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Pros: Plane is clean and comfortable. Boarding was great.

Cons: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Pros: The plane is clean and comfortable. The boarding was easy.

Cons: The staff on all SAS flights seem a little lazy.

Cons: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS

Pros: Crew was sour.

Cons: Crew could have been friendly.

Pros: The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.

Cons: It was just a relatively quick, unremarkable flight.

Cons: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Cons: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Pros: No

Cons: Everything

Cons: Helpful flight attendant, kind check in attendant

Cons: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Pros: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Pros: To reach the goal.

Cons: Food. Time.

Cons: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Cons: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Pros: See previous note about lost bag.

Cons: See previous note about lost bag.

Pros: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Cons: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Pros: Nothing.

Cons: Please see statement from SFO-> CPH flight.

Pros: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Cons: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Cons: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.