
Cons: Breakfast wasn¿t free, and it wasn¿t near the mall
Excellent 10.0
Pros: At the front desk is always excellent and the young lady who goes to Wake Forest were very nice and helpful. Good bedding, size of the room, and free internet
Cons: Room 543,Some light bulbs were old fluorescent ones which give the room a low end look. One light bulb on the LSF of the bed was burned out. I suggest moving the microwave/frig unit to the right of the TV as you cannot see the TV while working at the desk
Good 7.0
Pros: Location
Cons: Room blankets were inadequate and heater/AC was loud.
Excellent 10.0
Pros: Atmosphere quiet
Cons: No issues
Excellent 10.0
Pros: Great location, good gym
Cons: No free breakfast
Good 7.0
Pros: Let u swim in the hotel next door
Cons: Didn't offer free breakfast
Poor 1.0
Cons: Hot tub very dirty. 3 inches of foam present when the Jets were on. Only a handful of stations had a signal. Morning of check out there was no hot water.
Okay 4.0
Pros: Proximity
Cons: Appearance and bed comfort
Excellent 8.0
Pros: Very nice facility.
Cons: No breakfast included for the price.
Excellent 9.6
Pros: Friendly, accommodating staff. Location. Attractive, well maintained and comfortable facility.
Cons: No free breakfast.
Courtyard by Marriott Roanoke Airport - Roanoke
Rated no. 1
8.9
Excellent 8.9
Based on 226 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.0
Location
9.3
Overall
8.0
Overall 8.8 Excellent
Based on 486 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
9.4
Services
9.0
Staff
9.0
Cleanliness
9.3
Comfort
9.2
Location
9.4
Services
9.0
Staff
8.9
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
9.1
Comfort
8.9
Location
9.0
Services
8.7
Staff
8.8
Cleanliness
8.9
Comfort
8.6
Location
8.7
Services
8.8
Staff
8.8

Poor 1.0
Pros: Location next to airport and regional shopping center is good. But access roads and exits are poorly developed and traffic in the area is excessive and difficult to navigate.
Cons: Checked in after 7p and the the property lost all power until the next day. The hotel could not get the internet service working for the entire 2 day stay. Our room was only half clean at check in and then no daily cleaning service after. A shortage of bath towels. A continuously barking dog in the adjacent room.
Excellent 10.0
Pros: The staff was beyond great!
Cons: Not a thing
Good 7.0
Pros: It's conveniently located by the mall.
Cons: On that day, there was some confusion about the rooms and there was a delay in getting checked in. I think the tub basin was scratched.
Excellent 9.0
Pros: The breakfast was pretty good.
Excellent 10.0
Pros: It was VERY spacious and affordable. The pool was great!
Cons: The tub needs a slip mat or something it was a little slick
Good 6.0
Pros: Nice area, very scenic with good restaurants and shopping around.
Cons: I pad for the night through booking, I was charged again by the hotel. The front desk issued a refund this morning for the additional 140 charge, however when I got home I realized we have been charged again, this time for 245.00 As of right now this is still pending with no conclusion as they say they cannot see this charge from their end.
Poor 1.0
Pros: Nothing
Cons: This hotel added additional charges without letting us know.
Excellent 10.0
Pros: A number of good restaurants are nearby.
Excellent 8.0
Cons: Room had not been vacuumed. Mess on floor.
Mediocre 3.0
Cons: The walls were paper thin and they overcharged me- almost double the rate quoted.
Good 6.0
Cons: Thin wall
Mediocre 2.0
Pros: Cleanliness
Cons: Staff gave another person my same room and he walked in while I was sleeping. Ac unit made a lot of noise
Excellent 9.0
Pros: Great breakfast
Excellent 10.0
Pros: Followed covid guidelines and room was very clean. Despite COVID they had a great breakfast that was safe with hand sanitizer, gloves, and masks
Excellent 10.0
Pros: Service was excellent
Cons: Breakfast selections could have been more
Excellent 10.0
Pros: Coffee/hot beverages in the lobby
Okay 5.0
Cons: old property,dated decor bathroom fixtures scratched and unsightly - need to be replaced
Poor 1.0
Pros: It was a nice place, breakfast was good.
Cons: We were subjected to a room inspection, something I saw no other guest receive before we were allowed to book a second night no explanation was given. Also ac broken, offered comp night stay, that will maybe come in mail in two weeks? Why not email.
Excellent 9.0
Pros: Very well cleaned with covid-19 precautions taken. Minor maintenance issue addressed immediately. The staff was very friendly and helpful.
Cons: While covid-19 necessarily altered the delivery of breakfast, they had great difficulty stocking the items on the menu
Excellent 8.0
Pros: Cleanness
Cons: Noise above me in the morning
Excellent 10.0
Pros: Given the pandemic with covid, our experience was bette than anything I could have expected. The hotel was clean, the room was excellent (spaciously appointed with details in the cleaning), and the larger meeting areas were open to sit in with your group
Cons: Unfortunately the breakfast menu ( which was an unexpected bonus given covid), listed oatmeal as an option. However what arrived with a sugar honey almond topping was grits. I like grits but not with almonds. I would have chosen a different topping op
Good 7.0
Pros: The hotel staff is excellent
Cons: There was a blood spot on the bottom sheet when I pulled back the cover. They immediately moved us to another room and refunded that night’s charge.
Hampton Inn & Suites Roanoke Airport - Roanoke
Rated no. 2
8.8
Excellent 8.8
Based on 486 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.1
Location
9.0
Overall
8.3
Overall 8.7 Excellent
Based on 1,869 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.1
Location
9.0
Overall
8.3
Cleanliness
5.9
Comfort
1.9
Facilities
5.9
Location
7.9
Overall
3.9
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.7
Staff
8.8
Cleanliness
9.2
Comfort
9.0
Facilities
8.5
Location
9.0
Overall
8.7
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
9.0
Staff
9.1
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.3
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.0
Overall
8.6
Cleanliness
8.9
Comfort
9.0
Location
9.0
Services
8.8
Staff
8.8

Excellent 9.0
Pros: location
Cons: didn’t get the breakfast. it was poorly communicated that I needed to fill out form to get a bag of food. I thought they had buffet and form was for grab and go instead of eating there.
Good 7.0
Pros: easy to access
Cons: needs a little updating
Okay 4.0
Cons: Lobby smelled like cat pee. Carpets in the halls and room were dirty and stained. Bathroom had mold around the tub.
Excellent 9.0
Pros: I've stayed here several times,staff is always really friendly and rooms ,hallways and property as a whole is always noticeably clean.
Cons: wish they still had the pre covid brrakfast.🤣
Excellent 9.0
Pros: The accessibility from the interstate. Several restaurants were within half mile.The running path just outside the premises and the late 12 noon checkout time
Cons: Didn't really like the bag breakfast, But I understand that is due the pandemic and the hotel is looking out for the overall health of the guests and their s
Excellent 8.0
Pros: It was very clean and the room was esthetically pleasing.
Cons: The place felt cold in its simplistic design.
Excellent 8.0
Pros: Room and hotel was clean. Comfortable beds. Breakfast was rearranged to be based upon an order due to Covid, but I appreciate that they still offered that option!
Excellent 10.0
Pros: The service and staff were helpful
Cons: The room keycard has to be initialized every morning in the reception, they could change it.
Mediocre 3.9
The room itself was good for the money but it was disgusting. The carpet was stained, any surface that isn’t commonly touched like headboards or picture shelves had a year or more of dust on it, and the bathroom surfaces and floor had some sort of sticky film on it… like someone was using the wrong cleaner. We got there after a long day and just wanted to crash so we lived with it.
Excellent 10.0
Pros: Very clean, large room, close to the Highway and great value
Cons: No, there is nothing not to likr
Excellent 10.0
Pros: Check in was quick and welcoming
Excellent 10.0
Pros: Friendly knowledgeable staff.
Good 7.0
Pros: The rooms were super clean.
Cons: Lobby was not so clean
Excellent 9.0
Pros: The cleanliness and spaciousness of the room.
Good 7.0
Pros: Clean, nice rooms and good environment
Cons: Check in took over 45 minutes. There was only one person doing check ins and everyone was waiting forever
Excellent 9.0
Pros: Everything excepted bag breakfast.And the price
Cons: The bag breakfast
Good 7.0
Pros: Good staff
Cons: The booking mentioned got breakfast included. But there was no hot breakfast.
Excellent 9.0
Pros: The staff-housekeeping, maintenance, and front desk were informative, professional, and pleasant! The trainee presented with a calm and helpful disposition. Breakfast was good and filling. Included variety of choices.
Cons: Nothing
Poor 1.0
Pros: I would never stay here again. I liked nothing about it.
Cons: Management was terrible. Property was terrible. I would never take my family here.
Good 6.0
Pros: Has a pool. Clean & conveniently located.
Cons: Breakfast should be improved. We understand it is still Pandemic time, but the pancakes were frozen in the bag and there were items missing like the syrup.
Good 6.0
Pros: The bed and room were clean and comfortable. The lady at the front desk was pleasant, even when she couldn't be helpful. I liked being able to see a mountain even though it was over a highway. Easy access to I81 without being directly on it.
Cons: The pool was available by reservation only. Fortunately we got a time that worked. Hot breakfast was not available as shown, it was a bagged situation. When no muffins were available, we got 2 apples. That was not acceptable.
Good 7.0
Pros: Location was great. Grab and go breakfast was more than other hotels. Large rooms.
Cons: Suites are not really suites. It¿s a room with sofa and beds in it. Not separate rooms
Good 7.0
Pros: Pool could be reserved for one family during Covid. Bag breakfast options to heat in your room.
Cons: Masks were not enforced despite spiking Covid levels. No washcloths in room or at front desk.
Poor 1.0
Pros: Nothing. The first lady we s spoke with was nice and accommodating, the morning lady was rude and disrespectful.
Cons: I asked the lady that checked me in if I could pay extra to check in early and still have another night. She said yes. I paid. Happy. The next morning, the other lady woke us up and asked if we were checking out. I said no we're paid up. She made us leave
Good 6.5
Pros: Convenient location. Nice staff at front desk.
Cons: Vacuum the rug in the room and clean the bathroom more thoroughly.
Good 7.0
Pros: Location, clean rooms, nice shower, bagged breakfast during pandemic times
Cons: We did not receive the correct number of bagged breakfasts for our number of guests, but they were generous enough, we could share and make it work.
Poor 1.0
Pros: Not much at all
Cons: The room was dirty. Hair all over the bathroom floor. The mirrors were dirty. 1/4 of a roll of toilet paper on roller with no spare. One shower towel and two other small hand towels that was It! Carpet had food on it. Found a used Q tip laying on the A/C
Good 7.0
Pros: Location
Cons: Was placed in room adjacent to conference room where a religious revival meeting was in noisy progress
Okay 5.0
Pros: They gave us a new room when the toilet stopped working.
Cons: It took 1/2 hour to check in. The person before me had reservation problems and even though the hotel was practically empty, it took 1/2 hour for the one man staff to sort out the problem. I thought unusual for a large hotel to be so understaffed.
Good 7.0
Pros: I enjoy this brand but this was our worst stay.Room.was not cleaned on arrival had to walk from one end to desk to get another key. We requested king got 2 queens. Worst part tv did not work properly for me to watch the debate. Bummer!!
Cons: Help tried to please
Mediocre 2.0
Pros: Leaving to come home.
Cons: The general manager and some of The front desk staff
Okay 4.0
Pros: location
Cons: poor cleaning procedures, you could tell a lot was missed While checking in I waited for 30 minutes for someone to show up at the front desk.
Excellent 9.6
Very nice. Comfortable. Clean. Good location.
Poor 1.0
Pros: Location
Cons: Room was filthy.. Floors/Night Stand and bathroom counter. I doubt this room was cleaned. Waiting on GM to get back to me.
Okay 5.0
Pros: AC worked good once reset and turned on
Cons: They had entire main parking area roped off for an event that must have been scheduled for the next day. Never saw a car parked during first day and night of my stay. Very inconvenient available parking.
Excellent 9.7
Pros: Staff was very friendly, rooms clean, food good
Cons: Nothing
Good 7.1
Pros: Location
Mediocre 3.0
Pros: Easily accessible from highway.
Cons: Hotel was under major renovations and not know to me at the time.
Excellent 9.1
Pros: Comfy beds, clean, friendly staff,
Cons: No extra outlets or usb ports by bed. Had to unplug alarm clock to charge cell phone to keep nearby over night
Mediocre 3.0
Pros: The staff was super nice. Nicely renovated lobby. Great Mexican restaurant located next to hotel. Located right off the highway.
Cons: The rooms appeared clean, but 'tired' looking. I didn't appreciate the large, quick moving insect crawling across the bathroom floor.
Country Inn & Suites by Radisson, Roanoke, VA - Roanoke
Rated no. 3
8.7
Excellent 8.7
Based on 1,869 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
8.5
Location
8.9
Overall
9.0
Overall 8.9 Excellent
Based on 68 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
8.5
Location
8.9
Overall
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
8.8
Staff
9.1
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.4
Comfort
9.3
Location
9.1
Services
9.5
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.8
Comfort
8.3
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
9.4
Staff
8.8

Excellent 8.0
Pros: Breakfast was ok. Got more at lower grade hotels. Breakfast area was a little unorganized. Food had to be taken back to room which was ok, but I had to ask for a tray and I had to ask for milk. Milk not available on tables for cereal.
Cons: Front desk had problems obtaining decaf coffee packets for machine. Toaster was broken.
Mediocre 3.0
Pros: Room was clean
Cons: I made reservations for 2 adults. My husband had an outpatient surgery scheduled for the next day. We live over a hundred miles away so, drove up the day prior to surgery so we could get some rest. We were put on the 3rd floor directly above the pool. People were in the pool yelling and screaming. No rest!!! Then, when the pool finally did close, the people above us were running around and screaming all night. Total waste of money, no rest at all. So disappointed. Hotel should put adults without kids in different section of the hotel.
Excellent 10.0
Pros: Very pleasant experience and will always stay there whenever in the area!
Excellent 10.0
Pros: Property was clean, quiet, and comfortable.
Cons: N/A
Excellent 10.0
Pros: The facility was very clean and front desk staff were very courteous and helpful. They took my phone calls promptly and answered all my questions to my satisfaction. They made my stay most pleasant even after I called back to ask about a lost item.
Cons: I sincerely cannot complain about anything at your facility.
Excellent 9.0
Pros: This beautifully equipped suite was a wonderful way to stay two nights amid a long journey. The staff was impeccable and customer friendly. I strongly recommend this site.
Cons: The kitchen table is tiny and very unstable.
Mediocre 3.0
Pros: Rude employee @the kitchen. Terrible coffee ( weak out of regular coffee most of the time. Your kitchen employee acted as she was doing me a favor to get a milk,
Cons: Location
Excellent 10.0
Pros: I felt like I was home.
Cons: No
Excellent 10.0
Pros: Suite with a kitchen and morning breakfast included.
Cons: Could not get icemaker in fridge to work, so had to make ice cubes in the ice cube tray.
Excellent 10.0
Pros: Clen comfortable room at a convenient location
Excellent 10.0
Pros: The overall friendliness and cleanliness. The suite was exactly as described and even our dogs had a good time
Cons: No
Excellent 8.5
Pros: Room was spacious and well laid out. Bed comfy. Predictable/reliable Marriott quality.
Cons: Sofa bed was not great, even for a sofa bed. Hot options at breakfast did not taste good, especially the eggs. Cold cereal was fine.
Residence Inn by Marriott Roanoke - Roanoke
Rated no. 4
8.9
Excellent 8.9
Based on 68 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.9
Location
9.0
Overall
4.0
Services
8.6
Overall 8.5 Excellent
Based on 187 reviews
Cleanliness
8.7
Comfort
8.9
Location
9.0
Overall
4.0
Services
8.6
Cleanliness
2.0
Location
6.0
Overall
4.0
Staff
8.0
Value for money
4.0
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.0
Cleanliness
8.4
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.6
Cleanliness
8.8
Comfort
9.0
Location
9.5
Services
8.8
Staff
8.5
Cleanliness
8.4
Comfort
8.5
Location
8.8
Services
8.5
Staff
9.1
Cleanliness
8.3
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.9

Excellent 10.0
Pros: Clean and location.
Cons: No breakfast
Excellent 9.0
Pros: It was clean and in a good location! Friendly staff.
Cons: I found no issue with the property!
Good 7.0
Pros: It was much bigger than I expected which was very nice.
Cons: The walls were very thin so we could hear everything the room next to us was doing.
Excellent 10.0
Pros: The location was great, the room was clean and comfortable. No problems with late check in.
Excellent 8.0
Pros: The room was large and great for a family of five.
Cons: It said that breakfast was included but they did not have breakfast.
Excellent 8.0
Cons: It was indicated on the website that hot breakfast was included. THERE WAS NO BREAKFAST.
Excellent 8.0
Pros: It had a great location it was convenient to everything. Very clean I am very private which is something I really liked.
Cons: I left the door open to my hotel room after I left. Apparently someone went into my room and smoked and I got charge for it. I explain to them that I do not smoke but they did not want to hear it so I got charged $100 for something I didn’t
Okay 4.4
I’ll start with the good news. Good location. Great price for a suite style room with a kitchenette that sleeps 6. Water pressure good. Staff very helpful and sweet. Generally clean but not even close to acceptable, esp during a pandemic. First room looked and smelled fine. Checked out everything, but found large stains on carpet, tv not working properly, and tiny bug casings on pull out mattress. Second room smelled of heavy food/oil, stains on mattress and hair on beds. Third room looked newer so no stains, bugs, etc but smaller than the first 2 and smelled of maple syrup. After a full day of driving and being 10pm we stayed in room 3. Leaving early to finish our trip but will not be back. I’ve stayed in plenty of hotels and never had an experience like this. Exhausting for sure.
Okay 5.0
Pros: The room and the setup.
Cons: Yes my card was charged multiple times over the 3 day period in which I stayed...basically one day i paid for my.room 3 times. When i went to the hotel staff to resolve this issue, i was pretty.much put on the backburner...
Excellent 10.0
Pros: Clean, great location, friendly staff
Excellent 10.0
Pros: Beautiful clean rooms, staff was excellent!
Excellent 10.0
Pros: The room was big, very comfortable, and clean. Staff was very nice. Great location, near mall and airport. The breakfast was very good with lots of options, better than other more expensive hotels I've stayed in. Should be rated higher than 2.5 stars.
Cons: The carpet in the hallways was a little worn and tattered from lots of foot traffic. This seems to be a common problem in the common areas of most hotels.
MainStay Suites Airport - Roanoke
Rated no. 5
8.5
Excellent 8.5
Based on 187 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
10.0
Overall 8.4 Excellent
Based on 403 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
9.0
Location
9.0
Services
8.7
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.5
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.2
Services
8.7
Staff
8.6
Cleanliness
8.5
Comfort
8.3
Location
8.9
Services
8.1
Staff
8.0

Okay 5.0
Pros: Staff was friendly.
Cons: My wife and I had to work and the office chairs were broken. One of the rooms had sticky stuff on all of the light switches and door handles, and the room had a chemical smell. The air thermostat didn't work and there were wires sticking out of the bottom of the dishwasher.
Excellent 9.0
Pros: Very nice.
Poor 1.0
Pros: The room and cleanliness
Cons: The staff was HORRIBLE. Front seat people should be FIRED! Charged me TWICE and insisted that I never paid.. yet they saw my reservation and I had conf# and receipt of payment.
Excellent 10.0
Pros: Very clean and comfortable
Cons: Nothing it was perfect
Good 7.0
Pros: Towels at the pool Breakfast and breakfast staff were great Shampoo and body wash in the bathroom
Cons: The pull out bed is sooooo uncomfortable
Poor 1.0
Pros: Entire experience sucked!
Cons: Failed to tell you online you can't rent a room if your a local unless you pay 250$ deposit fee..this is outrageous ! And because I wasn't aware I was denied a room.with no refund ! I am highly highly upset !!!!
Mediocre 2.0
Pros: Room was very large and location was good.
Cons: The pool was green, cloudy and lots of gair chunks. Breakfast wasnt good. Had to wait in line for a half warmes up microwave sandwich. We eneded up gwtting fast food.
Okay 4.0
Pros: Good location
Cons: Yes-- broke microwave, broken shade and poor housekeeping
Okay 5.0
Pros: Front desk staff was very helpful each time that I either had a question or needed supplies. I always saw him helping others or resolving problems.
Cons: Was there 8 days. Cons: must get own toilet paper k towels etc. Had to empty my own trash. Room cleaned once, done poorly. Torn mattress cover used as quilt. Silverware missing. Have Hilton Honors, but not given points
Excellent 10.0
Pros: The shower. No, the staff. No, the beds. No, the kitchen. Wait, towels. Oh, dang it! I can't choose.
Cons: The desk chair was VERY low and would not adjust to a higher level. Yep. That's it.
Excellent 10.0
Pros: Staff super friendly, room and hotel very clean. It¿s very close to shopping and dining. We have stayed here now 3 times & will be back again. Breakfast was ok - better than nothing and you can tell they are trying.
Cons: Needed more staff for breakfast. They had one lone person working for all of us that were waiting to get breakfast.
Excellent 9.0
Pros: My teenage daughter loved that there was a large curtain between the bed and the Pull-out Couch where she slept. With this curtain pulled it felt like she was in her own private space. The oversized room was also a great perk. Also Frig and microwave Ã
Cons: Overall no. We tend to sleep a little later when on vacation and the area got pretty noisy By 9 in the morning.😊 Daughter disappointed the pool was closed due to Covid, but this wasn’t really a fault of the motel.
Excellent 8.0
Pros: Beds were comfy.
Cons: Sofa bed was very uncomfortable.
Good 7.0
Pros: Hotel clean, staff friendly, check in easy & safe.
Cons: Parking
Excellent 9.0
Pros: I think the staff seems to take that extra step to please their guest.
Cons: I wished their was breakfast. The virus stopped that but it just appeared to me it could have been done if the state has entered 3rd phase.
Excellent 10.0
Pros: The room we rented had everything we needed.
Cons: No nothing
Excellent 9.0
Pros: The size of the rooms. I liked the larger refrigerator and the real silverware and plates in room. Plenty of counter space. Bathrooms had plenty of space to put your things in. Nice walk in shower with soap.
Cons: The breakfast food. Twice this weekend they were out of basic items. Once was cream cheese for bagels. Another time ran out of biscuits and gravy. Didn’t feel you were stocked enough. Beds were not that comfortable .
Excellent 10.0
Pros: The size of the room and everything was super clean.
Poor 1.0
Pros: It had an indoor pool-the only reason we booked it
Cons: FOM was arrogant&indifferent-I didnt feel valued as a guest.Indoor pool area smelled overly strong of chlorine-our eyes were watering-we ended up leaving the area. The breakfast attendant was unprofessional.Employees smoking in the non smoking area..etc!
Excellent 8.0
Pros: Size
Cons: Just that every room is pet friendly, which is ok for those with pets. So people may have pet allergies which would make it hard for them to stay there. Some place have pet friendly floors so everyone can enjoy their stay.
Excellent 9.0
Pros: Cleanliness, cheerful & polite staff. Met maintenance man in elevator & mentioned safe wasnt working. He came & reset it within 10 minutes. Kudos to him!!!! Close proximity to restaurants, shopping, airport.
Cons: Limited breakfast hours, though it was complimentary.
Excellent 10.0
Pros: Best property in Roanoke. Large rooms. Excellent pooland hot tub.
Cons: No complaints. It was great.
Excellent 10.0
Pros: The indoor pool & spa
Cons: Nothing
Excellent 10.0
Pros: Great staff. Great location. Huge room with kitchen facilities. Great swimming pool and spa. Clean inside and out. Love that it's right beside a Mexican Restaurant.
Cons: There was nothing I didn't like.
Good 7.0
Pros: We have stayed here a few times before and it was a great location. Room is modern and bed comfortable. Breakfast included is good. Staff friendly, parking ample.
Cons: Room was not clean - toilet paper was half roll, counters had cup rings left, carpet dirty (not stains but like pieces of dust, paper and food crumbs, some craft sticks?) TV was dusty. Bathroom shower a bit dirty. Lightbulbs missing? Odd!!
Excellent 10.0
Pros: We were there for a funeral, and it made things so much easier that the staff was great, we didn't have to worry about a dirty room or hotel, and breakfast was nice. The Mexican restaurant next door was nice as well. Great job!
Cons: There was another visitor there who didn't know how to use the microwave and broke it. Then she yelled at the staff like it was their fault that she couldn't read the instructions.
Home2 Suites by Hilton Roanoke - Roanoke
Rated no. 6
8.4
Excellent 8.4
Based on 403 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.8
Overall
8.2
Overall 8.3 Excellent
Based on 728 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.8
Overall
8.2
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.9
Services
8.4
Staff
8.8
Cleanliness
7.2
Comfort
8.0
Facilities
8.4
Location
8.0
Overall
7.6
Cleanliness
7.5
Comfort
7.2
Facilities
8.0
Location
8.0
Overall
7.7
Cleanliness
8.5
Comfort
8.6
Location
8.7
Services
8.4
Staff
8.9
Cleanliness
8.5
Comfort
8.7
Location
8.8
Services
8.1
Staff
8.8
Cleanliness
8.5
Comfort
8.8
Facilities
8.3
Location
8.9
Overall
8.5
Cleanliness
7.9
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.7

Excellent 8.0
Pros: Very friendly staff. Clean and Spacious room. My husband and I always enjoy staying with Hyatt when we travel. Due to COVID they didn't have the hot breakfast but they had great "grab and go" options. Hyatt is very pet friendly and made our fur babies feel at home.
Cons: The pillows were terrible, very lumpy and needed to be changed. The bed was not a true king size. There were ink stains on the carpet and it looked like a previous persons dog had chewed up the bathroom door and they tried to cover it with paint.
Excellent 10.0
Pros: Unfortunately no hot breakfast
Good 7.0
Pros: For our family of 6, the two twins and sofa sleeper were great. The staff was very friendly, and offered great ideas of places to visit, and the continental breakfast was very family friendly.
Cons: For the price we paid I would have expected more. There were stains all over the carpet, in our room, the indoor pool was freezing, and the shower was like a fire house. I tried multiple settings on it and every single one gave me “blast the dirt away” pressure just in a different pattern.
Excellent 9.0
Pros: The staff was very friendly! Before I made my reservation I called ahead to see if the allow pets since I was traveling with my mom and our dog. When we arrived we were greeted with smile and let us know everything they had to offer. My room was facing the front so I had a beautiful view!
Cons: The water pressure was awful and it took forever to wash soap off. We would turn the water all the way up and too the highest heat and it still wasn’t warm enough.
Excellent 8.0
Pros: great matress
Poor 1.0
Pros: Nothing. When I went to check in they were out of rooms. My family just drove 8 hours. It was a horrible experience and the front desk manager was no help at all. The nastiest. Dirtiest Hyatt I¿ve ever been to.
Cons: I did not like anything
Excellent 9.0
Pros: Cleanliness and proximity
Cons: Rather hard beds and only serving take and go breakfast. But overall nice place to stay.
Okay 5.0
Pros: Staff was friendly. Internet was good.
Cons: Overpriced, beds uncomfortable, out of eggs, sausage and biscuits for breakfast (and no hot breakfast), hallways were dirty. Did not honor coupon code for wedding (called and was told it was overbooked).
Excellent 8.0
Pros: good location
Cons: ran out of towels
Excellent 8.0
Pros: Very pet-friendly but the did charge extra
Excellent 10.0
Pros: The customer service provided by the Front Desk was awesome!!
Good 7.0
Pros: Ease to and from the highway with many restaurant options.
Cons: They charged $75 for my one dog for one night stay. That is almost how much o paid for the entire room. That needs to be disclosed when reserving the room.
Excellent 8.0
Pros: Good pillows, comfortable beds. Staff was very friendly and helpful.
Cons: Bathroom was a little small and hard to maneuver with small children. Some of the outlets looked a little grimy, as if soda was spilled on it and not cleaned up.
Excellent 10.0
Pros: Cleanliness, and room aesthetics. Great location!
Cons: No, highly satisfied, I will definitely book again
Excellent 10.0
Pros: Love it
Cons: No issues
Excellent 9.0
Pros: Very nice, modern well kept room. Staff was excellent and the to go breakfast was great.
Cons: Nothing.
Excellent 10.0
Pros: The staff was friendly and professional
Mediocre 3.0
Pros: The pool was very nice! Great location.
Cons: Staff was very rude
Okay 5.0
Cons: The furniture and carpet seemed old and shabby. It wasn’t clean. The garbage cans did not have plastic bag liners so there were gross stains on the garbage can from whomever stayed in the room before us.
Okay 5.0
Cons: dirty. stains everywhere in the room....there are some vomit-leftover-like stuff on the trash can....
Poor 1.0
Pros: The front stagg during the day were so lond and helpful.
Cons: There was a large group of loud guests. When asking the front desk about it there was nothing done. I was woken at 130am with yelling and running in the halls. On my hall and on the floor above me. Also, there was a shooting at 3am in the parking lot.
Mediocre 2.0
Cons: There was not 1 single trash can in the entire room. The shower and couch were filthy
Okay 5.0
Pros: locaation
Cons: the toilet leaked and the bathroom was disgusting
Poor 1.0
Pros: The bed was comfortable. Housekeeping staff were good.
Cons: The hotel spring the $12 breakfast "option" upon checkin seems a bit bait and switch. And not worth it. The hotel is right on a highway, and thus noisy. Hotel needs to be clearer about allowing pets. A dog down the hall would not shut up for 2 days.
Poor 1.0
Pros: Location
Cons: Room 215 heard the elevator 24/7
Okay 5.0
Pros: Rate
Cons: Public spaces not very clean. Asked if there was lotion in the room and told yes. Had to move rooms because we were next to a room full of active kids. Staff was very understanding and accommodating about the move., but the 2nd room didn't have lotion.
Okay 5.0
Pros: location
Cons: heat unit was extremely loud and could not sleep with it running. room could have been cleaner, check the coffee pot
Good 6.0
Pros: Staff friendly Location fine
Cons: Shower had mold Carpet and fixtures old needs renovation Layout odd Breakfast fine
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.0
Pros: LOCATION
Cons: BATHROOM SHOWER DRAINED IN THE WRONG DIRECTION. SHOWER DOORS WOULD NOT STAY CLOSED.DINING AREA WAS NOT CLEAN. DINING STAFF WAS ARROGANT. A TOWEL WAS USED TO MOP THE DINING ROOM FLOOR WITH THE ATTENDANT'S FOOT, THEN USED TO CARRY A MILK PITCHER.
Good 7.0
Pros: Nice big clean rooms
Cons: Breakfast was pour
Good 7.0
Cons: Cleaning crew needs to do a better job. Toilet was dirty, one of the towels was stained, table was sticky, and the phone was broken.
Good 7.0
Pros: Great to see an old hotel trying to keep up with changes.
Cons: The bathrooms need to be remodeled.
Okay 4.0
Pros: The bed was comfortable.
Cons: It takes a lot for me to be upset with a hotel. I'm just happy with a bed and shower. However, check in time was 3pm. We arrived at 4:30 and our room was not ready. The girl seemed clueless about what was going on and said it would be at least 45 minutes.
Good 6.0
Pros: Location
Cons: Breakfast was terrible: poor quality food items Not much selection Just average at best Room bathroom was unbelievable small ..very poor design
Mediocre 3.0
Pros: The air conditioner did not work and the room was very hot. 85 degrees.
Cons: Not much sleep. Room to hot.
Okay 5.0
Pros: Very friendly staff. Good breakfast. Although our room was directly across from the elevator, we were not bothered by noise during the night.
Cons: Had to straddle the toilet in order to close the door to the toilet/shower room. Pillows were small and not good quality. No newspapers available. Sorry, we don't expect to pay this rate for lodging that is only "adequate."
Okay 5.0
Pros: Location
Cons: The hotel room, very dirty, heater smells very bad, mirrors dirty and the reception not clean
Mediocre 3.0
Pros: The room was very fancy loved it.
Cons: The tables were dusty. The toilet had dried urine on the seat. The blanket was dirty. The night front desk guy told us there were no more heat up items from the menu that says 24/7. Thankfully Wal-Mart was close!
Good 6.2
Pros: large rooms, nice staff
Cons: room was dated with peeling paint and missing outlet covers, breakfast was tough
Good 7.0
Pros: Location
Cons: Dated
Good 6.0
Pros: room and very friendly, helpful staff
Cons: pool was small, overtaken by children exercise room was dirty, bike handle was broken (wobbled), no music amenities, no space to work out had specifically picked the hotel for the pool and the exercise room
Mediocre 2.0
Pros: The location was excellent.
Cons: Trash inside bedding, dirty coffee cups, dirty extra blanket, took several mins for hot water in shower, no vending machine, ice machines only on two of six floors.
Good 7.0
Pros: The beds were very comfortable.
Cons: TV was difficult to use.
Good 6.0
Pros: Hotel was very clean
Cons: Breakfast was horrible
Poor 1.0
Pros: Located at shopping mall near airport
Cons: Horrendous front desk staff. Four people working and only one knows how to make keys or check someone in. Rude and unprofessional. Would not recommend. Housekeepers were nice though.
Mediocre 2.0
Pros: the location.
Cons: the room and bathroom was dirty. mildew in the shower and hair all over the room. the a/c was poor at cooling and we tried two rooms. the door when locked would move in and out about 1". air pressure in the hallway caused the door to make noises.
Mediocre 2.0
Pros: The night shift host was very engaging and helpful. He was the best part of our stay.
Cons: Shower had mold in the grout. TV reception was horrible and the selection of viewing was very limited. Amenities in the rooms were non existent. No wrapped disposable cups. Bath was difficult to access and close door. Limited refreshments available &
Mediocre 3.0
Pros: Room excellent, 24/7 snack bar
Cons: Worst cable TV System ever.. TV set itself first-rate, the cable system "featured" 5 HD stations, only 2 worked. The rest of the stations were analog, heavy snow and interference on each one. Was liking watching TV in 1965 in a storm.
Excellent 10.0
Pros: We were literally there for only 9 hours, but it provided the exact level of comfort we wanted and would want if we stayed longer. The king was very comfortable, there was plenty of room with a huge sofa and there was a large wet bar with mini fridge. It seemed that the hotel was very new. And the woman at the front desk was exceptionally pleasant.
Cons: Nada!
Poor 1.0
Pros: Just location is good
Cons: Room was extremely bad not having good bed
Okay 5.7
Pros: Location to highway and restaurants was perfect.
Cons: Our room was next to elevator and that took space away from the room. The bathroom was incredibly tight. Be warned if you have a do not disturb sign on your door when the cleaning staff to by- they will not come by later and clean your room at all. Wish we had known that.
Excellent 9.4
Pros: the staff where very helpfull
Excellent 10.0
Pros: Great service and breakfast. Staff was friendly and helpful. Proximity to mall a plus.
Excellent 10.0
Pros: Room was spacious. Cost was reasonable. Breakfast was great!
Okay 5.7
Pros: The beds were comfortable
Cons: We had a leak under the sink the carpet was wet. We called about it and they said someone would come check on it but nobody showed up. Another thing was they put us in a room next to the elevator so we heard the elevator go up and down all night was kinda noisey in the middle of the night. The drains did not drain like they should. And nothing was done about that.
Good 6.8
Pros: The staff was friendly and efficient. A good welcoming upon check in. The room at first glance was very modern decor and tasteful. Plenty of space. Convenient location with lots of restaurants and shopping.
Cons: The fridge was not working. We didn't find this out till we came back that evening with drinks and by morning, still nothing. The mattress was very uncomfortable. Very noisy with springs, "popping" when someone moved. Made for a very restless night.
Excellent 10.0
Pros: loved the breakfast, especially the "egg mcmuffins" which were far superior to those at McDonalds.
Mediocre 2.0
Pros: nothing
Cons: decoration noisy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Can't sleep!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellent 9.6
Pros: The pillows were perfect. Trust me. Also, a number of nice restaurant's were very close by.
Excellent 8.3
Pros: The staff was very courteous and attentive
Cons: It was a busy holiday weekend but there should have been more staff in the evenings and breakfast to help with cleaning and there was a fallen tree blocking the entrance/exit to the hotel
Hyatt Place Roanoke Airport / Valley View Mall - Roanoke
Rated no. 7
8.3
Excellent 8.3
Based on 728 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
5.9
Location
9.0
Overall
5.3
Overall 8.2 Excellent
Based on 239 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
5.9
Location
9.0
Overall
5.3
Cleanliness
7.9
Comfort
7.9
Facilities
7.9
Location
7.9
Overall
7.9
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.2
Comfort
8.3
Location
8.9
Services
8.1
Staff
8.6
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.2
Staff
9.0
Cleanliness
8.3
Comfort
7.5
Location
8.6
Services
7.5
Staff
7.9
Cleanliness
8.4
Comfort
8.4
Facilities
4.0
Location
9.1
Overall
2.0
Cleanliness
8.8
Comfort
8.7
Location
9.6
Services
8.6
Staff
8.7

Okay 5.0
Pros: The staff tried to be nice and accommodating.
Cons: The blackout, the bed, the inconsistent COVID practices.
Good 6.0
Pros: Nice hot breakfast
Cons: Average but dated
Excellent 9.0
Pros: Nope
Cons: Nothing
Okay 5.0
Pros: Breakfast very well prepared and tasty. Good selection.
Cons: Bathroom dirty , switched rooms and still dirtier Bathroom. Clerk rude.
Excellent 10.0
Pros: Greeting was excellent, staff was immediately attentive to my needs.
Cons: After over forty years as a "travelling salesman" I was prepared for almost anything. The treatment I received and the condition of my room was heartwarming as the reason for the trip was my Son's funeral. Apparently the staff was aware of this!
Excellent 8.0
Pros: Breakfast was good. Staff was friendly
Cons: Only one elevator was a pain. Constantly waiting.
Excellent 9.0
Pros: Very polite staff Fantastic breakfast bar.
Cons: All the outside room door frames need painting. Elevator needs some attention Our hotel room needed the paint touched up
Excellent 10.0
Pros: clean rooms great staff
Excellent 8.0
Pros: Convenient location.
Cons: The first room we were given smelled strongly like smoke. The front desk mgr. was great about getting us a new room quickly. But the electronic key entry for the 2nd room was broken so she had to get us a 3rd room. It was clean and smelled fine.
Okay 4.5
Cons: moldy
Excellent 10.0
Pros: The staff were so friendly & seemed to enjoy our little dog.
Excellent 10.0
Pros: I wasn't sure what to expect since I had never stayed at a Comfort Inn and this was such a great price. I was pleasantly surprised. The hotel is small and was very clean. The employees were friendly and helpful...
Excellent 10.0
Cons: Cold, hard biscuits.
Excellent 9.0
Pros: The stagg
Cons: No
Excellent 10.0
Pros: Newer hotel with good breakfast
Good 7.0
Pros: Nice clean room and great pillows
Cons: Terrible un drinkable coffee in breakfast area..
Okay 5.0
Pros: Location
Cons: Very dated, and not very clean
Good 6.0
Cons: No curtain in the shower
Okay 4.0
Cons: The Wi-Fi and TV were both spotty.
Okay 5.0
Pros: Helpful desk staff. Breakfast was o.k.
Cons: road noise
Comfort Inn Airport - Roanoke
Rated no. 8
8.2
Excellent 8.2
Based on 239 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
8.5
Location
8.6
Overall
8.2
Overall 7.9 Good
Based on 745 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
8.5
Location
8.6
Overall
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.1
Location
8.5
Services
7.7
Staff
8.6
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.7
Cleanliness
8.4
Comfort
8.5
Facilities
7.0
Location
8.4
Overall
7.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Overall
9.0
Services
8.2
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.4
Staff
8.9

Okay 5.0
Pros: Location. It was located 1/2 way to our destination. Plenty of restaurants close by for supper that evening. Inside pool was actually open unlike other lodgings that we looked into (Covid).
Cons: There was no staff except for the girl at the front desk who was busy checking other patrons in. Had to ask for towels & washcloths for our room as well as the pool area. The morning breakfast left a lot to be desired. Wasn’t a lot of variety and what was there was cold and needed microwaved.
Good 7.0
Pros: Beds very comfortable. Good choice of breakfast.
Cons: They need to separate dog friendly rooms from others. The desk and other furnishings need to be cleaned better.
Excellent 8.0
Pros: Room ckean and beds very comfortable to sleep in. No noise. Just like my stay.
Cons: No complains for this stay. Nice rooms clean and pleasant to stay in.
Good 6.0
Pros: Warm, friendly staff. Kitchen guy was fabulous.
Cons: I expected the motel to reflect its age, but there were some things could have been upgraded without plunging the motel into bankruptcy, including carpet.
Good 6.0
Pros:  
Cons:  
Good 7.0
Pros: Amenities...GREAT LOCATION...Airport, Restaurants, shopping centers, pool, service stations within close proximity. Clean grounds, safe and secure. We would stay there again!!!
Cons: Need daily room service, new Queen size pillows and bed linens, shower liner and daily breakfast options. Need friendlier staff...Service with a smile and positive attitude goes a long ways for a overall experience and outlook for the hotels image.
Good 6.0
Pros: Price and convience
Cons: Bad wi-fi, door stuck, A/C noisy
Excellent 10.0
Pros: Clean, reasonably priced.
Cons: Breakfast was not available. We thought it was part of the package.
Excellent 10.0
Pros: The staff was SUPER friendly. 24 hour coffee.
Good 6.0
Pros: the price
Cons: charge a security deposit of almost $500 because i had a local address. The clerk said they were doing this to discourage drug dealer problems they were having with using their rooms.
Excellent 10.0
Pros: Location was perfect
Cons: The towels did not smell nice.
Excellent 10.0
Pros: Liked the location hotel little old but in good condition
Cons: Breakfast, missing
Good 7.0
Pros: The location was good off the interstate. The staff was friendly. Liked how you could bring pet at a reasonable price. Trash can at pet area was not emptied.
Cons: Security should have been better. Witnessed a couple of disturbing incidences. Also trash in halls and some guest set outside their doors. Also you only could take one milk per guest, not even enough to fill your cereal up.
Mediocre 3.0
Pros: Location and staff
Cons: Yes the smell was mold or mildew. Black mildew in bathroom and bedroom causing a very strong odor
Okay 4.0
Pros: Hotel staff were all friendly and professional. Free parking.
Cons: Smelled like cigarettes on the floor. Room was musty and damp.
Poor 1.0
Cons: The stay was very unpleasant! We stayed in Room 103, which was okay until I discovered the window to the room would not lock and could be easily pushed in. The manager on duty stated they were sold out and no other rooms were available.
Excellent 8.0
Pros: clean and safe, front desk staff pleasant
Cons: They did not clean the room or provide clean towels/soap at any point during our 4-night stay due to the hoax China virus.
Good 6.0
Pros: Location and beds were pretty comfortable. Upon arrival the room looked pretty clean and nice.
Cons: I brought Clorox wipes with me and wiped down all surfaces including door knobs & alarm clock which were Awful. bathroom surfaces was disgusting.4 cloths filth.
Poor 1.0
Cons: Bad smell, bathroom bowl backed up,need fix door locking
Poor 1.0
Pros: The pool
Cons: The first room we were put in had dog poop in the floor. I went to the front desk and told them and did not even get an apology I was just handed another key to a different room. The next room had someone's belongings in it and wallpaper pieces in the flo
Excellent 8.0
Pros: The location
Cons: I didn’t like that my young children seen two fights the three days we were there. I also didn’t like the way housekeeping cleaned the room.
Excellent 9.0
Cons: Would have liked to have had beverage service (coffee) that was decent.
Good 6.0
Pros: Location and staff
Cons: Noisey people who I assumed lived there , arguing til 3 in the morning
Good 7.0
Pros: The beds was wonderful!! The room was clean. We had a nice, handicapped accessible room.
Cons: We could not get hot water from our sink and told the front desk Repeatedly over the weekend. The bathtub took 10-15 minutes to get “warm,” not hot water, but was not hot enough to take a shower. Nothing was done about it.
Poor 1.0
Pros: Not good
Cons: The whole room
Okay 4.0
Pros: location was good
Cons: the "non-smoking" room we were put in smelled heavily of cigarette smoke. The staff allowed a massive party in the room next to ours that went on late into the night. Smoking was allowed right outside the entrance doors filling the hallway with smoke.
Excellent 10.0
Pros: Clean and soft beds
Cons: N/A
Okay 5.0
Pros: The location
Cons: The room smelt like cigarett smoke
Poor 1.0
Pros: Clean
Cons: It’s flooded and refrigerator didn’t work
Good 7.0
Pros: The staff was very friendly
Excellent 10.0
Pros: Front Desk personal
Excellent 9.0
Pros: Location was good. The front desk clerk was very friendly.
Cons: It was starting to show its age, the phone didn't work, the sink fixtures were not caulked down and closet door handles were hanging loose. The bath tub faucet turned 360 degrees so you had to figure out where to stop it to make it turn off.
Poor 1.0
Pros: In nice place
Cons: Got 2 room toilet wasn't clean couldn't get remote to work
Poor 1.0
Pros: Nothing
Cons: Customer service front desk was horrible and the room was not clean sit should have been
Excellent 8.8
Great location
Okay 4.0
Pros: The hotel was close to many restaurants and a mall.
Cons: The hotel was close to many restaurants and a mall.
Okay 5.0
Pros: Best western plus is always a sure thing when I'm traveling.
Cons: This place was so unbelievably loud. I checked in after 10 pm and there were dozens of kids still in the pool which is adjacent to the lobby. They didn't quiet down until after midnight. This is an airport hotel two days before Christmas. Employees use
Okay 5.0
Pros: Nothing was over the top.
Cons: The desk clerk wasn't paying attention and put a hold on my card for the cost of the hotel room. I had already paid for it online.
Excellent 10.0
Pros: Everyone was nice and helpful. Room was very clean. Breakfast was good
Cons: That there was not mirror in bedroom
Okay 4.0
Pros: Close to where I needed to be
Cons: The facility was old and worn out, breakfast was not very good. I wouldn't stay here again
Excellent 8.5
Pros: Very nice hotel. Comfortable bed and room. Cleanliness was very good. Breakfast area was cramped but quality and selection was better than the competition.
Cons: Room soundproofing could be better. Traffic on street noticeable. Could hear footsteps in room upstairs.
Best Western Plus Inn at Valley View - Roanoke
Rated no. 9
7.9
Good 7.9
Based on 745 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
8.0
Location
8.5
Overall
8.0
Overall 7.9 Good
Based on 202 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.3
Location
8.7
Services
8.3
Staff
8.5
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.7
Comfort
7.9
Location
8.1
Services
7.5
Staff
8.4
Cleanliness
8.9
Comfort
9.1
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
9.0
Comfort
8.8
Location
8.7
Services
8.6
Staff
9.4
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.1
Staff
9.0

Poor 1.0
Pros: Leaving
Cons: See above
Excellent 9.0
Pros: They were out of waffles and pancakes, so that was disappointing, but what I got was still good.
Cons: The pool was inside, which was fine, but the inside room was very warm, but the water was somewhat cold.
Good 7.0
Pros: Location-close to major interstate & mall/restaurants. Microwave & refrigerator in room which Courtyard (preferred hotel) did not have. Restaurant food was convenient, fair priced and good.
Cons: Too many dogs. One pooped in the floor & owner left it and bc they’re VERY short staffed it sat til next day. Lobby ceiling leaked w/ heavy storm. No fan in bathroom. They ran out of towels and washcloths and/or they were locked up & front desk couldn’t access. Restaurant food was great but the service was so slow I almost fell asleep! Short staffed!!
Good 6.0
Pros: The hotel itself is a very nice space, and the rooms are large. The staff was friendly. It is a convenient location.
Cons: While most of the room was spotless, the floors had not been vacuumed when we arrived. We were given a free breakfast, but they never sent anyone to clean the floors. We noticed dirty floors in some public spaces as well. I think they are short-staffed.
Mediocre 3.0
Pros: The staff were very friendly and as helpful as they could be.
Cons: There was no housekeeping service on the weekend for those who were only staying the weekend. I asked for my room to be cleaned on Saturday. I was told by housekeeping that I wasn¿t staying long enough for them to clean. Oh and blood on the bathroom wa
Mediocre 2.0
Pros: Nothing
Cons: The room location was awful. No free breakfast.
Excellent 9.0
Pros: Clean and comfortable
Excellent 10.0
Pros: The room was immaculate and all of the staff were pleasant and helpful.
Cons: No
Excellent 10.0
Pros: Recently renovated, this hotel was very attractive inside and it felt airy and welcoming. The room was great with it being spotless and all conveniences were in place. The staff was welcoming from the start to check out. No complaints.
Excellent 10.0
Pros: This hotel was very clean and modern.
Cons: I have no complaints.
Excellent 9.0
Pros: Comfortable bed. Friendly staff.
Cons: Hallways needed to be vacuumed. Rooms could be cleaner.
Excellent 9.0
Pros: room was clean well furnished
Cons: Location was just ok. It was somewhat hidden off a back road
Excellent 10.0
Pros: Nice little restaurant
Excellent 10.0
Pros: Staff was very friendly and willing to work with our incredibly late check in. Even took in to consideration that we had been in the road for hours. We were given a room close to the elevator so we could get in and get some sleep.
Good 6.0
Pros: Excellent dining experience
Cons: No hair dryer in room. Breakfast was available, but not included with the room cost.
Good 7.0
Pros: Very Clean hotel!
Cons: My window was right above an area playing music all day and night. There were also a lot of noises including people talking. Room 218
Excellent 10.0
Pros: Recently renovated.
Excellent 10.0
Pros: Rooms are spacious and so clean. The staff was lovely.
Mediocre 3.0
Pros: Cleaniness
Cons: Front attendant was not friendly at all.
Poor 1.0
Cons: We had our dog with us and paid $50 dollars for a pet fee. When we got to our room, we found hardened dog poop on the floor. We got 2 bottles of water free for it. Unacceptable.
Good 7.0
Pros: Clean and very convenient. In the past, I have really liked the bar/restaurant staff - very engaging and fun. The waiter let us know that the waffle batter was bad and he didn't rust it to serve us waffles. He was friendly.
Cons: This time, the hallway smelled awful (musty). The bartender was clearly overworked and complained about having one cook and her to serve everyone. She then got a grip, was more engaging, and was actually great. Breakfast is confusing and not enough staff.
Okay 5.0
Pros: Check-in was easy, the front desk staff was very nice. Bed was comfortable. Pet friendly.
Cons: Restaurant service was disappointing, only 3 tables with guests but several times the front desk person had to help out & serve bar drinks. The shower dripped all night. Any noise in the lobby was amplified by the pitched ceiling (bad design IMHO).
Okay 4.0
Pros: price
Cons: room needed repair, dirty, noisy,etc.
Okay 5.0
Pros: Bed was comfortable.
Cons: The hotel had a foul odor and was not clean. The restroom to our room was not clean.
Good 7.0
Pros: Sleeping
Holiday Inn Roanoke - Valley View - Roanoke
Rated no. 10
7.9
Good 7.9
Based on 202 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.7
Facilities
7.3
Location
8.1
Overall
7.0
Overall 7.1 Good
Based on 730 reviews
Cleanliness
7.7
Comfort
7.7
Facilities
7.3
Location
8.1
Overall
7.0
Cleanliness
5.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
7.7
Comfort
7.6
Location
8.0
Services
7.5
Staff
8.0
Cleanliness
8.0
Comfort
7.5
Facilities
8.5
Location
8.5
Overall
7.5
Cleanliness
7.7
Comfort
7.7
Location
8.1
Services
7.4
Staff
8.0
Cleanliness
7.7
Comfort
7.6
Location
8.1
Services
7.5
Staff
8.0
Cleanliness
7.8
Comfort
8.0
Facilities
7.2
Location
8.1
Overall
6.8
Cleanliness
7.8
Comfort
7.7
Location
8.1
Services
7.6
Staff
8.0

Okay 4.0
Pros: Location to 581/ price
Cons: We were told the pool was closed, needed water cleared up. The shower was way too noisy.
Good 7.0
Pros: I loved the view of the mountains and the breakfast area was very nice.
Cons: I was rather shocked at all the staff that I seen during my stay did not have a mask on. When I did my search for hotels I checked off hotels who follow the cdc guidelines. So that is the main thing I was disappointed with along with the pool was closed I arrived a little after 4:00 pm and I called before I came if the pool was open I was told yes but then I got there and they put chemicals in the pool upon arrival. I had two toddlers that looked forward to pool time.
Okay 5.0
Pros: Price
Cons: Dated. Some items in room need repair.
Excellent 8.0
Pros: Good location, full breakfast offered, good overall. Definitely a good value.
Cons: It’s an older hotel, could use a little refreshening. Looks like grounds and the like are well kept up, electrical outlets in the lamps are worn, you plug something into them and they may charge, or they may not. A minor quibble however, because the place is clean, safe and a screaming good value!
Excellent 9.0
Pros: Breakfast in the morning was great
Okay 5.0
Pros: Personnel was very helpful and pleasant.
Cons: Room was clean but smelled old and stale. I completely forgot shower curtains existed until I walked into the bathroom.
Okay 5.0
Pros: Location was fine.
Cons: Room was not the cleanest. Killed two unknown Bugs and there were dead ones behind the nightstand. Red stains all over drapes (curtains) in room. Bathroom tub and toilet section is tight and old looking. Didn¿t look the cleanest. Shampoo was used.
Okay 5.0
Pros: Relatively close to the airport
Cons: Receptionist useless and rude
Excellent 8.0
Pros: Nicely renovated rooms, amazing value.
Excellent 9.0
Pros: It was very quiet at night, and the room was very clean with a comfortable bed. The view was also nice as this hotel was at the top of a hill overlooking the valley. There was also an outside pool.
Cons: The check-in process took awhile, but the room was prepaid. I thought it would be quicker.
Okay 5.0
Pros: Location
Cons: Actual hotel was outdated but clean.
Excellent 10.0
Pros: My stay was great. (night manager) was very professional & pleasant. I room was smoke-free & clean. I have no complaints and would recommend the Quality Inn @ the Roanoke Airport to anyone whose looking for quality at a reasonable cost.
Cons: No
Excellent 8.0
Pros: It was a very luxurious room - very clean and well maintained!
Poor 1.0
Pros: Absolutely nothing!
Cons: Disgusting!!! I left after only three hours after check in. I should get my money refunded.
Good 6.0
Pros: I liked that there was no carpet in the room.
Cons: The bathroom door would not shut and when you pushed it up it hit the toilet seat. The hotel was understaffed so they had a sign that you may not get daily room service. They also did not ask for ID for a room key if you lost yours.
Poor 1.0
Pros: THE TV WORKED!
Cons: PHONE DID NOT WORK. MANY OUTLETS DID NOT WORK.HAD TO WAIT 15 MINUTES FOR SOMEONE TO COME TO THE DESK. BREAKFAST WAS A GRANOLA BAR, WATER BOTTLE & FROZEN TACO. NOT WORTH THE $---.NEVER USE AGAIN OR RECOMMEND!!!! SPACE TOO SMALL TO COMMENT ON ALL ISSUE
Good 6.0
Pros: The most attractive Quality Inn I¿ve ever seen. The grounds were beautiful and the room was clean.
Cons: The tv did not work. The a/c was not working properly. Most of the outlets in the room didn¿t work.
Poor 1.0
Pros: I was refused my room I paid for for no reason. I paid for a king bed non smoking and this was the 2nd time I was refused my room I had a reservation for the owner put me in a dirty smoking double bed room the first night I stayed the last night I didnt
Cons: Judgement and rude treatment from night 1 for no reason at all
Good 6.0
Pros: Staff were very kind and accommodating.
Cons: The mattress is old and too soft. Breakfast was reduced to a paper bag containing a sandwich, granola bar, and bottle of water.
Poor 1.0
Pros: Location
Cons: I was made to leave a deposit, which was my money to feed myself. Hotel employee, ouls not just put my card on file for incidentals. He argued with me and was very rude.
Okay 5.0
Pros: Got a decent rate for the night
Cons: The mini refrigerator did not work well
Excellent 8.0
Pros: I like the fact that the room was big and spacious and the lady at the front desk was friendly. I cannot remember her name. She was a short, older lady, very sweet
Cons: The I had school assignment to use but I was unable to plug a HDMI cable into the TV to connect to my computer and that was an inconvenience
Mediocre 3.0
Pros: Hotel staff in lobby was extremely rude the lady acted like she didn¿t want to help I will not be staying there again
Good 6.0
Pros: Staff was nice.
Cons: No hot Water 1st morning after stay. I took shower about 2am 2nd night and had hot water.
Excellent 9.0
Cons: Checkin was poor. I was given a key to a room that was still being cleaned.
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 9.0
Pros: location
Cons: no
Okay 5.0
Pros: Cold room
Poor 1.0
Pros: The location was good.
Cons: Front desk was rude and even after being showed my room was booked and paid in full continued to tell me I needed to pay. The hand towels and face clothes were stained nasty. Metal pieces left on floor that I found with my foot.
Excellent 8.0
Cons: Check in staff
Poor 1.0
Cons: There was mold on the bathrooms the tub was leaking the toilet was dirty around the sides clothes were left inside the dresser There were roaches
Poor 1.0
Pros: Nothing at all
Cons: The staff the rooms everything was bad will never book here again
Mediocre 2.0
Pros: Bed was pretty comfortable and the a/c worked good
Cons: Pool closed, no breakfast, and bugs all over the room
Poor 1.0
Cons: The hotel room was dirty . The sheets stunk. The room smelled like a smoking room even though we requisted non-smoking. Absolutely horrible !
Okay 5.0
Pros: It was in a great location
Cons: The hotel was dirty
Poor 1.0
Cons: There was bugs in my room. They were crawling all over my stuff an I stay here regularly it was disgusting an made me not want to come back.
Excellent 9.0
Pros: It was definitely updated. And it was well put together. The pictures online don't lie. Wood floors and all. It was peaceful sleep. All good for the most part.
Cons: The shower head had soap scum all over it. I asked the maid to clean the shower, gave her a tip for motivation. It still has soap scum on it to this day. I'm sure.
Excellent 10.0
Pros: Everything was great! The staff was amazing I really enjoyed the time I was there!
Cons: No indoor pool
Good 6.8
Pros: There’s nothing special about this place, but it seems reasonably clean and it was cheap.
Good 6.0
Pros: close to the airport. value.
Cons: There needs to be more outside lighting. The lighting that is there is dim. I needed to leave before sunrise, and honestly, it felt a little bit unsafe to me.
Okay 5.0
Pros: Location
Cons: Hotel is run down, premises noisy and seemed less than safe. Old fashioned motel with exterior entrances, thin walls, terrible bed.
Mediocre 2.0
Pros: The hotel is in a convenient location.
Cons: It's in a really bad neighborhood. The property is run down. The pool was filthy.
Okay 5.0
Pros: The breakfast was awesome!
Cons: I didn't like the fact that the floors do not have carpet.
Good 7.0
Pros: Location & price.
Cons: The room prepaid for was supposed to be a king non-smoking, but we were given a king smoking room. The hotel fortunately rectified the error.
Mediocre 3.0
Cons: Booked a non smoking king room. Got a smoking double room. Desk lady very slow,there was a 45 minute line to check in. Got different room smelled like cheap cleaning products.
Mediocre 3.0
Pros: Location
Cons: Old needs a lot of work room was a smoking room and that was awful.
Good 7.0
Pros: clean room. hot shower
Cons: get your own breakfast at the waffle house
Okay 5.0
Pros: Nice big clean breakfast room. Comfortable beds.
Cons: Broken toilet. No carpet on floor only old cracked vinyl tiles. Dont accept a room on the Outside. Too many traveling workers, trucjs wit reefers,guys hangin around at night. Noisy. BUT Rooms on Inside courtyard much quieter and nicer.
Mediocre 3.0
Pros: The staff was nice
Cons: Everything. It was dirty, had roaches, and was in a bad area. The pictures online were not indicative of the room or the location and absolutely is NOT a 2.5 Star hotel. This place is a 1 Star at best. It will definitely never be a place I stay at again!!
Good 6.0
Pros: The bed was comfortable.
Cons: It was old and worn
Good 7.0
Pros: Room was nice and clean.
Cons: Front desk person was nice but didn't look professional. Location was less then desirable.
Good 6.0
Pros: Very friendly and helpful at the front desk upon check-in. The free breakfast had plenty of hot and cold choices.
Cons: Rooms were very dated and in need of renovations.
Excellent 9.4
Pros: Close to the airpoirt
Cons: The pick-up was slow
Mediocre 2.0
Pros: Location
Cons: No heat in room, heat was on but old
Mediocre 2.0
Pros: The room was clean.
Cons: The bed was extremely uncomfortable, uneven and all I could feel was springs. The alarm clock was broken and no one answered when I attempted to make a wake up call. The free breakfast and coffee were tasteless. I would not stay here again.
Mediocre 3.0
Cons: To start off I killed two roaches as soon as I got there. Coffee pot didn’t work, bathtub drain was slow to empty, heating unit was very noisy had to shut it off and order the sleep. Also took a long time to check in
Mediocre 3.0
Pros: Nothing really
Cons: Both beds had stains on the comforters cracks in the walls one of the beds sqeakedwhen ever you moved and the bathroom was very small my granddaughter wanted to sleep in the car instead of the room
Excellent 8.8
Pros: location, breakfast, conference rooms, updated rooms, great staff
Cons: next to a noisy industrial business, dingy exteriors, far from ice
Excellent 8.0
Pros: Recently renovated. Very nice room! I plan on staying there again!
Cons: Small problem with the heater but no major isdues
Okay 4.0
Cons: Did not like the fact that we were charged double. Called the hotel they did not have an answer. Called the 3rd party we booked from and was told we would need to wait 5-10 business days. Still have not heard from the hotel on the double charge.
Good 7.1
Pros: WE ONLY PAID 60.00/NIGHT/ROOM FOR TWO DOUBLE-BEDS IN EACH AND IT WAS WORTH THAT PRICE. I WOULDN'T HAVE BEEN HAPPY PAYING MUCH MORE. THE APPEARANCE OF THE ROOMS WAS FANTASTIC BUT THE COMFORT OF THE BEDS AND THE CLEANLINESS COULD HAVE BEEN BETTER. IT WAS NOT THE WORST I'VE SEEN, EITHER. MEDIOCRE. THE STAFF WAS VERY NICE.
Cons: MEDIOCRE PLACE - WORTH 60.00 THOUGH - WOULDN'T HAVE BEEN HAPPY PAYING MORE. CLEAN ENOUGH AND COMFY ENOUGH - COULD HAVE BEEN BETTER. WOULDN'T HAVE WANTED TO STAY LONGER THAN ONE OR TWO NIGHTS. FUNCTIONAL NOT RELAXING - DON'T STAY HERE IF YOU'RE VACATIONING.
Good 6.5
Pros: Comfortable bed
Cons: Although the property was recently renovated, it was done poorly. Paint is already peeling in the bathroom, there were dents in the wall, the caulking was not replaced, just a sloppy job. Housekeeping does a poor job cleaning. Windows are filthy. Management rented out the hotel lobby for a Birthday party on the last night of my stay and allowed for loud music to be played until midnight. The party was loud and kept me awake until they left. I called the front desk to complain ... The staff did not care. A hotels's first priority should always be the comfort of their guests and the cleanliness of the property. This hotel clearly does not care about either one.
Good 6.0
Pros: The staff were nice and polite.
Cons: The outlet by the sink ( for the hair dryer ) was very loose and the plug didn't want to stay connected. The mattress was worn out.
Good 6.0
Pros: Easy check in. The hardwood floors made he room seem clean and open. The hotel had recently renovated (I think) and our looked really nice in our room. The breakfast bar had a wide variety and it was clean and tasty.
Cons: The outside walks and stairs could use some TLC. Not sure if there was an elevator or not. If there was there were no signs indicating where it was. Instead we had to lug our suitcases as well as a two year old up the stairs. Not too big of an issue.
Excellent 10.0
Pros: Newly updated room. New furniture. New LED TV. Lamanted floors. Overall a nice room for the money. Large comfy room.
Cons: The walk from the parking lot to the front desk is a long one. Kinda confusing the way it's set up. Construction still underway.
Quality Inn Roanoke Airport - Roanoke
Rated no. 11
7.1
Good 7.1
Based on 730 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Overall 7.7 Good
Based on 1 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0

Affordable Corporate Suites - Florist Road - Roanoke
Rated no. 12
7.7
Good 7.7
Based on 1 reviews
Details
Reviews

Cleanliness
5.5
Comfort
5.8
Facilities
2.3
Location
6.7
Overall
2.0
Overall 5.3 Okay
Based on 190 reviews
Cleanliness
5.5
Comfort
5.8
Facilities
2.3
Location
6.7
Overall
2.0
Cleanliness
5.9
Comfort
6.1
Location
6.8
Services
5.5
Staff
7.4
Cleanliness
3.0
Comfort
2.0
Facilities
3.0
Location
3.0
Staff
2.0
Cleanliness
4.9
Comfort
5.3
Location
6.0
Services
4.6
Staff
6.6
Cleanliness
5.8
Comfort
6.5
Facilities
2.0
Location
7.1
Overall
2.0
Cleanliness
5.5
Comfort
5.6
Facilities
2.0
Location
7.0
Overall
2.0
Cleanliness
6.7
Comfort
6.9
Location
7.3
Services
6.4
Staff
7.9

Poor 1.0
Pros: The night staff manager at the front desk was very nice.
Cons: There was Vaseline on one of the walls with Vaseline handprints on the headboard, I'm not dumb and know why. And seeing as how I got the room in that condition I KNOW there is no way the room could have been cleaned. The TV got one channel, and the remotes batteries were gone. It was absolutely filthy on the 3rd floor as well. Maybe a couple weeks since it's been cleaned and the smell was atrocious from built up trash that wasn't taken out while I was there... From the hallways and Infront of the elevators.
Poor 1.0
Pros: Didn’t stay long enough.
Cons: Very dirty, mold in the bathroom. The sheets had lots of stains that looked like blood or other bodily fluids. The walls had tape on them. The room smelled very bad. The bed was uncomfortable.
Poor 1.0
Pros: Location
Cons: Dirty, mold on property
Excellent 10.0
Pros: Best customer service very helpful staff, and room was very clean , interior rooms made me feel safe , also the hotel is very quiet, had a Great night sleep i highly recommend
Good 7.0
Pros: I could sleep
Cons: Wood floors
Poor 1.0
Pros: Need
Cons: Need a lot of work
Good 7.0
Pros: Price
Cons: Bathroom sink faucet did not work properly.
Mediocre 2.0
Pros: My flight got canceled so didn't stay there but paid for it so that's why I'm not happy
Mediocre 2.3
Pros: Is it possible to give zero stars?
Cons: Paint chips scotch taped back onto the wall, stains all over the walls, no cover on the toilet tank, towel had a hole in it, strange red stain on the carpet, need I go on? Asked for non smoking and the room reeked of it. Receptionist was rude.
Mediocre 2.6
Pros: Nothing
Cons: Had room booked through friday morning stayed tuesday night came back in after work wednesday to find they had checked me out and took all my stuff out of my room and got rid of it. I only got one pair of pants and a shirt back.They said i was only booked for one night which wasnt true i still had my booking confromation where i was booked through friday...they threw away or stole whichever they did hundreds of dollars worth in my clothes and valueables. Hotel owner was rude and actually hung up on me when i tried to get my stuff back.
Mediocre 3.0
Pros: Good location
Cons: I got ate up bedbugs
Mediocre 2.0
Pros: Nothing
Cons: the entire hotel was disgusting. we didn't stay for more than 30 minutes and decided to leave because there are stains all over the bed and the smell between the lobby in our room was putrid. thankfully we were able to get a refund and we went to quality inn that was much better
Carla Inn&Suites Roanoke Airport - Roanoke
Rated no. 13
5.3
Okay 5.3
Based on 190 reviews
Details
Reviews

Cleanliness
5.7
Comfort
5.9
Facilities
6.6
Location
6.6
Overall
5.9
Overall 5.1 Okay
Based on 500 reviews
Cleanliness
5.7
Comfort
5.9
Facilities
6.6
Location
6.6
Overall
5.9
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
5.3
Comfort
5.6
Location
6.6
Services
4.9
Staff
6.1
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
6.6
Overall
2.0
Cleanliness
5.6
Comfort
6.0
Facilities
6.4
Location
7.0
Overall
6.5
Cleanliness
5.4
Comfort
5.5
Location
6.4
Services
5.3
Staff
5.9
Cleanliness
5.3
Comfort
5.9
Facilities
8.0
Location
6.8
Services
5.1
Cleanliness
6.5
Comfort
6.6
Facilities
9.3
Location
6.8
Overall
7.3
Cleanliness
5.9
Comfort
6.1
Location
6.6
Services
6.0
Staff
6.3

Mediocre 3.0
Pros: Wasn’t on the street
Cons: Found ashes in the non smoking room. Bed comforter was dirty & had holes. Room & hall need updating & didn’t feel too safe in the locatio
Poor 1.0
Cons: The A/C did not work. A non smoking room smelled like cigarettes and the hall way reeked of marijuana.
Okay 5.0
Pros: Took last minute rezzies
Cons: Very dated and worn out
Good 7.0
Pros: Bed was comfortable we stayed 1 night
Cons: No coffee or to go food for breakfast
Good 6.0
Cons: I still haven't received my deposit back in my account yet and every time I call they say it has been sent. Its been three days and its still not there
Poor 1.0
Pros: NOTHING !!!
Cons: Terrible. Microwave Smashed, dirty bathroom, requested different room, and was told they couldn't do it. Staff down right ride and nasty. PLACE IS TERRIBLE !!!
Poor 1.0
Cons: Got to the hotel and checked in. Rooms were terrible and smelled like they haven’t been cleaned…EVER. Bedding had burn holes and were ripped with stains. Toilets and bathrooms were NOT cleaned. I went immediately back to the front desk and the guy behind the counter told me he had to check the rooms. He came back and told me “all the sheets are new and the rooms were just cleaned “ I told him if that was the case I need a refund. He made a phone call and told me too bad. When I showed him the pictures of the “New freshly cleaned rooms” he maintained that it was new bedding. Also regarding safety, there was a guy standing out front of the lobby when we pulled up, cars were pulling in the lot and he would get in for a few minutes then jump out and the cars would pull away. This happened several times while I was trying to get my refund for the disgusting rooms. I should have l known better but the reviews said it was a decent place. DO NOT stay here, it is dirty and not safe.
Good 6.0
Pros: Front desk staff completely honest, straight forward--- told me my REQ for Housekeeping got overlooked. Other front desk staff called housekeeping multiple times and explained washer/dryer is broke
Cons: I was there 2 nights for business and no respite, although room not cleaned as requested, had to wait till 11pm-midnightish for clean towels to be delivered ¿¿ hey I got them-- I had already dropped off the others.
Okay 4.0
Pros: Cheap
Cons: Complimentary pets if you know what I mean and no service if you're staying another night. Didn't remove trash from room, no clean towels the second day, nothing was done until we checked out. Literally no service.
Poor 1.0
Pros: Nothing
Cons: Most disturbing and disgusting hotel I've ever seen. Left as soon as we checked in. They would not refund my money as well as they recharge my bank account. Cops in parking lot pining down guy,woman with lingerie on in lobby,smelt like weed an filthy.
Poor 1.0
Pros: Not much
Cons: That was the nastiest hotel I¿ve ever stayed in. I don¿t know how they have kept their franchise. Everything was stained¿ floors, furniture, etc. There were cigarette burns on the bedspread¿ in a non-smoking room. Staff looked miserable. Zero
Poor 1.0
Pros: Nothing
Cons: Very creepy people hanging out in hallway, tapping on doors. Hole in floor under bed. Holes in wall behind picture.
Poor 1.0
Cons: Roches
Poor 1.0
Pros: Nothing.
Cons: Everything.
Okay 4.0
Pros: The location was very convenient, just off the interstate, and the area appeared to be safe. If you just want a cheap place to stay for a night, this hotel is OK.
Cons: The bed was very uncomfortable, and the hotel overall looks old and run down.
Okay 4.0
Pros: Location.
Cons: The room was old, dingy, and outdated.
Poor 1.0
Pros: Easy access from highway. Next to a really friendly Waffle House.
Cons: DO NOT STAY HERE. Hallways were filthy and not sure that our room had been cleaned very well either. The hotel is in rough shape and badly overdue for maintenance inside and out--our bathroom door didn't have a doorknob and the fan was noisy/broken.
Okay 5.0
Pros: Close to interstate
Cons: Sleazy clientele, unhelpful staff
Poor 1.0
Pros: Location and potential value
Cons: Hotel in poor condition. Rooms dirty. Appliances like TV, light fixtures, door hardware inoperable, or in poor condition. Watched customers walk out after seeing their rooms forfeiting prepaid reservations. Staff stated customer expectations too high.
Poor 1.0
Pros: There were no positives.
Cons: Run down, dirty room, sketchy guests. I would not recommend this. I don't expect my hotel to be spotless and new but this place was below the level I would consider acceptable even for someone with low expectations.
Poor 1.0
Pros: Leaving
Cons: Super 8 is a dump. Put this trash out of business. Disgusting room and facilities.
Poor 1.0
Pros: I order this hotel.When I got to this hotel.They was a gentle man sitting outside on the curb drinking.I walked inside the young lady.I believe her hair was put up.She wearing sleeveless shirt or dress.I could see a lump on her left side of her chest.
Cons: I show her my phone with your site that I paid for a room. She told me they were full, sometime this happens. She told me to call in the morning for a refund.guy still out front drinking.i drove around the building.didnt see many cars. Did see white truck
Excellent 8.0
Pros: Good value.
Cons: This day was good however I had booked this hotel on a different occasion and when I arrived at the hotel the room was not available. So then I had to go through the process of asking requesting from everybody a refund..
Mediocre 3.0
Pros: Close to where I was working
Cons: Trash in hall way
Good 7.0
Pros: They have smoking rooms. Location
Cons: Room wasn't very clean. Not the worst I've been in. Not all front desk people were very nice. Made me feel like I was bothering them or like I had done something wrong.
Mediocre 2.0
This place was dirty and disgusting. I thought I was going to get jumped in the parking lot.
Okay 4.0
Pros: The location off the highway.
Cons: Non-smoking room that was definitely smoked in on a regular basis. Dirty: big stain on bedspread. Found pebble in the bed. Overall just nasty.
Good 7.0
Pros: Lowest price
Cons: Website amenities were not correct.
Mediocre 3.0
Pros: There was a bed, running water and TV.
Cons: The whole place smelled like cigarettes and there was ash on the floor by the bed. There were burn holes in both of the comforters on the bed and one of the beds didn¿t have a bed sheet. Honestly this was the worst hotel experience I¿ve ever had.
Mediocre 3.0
Pros: The location and obviously I picked because of the price.
Cons: Smoke detector missing, wall lamp didnt work, outlets didnt work(sparked), no breakfast (due to covid) spotty internet, room smelled like smoke and wet dog, MGMT, booked res.for 2 then to 3, rate changed, but mgr charged for extra person,although prepaid
Good 7.2
It’s basic and we had what we needed. Bonus was a frig and microwave. It could have been a little cleaner, no major violations. I understand with COVID not offering breakfast, yet no coffee maker and coffee in the room just seems like a cheap tactic.
Mediocre 2.0
Pros: Nothing at all the front desk attendant was very rude
Cons: I had a reservation for a king they gave me a Queen and didn’t refund me the difference
Okay 4.0
Pros: It's not like the other 2 around it
Cons: Staff owner is hateful and the room needs to be updated more
Mediocre 2.0
Pros: The rude crass nature of the employee. The lies that were told to me.
Cons: There was nothing good to say about this hotel!
Mediocre 3.0
Pros: ...
Cons: The wash rags looked like cleaning rags i had to wipe the tub down to use it. The drawers to the dresser wouldn't stay closed...
Excellent 8.0
Pros: Awesome
Cons: The bed
Excellent 10.0
Pros: The front desk clerk was awesome,multi tasking to everyone's needs with being extra polite.
Excellent 10.0
Pros: The check in process was easy and the room was clean! Noone was disruptive.
Cons: On checkout day, it was 11:36am and checkout time wasn't until 12pm, housekeeping was beating on our door telling us to hurry up cause it was time to checkout. It was rude and done unprofessionally. Was not happy about that.
Mediocre 3.0
Pros: The water for a shower was hot. The room was tired, the carpet was soiled and they had a gross recliner in the room'. Never again! Gross,gross and so gross!
Okay 5.4
Pros: The only things good were the hot water and hot coffee.
Cons: The staff at front desk could barely speak English and it was very hard to understand him. The check-in process was horrible. They didn't give me my booking.com price. They instead changed it to their own rate and overcharged me. I am very unhappy with this hotel and honestly it needs to change owners or managers.
Good 6.0
Pros: The price was better than others in the area while making a last minute booking. The place could use renovation, but it worked for a quick stop over.
Cons: Everything was a bit dated and not quite as clean as would be preferable, but not bad overall.
Okay 5.7
Pros: Price and availability last minute
Cons: The facility is getting old and dated. The A/c unit in the room is very difficult to keep the room at the right temperature. You're either hot and muggy or frozen.
Mediocre 2.0
Pros: Nothing at all.
Cons: This place is corroded with mold, mildew, cigarette smoke, filth, the carpets are scary, the staff is cranky....Overall overpriced and a dump!
Excellent 9.4
Pros: The pillows were soft AF!!!
Cons: You could smell the smoke in the hallway but I had a nonsmoking room
Mediocre 2.5
Pros: Getting out of there.stains
Cons: Stain (s) on the bed cover and shower curtain Cigarette- burns on the carpet ( in a non smoking hotel ) - stench throughout the entire hotel - hairs left in the sink - poor customer service
Okay 4.6
Pros: Price, complimentary breakfast
Cons: Terrible smell, someone's hair in bathroom and even in the bed. They didn't change linen?
Super 8 by Wyndham Roanoke VA - Roanoke
Rated no. 14
5.1
Okay 5.1
Based on 500 reviews
Details
Reviews

Cleanliness
3.1
Comfort
3.2
Facilities
3.2
Location
4.8
Overall
3.6
Overall 3.9 Mediocre
Based on 39 reviews
Cleanliness
3.1
Comfort
3.2
Facilities
3.2
Location
4.8
Overall
3.6
Cleanliness
3.0
Comfort
3.0
Facilities
3.0
Location
5.0
Overall
3.0
Cleanliness
3.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
3.3
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
3.3

Okay 4.0
Pros: Price, location, and pet friendly.
Cons: Lack of cleanliness.
Okay 4.0
I'm surprised the state hasn't shut this place down yet. It's a cosmetic nightmare outside. Chunks of the building are missing, you can see holes in the roof and the roof is visibly caving in. If you're on the second floor looking across the parking lot at the other building with additional rooms, you can see the roof damage. There's structural damage to the 2nd story walkway visible from ground level. If you plan on staying here, I would highly recommend looking at the place before booking. It literally looks like a war zone with the account of damage to the building and dilapidation. The rooms themselves are a hot mess too. I'll just leave it at that. I've been to about 50 hotels in my lifetime. This is the most ran down one out of them all. I'm just thankful there's no bed bugs.... that I've seen.
Poor 1.0
Pros: Nothing
Cons: Dirty Ran down A lot of people LIVE here and they stay out late, drinking and smoking weed.. Very loud and arguments all freaking night..
Poor 1.0
Pros: Nasty Drug infested craphole. Found needles used for iv drug use in the bed .
Poor 1.0
Pros: This place is a dump if u could have got my money back I would not stayed here. Drug trafficking on steps.
Cons: For ur safety don’t stay here
Mediocre 3.6
The price was right but there were stains on the carpet, sheets, shower, ceilings, etc. The WiFi code was not posted so I had to call the front desk to get it. No pen or paper in the room. I couldn't figure out how to get the TV on a channel.
Excellent 10.0
Pros: Nothin
Cons: they ate rude
Good 7.0
Pros: Love where it's located, Many restaurant's and access to the inrerstate.
Cons: Cable was not working. Had be moved to another room. There was many hair's on the sheets.
Mediocre 2.0
Pros: The location of knights Inn is good. There are many other motels in the area. Close to restaurants and stores.
Cons: The room was not up to standards. There was no toilet tissue. Couldn't get the tv to work. The toilet was dirty inside, the tub was so so and the ceiling needed repair. There was loud talking outside of the room. I didn't feel safe checking in.
Poor 1.0
Pros: Nothing
Cons: Had roaches
Mediocre 2.0
Pros: Easy off highway
Cons: The rugs were old and dirt. Food containers were under the bed. TV remote did not work properly. Sheets had burn holes in them as well as the bed spreads.
Good 6.0
Pros: Price was good, booked it online for $---. Came with a floor show, fire and ambulances showed up around 10:30pm and half of Roanoke county Police force. No ice machine but they do have a freezer with ice trays. Non smoking room but burns through comfort.
Cons: Trash left in drawers by previous occupant lights couldn't be plugged in because both outlets were used by the TV.Sign out front said $--- but clerk said that was not for this location, it for for their unrenovated location which this one was,supposedly
Poor 1.0
Pros: Nothing
Good 6.0
Pros: The room smelled and the refrigrator was dirty and the lightning outside the room was off no lights very very dark and the building was very dirty outside and trashy nothing they advertish they had breakfast was terruable they had no danish nomilk
Cons: No
Poor 1.0
Pros: NOTHING.
Good 6.0
Pros: The help at the front desk.
Cons: Nothing
Mediocre 2.0
Pros: Nothing!!!!!!
Cons: I checked in & went hiking, came back to find that there was black mold in the room they had given me and possible blood stains on the sheets. Also it appears that there’s a drug operation being ran out of this hotel. I was scared to leave my vehicle anywhere without my supervision. I checked out immediately after seeing all of this and they refuse to give me a refund. DO NOT STAY HERE!!!
Poor 1.0
Pros: Nothing! It was so dirty and unsafe I have back my key and left!!!
Poor 1.0
Pros: Nothing!! Wasn't a hotel! It was awful!!
Cons: This wasn't a hotel It was a motel and the worst ever. Throw up on the steps. Have pictures of the holes in the bedspred. Door had paint off from dogs scratching it. It stunk like room refresher tryiing to cover up smoke. Paid for three days and stayed
Poor 1.0
Cons: "buffet style" breakfast a joke. Coffee dispenser and one (1) cereal dispenser with oat flakes. Nothing else. Period. Room had ripped carpets, carpets pached, ceiling finish falling down, wall paint blistering off, crack and finish in tub coming off,
Poor 1.0
Pros: Nothing !
Cons: Do not stay here !!!Non smoking room smelled of smoke and room was old and shabby .Breakfast was terrible , no tea ,juice was undrinkable ,toast but nothing to put on it, no fruit of any kind.Front desk was of no help . Worse place we ever seen !
Good 6.0
Pros: East parking
Cons: Cheap and sleazy. The whole building was extremely run down and not clean.
Excellent 8.0
Pros: Close to the job site and near stores and food places
Cons: Went 3 days without maid service.
Okay 4.0
Pros: The price
Cons: very old, several holes etc in walls,stains on chairs etc.
Excellent 8.0
Pros: The staff was very friendly and helpful. The location was also very good.
Cons: The lobby didn't smell the best, and the steps going up to the room where cracking and while carrying the baggage up I tripped over them.
Good 7.0
Pros: Location
Excellent 8.0
Pros: Staff Friendless
Excellent 10.0
Cons: The breakfast was definitely sub par.
Okay 4.8
Pros: The location was easy to get to with a Waffle House right next door for late night/early morning dining.
Cons: This hotel is showing its age. The tub was cracked and stained, the carpet was worn and dirty, curtains were ripped and stained, the sink drained so slowly, we had to wait a half hour between uses for it to empty. On top of that, the advertised price was $7 less than what we paid online. I would stay here if it was the only hotel with rooms available in Roanoke, but otherwise - I think I'll pass - and I'm not picky or hard to please.
Mediocre 2.0
Pros: Liked nothing
Cons: Liked nothing
Okay 4.3
Pros: The price
Cons: Just dirty n looked like a bad area
Knights Inn Roanoke - Roanoke
Rated no. 15
3.9
Mediocre 3.9
Based on 39 reviews
Details
Reviews

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