Overview

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Austria

21 Place Massenet, 42000 Saint-Etienne, Rhône-Alpes, France
+33 4 77 93 47 77

£49+

Overall guest ratings

7.3/10 Good
Based on 356 reviews

Review highlights

  • 9.2
  • 8.6
  • 4.6
  • 2.3

Good to know

  • Friendly service

Nearby

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    About

    Located in a quiet area in Northern Saint Etienne, the 2-star hotel Austria is very close to the Geoffroy-Guichard stadium, the Technopole, the city’s technological center, and Saint Etienne Convention & Exhibition Center, making it a convenient base for business and leisure travellers to the capital of the Loire county, in the Massif Central. The tram stop is situated right in front of the Hotel Austria, allowing a quick access to downtown Saint-Etienne and its most famous attractions, such as the Museum of Modern Art. Besides its 30 cosy business-friendly guest rooms with work desk and free wireless Internet access, the Hotel Austria offers a seminar room for up to 15 people, fitted with all the necessary standard equipments in order to ensure guests a successful presentation in Saint-Etienne, in the Rhône-Alpes region of France.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Air-conditioned
    • 24 Hour Front Desk
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 356 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 8.6 "Breakfast is good."
    • 6.0 "Location is acceptable."
    • 5.4 "Internet is average."
    • 4.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      2.2 "78% had problems with the shower."
      0.0 "100% found problems with the furniture."
      1.3 "87% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      3.3 "67% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
    • 2.3 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
    • 1.0 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 135 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 6.0 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.9 "Location is acceptable."
    • 4.9 "Rooms are not good."
      3.4 "66% complained about the bathroom."

    Overall rating

    7.4 Good
    Based on 67 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 6.3 "Location is acceptable."
    • 5.8 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.5 "Value below average."
    • 4.4 "Rooms are not good."
      2.7 "73% complained about the bathroom."

    Overall rating

    6.9 Good
    Based on 21 reviews
    • 9.1 "World class service."
    • 6.1 "Location is acceptable."
    • 4.5 "Rooms are not good."

    Overall rating

    7.5 Good
    Based on 131 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 5.8 "Location is acceptable."
    • 5.3 "Internet is average."
    • 5.2 "Average cleanliness."
    • 4.1 "Rooms are not good."
      5.0 "Only 50% said rooms were clean enough."
      2.5 "75% complained about the bathroom."
    • 0.7 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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