Overview

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Novotel Rotorua Lakeside
Best Bar and Beverages

Lake End, Rotorua 3010, New Zealand
+64 7346 3888

£91+

Overall guest ratings

8.2/10 Excellent
Based on 1,245 reviews

Review highlights

  • 9.7
  • 9.0
  • 6.4
  • 6.3

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,245 reviews
    • 9.7 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Incredible bar."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 8.3 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
      10.0 "100% loved the sauna."
    • 7.8 "Good pool."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.3 "Average value."
      5.7 "57% thought it was adequately priced."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.7 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.1 "Only 51% said rooms were clean enough."
      6.2 "Only 62% said rooms were big enough."
    • 4.9 "Not very clean."
      2.5 "75% said the bathroom was dirty."
      4.9 "51% thought it was rather dirty."
      3.6 "Dirty pool, said 64%."
    • 4.8 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    Based on 672 reviews
    • 9.7 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "Great parking, according to 73%."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Incredible bar."
    • 8.8 "Great service."
      7.7 "77% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.4 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 7.4 "Good breakfast."
    • 6.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.6 "Only 66% said rooms were big enough."
    • 5.0 "Vibe was decent."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 485 reviews
    • 9.8 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.1 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 7.9 "Good breakfast."
    • 7.7 "Good pool."
    • 6.2 "Average value."
    • 4.8 "Not very clean."
      4.6 "54% thought it was rather dirty."
    • 4.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.7 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
    • 4.0 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 87 reviews
    • 9.7 "Terrific location."
    • 8.5 "Bar is amazing."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 7.5 "Tasty food."
    • 6.3 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 4.9 "Not very clean."
    • 4.4 "Vibe wasn't good."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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