Overview

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Birchwood Spa Motel

6 Sala Street, Rotorua, New Zealand
+64 7347 1800

£68+

Overall guest ratings

7.5/10 Good
Based on 371 reviews

Review highlights

  • 9.3
  • 9.1
  • 5.1
  • 4.7

Good to know

  • Very quiet

Nearby

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    About

    Enjoy your visit to Rotorua with a stay at Birchwood Spa Motel. You'll have free perks like WiFi and self parking. Rooms at this upscale motel feature bonuses like refrigerators and microwaves.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Room service
    • Hot tub
    • No smoking
    • Express check out
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 371 reviews
    • 9.3 "Excellent value."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "Management was excellent, said 83%."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.0 "Location is great."
      7.7 "City centre within easy reach, said 77%."
      8.2 "Great parking, according to 82%."
    • 5.9 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.7 "67% found the grounds not bad."
    • 5.1 "Average cleanliness."
    • 4.7 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      4.0 "60% had problems with the shower."
      2.1 "79% were unsatisfied with the kitchenette."
      1.1 "For 89%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
      1.7 "83% thought the tv was sub-standard."
    • 4.7 "Disappointing food."
    • 3.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.3 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 263 reviews
    • 9.3 "Excellent value."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "Management was excellent, said 86%."
    • 8.5 "Location is great."
    • 6.3 "Average comfort."
    • 4.9 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.6 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
    • 4.2 "Disappointing food."
    • 3.8 "Vibe wasn't good."
    • 3.7 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 92 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good location."
    • 7.1 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 5.4 "Average cleanliness."
    • 5.2 "Rooms are ok."
    • 3.5 "Vibe wasn't good."

    Overall rating

    7.7 Good
    Based on 14 reviews
    • 7.3 "Good location."
    • 4.8 "Rooms are not good."
    Good to know
    "Very quiet"
    data provided by TrustYou

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