Hotels near Rotorua airport

Hotels near Rotorua airport

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Rotorua (ROT) - Rotorua, New Zealand
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Best hotels near Rotorua airport

Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.6
Overall
9.5
Overall 9.3 Excellent
Based on 111 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.6
Overall
9.5
Cleanliness
9.6
Comfort
9.3
Location
9.6
Services
9.6
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.5
Location
9.6
Services
9.2
Staff
9.7
Cleanliness
10.0
Comfort
9.6
Location
10.0
Services
9.3
Staff
9.6
Cleanliness
8.8
Comfort
8.8
Location
10.0
Services
8.8
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
8.8
Staff
8.8

Excellent 10.0
Pros: Room was gorgeous, bed super comfy, views incredible, hot tub on the deck wonderful.
Cons: Booking.com told us the breakfast was a buffet, which was inaccurate. Not too much of an issue, but worth correcting?
Excellent 10.0
Pros: Amazing service everyone was so polite and welcoming and the room was beautiful. More than lives up to the photos. T he view’s where impressive even with the rain. Will be recommending to all my friends and definitely returning.
Cons: Nope
Excellent 10.0
Pros: lovely
Cons: maybe a larger dinner menu
Excellent 9.0
Pros: The food was excellent like everything else. Staff were friendly and attentive. Magnificent view of the lake.
Cons: Can't think of anything that needed improvement
Peppers On The Point - Lake Rotorua - Rotorua
Rated no. 1
9.3
Excellent 9.3
Based on 111 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Food
6.5
Location
9.2
Overall 9.1 Excellent
Based on 1,928 reviews
Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Food
6.5
Location
9.2
Cleanliness
10.0
Facilities
10.0
Food
6.5
Location
9.2
Overall
9.2
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
9.1
Staff
9.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.2
Overall
10.0
Services
9.2
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.2
Staff
9.7
Cleanliness
9.6
Comfort
9.5
Location
9.2
Overall
9.0
Services
9.2
Cleanliness
9.5
Comfort
9.3
Location
9.1
Services
9.1
Staff
9.6

Excellent 8.4
Excellent 9.0
Pros: The staff are always friendly and helpful. Love that there are on-site Spa treatments available.
Cons: Everything was clean and tidy particularly in the unit but may be due for som painting and maintenance in the stairways.
Excellent 8.0
Pros: The spa in the room was awesome, large and situated nicely. One of the main reasons i decided to stay here again was because the owners are so friendly and warm.
Excellent 9.0
Pros: Well run by hotelier couple Josephine and Clinton. The apartment was so comfortable and there were nice touches that made us feel at home.
Excellent 10.0
Pros: Lovely owner & lovely staff. It was an awesome 2night stay.. will definitely go back
Excellent 9.6
Excellent 10.0
Excellent 10.0
Excellent 9.2
Excellent 8.8
Excellent 10.0
Pros: Everything about our stay was awesome. Super clean, very friendly and helpful. Loved it! Would definitely stay again.
Excellent 8.0
Pros: We loved Roturua!!! The hotel was very comfortable and convenient
Cons: nothing!
Silver Fern Accommodation & Spa - Rotorua
Rated no. 2
9.1
Excellent 9.1
Based on 1,928 reviews
Details
Reviews

Cleanliness
9.7
Comfort
9.6
Location
9.5
Overall
9.5
Services
9.3
Overall 9.3 Excellent
Based on 98 reviews
Cleanliness
9.7
Comfort
9.6
Location
9.5
Overall
9.5
Services
9.3
Cleanliness
9.7
Comfort
9.5
Location
9.7
Services
9.5
Staff
9.5
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.7
Comfort
9.6
Location
9.4
Overall
9.0
Services
9.3
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
8.8
Staff
7.9
Cleanliness
10.0
Comfort
10.0
Location
7.5
Services
7.5
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
7.5
Staff
10.0

Excellent 10.0
Pros: Beautiful spot on lake edge. Fab room and great shower. Even texted to tell me the room was ready well before standard checkin.
Cons: Nothing. Black Swan is wonderful
Excellent 10.0
Pros: Great location on the lake front with amazing views
Cons: nothing
Excellent 8.0
Pros: Location, ambience and breakfast were all great. The rooms are very well presented and beautifully decorated
Cons: It was a real shame that the restaurant wasn't in operation , a post pandemic glitch, however I believe that it will be reopening soon
Excellent 10.0
Cons: Beautiful location very hospitable service best place to relax in Rotorua highly recommendable.
Excellent 9.2
Excellent 10.0
Pros: Beautiful place, would highly recommend staying here to anyone - even nicer in person than the photos. Arthur was extremely helpful and friendly to deal with. We will definitely be back!
Excellent 9.0
Pros: The location and the facilities are beautiful. The hosts were very friendly, attentive and thoughtful. We really enjoyed using the spa pool with its stunning location! .
Cons: We were disappointed that the dining room was not open, but Arthur was very accommodating in driving us to a restaurant each night.
Excellent 10.0
Pros: Beautiful setting!
Cons: It was all great
Excellent 10.0
Black Swan Lakeside Boutique Hotel - Rotorua
Rated no. 3
9.3
Excellent 9.3
Based on 98 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Location
9.6
Overall
9.0
Services
9.3
Overall 9.2 Excellent
Based on 174 reviews
Cleanliness
9.5
Comfort
9.4
Location
9.6
Overall
9.0
Services
9.3
Cleanliness
10.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
9.4
Comfort
9.5
Location
9.9
Services
9.5
Staff
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.5
Services
9.2
Staff
9.9
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.7
Comfort
10.0
Location
9.7
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Great location and off street parking. We hadn’t been in a B&B before and the experience was great. Host was super nice and gave us great tips for where to eat and go. Ask the host about tickets to the redwoods if you haven’t been!
Poor 1.0
Pros: Leaving aside the mold problem, the room looked really nice and like it had been recently refurbished, the furniture was all new, the carpet was clean and the wallpaper was new as well. However, the mold made it impossible for us to stay and enjoy ourselves, especially given the almost $500 we paid for 3 nights.
Cons: The room we were put in smelled of mold really badly (front of the house). We arrived late at night so we couldn't do anything about it and had to sleep for the night. My partner woke up with a headache because of the smell. In the morning we didn't stay for the breakfast (included in the price) and we tried to explain to the host that we could not stay in the property due to the mold and we wanted a refund for the remaining nights and we would just leave. She became defensive and tried to convince us that it was the sulphur we were smelling and when that didn't work she said it was because the heater was on and we should turn it off (in winter). She first refused to refund us anything and I explained that we paid for a service and we cannot sleep in a room that smells of mold and get sick. Eventually she accepted to refund us the remaining 2 nights of our booking. I do not normally leave bad reviews, but her behaviour and denial were appalling, not to mention that she told Booking.com customer service that we were smelling sulphur, not mold. Do not recommend this place. That room should not be offered unless the mold problem is solved.
Excellent 10.0
Pros: Welcoming and great assistance with local events and assistance with ticketing etc.
Cons: Nil
Excellent 9.0
Pros: From the moment we arrived till the time we left Vivian was the perfect hostess, she made us feel very welcome and was a great help organizing places to visit in Rotorua. Our room was very well laid out and very tidy. Breakfasts were brilliant, plenty to choose from and very tasty. With the Redwoods on your doorstep and several good options for eating out this is a really good location.
Excellent 10.0
Pros: Lovely hostess Cleanliness Comfy bed Location
Excellent 10.0
Pros: Vivian is a wonderful host. Very knowledgeable about the town, things to do and places do eat! Great breakfast and comfortable rooms. Definitely would love to come again.
Good 6.0
Pros: The breakfast was delicious! Vivien made us feel right at home. :) Was a lovely getaway Trip.
Cons: I did not realize that it was a communal area and would have liked it to have been more private. but overall was very lovely.
Excellent 9.2
B&B@The Redwoods - Rotorua
Rated no. 4
9.2
Excellent 9.2
Based on 174 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.3
Overall 8.9 Excellent
Based on 705 reviews
Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.3
Cleanliness
9.3
Comfort
9.1
Location
9.2
Services
8.8
Staff
9.3
Cleanliness
9.1
Comfort
8.8
Location
9.0
Services
8.6
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Location
8.9
Services
8.9
Staff
9.2
Cleanliness
9.5
Comfort
9.3
Location
9.3
Services
9.0
Staff
9.8
Cleanliness
9.5
Comfort
8.9
Location
9.5
Services
8.6
Staff
9.2

Excellent 10.0
Pros: Staff went above and beyond. Our heat pump was broken but we were supplied with ample heaters to keep us warm. Washing machine broke while using (sorting sick child’s clothing) staff were extremely helpful and got our washing sorted for us. Staff were very friendly and inviting.
Cons: Bed was a little hard to what I’m use to but out of there control.
Excellent 10.0
Cons: Repeat customer
Excellent 10.0
Pros: Great value for money. Was very impressed with a full sized fridge and oven in the 2 bedroom family room. Very picturesque vista. The kids loved the play ground, pool and spa. The owners/hosts at reception were very friendly and helpful when we couldn't work out how to use the heat pump. Would definitely book this property again. Thanks
Cons: Couldn't fault anything
Excellent 10.0
Pros: Awesome location very clean and tidy. Staff were very nice and accommodating. Room was spacious and the view was beautiful. We will be definitely staying here again..
Excellent 10.0
Pros: What a beautiful location for a motel. The facilities were fantastic! For a family night away it was amazing! Nice and close to motion entertainment too!!
Cons: Other than McDonald’s there is no where close to eat that I saw, but we just popped back to town appx 5 minutes!!
Excellent 8.0
Pros: - beach front / waters edge - beautiful sunset - good self contained units - clean and tidy - towels, linen, cot, soap provided - friendly staff - communal heated pool and hot tub
Cons: - dated furniture, bedding, shower, kitchen. Still clean and presentable but old feeling - poor quality park and playground - photos don’t reflect reality. Tramp and swings rusted, slightly broken, poorly maintained - suggest improvements to park for safety and enjoyability
Excellent 9.0
Pros: Picturesque on the lake. Quiet location but some distance from town.
Cedarwood Lakeside - Rotorua
Rated no. 5
8.9
Excellent 8.9
Based on 705 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.3
Location
9.5
Services
9.2
Staff
9.4
Overall 8.8 Excellent
Based on 87 reviews
Cleanliness
9.2
Comfort
9.3
Location
9.5
Services
9.2
Staff
9.4
Cleanliness
8.4
Comfort
9.4
Location
9.4
Services
8.1
Staff
9.7
Cleanliness
9.2
Comfort
9.3
Location
9.5
Services
9.2
Staff
9.3
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
9.5
Location
9.5
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
8.8
Location
10.0
Services
10.0
Staff
10.0

Okay 4.0
Pros: location was great with awesome views of the ocean
Cons: Too expensive, especially meals.
Excellent 10.0
Pros: Myself and my partner couldn’t get over this place. Such a hidden gem and most definitely going back in the summer. Thank you so so much to the staff who left a bottle of wine for my partners birthday. You honestly impressed us down to a T! Food was excellent as well and just overall such a great find!! We’ll be back thank you for giving us an amazing experience 😄
Good 7.0
Pros: Nice quiet location, right on the waterfront, but it was the friendly staff who went out of their way to please several times and it was very appreciated.
Excellent 10.0
Pros: This property will be my go to now for Rotorua. The place was clean, the views were spectacular, the staff were absolutely amazing! Breakfast was exceptional! Loved everything about this place :)
Cons: Absolutely nothing!
Excellent 10.0
Pros: Lovely Location, clean, staff helpful and friendly, gorgeous view from our room. It says buffet breakfast but the breakfast selection was delivered to our table which is sensible during Covid.
Excellent 8.0
Pros: Fantastic breakfast and very accommodating and friendly hosts. Gorgeous outlook on lake with kayaks to use and a communal spa. Nice guest sitting room with fireplace.
Cons: Wee bit far out of town so you need a car. Some of the rooms are on a hill so make sure you ask for lakefront when booking.
Excellent 9.0
Pros: Extremely courteous staff. Superb location
Excellent 10.0
Pros: The lake front view was amazing. Spa bath and sauna on lake aswell everything was amazing
Cons: Great stay
Excellent 8.0
Pros: Views, great breakfast, jacuzzi by the lake and the staff
Cons: Could have done with a bit more de-cobwebing. Bin in communal area emptied more often
Koura Lodge - Rotorua
Rated no. 6
8.8
Excellent 8.8
Based on 87 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
9.3
Overall
8.2
Overall 8.5 Excellent
Based on 1,156 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
9.3
Overall
8.2
Cleanliness
8.7
Comfort
8.6
Location
9.3
Services
8.4
Staff
9.2
Cleanliness
8.6
Comfort
8.2
Location
9.1
Services
8.1
Staff
9.0
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
9.4
Overall
8.5
Cleanliness
8.8
Comfort
8.6
Location
9.5
Services
8.2
Staff
9.3
Cleanliness
8.6
Comfort
8.5
Location
9.5
Services
8.2
Staff
9.2

Excellent 8.0
Pros: Thermal pool is a great way to experience the waters in Rotorua without the price tag! Our studio was spacious and warm and there was a lot of useful kitchen equipment.
Excellent 9.0
Pros: Spa, pool and mineral pool a great addition. Used the spa in the morning before leaving. Room was a great size and super warm for the winter period. Location was great, a quick walk to town for dinner and back.
Cons: On road parking, minimal on site.
Excellent 10.0
Pros: Was nice clean and tidy
Cons: Was noisy at night time
Excellent 10.0
Pros: Great place and great service. Huge room and kids loved it. Will definitely be back.
Cons: Oven was very old and elements on too wouldn't heat up, the modes on the oven had rubbed off so was very difficult to be able to work it.
Good 6.0
Pros: Great location, lovely staff.
Cons: Very hot, dated, not very clean.
Excellent 10.0
Pros: Clean and tidy. The spa was quite cold for a hot spa but the heated pool was very nice 👍 I stayed for one night and I had a great time! Excellent customer service and it was good to see the worker walking around doing his checks over the property. I think he was fabulous for working on his own. I can’t find anything bad to say. Just perfect!
Cons: Nothing!! Everything was great for my one night stay!
Excellent 9.0
Ambassador Thermal Motel - Rotorua
Rated no. 7
8.5
Excellent 8.5
Based on 1,156 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.4
Food
6.5
Location
9.5
Overall 8.4 Excellent
Based on 3,420 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.4
Food
6.5
Location
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.4
Location
9.4
Services
8.1
Staff
9.0
Cleanliness
8.5
Comfort
5.0
Facilities
7.6
Food
6.5
Location
9.3
Cleanliness
8.7
Comfort
8.5
Location
9.5
Overall
7.4
Services
8.2
Cleanliness
8.5
Comfort
8.4
Location
9.4
Overall
9.5
Services
8.2
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
9.5
Services
8.4
Staff
9.1

Mediocre 2.8
Excellent 8.0
Pros: Spa and Sauna
Cons: Noise proofing wasn’t great
Excellent 10.0
Pros: We had a one bedroom suite for the first time and loved it. Nice to have the living room separate to the bedroom; gorgeous courtyard between the units and easy internal courtyard access to the pools and restaurant and main hotel. An excellent option at this first-rate hotel. Staff are attentive and professional, facilities fabulous.
Cons: Having the shower over the bath may be a problem for some travellers but was okay with us; we missed out on hotel parking both days but got free parking in the street on all but one occasion.
Excellent 9.0
Pros: hot pool,lounge area to relax with a game of chess
Cons: carpet coming apart from lino in sink area. was stappled to prevent trips but should be replaced or restretched.
Excellent 9.0
Pros: The Atmosphere was the most attractive to me. the music, fireplace. classic old furniture. even an old phone.I LOVE it all. also, the service both reception and dining were grades. keep up the good work you have been put in. I will come back.
Cons: the bed is a little too soft to me.
Excellent 9.6
Excellent 8.8
Excellent 9.6
Excellent 9.6
Good 6.0
Excellent 8.4
Excellent 9.6
Excellent 10.0
Excellent 10.0
Okay 5.7
Cons: Room was exceptionally small.
Excellent 10.0
Excellent 10.0
Pros: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!
Cons: It was all very good.
Excellent 10.0
Pros: Staff were friendly and very helpful Made my arriving late much less stressful.
Excellent 8.5
Pros: Great location. Excellant staff.
Cons: Parking is a problem. No AC. Bed very soft.
Prince's Gate Hotel - Rotorua
Rated no. 8
8.4
Excellent 8.4
Based on 3,420 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.3
Facilities
8.0
Location
9.2
Overall
8.0
Overall 8.5 Excellent
Based on 81 reviews
Cleanliness
9.1
Comfort
8.3
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
10.0
Comfort
8.8
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
8.2
Location
9.3
Services
8.3
Staff
9.1
Cleanliness
8.6
Comfort
8.9
Location
8.8
Services
7.9
Staff
7.9
Cleanliness
9.4
Comfort
8.2
Location
9.0
Services
8.5
Staff
8.5
Cleanliness
10.0
Comfort
7.5
Location
10.0
Services
7.5
Staff
7.5

Good 7.0
Pros: Had breakfast elsewhere
Cons: The fact there was a motel beside under quareenteen
Okay 5.0
Pros: The location was convenient. There was always lots of hot water when we showered.
Cons: The room was small; much smaller than we anticipated. We were a couple travelling with on carry-on suitcase and backpack each. There was not enough room to open the suitcases and maneuver around the room. All the fixtures in the bathroom were rusting due to no fan ventilation in the bathroom. The fruit salad for breakfast was canned fruit which I did not expect in New Zealand (not a kiwi in sight; the oranges and bananas in the fruit bowl went quickly.) On the third day we were there we did not have room service.
Okay 5.8
Pros: Very clean and tidy. Modern house (mainly) with great kitchen
Cons: Neither communal TV worked. Mel the host was awesome and very engaging. However she stays up pretty late and the fire doors and footsteps from the host accom upstairs made noise through to about 2 in the morning.
Excellent 9.0
Pros: Very clean and well appointed.
Cons: Average breakfast.
Excellent 8.0
Pros: What a cute place!! Full of heart! Highly recommend! Great great location
Excellent 9.0
Pros: Great breakfast, excellent location. We totally recommend it!
Excellent 8.5
Pros: Great staff! great location! walk to central is about 5 min. Close to the lake. Great B&B I checked in at 1am and they still accommodated to us.
Cons: If there one con- its the size of the room we received. Maybe we didn't have pay for a bigger room? but we barely had space to fit our luggage.
Lake Lodge B&b Rotorua - Adults Only - Rotorua
Rated no. 9
8.5
Excellent 8.5
Based on 81 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
7.3
Location
8.8
Overall
7.3
Overall 8.2 Excellent
Based on 2,488 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
7.3
Location
8.8
Overall
7.3
Cleanliness
6.0
Location
10.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
8.3
Comfort
8.1
Location
8.9
Services
7.8
Staff
8.9
Cleanliness
8.0
Comfort
7.3
Facilities
7.3
Location
9.3
Overall
7.3
Cleanliness
8.2
Comfort
7.9
Location
8.7
Services
7.5
Staff
8.8
Cleanliness
8.3
Comfort
8.2
Location
9.0
Services
7.9
Staff
8.8
Cleanliness
8.2
Comfort
8.2
Location
8.9
Services
7.8
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Location
8.7
Services
7.5
Staff
8.7

Good 7.6
Poor 1.0
Pros: Booking transferred to the Millenium from Sudima, where we were supposed to have a superior twin double room. We had a double room with an extra bed squeezed in. Made a complaint, they have not replied
Cons: Poor quality rooms Bad customer service
Good 7.9
Pros: Location was great... staff were super
Cons: The bathroom was very small and cramped and the tv selection was poor, not 1 children's channel
Good 7.1
Pros: Good location, friendly staff, great food!
Cons: A bit run down in the bathroom.
Excellent 9.2
Pros: We were over charged for breakfast, but this was easily rectified without an issue.
Cons: I would have preferred an indoorr pool and spa :-)
Excellent 10.0
Pros: Close to everything ..awesome staff..so cost.... just perfect
Cons: No herbal tea
Excellent 10.0
Pros: The staff were very friendly and helpful, and the breakfast was amazing!
Cons: Quite loud road noise, but the units on the other side of the motel would be fine.
Excellent 9.6
Pros: Loved the food at the restaurant. The soups of the day was delicious and also the fish. The reception staff was brilliant, friendly and very helpful. My wife took some time and had a massage and Lyn was absolutely amazing. Professional friendly staff. I would recommend this hotel to anyone
Cons: The bathrooms was a bit small but you don't spend a lot of time there so it wasn't that bad
Good 6.8
Pros: Affordable Great location
Cons: Bed was uncomfortable A/C had limited cooling
Sudima Lake Rotorua - Rotorua
Rated no. 10
8.2
Excellent 8.2
Based on 2,488 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
6.0
Location
9.0
Overall
7.5
Overall 8.0 Excellent
Based on 731 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
6.0
Location
9.0
Overall
7.5
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
7.7
Location
8.8
Services
7.3
Staff
8.1
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
9.2
Overall
7.0
Cleanliness
8.3
Comfort
8.2
Location
9.0
Services
7.8
Staff
8.3
Cleanliness
8.5
Comfort
8.3
Location
9.0
Services
7.9
Staff
8.4
Cleanliness
8.5
Comfort
8.6
Location
9.1
Overall
8.5
Services
7.9
Cleanliness
8.7
Comfort
8.8
Location
9.2
Services
8.1
Staff
8.6

Good 6.0
Pros: was moved to Novotel Rotorua, they were awesome just had a little trouble with the air con and the rooms very hot
Cons: air con not working or being able to change the temp
Good 7.5
Pros: Nice location close to the concert
Excellent 10.0
Pros: loved everything in the room. very spacious a d our view of the lake was beautiful
Excellent 10.0
Pros: I initially booked a room at the Ibis however due to Covid19 and Ibis being a managed isolation facility, I was upgraded to stay at the Novatel Hotel right beside the Ibis, So my ratings above are in fact for my stay at Novatel Lakeside Rotorua I had an amazing stay and totally recommend. Staff were friendly and helpful, requested early check in, however they advised it wasn't guaranteed when i arrived at 12pm my room wasn't ready so went for a walk and had lunch across the road at Eat Street and did some shopping while I waited by the time i was finished my room was ready and great! also happy with the 11am check out was able to have a spa and swim before breakfast and coffee. Loved my stay!
Cons: Leaving....
Excellent 8.0
Pros: Friendly staff. Good facilities . Access to Novotel pools.
Cons: In general, all was good. The beds were uncomfortable.
Excellent 10.0
Okay 4.8
Good 7.6
Excellent 9.2
Excellent 8.0
Excellent 8.0
Excellent 8.0
Pros: Enjoyed the stay. Staff were great. Very good location near many places to eat.
Good 6.2
Pros: Clean linens. Parking. Good location by the lakefront and relatively short walk to the main avenue.
Cons: Small room. Dirty bathroom floor. Billed incorrect nightly rate on checkout. Sulfur smell occasionally in the room. Fire alarm for a non fire situation at 5:00 AM - stood outside for 40 minutes to then be let in without any explanation.
Ibis Rotorua - Rotorua
Rated no. 11
8.0
Excellent 8.0
Based on 731 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.2
Facilities
7.0
Location
9.0
Overall
7.8
Overall 7.9 Good
Based on 3,999 reviews
Cleanliness
8.1
Comfort
8.2
Facilities
7.0
Location
9.0
Overall
7.8
Cleanliness
8.0
Comfort
8.0
Location
9.0
Services
7.7
Staff
8.4
Cleanliness
7.5
Comfort
6.6
Facilities
6.0
Location
8.0
Overall
7.0
Cleanliness
8.2
Comfort
8.3
Location
9.0
Overall
7.0
Services
7.8
Cleanliness
8.2
Comfort
8.3
Location
9.0
Services
7.8
Staff
8.4
Cleanliness
8.3
Comfort
8.3
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.2
Comfort
8.3
Location
8.9
Services
7.8
Staff
8.5

Excellent 8.0
Pros: The staff were friendly and the location is perfect, just a walk away from restaurants. The pool and bar were great too:)
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: We enjoyed everything about the property.
Cons: N/a
Good 7.5
Pros: Location, very helpful and friendly staff. Best coffee at breakfast
Cons: Very dated and well worn. Restaurant and bar were shut and you had to go up the road for dinner. Not nice in the middle of a rainy winters night
Good 7.0
Pros: Great location, excellent pools, clean and comfortable rooms
Cons: Internet didn't work at all, constantly dropping off and disconnecting. The phone didn't work, so I have to walk down to reception to complain about poor quality of the internet - no help from a receptionist.
Excellent 9.0
Pros: Love the environment. Very beautiful hotel and the rooms. Much comfortable!
Cons: Rooms not having the microwave or fridge
Good 7.2
Excellent 8.0
Excellent 10.0
Good 6.0
Pros: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.
Cons: See above.
Millennium Hotel Rotorua - Rotorua
Rated no. 12
7.9
Good 7.9
Based on 3,999 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
6.0
Location
8.3
Overall
6.6
Overall 7.9 Good
Based on 1,430 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
6.0
Location
8.3
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
4.0
Overall
6.0
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
8.0
Staff
8.8
Cleanliness
6.0
Location
8.0
Overall
7.0
Staff
7.0
Value for money
7.0
Cleanliness
8.1
Comfort
8.2
Location
8.2
Services
7.9
Staff
8.6
Cleanliness
8.6
Comfort
8.7
Location
8.7
Services
8.4
Staff
8.9
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.8
Cleanliness
8.3
Comfort
8.2
Location
8.2
Services
7.8
Staff
8.5

Excellent 9.0
Pros: So good will see you again in two weeks!👍
Cons: No complaints
Excellent 8.0
Pros: Great value for money and not to far from the Redwood Forest which was the main reason for the stop over. Staff were pleasant, I note many comment on the distance from town but most will travel with a car which is a 5min drive from town, and you had great secure free onsite parking here so I saw it as a bonus.
Excellent 8.0
Pros: We had a beautiful lake view, the room was clean, comfortable and quiet. We were out late and someone had come in and turned the heat pump on for us, how thoughtful. There were spa pools outside too but we didn’t get a chance to use them, we will be back.
Cons: Just one thing, we couldn’t empty the bath, there must be a secret button somewhere? The fridge froze everything, maybe set too high?
Excellent 10.0
Pros: Staff - exceptionally welcoming. Facilities - lovely.
Cons: The cups hadn’t been washed properly - nor had the drawer been wiped out that the cups were in. Around the wall nearest the toilet were hand marks. The spa bath had cleaning product still visible around the actual tap. While it was obvious that some areas hadn’t been cleaned properly - it was also obvious that some cleaning had taken place. I would still stay again however.
Good 7.0
Pros: Spa
Cons: Wish the swimming pool by the spas was heated too Room opened straight onto main walkway so lots of people looking in/ walking past
Excellent 8.0
Pros: Clean. Staff lovely.
Cons: All good.
Excellent 8.0
Pros: Good clean room good staff very helpful
Cons: N/A
Good 6.0
Pros: We were able to store our bikes safely, which was really good. Nice breakfast, friendly staff
Cons: Very dusty in our room, on bedside tables, lounge furniture and the carpet. In the corners and in wardrobe. Broken lightbulb above the mirror in the bathroom.
Good 6.0
Pros: Room was very clean.
Good 6.0
Excellent 8.0
Pros: Staff was efficient and helpful. Room was comfortable but a little small for more than one or two people.
Cons: Trout flies were a nuisance. Not as close to center of city as I would have liked.
Okay 5.0
Pros: Nice enough hotel .
Cons: They have what they call a 4.5 star restaurant.... which is simply NOT true. Food was just terrible
Good 7.1
Pros: nice bathroom
Cons: away from downtown, especially in the rain
Wai Ora Lakeside Spa Resort - Rotorua
Rated no. 13
7.9
Good 7.9
Based on 1,430 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
8.6
Location
9.2
Overall
8.8
Overall 7.8 Good
Based on 2,260 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
8.6
Location
9.2
Overall
8.8
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
10.0
Overall
8.6
Cleanliness
8.0
Comfort
8.1
Location
9.2
Services
7.8
Staff
8.5
Cleanliness
8.2
Comfort
8.2
Location
9.2
Services
7.8
Staff
8.4
Cleanliness
8.5
Comfort
8.6
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Location
9.2
Services
8.2
Staff
8.6

Excellent 8.0
Pros: Room was very clean and comfortable.
Cons: Breakfast was ok but pastries stale and boring, porridge inedible, and food not very hot.
Okay 5.0
Pros: Location
Cons: Clean
Mediocre 3.0
Pros: The beds😳 clean comfortable and the pillows were like heaven.
Cons: The overall experience was terrible. Although 2 nights were booked through booking.com I spent 1 night and half a day. Felt like I was judged from the moment I walked in. Duty manager approaches, I go on to state I have already booked and state that I had intentions of bringing 2 smaller children, however plans had changed and I had 2 adult children ..if the manager could charge me accordingly. He lets me know the room I had booked for 2 adults and 2 small children only catered me for 1 king size bed😳. That's right... $798 for 4 people on 1 king-size bed. I explained that I needed at least 2 doubles or 4 singles and further explained why. I had just travelled 2hrs40min in a torrential storm to get there. My grandson was currently in ICU fighting for his life and I really need to move this booking along. I had 4 adults and need a room with 2 beds at least. The duty manager absolutely catered to these needs and assured me that he wouldn't charge further for the other 2 kids(adults) I had with me. He went on to explain he would only charge me for 1 night due to my circumstances as to why I was there. A huge weight lifted so I thought. That was at 8.26pm 21/07/2021. I then left to be with my grandson leaving my adult children at the hotel. 10pm 22/07/2021 we received a call to our room, asking if we would like to settle the account on departure or now....at 10pm! I realised very quickly this wasn't goodwill... And for $399 per night in a tiny pokey room I was not willing to pay that again! I went to the lobby and talked to the same duty manager as the night before. I asked to settle my bill right then I was leaving. Reasons for leaving: 1. Why was I not charged the full amount on arrival? 2. Why wait till 10pm to notify me? And not notify me at 10am normal checkout times? I asked to see hotel policies regarding bookings . But was told they judge their customers on appearance and visual needs.
Excellent 9.0
Pros: Breakfast buffet was amazing great variety.
Cons: The room was a little tired.
Good 7.0
Pros: Very pleasant. Beautiful restaurant and amazing breakfast 😋
Cons: Pillows
Excellent 9.0
Pros: Location. Cleanliness. Ease of check-in and check-out. Facilities.
Cons: Lifts were a bit slow and one was out of order, so took ages every time.
Okay 5.0
Cons: When paying 370 dollars for a nights stay, you'd expect more than a standard, outdated room with cobwebs all over the outside windows. Was pretty disappointed with the room for that amount, the bathroom in particular was very outdated.
Good 6.0
Cons: The room is getting old and run down
Good 7.6
Excellent 10.0
Pros: All went well, nice place to stay!
Novotel Rotorua Lakeside - Rotorua
Rated no. 14
7.8
Good 7.8
Based on 2,260 reviews
Details
Reviews

Cleanliness
6.5
Comfort
10.0
Facilities
6.5
Food
6.5
Location
8.2
Overall 7.5 Good
Based on 2 reviews
Cleanliness
6.5
Comfort
10.0
Facilities
6.5
Food
6.5
Location
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
3.0
Facilities
3.0
Food
6.5
Location
6.5
Overall
6.5

Crash Palace Backpackers - Rotorua
Rated no. 15
7.5
Good 7.5
Based on 2 reviews
Details
Reviews

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