Overview

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Novotel Rotorua Lakeside
Top Lake Hotel

Lake End, Rotorua 3010, New Zealand
+64 7346 3888

£123+

Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

8.2/10 Excellent
Based on 1,172 reviews

Review highlights

  • 9.8
  • 8.9
  • 6.0
  • 5.4

Good to know

  • Comfortable beds
  • Good restaurants & bars in the area

Nearby

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    About

    Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,172 reviews
    • 9.8 "Terrific location."
    • 8.9 "Bar is amazing."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.4 "Breakfast is good."
    • 8.2 "Pool is good."
    • 6.0 "Vibe was decent."
    • 5.4 "Rooms are ok."
    • 5.3 "Average cleanliness."
    • 3.8 "Internet is poor."
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    Overall rating

    8.5 Excellent
    Based on 750 reviews
    • 9.6 "Terrific location."
      8.5 "Great parking, according to 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.0 "Vibe was decent."
    • 5.7 "Rooms are ok."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 3.8 "Internet is poor."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 339 reviews
    • 9.8 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.6 "Breakfast is good."
    • 8.3 "Pool is good."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.1 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.5 "Vibe was decent."
    • 4.6 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      1.0 "90% had problems with the shower."
    • 3.8 "Internet is poor."
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    Overall rating

    8.3 Excellent
    Based on 82 reviews
    • 9.8 "Terrific location."
    • 8.5 "Bar is amazing."
    • 8.3 "Breakfast is good."
    • 8.2 "Food is delicious."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.5 "Average comfort."
    • 5.7 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.7 "Vibe was decent."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Comfortable beds"
    "Good restaurants & bars in the area"
    data provided by TrustYou

    Recent reviews

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