SAS (SK) - Read reviews & book flights

IATA code	SK
Routes	555
Top route	Oslo & other airports to Trondheim Vaernes
Airports served	114
Top airport	Oslo & other airports

Recent reviews

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Find reviews that mention:

customer service

connecting flight

flight attendants

food was good

tea and coffee

choice of movies

great flight

international flight

bottle of water

flight was cancelled

seats were comfortable

flight was on time

crew was great

lost my luggage

great service

10.0

Cons: Luggage fee were outrageous.

Reviewed May 2019

review from
8.3

Cons: Uncomfortable seats.

Reviewed May 2019

review from
7.6

Cons: Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo.

Reviewed May 2019

review from
7.6

Pros: Food was good and entertainment system was full of plenty of options to help pass the time

Cons: Seat got hard and so little leg room.

Reviewed May 2019

review from
3.6

Pros: Only thing I like is seats and boarding experience

Cons: The terrible air hostesses rude arrogant and very disrespectful

Reviewed May 2019

review from
0.0

Cons: The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge

Reviewed May 2019

review from
8.0

Cons: Seats are too small in economy to be comfortable. Boarding was unclear and confusing, mainly because I didn't have a boarding group on my boarding pass.

Reviewed Apr 2019

review from
2.0

Pros: My flight has been cancelled

Reviewed Apr 2019

review from
10.0

Pros: The crew was nice and the food was good.

Cons: More entertainment options

Reviewed Apr 2019

review from
8.3

Pros: The crew was very helpful and went out of their way to make sure the passengers were well taken care of.

Cons: Have more books available for passengers who want to read.

Reviewed Apr 2019

review from
7.0

Pros: - Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent

Cons: - The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections

Reviewed Apr 2019

review from
8.3

Pros: Nice interiors, relatively new airplanes, and very professional staff

Cons: Limited food ans beverage selection, and alcohol is served with an additional cost

Reviewed Apr 2019

review from
9.0

Pros: - Good entertainment - Boarding on time

Cons: - Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing

Reviewed Apr 2019

review from
5.6

Pros: Easy, efficient

Cons: Entertainment, food, comfort

Reviewed Apr 2019

review from
8.0

Pros: On time

Cons: Charges for everything

Reviewed Apr 2019

review from
7.6

Pros: On time travel. Check In Staff were kind and engaging.

Cons: On flight staff were minimally attentive. Food was mediocre.

Reviewed Apr 2019

review from
3.0

Cons: On time

Reviewed Apr 2019

review from
10.0

Cons: "sporty" landing in Washington :)

Reviewed Apr 2019

review from
10.0

Cons: Nothing!

Reviewed Mar 2019

review from
0.0

Cons: The flight was cancelled without explanation

Reviewed Mar 2019

review from
8.6

Pros: Easy to board, on time and food was good

Reviewed Mar 2019

review from
10.0

Pros: All good.

Cons: Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand.

Reviewed Mar 2019

review from
4.0

Cons: From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time

Reviewed Mar 2019

review from
7.6

Cons: Landing was hard but that is always the case.

Reviewed Mar 2019

review from
8.4

Cons: The food offering

Reviewed Mar 2019

review from
10.0

Pros: The crew was amazing but delays upto 2 hrs

Cons: Nothing as not in control

Reviewed Mar 2019

review from
10.0

Cons: Everything was excellent

Reviewed Mar 2019

review from
9.0

Pros: Seats ok. Crew very nice.

Cons: Short flight but entertainment is always a nice thing to have

Reviewed Feb 2019

review from
9.3

Pros: Amazing crew

Reviewed Feb 2019

review from
8.5

Pros: Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful.

Cons: Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped.

Reviewed Feb 2019

review from
5.3

Pros: The crew was truly kind and accommodating.

Cons: The food wasn’t very good. I purchased the WiFi and it was TERRIBLE. I had work projects I was hoping to complete on the trip and I could barely get anything to load beyond email. Total waste of money and effort.

Reviewed Feb 2019

review from
10.0

Cons: Don't remember this flight

Reviewed Feb 2019

review from
5.6

Pros: Everything was pleasant as expected except for one thing, mentioned below.

Cons: 45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know.

Reviewed Feb 2019

review from
9.6

Pros: Really liked how much roomier the seats were to the previous flight with TAP (which had no entertainment system on a 7 hour flight).

Cons: Super critical, the plugs are really difficult to use.

Reviewed Feb 2019

review from
5.0

Cons: We seen other flights go out to the same destination before ours even though everyone should be delayed by the weather. Even flight taking off an hour after our scheduled flight got there a few hours earlier.

Reviewed Feb 2019

review from
5.6

Pros: I had a middle row of seats that I was able to stretch out in and sleep.

Cons: Better Food Choices...not everyone likes cheese!!!

Reviewed Jan 2019

review from
7.3

Pros: Efficient friendly service.

Cons: We were economy so no food was provided, as expected so cannot rate. No entertainment was offered either.

Reviewed Jan 2019

review from
7.0

Pros: It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you.

Reviewed Jan 2019

review from
10.0

Pros: Everything!!! Excellent service

Reviewed Jan 2019

review from
0.0

Missed flight

Pros: N/A

Cons: I was unable to make it to copenhagen due to missing my connection

Reviewed Jan 2019

review from
10.0

Great flight

Pros: The airplane was modern and well kept. The crew were attentive and kind.

Cons: Nothing - our flight out was great!

Reviewed Jan 2019

review from
5.0

Broken down airplane

Pros: The crew were fine and the boarding was efficient.

Cons: The TVs were really old - my husband’s broke and mine couldn’t actually play movies due to it not registering fingerprints. The pocket in front of me was also ripped open spilling those annoying in flights magazines and the airplane smelled like the lavatory which was 6 rows up... just broken down and not well maintained. It was only a 9.5 hour flight but I expected better from SAS.

Reviewed Jan 2019

review from
6.0

Pros: Good selection of movies and music. Food was mediocre.

Cons: Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again.

Reviewed Dec 2018

review from
10.0

Comfortable

Pros: Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?

Cons: Mildly annoying advertisements for the in- flight shopping during the movies and overhead

Reviewed Dec 2018

review from
7.6

Quick flight

Pros: Great crew

Cons: Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac

Reviewed Dec 2018

review from
6.6

Mixed reviews

Pros: Thre movie selection was great The crew was great Some of the food (in each meal) was good

Cons: Parts of each meal were great, parts were gross $4 for a can of soda? Really???

Reviewed Dec 2018

review from
2.0

cancelled 1 day before

Cons: SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled.

Reviewed Dec 2018

review from
7.0

Standard flight with SAS

Pros: Nice crew! New A320!

Cons: One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway.

Reviewed Dec 2018

review from
5.6

Delay

Pros: Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better.

Reviewed Dec 2018

review from
7.3

Pros: Great food, typically on time and very prompt. entertainment was good. It was an older plane so the actual screens and monitors or outdated.

Cons: There were several babies crying for at least 2/3 hours and of course it is not the fault of the crew or airline. But that definitely left a lot of people dissatisfied with an overnight flight in which we are hoping to rest before arriving in Copenhagen. Seats are getting smaller and smaller. Spaces are very tight but that seems to be the norm with all airlines

Reviewed Dec 2018

review from
5.0

Pros: Good service from flight deck and cabin crew. Clean and comfortable

Cons: Take-off was nearly an hour late. No complimentary food and coffee was instant and very average.

Reviewed Dec 2018

review from
10.0

Flight to Copenhagen

Pros: Boarding was easy. The flight was smooth. It was a short flight (1.5 hours) so there was no food, but coffee, tea, water and juice was served.

Reviewed Dec 2018

review from
6.0

Unexpected

Pros: For a middle seat, it wasn’t bad

Cons: The seat I selected was changed. I selected 45C and was assigned 54 E Upon check-in. Why? An aisle seat vs middle seat when I paid full faire is unacceptable. Also it was not made clear that I would have had to pay to check luggage. $120??!!!! I always carry on and this could have been easily avoided by not bringing gifts. Again, $120?!!!!! On top of an $1100 flight? You have to be kidding me.

Reviewed Dec 2018

review from
5.0

SAS business

Pros: The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing.

Cons: In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing.

Reviewed Dec 2018

review from
10.0

Pros: service was great flight was on time luggage came on time

Reviewed Dec 2018

review from
10.0

Pros: great service flight was on time luggage was on time

Reviewed Dec 2018

review from
7.0

Cons: I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!

Reviewed Dec 2018

review from
5.3

Late

Cons: Late departure. No roof during queuing for loading and rain...

Reviewed Dec 2018

review from
7.3

Cons: Forferdelig innsjekking, lang kø, kun en person som skulle håndtere alle. Bag drop aksepterte kun en innsjekket bagasje for 2 personer selv om vi skulle kunne sjekke inn 2 hver.

Reviewed Dec 2018

review from
6.6

Pros: Efficient

Cons: Difficult to find check in at Copenhagen airport

Reviewed Nov 2018

review from

10.0

Cons: Luggage fee were outrageous.

Reviewed May 2019

review from
10.0

Pros: The crew was nice and the food was good.

Cons: More entertainment options

Reviewed Apr 2019

review from
9.0

Pros: - Good entertainment - Boarding on time

Cons: - Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing

Reviewed Apr 2019

review from
10.0

Cons: "sporty" landing in Washington :)

Reviewed Apr 2019

review from
10.0

Cons: Nothing!

Reviewed Mar 2019

review from
8.6

Pros: Easy to board, on time and food was good

Reviewed Mar 2019

review from
10.0

Pros: All good.

Cons: Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand.

Reviewed Mar 2019

review from
10.0

Pros: The crew was amazing but delays upto 2 hrs

Cons: Nothing as not in control

Reviewed Mar 2019

review from
10.0

Cons: Everything was excellent

Reviewed Mar 2019

review from
9.0

Pros: Seats ok. Crew very nice.

Cons: Short flight but entertainment is always a nice thing to have

Reviewed Feb 2019

review from
9.3

Pros: Amazing crew

Reviewed Feb 2019

review from
8.5

Pros: Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful.

Cons: Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped.

Reviewed Feb 2019

review from
10.0

Cons: Don't remember this flight

Reviewed Feb 2019

review from
9.6

Pros: Really liked how much roomier the seats were to the previous flight with TAP (which had no entertainment system on a 7 hour flight).

Cons: Super critical, the plugs are really difficult to use.

Reviewed Feb 2019

review from
10.0

Pros: Everything!!! Excellent service

Reviewed Jan 2019

review from
10.0

Great flight

Pros: The airplane was modern and well kept. The crew were attentive and kind.

Cons: Nothing - our flight out was great!

Reviewed Jan 2019

review from
10.0

Comfortable

Pros: Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?

Cons: Mildly annoying advertisements for the in- flight shopping during the movies and overhead

Reviewed Dec 2018

review from
10.0

Flight to Copenhagen

Pros: Boarding was easy. The flight was smooth. It was a short flight (1.5 hours) so there was no food, but coffee, tea, water and juice was served.

Reviewed Dec 2018

review from
10.0

Pros: service was great flight was on time luggage came on time

Reviewed Dec 2018

review from
10.0

Pros: great service flight was on time luggage was on time

Reviewed Dec 2018

review from

8.3

Cons: Uncomfortable seats.

Reviewed May 2019

review from
7.6

Cons: Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo.

Reviewed May 2019

review from
7.6

Pros: Food was good and entertainment system was full of plenty of options to help pass the time

Cons: Seat got hard and so little leg room.

Reviewed May 2019

review from
8.0

Cons: Seats are too small in economy to be comfortable. Boarding was unclear and confusing, mainly because I didn't have a boarding group on my boarding pass.

Reviewed Apr 2019

review from
8.3

Pros: The crew was very helpful and went out of their way to make sure the passengers were well taken care of.

Cons: Have more books available for passengers who want to read.

Reviewed Apr 2019

review from
7.0

Pros: - Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent

Cons: - The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections

Reviewed Apr 2019

review from
8.3

Pros: Nice interiors, relatively new airplanes, and very professional staff

Cons: Limited food ans beverage selection, and alcohol is served with an additional cost

Reviewed Apr 2019

review from
8.0

Pros: On time

Cons: Charges for everything

Reviewed Apr 2019

review from
7.6

Pros: On time travel. Check In Staff were kind and engaging.

Cons: On flight staff were minimally attentive. Food was mediocre.

Reviewed Apr 2019

review from
7.6

Cons: Landing was hard but that is always the case.

Reviewed Mar 2019

review from
8.4

Cons: The food offering

Reviewed Mar 2019

review from
7.3

Pros: Efficient friendly service.

Cons: We were economy so no food was provided, as expected so cannot rate. No entertainment was offered either.

Reviewed Jan 2019

review from
7.0

Pros: It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you.

Reviewed Jan 2019

review from
7.6

Quick flight

Pros: Great crew

Cons: Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac

Reviewed Dec 2018

review from
6.6

Mixed reviews

Pros: Thre movie selection was great The crew was great Some of the food (in each meal) was good

Cons: Parts of each meal were great, parts were gross $4 for a can of soda? Really???

Reviewed Dec 2018

review from
7.0

Standard flight with SAS

Pros: Nice crew! New A320!

Cons: One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway.

Reviewed Dec 2018

review from
7.3

Pros: Great food, typically on time and very prompt. entertainment was good. It was an older plane so the actual screens and monitors or outdated.

Cons: There were several babies crying for at least 2/3 hours and of course it is not the fault of the crew or airline. But that definitely left a lot of people dissatisfied with an overnight flight in which we are hoping to rest before arriving in Copenhagen. Seats are getting smaller and smaller. Spaces are very tight but that seems to be the norm with all airlines

Reviewed Dec 2018

review from
7.0

Cons: I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!

Reviewed Dec 2018

review from
7.3

Cons: Forferdelig innsjekking, lang kø, kun en person som skulle håndtere alle. Bag drop aksepterte kun en innsjekket bagasje for 2 personer selv om vi skulle kunne sjekke inn 2 hver.

Reviewed Dec 2018

review from
6.6

Pros: Efficient

Cons: Difficult to find check in at Copenhagen airport

Reviewed Nov 2018

review from

3.6

Pros: Only thing I like is seats and boarding experience

Cons: The terrible air hostesses rude arrogant and very disrespectful

Reviewed May 2019

review from
0.0

Cons: The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge

Reviewed May 2019

review from
2.0

Pros: My flight has been cancelled

Reviewed Apr 2019

review from
5.6

Pros: Easy, efficient

Cons: Entertainment, food, comfort

Reviewed Apr 2019

review from
3.0

Cons: On time

Reviewed Apr 2019

review from
0.0

Cons: The flight was cancelled without explanation

Reviewed Mar 2019

review from
4.0

Cons: From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time

Reviewed Mar 2019

review from
5.3

Pros: The crew was truly kind and accommodating.

Cons: The food wasn’t very good. I purchased the WiFi and it was TERRIBLE. I had work projects I was hoping to complete on the trip and I could barely get anything to load beyond email. Total waste of money and effort.

Reviewed Feb 2019

review from
5.6

Pros: Everything was pleasant as expected except for one thing, mentioned below.

Cons: 45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know.

Reviewed Feb 2019

review from
5.0

Cons: We seen other flights go out to the same destination before ours even though everyone should be delayed by the weather. Even flight taking off an hour after our scheduled flight got there a few hours earlier.

Reviewed Feb 2019

review from
5.6

Pros: I had a middle row of seats that I was able to stretch out in and sleep.

Cons: Better Food Choices...not everyone likes cheese!!!

Reviewed Jan 2019

review from
0.0

Missed flight

Pros: N/A

Cons: I was unable to make it to copenhagen due to missing my connection

Reviewed Jan 2019

review from
5.0

Broken down airplane

Pros: The crew were fine and the boarding was efficient.

Cons: The TVs were really old - my husband’s broke and mine couldn’t actually play movies due to it not registering fingerprints. The pocket in front of me was also ripped open spilling those annoying in flights magazines and the airplane smelled like the lavatory which was 6 rows up... just broken down and not well maintained. It was only a 9.5 hour flight but I expected better from SAS.

Reviewed Jan 2019

review from
6.0

Pros: Good selection of movies and music. Food was mediocre.

Cons: Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again.

Reviewed Dec 2018

review from
2.0

cancelled 1 day before

Cons: SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled.

Reviewed Dec 2018

review from
5.6

Delay

Pros: Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better.

Reviewed Dec 2018

review from
5.0

Pros: Good service from flight deck and cabin crew. Clean and comfortable

Cons: Take-off was nearly an hour late. No complimentary food and coffee was instant and very average.

Reviewed Dec 2018

review from
6.0

Unexpected

Pros: For a middle seat, it wasn’t bad

Cons: The seat I selected was changed. I selected 45C and was assigned 54 E Upon check-in. Why? An aisle seat vs middle seat when I paid full faire is unacceptable. Also it was not made clear that I would have had to pay to check luggage. $120??!!!! I always carry on and this could have been easily avoided by not bringing gifts. Again, $120?!!!!! On top of an $1100 flight? You have to be kidding me.

Reviewed Dec 2018

review from
5.0

SAS business

Pros: The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing.

Cons: In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing.

Reviewed Dec 2018

review from
5.3

Late

Cons: Late departure. No roof during queuing for loading and rain...

Reviewed Dec 2018

review from

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