|Top route||Mumbai Chhatrapati Shivaji Intl to New Delhi Indira Gandhi Intl|
|Top airport||New Delhi Indira Gandhi Intl|
Flight was delayed by 1 hour 20 minutes. Boarding experience was pathetic, even arrival got delayed due to lack of ground staffs.
Indigo services are getting worse and worse by day. Unexplained delays and practically no satisfactory customer services
Chaotic crowds at security and boarding.
Cancelled flight probably not enough seats were filled. Mess up with luggage and it took 1.5 hrs to start dispersal on belt
Try to Fly on time without keeping commercial passengers stranded
V difficult to book ticket through on line.finally I was not able to book maa to Ahmedabad ticket on last Thursday.it is abig struggle.
No comments on food as I did not order. A normal Indigo flight was made memorable by the staff
it was nice
Not much food options, entertainment, crew just ignores your request. The crew is not trained at all at hospitality. No wonder why people talk rudely to Indigo crew.
For the price, I recommend other airlines. Indigo might save a few hundred bucks but the quality of service, food selection, wait time, delays is really bad. This is like the Spirit airlines of India, if you know what I mean.
Nice landing and active flight attendants
Ticket booking and webchechin through app needs improvement!
Punctual, clean and efficient.
Yeah yesI have n yeah traveled on this flight yaa this flight yeahfrequently yeahrescheduled yeahor canceled this was very bad experience I yeah will never forget this Airlines have h yeahave not to do so
I was unable to check in online. It said PRN is not correct few times in spite of it being correct. I could not book my seat. I travelled from Mumbai to Chennai & Chennai to tiruchi. I raised my problem to staff in Mumbai and they were not helpful. They kept saying I needed to do it in Chennai. They said they can’t print my boarding pass since it started from Chennai. They could have helped me with online checking. Customer service is very poor and not helpful. They could have done a better job.
Already mentioned the didorerly check in process. The crew were not aware that I pre-booked for snacks and paid for. They said I have to pay for snacks and drinks, when I showed the crew my boarding pass they said that the system was not updated with this information. Very strange excuse..
Liked the XL seat, but didn't like the check-in process at the Delhi Airport gate 5B. Though I had paid for the priority boarding, there was mad rush at the gate and allowed whoever with might pushed in. Then at the gate we were picked up for compulsory checkin the hand baggage as the flight was full. There were any with more than 2 bags and massive cabin baggage. But they didn't dare to stop them.. Overall a very badly managed check-in process.
Cleanliness os Seats and surrounding areas. On time Departure and Arrival. No1 Budget Airline in India
On time Arrival and Departure despite budget airline. In side the aircraft, seats and floor carpet is very clean and neat
Check in is a mess. Be ready for a traumatic experience from the unsupportive and rude check in staffs and duty managers at Calicut airport. It’s a chaos and the lines are mostly first in last out, as they don’t care of the passenger well being or the waiting time. They are just concerned of checking in before the boarding call. Personal experience is of standing 2 hours straight just for check in. Flight is ok, food preordered are all the instant ones with hot water mix, which tastes pathetic. Overall, will never take another indigo flight to fly out of india.
Bag check is not as smooth as can be at CST Terminal 2. Passengers are advised to print out and attach boarding passes at home in a bid to avoid crowding at self-service kiosks given the Covid-19 public health crisis. However attendants then say tags need to be re-printed at the counter as the ones provided by the airline at the airport are more secure. While the check-in process is aided by the helpful staff, Indigo Airlines could do a better job of providing more self-service kiosks and clearer guidance during the online purchase process. Suggest calling ahead to confirm situation on the ground.
Pros: I really like the way updates were sent to me on my phone about the whole journey including gaye changes, reminders etc.
Cons: Pretty satisfied
Cons: In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in
Pros: Not much.
Cons: We flew to India and back from Turkey. Both flights had 2 stops and both times Indigo said we didn’t have a second flight and wouldn’t give us a second boarding pass meaning we had to go out to the check in both times to get our second boarding pass and both times were very problematic. Also we have a 7+ hour international flight on a very small plane with no free food or drinks. Just not a very good flight experience overall.
Pros: I liked the fact that it was a direct flight
Cons: Little more customer satisfaction
Pros: Seat felt very uncomfortable and as though it was about to break! Very cramped.
Pros: Basically nothing
Cons: They should do announcements properly, and the crew attitude is awful.
On board IndiGo flights, cabin baggage should not exceed 21x13x9in. If your hand luggage is bigger, the IndiGo assistance team will most likely ask you to pay extra for checked luggage.
IndiGo offers direct flights to 112 cities in 22 different countries. New Delhi, Mumbai, and Bengaluru are the most popular cities covered by IndiGo.
IndiGo concentrates most of its flight operations in New Delhi.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including IndiGo.
Known for being the largest airline in India, IndiGo offers a variety of international flights to countries throughout the world, primarily in Asia and the Middle East. If you are interested in traveling somewhere in Asia, you can choose from destinations like Vietnam, Thailand, and China. If you would rather go somewhere in the Middle East, countries like Oman, Qatar, and the United Arab Emirates are popular choices.
In order to keep prices as affordable as possible, this airline only offers Economy seats. With an Economy ticket, you will be able to benefit from amenities like the airline’s in-flight magazine, free non-alcoholic beverages, and the option of bringing a carry-on and personal item with you for free.
For the purpose of offering more flights and diversifying its pre-existing flight paths, IndiGo has made a codeshare agreement with Turkish Airlines, a company that is the national flag carrier of Turkey and specializes in flights to Asia, Europe, and Africa.
IndiGo is known for having an incredibly large fleet that is composed of almost 245 planes that are either ATR or Airbus. Out of the many types of planes that are used, the Airbus A320-200 is flown the most frequently, due to its spacious layout and the fact that it can hold up to 180 passengers. For smaller flights, such as domestic voyages, the ATR 72-600 is usually the plane that is chosen, as it fits around 75 passengers and is meant for short-range travels. For standard medium-range flights, you will most commonly see the Airbus A320neo being flown.