Hotels near Salt Lake City Airport

Hotels near Salt Lake City Airport

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Salt Lake City (SLC) - Salt Lake City, UT, United States
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Best hotels near Salt Lake City Airport

Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
8.9
Overall
8.4
Overall 8.9 Excellent
Based on 717 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Location
8.9
Overall
8.4
Cleanliness
9.1
Comfort
9.0
Location
8.8
Services
8.9
Staff
9.0
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.2
Staff
9.3
Cleanliness
9.3
Comfort
9.4
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Facilities
8.6
Location
8.8
Overall
8.0
Cleanliness
8.9
Comfort
8.9
Location
8.6
Services
8.9
Staff
8.8

Excellent 10.0
Pros: Great complimentary breakfast!!!! Clean, comfortable rooms!!!! Nice and helpful staff!!!!
Cons: Vending machine on our floor was out of service.
Excellent 8.0
Pros: The proximity to the airport & shuttle to & from the airport.
Cons: The beds aren¿t the most comfortable & the pillows were flat. But everything else was great.
Excellent 9.0
Pros: Good breakfast
Cons: Sheets were not clean on 1 of the 2 beds in our room.
Okay 4.0
Pros: Very limited on selection
Cons: The attitude of staff when I called to have TV fixed. I had to call three times and the best they could do was say Monday it would be fixed. They offered no alternatives. I also asked to have my room serviced and when I came back it was still dirty. Terrible service staff needs training.
Excellent 10.0
Pros: The girl in the cafeteria was very helpful and friendly
Poor 1.0
Pros: Horrible place to stay
Cons: Bad staff
Good 6.0
Cons: I feel like they way overcharged me for having our trained dog in the room. Looking for a reasonably priced room in the area turned into a too high priced room because of that.
Poor 1.0
Pros: Nothing
Cons: Power was off for hours. No copesation. Charged for a no show for the night before for my son s room we already canceled in advance and was told everything was a go. Got there and the day of rebooking and was told he had no reservation. Paid twice for the room.
Excellent 8.0
Pros: Staff was great!! The breakfast was good. Parking was excellent and easy to get in and out of the lot. The laundry facilities were great.
Cons: The carpet could use a cleaning.
Excellent 10.0
Pros: Price. Location.
Cons: Power outage on day of stay.
Excellent 10.0
Pros: Close to airport, clean, pool and hot tub was open and clean, full complementary breakfast, airport shuttle, large bathroom and shower.
Cons: Comforter had some food/debris on it, dog hair on lounge chair in room.
Excellent 10.0
Pros: We booked very last minute as other arrangements fell through and we were able to be accommodated with an early check in - front desk staff was very helpful!
Cons: N/A
Excellent 9.0
Pros: Nice room
Cons: Took too long to check in with only one person on the desk. Also some noise from nearby I80 during the night.
Excellent 9.0
Pros: I was pleasantly surprised that they were running their free airport shuttle and presented a limited hot breakfast since this was the first hotel that I have been at that offered more than a wrapped breakfast bar even after the COVID crisis!
Cons: Many of the staff were new (not surprising) and not very knowledgeable about the immediate area. We ended up with several incorrect answers to questions. This, however, will probably improve as we get further from the pandemic effects.
Okay 5.0
Pros: The general manager and front desk staff are extremely nice and accommodating. The hotel was clean, the hot breakfast was great, and our room was nice. The hotel was very clean
Cons: housekeeping supervisor was rude, my son had a bloody nose and they remade the bed with those sheets, they don¿t restock your room or clean it daily.
Excellent 8.0
Pros: The check in attendant was nice and courteous, could have used some help AND a headset for answering the phone. The pool was good.
Cons: There was only one washcloth and one hand towel for 2 people. Plus only one bar of soap. We are 2 non related ladies traveling and to have separate items would have been nice.
Excellent 10.0
Pros: Super friendly staff
Cons: Nothing about the hotel! But man the mosquitoes are thick there! I am assuming it is because of the Salt Lake.
Good 6.0
Pros: Front desk staff were so kind and happy and helpful. The place seemed very clean, newish and also very quiet compared to other similar hotels I have stayed in recently. It was nice there was vending machines that were well stocked because there’s no restaurants around
Cons: The breakfast situation was less than expected. The cost of having a dog was $40 when the holiday inn down the street just charges $20. That was a shock. The bed was uncomfortable
Excellent 10.0
Pros: Beds and pillows
Cons: No
Excellent 10.0
Pros: Hotel was clean and comfortable. Te front desk crew was super nice and helpful.
Okay 4.0
Pros: Location to airport. Staff member for the night was nice but appeared overwhelmed due to how she was the only staff member at the hotel for the evening shift.
Cons: Only one staff member for the entire hotel. It took over 1 hour to check in and there was a line out the door for people waiting. No one was at the front desk for almost 20 minutes and the phone kept ringing. Pool was closed.
Good 6.0
Pros: Close to airport
Cons: The stairway smelled like smoke. The heater and air-conditioning was so loud you could hard sleep. And for our morning breakfast they served us moldy bagel's.
Excellent 8.0
The problem is no ameneties because of covid.
Good 6.0
Pros: Friendly staff, good shower!
Cons: lost TV reception half way through my stay
Excellent 10.0
Pros: Staff was polite
Cons: Nothing
Comfort Inn and Suites Salt Lake City Airport - Salt Lake City
Rated no. 1
8.9
Excellent 8.9
Based on 717 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.0
Location
9.0
Overall
7.6
Overall 8.7 Excellent
Based on 459 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.0
Location
9.0
Overall
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.7
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
8.9
Staff
9.2
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
9.0
Cleanliness
9.1
Comfort
9.0
Facilities
2.0
Location
9.1
Overall
2.0
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
8.8
Staff
9.4

Excellent 9.0
Pros: Family (2 adults and 4 children) hollidays in August 2021. We enjoyed the free shuttle to the airport, easy drive to SLC center, pool availability
Excellent 9.0
Pros: Excellent
Cons: Bathroom set up in the room was not ideal Commode was extremely small and very close to the side wall.
Excellent 10.0
Pros: Very friendly staff, good breakfast.
Cons: Bed is a littlt bit too hard to sleep
Good 7.0
Pros: Breakfast and the front desk clerk was very cheerful and super friendly.
Cons: The beds were ok not great.
Excellent 8.0
Pros: Friendly check-in, quick shuttle service to/from airport, very comfortable bed, abundant offerings at breakfast
Cons: Air conditioning was loud. Shower curtain was not water resistant and resulted in very wet bathroom floor. It was called a suite, but it was really only one room. I didn't like the sink in the main area; should be in the bathroom.
Excellent 10.0
Pros: Indoor swimming pool, great breakfast, big clean room.
Cons: Nothing
Excellent 9.0
Pros: Hotel employee was great. Very helpful in getting us a late night shuttle from the airport and fast check in!!
Excellent 10.0
Pros: Hot Breakfast, clean rooms, quiet at night, shuttle pick up was 10 minutes.
Excellent 9.0
Pros: The front desk staff was wonderful and very accommodating. The rooms were clean and it was a nice place for our multi-generational family to stay.
Good 7.0
Pros: room was clean
Cons: the breakfast time was to small of a window. we woke up late since we checked in late and miss it.
Mediocre 2.0
Pros: Amy provided excellent customer service.
Cons: Cleaning chemicals where harsh, I got a headache in 5 minutes.
Good 6.0
Cons: This hotel is old, low ceilings, and needs to be updated.
Mediocre 3.0
Pros: The size of the room was nice.
Cons: The hotels approach to use of the swimming pool and breakfast during the pandemic are quite draconian. I have been to other hotels during this time, and all of them allow for scheduled time to use the pool and a proper breakfast with gloves.
Excellent 9.0
Pros:  front desk was excellent. It's a budget hotel but well worth the price. Free shuttle and free parking for 10 days. Happy with it. Will stay again.
Excellent 10.0
Pros: Very nice hotel and the price was great! Everything was clean and the breakfast was super
Mediocre 3.0
Pros: Easy assess from interstate
Cons: The clerk who checked us in had no people skills. He was rude and very difficult to understand. Definitely note a goodfit for a welcoming deak
Excellent 9.0
Pros: Location was a crucial aspect. The hotel served a hot breakfast which was much desired.
Cons: No
Excellent 9.0
Pros: Staff was friendly! After arriving to breakfast after it had closed, one of the staff chased us down and invited us to come back. We enjoyed bacon, potatoes, eggs, and pastries.
Good 6.0
Pros: Shuttle to airport.
Excellent 10.0
Pros: location to airport
Cons: laundry service was closed after 8pm
Excellent 10.0
Pros: Location
Cons: Everything was fine
Good 6.0
Cons: Squeaky floor.... I had an important meeting the following day, but couldn't sleep until 2AM because of the noise from the upstairs floor.
Good 7.0
Pros: staff
Cons: poor shower facilities, i.e., little soap, shampoo, cups in sink area.
Excellent 10.0
Pros: Clean, big rooms. Great breakfast. Comfortable beds.
Cons: N/a
Good 7.0
Pros: Location
Cons: No
Okay 5.0
Pros: the comfortable bed and breakfast
Cons: a lot of things. elevator stopped working. power went off for more than an hour. staff brought cold water with a hose into the swimming pool when we were there with our kids. asked for a crib as soon as we checked in and they took over 6 hours to bring it
Mediocre 3.0
Pros: Clean...that's it. Asked me what floor I would like to be on.
Cons: Way to noisy....freeway traffic....bed was horrible...staff didn't bother to explain where room was located in the hotel.
Poor 1.0
Pros: Nothing
Cons: We checked in late after traveling all day before an early flight. We turned down the bed sheets and there was mens body hair all over and what looked like a chunk of human feces. I would like to say more if someone would call me.
Comfort Suites Airport - Salt Lake City
Rated no. 2
8.7
Excellent 8.7
Based on 459 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.9
Overall
8.3
Overall 8.6 Excellent
Based on 429 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.9
Overall
8.3
Cleanliness
7.6
Comfort
7.2
Facilities
7.6
Location
7.6
Overall
7.2
Cleanliness
8.9
Comfort
8.7
Location
8.8
Services
8.6
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
9.1
Comfort
9.0
Location
9.3
Services
8.8
Staff
8.9
Cleanliness
9.0
Comfort
9.2
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.3
Location
8.9
Services
7.8
Staff
8.3

Mediocre 3.0
Pros: Location and friendly staff
Cons: My reservation was for 4 people which the room was not ready, sofa bed did not have sheets, I went to request the sheets they gave me some but not even a blanket for my children. There were only two towels for 2 people. Breakfast was horrible everything cold and poor quality
Excellent 10.0
Pros: Perfect hotel for our stay. Booked a queen with sofa bed, but ended up with 2 queens at check out-- perfect for our third person! The hotel staff was so friendly and there was an airport shuttle to and from. The location was near other hotels, not many restaurants/attractions around. The free breakfast was fantastic with a waffle machine.
Cons: The main lobby smelled too strong of cleaning solution. However I appreciate that the entire place felt very clean. Wish there were closer restaurants but that's not a big deal if you have a car. Would still recommend highly.
Excellent 10.0
Pros: Really nice suite. Liked the separate toilet and shower areas. Great sitting area.
Cons: nothing
Excellent 10.0
Pros: Very clean, breakfast was great and room layout was perfect with the toilet separate from shower/tub¿love that!
Cons: No
Okay 5.0
Pros: Proximity to airport was great!
Cons: Room was dirty. There was something sticky and smeared on glass by desk, sheets had blood stains, previous guest used water bottle left on counter. Difficulty getting bedding for sofa bed. Only decaf coffee in room. Coffee not available in lobby.
Okay 4.0
Cons: I was told that I was charged for the entire amount had been paid in advance but when I arrived they tell me that I only was charged for one nite. i had to present my card again and be charged again.
Excellent 10.0
Pros: Very comfortable stay, best hotel experience in a long time. Room was clean and breakfast was excellent for our family. Thank you!
Excellent 10.0
Pros: The room was clean and the breakfast was great. Not using Covid as an excuse to give you an orange and a granola bar in a paper bag.
Cons: It would be nice to stop using the Covid as an excuse to not clean the room during the stay.
Excellent 10.0
Pros: Everything about the hotel was great..Some might not want an. airport location because of the possible noise, but the location is such that no flight noise exists! Hotel employee and the rest of the night staff were welcoming for this late check-in trav
Okay 5.0
Pros: The hotel room was great and it has a wonderful use of space in it. It even had a full ethernet connection for use with a laptop which was wonderful in itself.
Cons: The additional hold for incidentals was offputting since there are none in the hotel room but you would need to go and grab some out of the kitchen that they have at the front desk which seems a bit odd in itself.
Excellent 10.0
Pros: The room was nice and clean and the hotel was really nice.
Cons: It was noisy from the freeway
Excellent 8.0
Pros: Staff was doing everything they could to do the best with COVID-19. Pool was open, but had to be reserved, breakfast was premade to-go bags, etc.
Excellent 10.0
Pros: The staff was great. The front desk was really helpful and personable.
Cons: There were a few little things in the room that were sort of dirty. The microwave and fridge didn¿t look like they had been cleaned thoroughly.
Okay 5.0
Cons: Was not as clean as I expected. Seems the hotel is on the verge of giving up.
Excellent 8.0
Pros: close to airport
Cons: due to covid, they don't have airport shuttle and instead of hot breakfast they give out sack with snacks in it. would have been nice to know there was no shuttle service when we booked room. Instead we found out at check in.
Excellent 8.0
Pros: Location near airport
Cons: they had discontinued free shuttle to airport which we found out about at check in. sack of snacks in lieu of breakfast, minimal soap, wash clothes shampoo etc.
Okay 5.0
Pros: Location, separate sitting area in room.
Cons: Missing linens and bedding. No extra toilet paper, no cleaning the room and replacing towels, which were already short. Garbage stuck on garbage cans, no bag, so gross. Front entrance reeks of cigarettes and then overpowering scent cover up entering buil
Good 7.0
Pros: The location is near airport and the staff were very nice.
Cons: I was expecting shuttle service and breakfast. We were given a snack in a sack for breakfast and had to call a cab to get to airport. We left car at motel,so to compensate for no shuttle they waived the parking fee. That was fair. Another Covid-19 thing!
Mediocre 2.0
Pros: I didn't like anything
Cons: They could actually try to clean the rooms
Poor 1.0
Pros: Nice rooms
Cons: Key cards didn’t work. Clerk alone had to run to open rooms. Long waits And lines for check in. My girls were on 2nd floor me first. Phone in room did not work. I had to run up and down. Crap bag breakfasts. No airport shuttle service.
Poor 1.0
Pros: I am not really sure.
Cons: The walls are so thin I could hear people chatting in the adjacent room. Staff unfriendly. Bed had several blood spots. Horrible experience, can't believe this hotel is part of "Marriott" chain.
Okay 4.0
Pros: Hotel is in a location convenient to the airport.
Cons: I was hoping the room would be cleaner and that there would be extra protocols given COVID. I could see hairs on the floor of the bathroom, stains on the couch, etc. that just don't make you feel great in the middle of a pandemic.
Good 6.0
Pros: The room layout was great. The bed was very comfortable and location as well as free/convenient parking.
Cons: The service/ cleanliness was not good especially for a Marriott brand as well as during pandemic. We stayed 5 nights, Nothing stating no room service so we had trash issues as well as waiting at desk for towels. No breakfast either among other things.
Mediocre 2.0
Pros: Location
Cons: No hot breakfast and no airport shuttle as described when booking,
Good 6.0
Pros: Room was spacious and very clean. Comfy bed and decent shower.
Cons: They did not offer the shuttle service from the airport, which was one of the main reasons I booked this hotel. Also, there was no breakfast, even though the site said there would be. That was another reason i booked this hotel.
Excellent 8.0
Pros: The hotel was clean and simple.
Cons: Unfortunately it is in a remote location with limited access to stores for food and drink.
Excellent 9.0
Pros: The room was large with a spacious bathroom with plenty of counter space. Also the A/C worked well which was good considering the high air temperature. Nice complimentary breakfast too.
Cons: All good.
Good 6.0
Cons: It was not clean! Food opened and still in room. Tissues and hair ties everywhere.
Good 7.0
Cons: Beds were too hard and the pillows were too thick for our taste.
Good 6.0
Pros: The room was modern and comfortable.
Cons: Breakfast was just ok.
Mediocre 3.0
Pros: Location and airport van service was excellent. Hotel and room design and interior layout were great. Furniture and fixtures were excellent.
Cons: My mattress sheet and pillow cases were not changed. The air conditioning unit was very loud and provided only maximum fan speed and only maximum cold air with no way to adjust the speed or tempurature without turning off the air conditioning.
Okay 5.0
Pros: It was quiet
Cons: The bathroom was right at the bedside and no bathtub
Okay 5.0
Pros: Loation, price, ammennities and service
Cons: Only complain is that there is no proper insulation used in construction of this hotel. There is lots of noise - especially from the ceiling
Good 6.0
Pros: The room was clean, beds were comfortable and staff was friendly.
Cons: The room was not as advertised, breakfast was running out, breakfast space was too small for guests, and pool was very small and overly chlorinated.
Good 7.0
Pros: Front desk greeter was attentive and let me check in early however no information was conveyed ie breakfast, wifi, cafe hours, renovation process etc.
Cons: On going renovations that are VERY noticable
Good 6.0
Pros: We like the location.
Cons: The free breakfast was out of most of the items we wanted. We have stayed here before and really liked it. This time was not as great. Out of eggs, potatoes, syrup, bananas. Still an hour to go for breakfast.
Good 7.0
Pros: The staff was very friendly.
Cons: I didn't like the breakfast choices.
Good 6.0
Cons: The breakfast was not at all what was described on the web page. The room was set up very strange and the doors to the bathroom didn't close to keep privacy.
Okay 5.0
Cons: Noisy...too much traffic. Upon arrival I did not get the room that was paid for. I reserved a room with a king bed and got 2 doubles. Also the shower and toilet rooms did not lock. I thought this was really weird.
Excellent 8.0
Pros: Continental feel and decor. Excellent and attentive service.
Excellent 9.7
Pros: We had a very nice day the staff was great
SpringHill Suites by Marriott Salt Lake City Airport - Salt Lake City
Rated no. 3
8.6
Excellent 8.6
Based on 429 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
8.1
Location
8.9
Overall
8.3
Overall 8.5 Excellent
Based on 576 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.1
Location
8.9
Overall
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Location
7.0
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.8
Services
8.6
Staff
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
8.5
Facilities
8.0
Location
7.5
Overall
8.5
Cleanliness
9.1
Comfort
9.0
Location
8.7
Services
8.7
Staff
8.7
Cleanliness
8.6
Comfort
8.5
Facilities
6.0
Location
8.8
Overall
6.0
Cleanliness
8.9
Comfort
8.9
Facilities
8.3
Location
9.1
Overall
8.0
Cleanliness
8.6
Comfort
8.7
Location
8.7
Services
8.3
Staff
8.7

Excellent 10.0
Pros: Room was spacious and immaculate. Staff was extremely helpful and friendly. Shuttle to the airport departed quickly and the driver was very helpful!
Cons: Can't think of anything.
Excellent 10.0
Pros: Beautiful hotel with large rooms. Beds so very comfortable I didn't want to leave. We had an early flight out and only a few minutes to the airport. Highly recommend.
Cons: No microwave in the room.
Excellent 9.0
Pros: Nice setup with sofa bed, very comfy king bed. They did a nice job covid friendly breakfast.
Cons: Bathroom area somewhat cramped. Older hvac system has very loud fan that runs constantly.
Excellent 10.0
Pros: Staff location and cleanliness
Cons: NO
Good 7.0
Pros: Room was very clean and spacious. Staff was exceptional and very responsive.
Cons: While the proximity to the airport is great, its maybe a little TOO close. You are practically on the runway and its loud. Crib for infant was provided but linens provided for it were loose and unsafe.
Excellent 9.0
Pros: Great proximity to the airport. The shuttle was an added convenience.
Cons: N/A
Excellent 8.0
Pros: Maids were efficient
Cons: No towels sometimes at pool
Excellent 10.0
Pros: rooms
Cons: nothing
Mediocre 3.0
Cons: The house keeping staff was very very rude and disrespectful, wouldn't give me clean towels after staying 3 days, and were knocking and yelling before checkout time.
Excellent 8.0
Pros: Super convenient to airport. Staff were very helpful. Pool was good for a quick dip for the kids and the gym was good for my morning workout. It doesn't take long to get downtown.
Cons: Our room was near the elevators and the hall traffic was quite loud. Breakfast did not have gluten-free and dairy-free options. They had oatmeal but it wasn't specifically GF. They had yogurt and a hot breakfast sandwich with egg, cheese, and sausage. If you have gluten and dairy allergies, bring something for breakfast.
Okay 5.0
Pros: Clean, convenient access to airport and downtown. Rooms are large and comfortable beds.
Cons: The access keys either timed out or malfunctioned; multiple pain-in-the-rear trips to the front desk to get them reprogrammed. Ugh! The TV remote didn¿t work, another trip to front desk for batteries. It wasn¿t the batteries but a malfunctioning remote.
Excellent 10.0
Pros: Loved the location to the airport and the clean rooms and friendly staff
Cons: Miss the old breakfast
Excellent 10.0
Pros: Close to airport, comfort of bed
Excellent 9.0
Pros: Loved the spacious rooms and friendly staff!
Excellent 9.0
Pros: Everything and every employee was amazing
Cons: Nothing
Poor 1.0
Pros: Shuttle service
Cons: Not being notified that there would be two men in my room working on the air conditioner while we were out!
Excellent 9.0
Pros: Close to the airport. Was able to leave my car there for a fee and they took me to the airport.
Excellent 10.0
Pros: I had a spacious room with two queen beds, a sectional couch, a desk and a little kitchenette. The room was clean and very reasonably priced. The bathroom had good water pressure and hot water for my showers. I liked that it offered free breakfast.
Cons: The only thing I would change is keeping the Jimmy Dean breakfast sandwiches on a hot plate. It made one side of the sandwich very hard. Perhaps just let people microwave them when they're ready to eat one.
Good 7.0
Pros: Location to the airport
Cons: Hotel is isolated with very little around it in the way of food or quick shopping
Excellent 9.0
Pros: Nice
Cons: Ok
Okay 5.0
Pros: Clean and neat
Cons: Theay charged 15$. But i still do not understand it
Okay 5.0
Pros: Great location. Large room.
Cons: The bed was terrible. It sunk in the middle. Way too soft.
Okay 4.0
Pros: The bed was comfortable.
Cons: We had a certain room reserved for almost a week and when we got there it was not available. Was told it was over booked and if someone with higher membership comes, they get the room. Had to split my family into two rooms. The electric outlets shut off.
Good 6.0
Pros: They don’t have nice set up for tv screen .
Cons: No really .
Good 6.0
Pros: The location was optimal being near the airport for our departure the next morning.
Cons: I question the cleanliness. In the time of COVID I was disappointed to see hair (not mine) all over the bathroom floor and in the sink. It made me question what was not clean that I couldn’t see.
Good 6.0
Pros: The room was very nice, very big.
Cons: Shuttle service is unclear about drop offs and pick ups.
Good 6.0
Pros: Free Wi-Fi and free parking
Good 7.0
Pros: Close to airport
Cons: No vending machines, no beer sale to bring to room.
Good 6.0
Pros: Excellent location for travelers
Cons: Room was not clean; bedding was dirty, bathroom (shower) was moldy
Good 6.0
Pros: Price was good
Cons: There were several amenities they said they provided. It when we got there, they did not have. For example, the restaurant was not open even 1 day out of the 5 we were there. Try also did not have phone chargers even though they advertised that they did.
Okay 5.0
Pros: Staff was very friendly and helpful
Cons: Mattress was soft, they need replaced, it was hard to sleep with two people in it. There was two queen sized beds I had to sleep in the other one to get some sleep, it was soft also.
Good 6.0
Pros: The staff were attentive & courteous. I felt the room was clean. I liked the size of the room.
Cons: My only real complaint was that there was no microwave in the room.
Poor 1.0
Pros: .
Cons: Hotel refused to supply paid for breakfast. Rip Off! This was a listed amenity at time of purchase. I am requesting a $20 refund from the amount I paid. Furniture was worn. Staff was snotty and Kurt. Avoid this property.
Good 7.5
Pros: The room was big, clean and comfortable.
Cons: We ordered a package from Amazon and the stuff didn't really help us find it there
Excellent 8.2
Pros: rooms were very clean and spacious
Cons: nothing to do around the hotel
Poor 1.0
Pros: Great breakfast
Cons: Surly front desk staff with horrible attitude on checkin, staff poorly dressed all three days during our stay (guests were better dressed than staff!), room not cleaned first night of stay with no explanation or compensation.
Excellent 10.0
Pros: breakfast was fresh and filling - not usual bad orange juice, cold coffee and powdered eggs!
Cons: barren location - but very close to airport!
Okay 4.5
Cons: Don’t waste your money here.
Okay 5.4
Cons: Hotel is fine, but my reservation got totally screwed up. I reserved 2 rooms for 2 clients, went and checked in for them myself, and then I later learned that when they got there an hour later, the Hyatt only could give them one of the rooms because the receptionist didn't note that I specifically instructed them to give both the rooms to my clients. They only used 1 room of my reservation, but I was charged for both rooms anyways. What a joke! I will never book through Kayak or booking.com again.
Okay 4.0
Pros: No
Cons: Shockingly rude overnight staff
Okay 4.8
Pros: The room was nice, comfy and I liked the couch.
Cons: The staff was very rude in the gallery. Ruined the experience.
Excellent 8.0
Pros: I always like having a sofa. Hyatt's have sofas in every room. You can order food 24/7 from the front desk. It isn't great, but its food. Mini fridge. I like the room set up with the sofa and dividing wall. The TV has hookups for VGA, HDMI, Aux, Component cables. Bring a laptop and an HDMI cable and you can use the TV as a monitor. Cleanliness was great. I always try to stay at Hyatts when Im out on business.
Cons: Sofa was in rough shape. The hotel is clean, but it is obviously a bit older. Its seen a lot of milage. The location is kind of weird. Its near the airport but not very accessible from the airport. So you get airport noise, but you have to leave the whole airport complex and go 4 miles around the interstate to get to it. Also, the backyard is a big pharmaceutical factory. I didn't care as theres no smell or anything, but it made my wife nervous.
Excellent 10.0
Pros: The service from the staff was phenomenal. Particularly the night shuttle driver. A tall Spanish guy, he was the shuttle driver, the front desk guy and even helped out in the kitchen. Phenomenal staff, courteous, amicable and all around polite. Definitely would recommend you stay here.
Excellent 10.0
Pros: Rooms are very nice
Cons: 3pm check in very late in the day
Hyatt Place Salt Lake City Airport - Salt Lake City
Rated no. 4
8.5
Excellent 8.5
Based on 576 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
8.6
Overall
9.2
Overall 8.5 Excellent
Based on 162 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
8.6
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.2
Location
8.6
Services
8.8
Staff
8.8
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
9.0
Staff
9.3
Cleanliness
9.7
Comfort
9.2
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Facilities
10.0
Location
8.5
Overall
8.0
Cleanliness
8.6
Comfort
9.0
Location
8.7
Services
8.6
Staff
8.6

Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: The room offered multiple sitting locations, for comfort of all guests. It is ideal for the traveling business guest. The kitchenette was a wonderful addition. Bed was very comfortable. The desk staff was friendly & helpful.
Cons: No ice machine.
Poor 1.0
Pros: The clerk appeared to be friendly and there's a little kitchen (stove and refrigerator) in the room.
Cons: This is an apartment style hotel close to the SLC airport. We checked in after 3-hour driving in rain from Moab. Hoping that we can rest after a hot shower. We could have ignored the old facility as things inside the room were in order. However we found flies flying around the room. There was one fly here and there, and more showed up one hour after we were on the phone with Booking.com requested to change our stay to one night instead of 3 nights as planned originally. The hotel clerk said he didn't have any spray for the flies but some guy showed up with an old fly spatter as we were walking out of the door for another hotel. It was such a joke. I don't think anyone would have tolerance towards any insects in a hotel room. Also we got charged $250 security deposit which is very unheard of in our 30 years of traveling experience. The clerk refused to check us out saying that we had to wait for the manager the following day. We just took off notified Booking.com via live chat as we had no energy on any long phone call.
Excellent 8.0
Pros: We just needed a last minute room due to missing a flight connection. The beds and pillows were very comfortable, and since we had to leave before the free airport shuttle started running in the morning, the hotel paid for a taxi for us.
Cons: The rooms were spacious and came with a kitchen, but the kitchen didn’t seem to have any knives or silverware.
Good 7.0
Pros: The room was much bigger than I expected. It was literally a mini apartment. Big bathroom. Very clean. Is meant to be for an extended stay. Very comfortable Sealy mattresses. Staff was friendly and they had movies to rent, cooking supplies to borrow, a large laundry room and a mini mart for those living there. (There's instructions in the bathroom on how to change sheets before the weekly cleaning.)
Cons: They couldn't find my reservation for quite a while through booking.com. Their check-in desk was in a hallway so several of us were crowded in a small space to check-in. Once they check-ed us in things went very smoothly. This is meant to be for an extended period of time-not a typical hotel-just wish I would have known that when I checked-in. There's asbestos on the ceiling but they are new-ish remodeled.
Excellent 10.0
Pros: It was extremely clean! Bed was comfortable. It was close to the fair park.
Good 7.0
Pros: Easy to get to free parking easy for larger vehicles
Excellent 10.0
Pros: The hotel location was great, it's close to the airport and fastfood. The front deck clerks were fantastic! Can't say enough about our stay. We'll stay there again.
Excellent 10.0
Pros: Our room was very clean and comfortable. The staff was very friendly and helpful.
Excellent 10.0
Pros: the room was extremely clean. they provided multiple alcohol wipes for piece of mind.
Excellent 8.0
arrived late and was referred to pub two doors down for refreshments- however although it is open until 00.30 the kitchen closes at 22.00. big clean room, not noisy - recommended
Excellent 9.0
Pros: Your shuttle driver is excellent!
Excellent 10.0
Pros: Very clean, great friendly staff!
Excellent 9.0
Pros: The price we paid
Cons: It only slept 2 it would have been nice to have an option to sleep 3.
Excellent 8.0
Pros: Friendly staff, good location and a surprisingly large room
Cons: The gym was small, and the equipment was low-grade
Mediocre 3.0
Pros: The room was clean
Cons: The night staff . Malfunctioning air conditioner.
Excellent 9.0
Pros: price and clean room
Excellent 10.0
Pros: This hotel has been a haunt of ours for ages. The staff are friendly, the laundry and pantry are a great addition that most hotels don't have.
Excellent 9.7
Pros: The room was spacious, clean and comfy. It had everything you would need for a few days' stay. Friendly staff. Super close to airport but quiet. Felt homey.
Excellent 8.5
Pros: There are a ton of sketchy folks roaming the area but they had a well lit parking lot and it's just far enough off the main drag to reduce above mentioned folks. My concern was for a haul trailer full of tools. It is a great stopover point on a cross country trip, close to the freeway with plenty of parking and good amenities. The room was great too.
Cons: It didn't have a complimentary breakfast as many in the price range do, but I didn't care since I left very early. There are plenty of other amenities that makes up for it.
Sonesta Simply Suites Salt Lake City - Salt Lake City
Rated no. 5
8.5
Excellent 8.5
Based on 162 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
6.6
Location
8.7
Overall
7.3
Overall 8.4 Excellent
Based on 554 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
6.6
Location
8.7
Overall
7.3
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.7
Staff
8.9
Cleanliness
8.8
Comfort
8.7
Location
8.6
Services
8.5
Staff
8.7
Cleanliness
9.3
Comfort
9.1
Location
9.1
Services
9.3
Staff
9.1
Cleanliness
8.6
Comfort
8.2
Facilities
6.6
Location
8.6
Overall
7.3
Cleanliness
8.6
Comfort
8.4
Location
8.8
Services
8.0
Staff
8.4

Excellent 10.0
Pros: Everytime I go somewhere I do a special request, but it never get fulfulled, even though they’re quite simple. This time I asked for a picture of an elk in my room (I love that animal) and they PRINTED IT FOR ME AND REALLY PUT IT IN MY ROOM! What a service, 10/10
Good 7.0
Pros: The restaurant was good the rooms were nice
Cons: The pillows need a wash
Excellent 10.0
Pros: Clean ! Perfect , great location , large rooms , great shower and water pressure , beds awesome
Mediocre 3.0
Pros: Easy check in process. First front desk attendant was great.
Cons: It is advertised ¿Presidential¿ and you pay pres, but you get maybe executive level at best. Stood at the podium for breakfast for about 10 minutes waiting to be seated, all while the host was too busy with her phone. The steak and potatoes were terribl
Excellent 10.0
Cons: No breakfast
Good 6.0
Pros: Location was convenient
Cons: AC was so loud we had to turn it off in order to sleep, so it was a bit hot. Pillows were in no way supportive or comfortable. Breakfast was disappointing. Waffles were so dense they weren't actually waffles, but more like plain cinnamon rolls. And the rest of the food was only ok. Staff was not wearing masks, and they were training someone when we got there (which is totally fine) but it was an odd time to train someone as we got there quite late and just wanted to get to our room to sleep, so the extra time at the front desk was a little of a test on our patience. I was told on the phone that I would be able to leave as late as 1:30pm when requesting "late check-out" but then was told when we got to the hotel that the latest we could check out would be 12:30pm before acquiring another night's charge. That changed a lot of our plans and was also disappointing. Communication to guests should be better.
Excellent 10.0
Pros: The stage was friendly and helpful. Hotel employee went about and beyond to find some left behind items.
Excellent 9.0
Pros: location; room
Excellent 10.0
Pros: Loved my bed
Okay 4.0
Pros: The food and staff at the hotel bistro was very good.
Cons: The hotel front desk staff was extremely unfriendly and uninviting. The room was not clean, the furniture is old and damaged, the upholstered furniture is dirty.
Excellent 10.0
Pros: Friendliness of staff was above par as was ease of check-in and check-out. The restaurant had a limited menu but what they did serve was prepared well. Over 100° when I arrived, The air conditioning had been turned on prior to my arrival, that was nice
Excellent 9.0
Pros: The first room we had was having AC issues. They tried to look at it and it was determined we would need to change rooms. Other than that, we had a good stay.
Cons: No
Okay 5.0
Pros: Room was clean.
Cons: Front desk lady very rude and not very inviting.
Excellent 10.0
Pros: Staff was amazing and very accommodating.
Excellent 10.0
Pros: Quite and clean
Cons: No
Excellent 10.0
Pros: It's clean and quiet. Great price!!!
Good 7.0
Pros: Good stay, nothing fancy. Quiet and plenty of hot water in the shower.
Cons: This location is on the average side of HOLIDAY INNS. The bathroom is what I would upgrade. Other than that it was quiet.
Good 6.0
Pros: Friendly staff and good size rooms.
Cons: Mold in bathroom. Restaurant staff not taking Covid seriously enough: I was shepherded to stand right next to an unmasked man at the bar to pay for take-out.
Mediocre 3.0
Pros: Location is decent. Friendly staff.
Cons: AC in the room needs to update. It was too loud... Bed was not comfortable. Stayed there for 3 days and didn’t sleep well every single night. A 2-star hotel would do better than this one. That being said, I had good experiences with other Holiday
Okay 4.0
Pros: Bar staff was pleasant
Cons: I was called in my room after 8pm because they said my card didn’t go through for incidentals. I said I would take care of it in the morning but the front desk person insisted I come down and swipe my card again. I was guaranteed a bar discount. He
Good 6.0
Pros: Location - we needed to be close to the airport and it was only four minutes away
Cons: The room was clean but the beds were terrible. They were sunken in the middle and the frame on one of them squeaked every time we moved.
Good 6.0
Pros: Just the room
Cons: The no people allowed
Good 7.0
Pros: Clean and comfortable
Cons: Pet friendly but the room was on the third floor at the end of the hallway. Would have liked it closer to an exit for taking out the dogs.
Poor 1.0
Pros: Cleanliness and room layout.
Cons: The bed was terrible. It had nests or sink holes and we were not able to sleep at all.
Good 6.0
Pros: Convenience and price.
Cons: The parking lot was full of ice and very dangerous. The hotel did very little to make it safe. When I brought the icy conditions to the attention of the desk clerk, she said she would have to call corporate to get the parking lot and walkways taken careof
Good 6.0
Pros: Cleanliness easy to freeway
Cons: Pool, picture deceiving small, no towels, tv cable used, very limited on channels.
Good 6.0
Pros: Location
Cons: Very outdated bathroom and outlets for chargers. No breakfast or microwave/fridge in room.
Mediocre 2.0
Cons: Vent system making noise or some other motor consistently droning. No in room water, safe or continental breakfast. TV remote did not work as it should. Female staff appears to have a bad attitude. These are little things that add up. $--- for a $--- exp.
Mediocre 3.0
Pros: Location to the airport was close
Cons: We were told to call ahead about cribs for our 1 year old twins. We called the Wednesday before to confirm, and again at 9am on the Friday we stayed. We got in at 9:30pm due to travel delays and when we got to the room there were no cribs
Good 7.0
Cons: No truck parking
Mediocre 3.0
Pros: The shuttle was available at 5:00 am to take us to the airport.
Cons: The shuttle took us to the wrong hotel because the front desk did not tell us which one to get on. Only one person working front desk at 5:00 pm to check in multiple guests. Maid was still cleaning our room. Other guest given a room already occupied.
Okay 5.0
Pros: Housekeepers she was on time and went out her way to help outThe stafd was very rude.I booked another night but the staff was going to make me wait until after 3:00 to check in and make is move to another room instead of keeping tje same.one.
Good 7.0
Pros: Room service was delicious.
Cons: Wish out head earlier check in since its so close to the airport and we got in early.
Okay 4.0
Pros: The room was really nice.
Cons: The staff on the day I checked out was not very friendly and my card was charged an additional 80 dollars which did get credited back but there was no explanation as to why. The clerk was very rude.
Mediocre 3.0
Pros: A manager made the best of a bad situation and though he was under a lot of stress, tried to be as helpful and pleasant as possible!
Cons: On the day we were to check in the power was out in the area with no knowledge as to when it would come back on. There was nobody at the check in desk to inform us of this upon our arrived and we had to search to find any staff. Poor communication!
Mediocre 3.0
Cons: I picked this hotel because of the airport shuttle. Know one answered the phone for over an hour. I had to get a taxi for a 4 mile drive for 25 dollars . Not very happy.
Okay 5.0
Pros: Location in close proximity to the airport.
Cons: The room I stayed in was very tired and well overdue for a renovation.
Poor 1.0
Pros: None.
Cons: Everything.
Okay 5.0
Pros: Nice room and bed but no microwave. Decent bar and restaurant.
Cons: Maids did not leave coffee, cups, or liners for ice buckets. We told the front desk but they did not seem to care.
Mediocre 2.0
Pros: Help from the front desk to remedy situation. Accommodations.
Cons: A stranger checked into my room before i arrived and they had to give me another room.
Mediocre 3.0
Pros: Near the airport
Cons: Shower not a tub which you should disclose. Showers are what you would expect in a motel 6. Courtyard has the same star rateing and is much nicer. Your staff front desk clerk was not friendly or helpful. However the manager was pleasant and did his best.
Poor 1.0
Pros: Location
Cons: Broken tolit
Mediocre 2.0
Cons: Cracked paint. Moldy baseboards. Dirty sinks.
Okay 5.0
Pros: Location
Cons: Bad air conditioning system
Okay 5.0
Pros: location
Cons: room was a bit run down, electronics in the room wasn't plugged in and I had to move furniture to get the tv to work
Okay 5.0
Pros: Pleasing lobby appearance.
Cons: AC unit so loud it would wake you up. Ants in room. Bed/pillows weren't great. Flickering lights in room.
Poor 1.0
Pros: too bad
Cons: nothing
Poor 1.0
Pros: Location
Cons: Beware, they wont tell you they are charging your cc an extra 50.00 for "incidentals" without telling you. Oh and then when you question it, it may take up to 3 days to be credited back to your account. Sounded very shady to me. Horrible experience!
Poor 1.0
Cons: Airport shuttle stopped at midnight. I was late. Got in at 12:10. I called. Too bad. Other hotel shuttles were coming around while I waitied for a cab. The cab ride was $30 for a five minute trip. Next time I'll keep the $30 and book a better hotel.
Good 7.1
Pros: My room was very comfortable, upscale even. The fireplace was nice, the shower was phenomenal.
Cons: After I had been in my room for a few hours, there was a knock on my door. It was someone else who had been checked into my room. He went on his way and about fifteen minutes later, I got a call from the front desk who were clearly confused about who I was and why I was in the room they had checked me in to. After that had been resolved, I called down to front desk to reserve a spot on the airport shuttle. After a slightly awkward conversation, she took down my name and room number and told me I was good to go. When I went down the next morning for my shuttle reservation, I was told the shuttle had left without me because I wasn't on the list.
Okay 5.1
Cons: floor directly above the kitchen all I could smell every night was dinner being cooked downstairs

Cleanliness
8.9
Comfort
8.8
Facilities
9.1
Location
8.8
Overall
8.4
Overall 8.4 Excellent
Based on 296 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
9.1
Location
8.8
Overall
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
9.0
Location
7.0
Overall
6.0
Cleanliness
9.1
Comfort
9.0
Location
8.9
Services
8.9
Staff
9.0
Cleanliness
10.0
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.7
Services
8.4
Staff
8.7
Cleanliness
9.4
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.7
Comfort
8.8
Facilities
9.1
Location
8.7
Overall
8.5
Cleanliness
8.2
Comfort
8.3
Location
8.3
Services
7.6
Staff
8.2

Excellent 10.0
Pros: Check in was super fast. Room was clean.
Cons: Location wasn¿t ideal.
Poor 1.0
Cons: Said on the website thAt you guys had available rooms and booked it we went to the hotel and they said they were all booked up so we had to sleep at the air port. Very disappointed
Mediocre 2.0
Cons: The price for the size of room and outdated style
Good 7.0
Cons: AI thought the restaurant would have been a little more upscale. And a hotel bar not buying drinks at a Bistro.
Good 6.0
Pros: I didn't like that we had to pay extra for Breakfast
Cons: Was very comfy
Excellent 9.0
Pros: The available filtered water was a bonus.
Cons: I do not like the Bistro style dining. The menu is too limited and also on the pricey side.
Good 7.0
Pros: Clean
Cons: Promised shuttle. No shuttle!
Excellent 8.0
Pros: Location & Bistro
Cons: No Bellmen services, No luggage carts avaliable @ checkin.
Mediocre 3.0
Cons: Room was dirty. Clothes from previous occupant were under the table. Trash was not removed. Next room was very loud. When we explained this to staff they shrugged.
Excellent 10.0
Pros: It was clean. Friendly staff.
Excellent 10.0
Pros: Nice
Cons: No
Okay 5.0
Cons: I have stayed at Courtyard hotels for many years all over the country. I was quite surprised, and disappointed, at this stay. The room is old and outdated. The bathroom needs updating. Not what I am used to from Courtyard.
Excellent 10.0
Pros: The staff was incredibly helpful. Felt like I was home.
Good 7.0
Pros: Cleanliness
Cons: We were stuck in a room closest through the freeway. It was loud- we had a different room the week prior when we stayed here, it was quiet so this room was disappointing. The food was expensive for the value & not great quality
Excellent 10.0
Pros: Clean and comfortable
Excellent 8.0
Pros: It was very clean and the room was quiet.
Excellent 10.0
Pros: The staff were great
Excellent 9.0
Pros: Clean. Modern. Staff were all really friendly and helpful.
Good 7.0
Pros: Great location.
Cons: Staff was not very friendly.
Excellent 8.0
Pros: Was a reasonable price. Is very convenient to SLC airport. Has nice indoor pool and sauna. Weight room. Nice decor. Easy access to I-80.
Cons: Very very limited food/eating options in area. Right next to interstate so if room on that side- noisy. Had king room- tv small and ackward placement. Sink area small.
Okay 5.0
Pros: Little musty possibly previous smoking room
Okay 4.0
Pros: Close to venue
Cons: My itinerary was wrong. They did nothing to fix it. Didn't offer anything else to compensate due to their error.
Good 6.0
Cons: No breakfast and no refrigerator
Okay 5.0
Cons: The floor in our room was actually vibrating. Room was in need of updating. Carpet was worn, seems coming apart. We had adjoining room, which was noisy.
Okay 5.0
Cons: The room was much smaller than expected. The pool was freezing cold, my kids were so disappointed. So not worth the money.
Mediocre 2.0
Pros: Staff was friendly and helpful
Cons: It was very noisy and the hot tub was broken.
Good 6.5
Pros: Staff was very friendly.
Cons: Housekeeping always seemed to shortchange us supplies.
Good 6.0
Cons: Somewhat isolated from services. In house bistro charged outrageous prices for wine and mixed drinks.
Good 6.0
Pros: The staff were very friendly. The parking/shuttle package was a good deal and the shuttle was very responsive. The location is perfect for flying out of SLC or into SLC.
Cons: We booked a king and ended up with two doubles. The mattress's were old and sagged in the middle, not comfortable at all.
Okay 4.0
Pros: The only thing good about this hotel was the free water tasted good in the lobby.
Cons: No ventilation room felt like the inside of a coffin. Super stale air had to open the door numerous times just to feel like we were able to breathe. Super strong smell of cleaners. Bathroom fan sounded like a jet engine. Bed/ pillows had no support.
Excellent 8.2
Pros: Clean, great room. Very friendly staff.
Cons: I was forced to stay here due to weather related flight cancellation during my layover. I chose it due to proximity to the airport and free airport shuttle. Proximity was great, but shuttle was pointless because it serves multiple hotels and so was full every single time, so i gave up and just Ubered. Needed a quick free breakfast buffet in the morning, and they are seemingly the only hotel in the area that doesn't offer that. So if you are in a similar predicament, choose a different nearby hotel. If you're on a business trip where everything is on an expense account, this hotel seems great.
Good 7.0
Pros: Clean and pleasant place
Cons: Small room. Had to pay extra for a folding bed (no sofa bed available) for the 2 little children. Expensive food price!
Excellent 9.4
Pros: Comfy beds, clean room and bathroom, friendly staff
Cons: Internet was down for majority of visit. Not the staff's fault, but it was. Also in room coffee sucked but that's to be expected.
Excellent 8.0
Cons: Hotels shuttle bus service to the airport is worthless; waited more than 30min at the airport without any shuttle coming. Had to take a taxi (however reimbursed by the hotel). More fundamentally: a shuttle bus service without a schedule is of no value. Almost everybody needs to catch a plane - so why would you risk missing it if you don't know the schedule?Even if a shuttle comes you might not get on board because its already full!
Excellent 10.0
Pros: Staff was awesome, especially Cristian. The hotel was far enough away from downtown that we were out of the bustle, but close enough we could get there quickly.
Cons: I don't like that Courtyard only has their little cafe in the hotel, especially because this hotel is isolated from other dining options. The food at the cafe is great, it's just a bit pricey!
Good 7.6
Pros: The amenities it had.
Cons: The linens weren't changed daily.
Excellent 8.0
Pros: Staff was very helpful. Food on site.
Cons: Location limited but easy enough to get downtown. Wanted bigger gym.
Excellent 9.0
Cons: They close their food down at 11pm and I didn't get in until 1115.
Excellent 9.6
Pros: Nice pool and hot tub, nice rooms.
Cons: Shower area in pool was dirty Didn't have a breakfast.
Courtyard by Marriott Salt Lake City Airport - Salt Lake City
Rated no. 7
8.4
Excellent 8.4
Based on 296 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
8.3
Overall 8.4 Excellent
Based on 234 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
8.3
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
9.1
Comfort
9.2
Location
8.9
Services
8.7
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.3
Comfort
8.5
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Location
8.1
Services
7.9
Staff
8.1

Excellent 10.0
Pros: Well staffed and very clean everyone went out of the way for a great stay.
Mediocre 3.0
Pros: The staff was very pleasant
Cons: The toilet was broken & dirty, hair in the bathtub, had to wait about 20 minutes to get into our rooms because system key issues, pool was out of service which devastated my kids, elevator broken, & no free breakfast
Excellent 10.0
Pros: Clean, front desk was fast, beds are comfy. Super close to airport… very convenience. Pool and Gym were great!
Cons: Nothing.
Excellent 9.0
Pros: Hotel staff was excellent and very courteous. Is a little older hotel but everything was clean. Restaurant had very good food. Breakfast was good but gravy could have been mixed better & warmer. I would most definitely stay there again.
Cons: Nope
Excellent 10.0
Pros: When we checked into the hotel we were given a room and keys. We tried to enter the room but it appeared occupied. Upon returning to the front desk the clerk gave us another room and set of keys. A little mix up that was handled well
Cons: Not sure
Excellent 10.0
Cons: Everyone was very helpful and courteous.
Okay 5.0
Pros: Location
Cons: Carpet is filthy, beds were uncomfortable staff was not helpful at all
Excellent 9.0
Pros: My room was wonderful and beautiful
Cons: my only complaint was that the water was really hot and I almost couldn’t take a shower in the morning because it was to hot and no cold waters.
Excellent 9.0
Pros: Great fitness facility!!
Cons: Everything was great.
Excellent 10.0
Pros: The quietness the bar the staff it was very comfortable
Excellent 10.0
Pros: Proximity to the airport- it was a quick 8 min drive.
Cons: I wish there was a shuttle system.
Good 6.0
Pros: Wanted an airport hotel... we got one
Cons: Like many businesses they use COVID as an excuse for poor service. No shuttle no breakfast.
Excellent 10.0
Pros: Proximity to the airport, the bar and restaurant in lobby and the bedding...oh...the bedding!!! The bathroom was fabulously laid out with plenty of towels, so thank you for that as well!!
Cons: Nope!
Poor 1.0
Cons: No airport shuttle as advertised, unfriendly staff.
Excellent 10.0
Very clean, great service and room was spacious.
Excellent 10.0
Pros: Convenient to the SLC airport; allowed us to leave our vehicle their for the duration of our vacation ($5/day, great rate!)
Excellent 8.0
Pros: There was not free breakfast. Which is ok, but we were charged 12.99 a person for food that was far from eatable and my stomach was sick for the 3 hour drive home.
Cons: The food
Poor 1.0
Pros: Room is big, clean and comfortable. Price is reasonable. And staffs at the front desk are friendly and helpful.
Cons: However, we were surprised to see there are THREE duplicate charges on our credit card. We called several times and nothing got solved. Now we have to try disputing those duplicate charges through credit card. What a messy!
Excellent 10.0
Pros: Close to airport and down town
Cons: Not really
Excellent 10.0
Pros: VERY QUICK CHECKING IN, THE SIZE OF THE ROOM, CLEANLINESS OF THE ROOM, STAFF WAS VERY FRIENDLY AND THE CHECKING OUT WAS QUICK.
Cons: NO!!!
Excellent 10.0
Pros: Check in was quick with free bottled water. Room was spacious, clean and in good shape. Large walk-in shower was amazing. Nice variety on the room service menu and the food was good.
Cons: Elevators were extremely slow. The parking lot was packed by the end of the night. I left to get gas around 10 PM and when I returned a few minutes later I could not find a spot to park. Several vehicles were parked in a manner that took up two spots. Hotel staff should do a better job of monitoring this situation when they know the hotel is full.
Okay 5.0
Pros: I had a great view of the mountains and the bed was amazing. I also enjoyed the later checkout. The optional breakfast was inexpensive for his nuch variety you had to choose from. Also, if you're a toiletries grabber, like I am -- nuetrogena products!
Cons: I didn't like that breakfast wasn't included. The wifi was difficult to use and often didn't work. The bathroom had an unappealing scent.
Good 7.0
Pros: It's very clean. Staff were very friendly and helpful.
Cons: The restraunt food was very disgusting. We ordered 5 of their ham burger and nother like it. The buns were hard, burger didn't have any taste. We also got grill cheese for our daughter and she never eat it. She took a bite and spit it out.
Hilton Garden Inn Salt Lake City Airport - Salt Lake City
Rated no. 8
8.4
Excellent 8.4
Based on 234 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Location
8.4
Overall
8.7
Overall 8.5 Excellent
Based on 199 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Location
8.4
Overall
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Location
8.4
Services
8.7
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
6.6
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Location
8.4
Services
8.3
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Location
7.9
Services
8.1
Staff
9.2
Cleanliness
9.3
Comfort
9.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.1
Comfort
8.6
Location
7.5
Services
8.3
Staff
9.5

Excellent 9.0
Pros: Clerk at check in very helpful and personal. Excellent recommendations for food
Cons: Night auditor could not give up directions to Car Rental Drop off at Airport
Good 6.0
Pros: Hotel was an easy drive to the airport. Check in was fast and friendly. The room and hallways were clean. Yes, the rooms are right next to the highway so had some constant background noise but nothing bothersome. Parking lot was well lit and felt safe at night.
Cons: Except for the hotel staff, NO ONE WAS WEARING MASKS. During the delta variant. Including in the breakfast area. I'm not from Utah so I can't tell you what their state laws or the general spirit of masking is, I'm just letting you know how it's going as of 8/2021 if you're concerned with covid-19 protocols. I also witnessed no effort of staff to encourage masking or break up loitering groups in the lobby. This unfortunately tainted my experience there significantly. Also, luggage cart was covered in dirt and grime.
Excellent 10.0
Pros: Clean and friendly staff.
Cons: Everything was fine.
Excellent 10.0
Pros: Very clean room and friendly staff and good price!! Breakfast is good too!! We want to stay again.
Good 6.0
Pros: Decent breakfasts.
Cons: Dated. Did not have a "fresh" feeling.
Excellent 9.0
Pros: It was fine
Cons: It wasn’t in a walking area to get food
Good 6.0
Pros: The price was good for the amount of amenities they have, we had 2 queens and a pull out couch, plus a fridge and microwave in our suite.
Cons: The pool was closed unfortunately.
Good 6.0
Pros: Front desk staff were pleasant and helpful. Location made for a very short drive to airport in the early morning.
Cons: AC was set at 80 on our arrival late evening, so room was sweltering and it was midnight before it cooled off enough to fall asleep. Recommend rooms be set to cooler temperature prior to guests arriving. Expensive for our very short stay.
Excellent 9.0
Pros: The room is clean. Large bathroom.
Cons: Don't have direct access from the street
Excellent 9.0
Pros: Clean, good proximity to everything we were needing, very comfortable room (cooling, amenities), great hosted breakfast, easy checking/out.
Cons: Room 138 - bathtub drain needs attention. Shower water rose above ankles while showering - very slow drain.
Excellent 9.0
Pros: The cleanliness and the toiletries.
Mediocre 3.0
Pros: Location to airport
Cons: Their pool was under construction and that wasn't mentioned on website so when making a reservation we didn't know that. Also, it was not told to us during check in, with two younger children they were disappointed.
Excellent 10.0
Pros: The desk personnel were very polite and knowledgeable.
Cons: Nothing
Good 7.0
Pros: The staff was very friendly and accommodating, they made sure that my two boys and I were comfortable and happy. They engaged with my sons and provided us with options for food around the area
Cons: First we ordered two queen rooms and only got a King plus a cot, the king was initially the only thing we had for sleeping arrangements but I was told they could upgrade us to the queen but we would have to leave our room. The swimming pool was closed ¿�
Excellent 10.0
Pros: Good deal on room
Excellent 10.0
Cons: Hard to control air temperature
Excellent 10.0
Pros: The staff were very friendly. Everything was very clean. The bed and bedding were very comfortable.
Cons: The airport shuttle bus was unavailable and so they called us Yellow Cabs. I didn¿t care for this.
Excellent 8.0
Cons: Neighborhood
Okay 4.0
Pros: Location
Cons: Out dated decorations, front desk guy was weird, dirty rag in room.
Excellent 10.0
Pros: Proximity to the airport.
Good 7.0
Pros: Clean.
Cons: We had a late 2 PM checkout and a Do Not Disturb sign on the door. Housekeeping was banging on the door at 10:45 AM, waking me up. The again at 12 PM. Not cool when the whole reason I had a late checkout was to get sleep in preparation for a long drive.
Excellent 10.0
Pros: Clean, safe, comfortable; it was as it was advertised to be. Nice evening staff.
Cons: N/a
Okay 5.0
Cons: I called ahead to ask about airport parking, I was told a price. Called a few days before my trip and was told another. Then when I arrived I was told a total different price. The staff was very rude about it.
Okay 4.0
Pros: Location
Cons: Poor daily cleaning. Restaurant didn't have all ingredients for menu choices.
Excellent 8.0
Pros: Decent clean room nothing fancy but good.Breakfast good choices and clean.Nice to have fresh fruit around all day and coffee.l would recommend this hotel.
Excellent 10.0
Pros: Clean hotel, safe area, kids loved the cookies in the lobby and the pool!
Excellent 10.0
Pros: Location, clean & well kept, front staff (especially Elias) was outstanding. Close to light rail.
Cons: The heating/air-conditioner fan was a bit annoying as it cycled every few minutes.
Excellent 8.0
Pros: It was good. We only stayed for one night. It was nice that the pool was open for such long hours. The continental breakfast had a good selection.
Cons: The room fee to cover any damages I thought was a little ridiculous upfront. Everything that I had read from book ahead of time read $90 and I was charged $100 (I understand it is refunded). I think that maybe that needs to be less because you always have the persons information and can charge more later if there are damages.

Cleanliness
8.5
Comfort
8.4
Facilities
8.9
Food
10.0
Location
8.7
Overall 8.2 Excellent
Based on 658 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.9
Food
10.0
Location
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.3
Comfort
9.0
Facilities
9.3
Food
10.0
Location
9.3
Cleanliness
7.9
Comfort
8.1
Location
8.3
Services
7.7
Staff
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.2
Comfort
8.7
Facilities
8.8
Location
9.5
Overall
8.9
Cleanliness
8.7
Comfort
8.5
Location
8.6
Services
8.2
Staff
8.3
Cleanliness
9.0
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
8.5
Cleanliness
8.4
Comfort
8.5
Facilities
9.2
Location
8.5
Overall
9.2
Cleanliness
8.6
Comfort
8.3
Location
8.5
Services
7.8
Staff
8.4

Excellent 10.0
Pros: great location
Cons: walk to our room was really long when carrying luggage this is a big place
Okay 5.0
Pros: Location to airport.
Cons: No pool available at this location, the price was higher than I would have liked Considering no breakfast or pool.
Excellent 9.0
Pros: Proximity to the airport and convenience.
Good 7.0
Pros: Clean
Excellent 10.0
Pros: The room was huge and the bed was very comfortable. I was surprised by how quiet it was in the hotel. The blackout curtains did an amazing job allowing me to sleep in without being disturbed by the light.
Cons: I don't think I double-checked the room amenities when I booked but there wasn't a fridge or microwave in the room which I could've really used since I was in town for so long.
Excellent 9.0
Pros: Good facilities, clean and comfortable.
Cons: The staff needs to be more active in helping guest with the luggage. But GM Bill is very nice.
Poor 1.0
Pros: It was closed
Excellent 8.0
Pros: large clean room with airport shuttle
Cons: had to walk a long ways to reach our room
Excellent 10.0
Pros: The room was very clean.
Cons: It would be better if they put product dispensers in the bathroom instead of individual tiny bottles, which are such a waste.
Excellent 9.0
Pros: Location, cleanliness, cookies!
Cons: The fellow checking us in appeared to be having a bad day and was not friendly.
Excellent 10.0
Pros: The view was nice...
Cons: No
Excellent 10.0
Pros: Nice hotel. Had cookies and a Starbucks...great location
Cons: Na
Excellent 9.0
Cons: No fan in the bathroom... at least not one you can turn on and off yourself... so it gets really steamy.
Excellent 9.0
Pros: Location and shuttle service to airport
Cons: No
Excellent 10.0
Pros: Staff were wonderful check-in was amazing was greeted with a warm cookie and water really really super place to stay probably the best thing about Salt Lake City to be fair
Excellent 8.0
Pros: Comfortable large clean updated rooms Easy parking and freeway access.
Cons: Certain front desk staff were rude and uninviting.
Good 7.0
Pros: Nice rooms with plenty of space
Cons: The rooms in the adjacent 'tower' building are a LONG walk from the lobby. It's kind of silly and annoying, especially if yout take the wrong elevator, and the correct elevator is slow. Also the hot tub could have used a cleaning.
Mediocre 3.0
Cons: Shower did no work restaurant had horrible service. Wasted a lot of my time
Okay 5.0
Cons: The front desk was not very responsive with multiple requests.
Poor 1.0
Pros: Nothing
Cons: No microwave available unless you walk 10 min, extremely unfriendly staff, halls dirty and run down
Okay 5.0
Pros: All staff went out of the way to support my stay. They were exemplary ... housekeeping, maintenance, bartender, wait staff, room service, desk people, everyone. Thank you so much
Okay 4.0
Pros: Closeness to the airport.
Cons: The staff. She was very short and rude. Stood in line and listened to her treat others rudely and was very short . Appeared to be not happy with her job. My room was somewhat clean
Mediocre 3.0
Pros: The room was clean and updated. The pillows were soft and comfortable and the mattress was a nice balance of firm but soft. The pool was beautiful and amenities like the fitness center looked nice. The hotel is beautiful and updated.
Cons: Accommodations were basic; they don’t have queen sized beds in the hotel. It’s either a king or doubles. Breakfast was not included as expected. Some things weren’t maintained such as the tub didn’t drain and the bath faucet ca
Good 6.0
Pros: The rooms were clean and the bed was nice. Maids and maintenance people were very kind.
Cons: The pool is absolutely freezing! There’s a extremely loud broken fan in the pool area. The hot tub chemicals burned & it was foamy. The staff was short, rude & treated us like we were dumb. Never informed us of like fitness room closure at check in
Mediocre 2.0
Pros: Close to airport. Was able to check out late.
Cons: Poor communication on pick ups; slow to get a ride. Front desk very unfriendly. Never explained WiFi or hours of pool. Bothered twice in morning 8:30 am to come in to clean room.
Mediocre 2.0
Pros: Location and the room. When I checked in the front desk representative was great no prolems.
Cons: The Restaurant and staff of that facility very poor needs management attention. I was charged $19.00 for what they referred to as the breakfast buffet, it was probably the nastiest display of food that could ever be offered.
Okay 5.0
Pros: Staff was polite, helpful and professional.
Cons: We were told that the room had a refrigerator--it did not. Feather comforter was leaking feathers everywhere. Bathroom did not have a fan. Room was dated. Room VERY difficult to find---signage unclear and confusing.
Mediocre 2.0
Cons: There was a fire alarm that went off around 3 in the morning that lasted for a good while and I reserved a room with a king size bed and was givin a queen.
Okay 4.0
Pros: Reasonably clean.
Cons: Thermostat displayed 58. Heater would not heat. Turned off for room to warm up. Sink would not drain after a minute. Room smelled of cigarette smoke.
Good 7.0
Pros: Location and staff
Cons: Nothing
Mediocre 2.0
Pros: The location was good
Cons: The front desk at check-in was rude and unprofessional. Our bathroom had dried urine on the toilet.
Mediocre 3.0
Pros: Easy to find property right off of I-80. Far enough from the airport did not experience flight noise.
Cons: Check in was long with only one employee handling phones and check-ins on a Friday night. The hotel is really noisy. There is a huge gap under the door that allows light and sound in. Furnace has loud noises every 15 minutes preventing sleep. Walls thin.
Okay 5.0
Cons: Our room was very far away from the lobby. There was no microwave in the room to heat our baby's bottle. And the staff was not very nice upon checkout.
Mediocre 3.0
Pros: The beds
Cons: The man at the front desk was rude, our room smelled like weed, the back door screen was on the ground, the back door handle was broken. Also got woke up at 2 am from the neighbors talking really loud.
Okay 4.0
Cons: I don't understand why these 3.5 star hotels aren't as nice as the newer 2.5 star hotels. An old non updated hotel with a loud elevator shouldn't be a 3.5 star hotel just because it has room service.
Okay 4.0
Pros: The location and cleanliness.
Cons: The layout was horrible. I'd never recommend this hotel for this reason. Any PRO was outweighed by the MAZE of rooms, entrances and exits. I'd have paid more to avoid this. Parking was horrible and didn't match rooms location. Fridge was missing
Okay 5.0
Pros: Restaurant food and service
Cons: Smell from lake
Okay 5.0
Pros: The pond with all the ducks!
Cons: It smelled horrible and super inconvenient. We booked rooms together and one got put on the high rise the other regular.
Excellent 10.0
Pros: Friendly service.
Cons: Free coffee in lobby.
Good 7.0
Pros: The warm cookies and cleanliness.
Cons: There was construction going on and the room itself was nothing spectacular for a four star hotel. The window was very foggy so you couldn't see outside and the little bars to pull back the curtains were flimsy. No free continental breakfast.
Good 7.0
Pros: close to airport
Cons: outdated features in room and you could hear people walking on room above
Poor 1.0
Pros: The location was close to the airport
Cons: The ants all over the bathroom floor made my daughter very anxious. There was an off smell in the room as well.
Poor 1.0
Pros: Location- Close to airport as we came in late - they were expecting us for late checkin
Cons: Yes- there were blood on the sheets it was evident that the sheets were not changed and they did not have another room to offer us. So- security came in and change the sheets and the girl told us yes it is blood - sometimes the housekeepers do not ch
Good 7.0
Cons: The pool was closed and the kids were very disappointed. They wouldn't even offer to let us use one of the other Hilton property pools. The biggest problem:the front desk girl was very curt and unhelpful. She said she would call us back an didn't.
Poor 1.0
Cons: I booked the room to used the hot tube and it was closed.
Good 7.0
Pros: Flexibility
Cons: Outside noise
Good 7.0
Pros: Location worked well for me. And access to the hotel
Cons: No water pressure at all during the late night hours.
Good 7.0
Pros: The cookies!!! And the morning receptionist she was very kind while checking out.
Cons: The Receptionist receptionist during check in were non talkative. During our stay at 12:10 someone disturbed our room by messing with the door handle. Scary!
Mediocre 3.0
Pros: Not much, the serving staff was friendly
Cons: Staff at the front desk was not helpful, food was not great, put us in furthest possible room even though hotel was empty.
Good 7.0
Pros: Proximity to airport.
Cons: The star rating really should have been 3 stars instead of 3.5. Should I have gotten a nicer room, my experience may have been better. My room was a bit taddy. The furniture was chipped in many places etc. and the bathroom was a bit worn.
Poor 1.0
Cons: There was a very loud and intoxicated company party that made its way into the hallways and rooms until 2am. The conference room is on the first floor and next to the rooms. Even after switching rooms, my earplugs were no match for the drunkfest.
Poor 1.0
Pros: Parking close to the room
Cons: Disgusting room! Dirty, Unmaintained, hold to sleep for fear of bed bugs..... carpet was so dirty I could no tell WHAT color it was? GROSSSS!!!!
Poor 1.0
Pros: Staff was very kind.
Cons: Bed was not comfortable, the room was warm, tub did not drain, and the fire alarm went off several time early in the morning.
Poor 1.0
Pros: There was nothing to really like about the overall experience.
Cons: The dirty rooms, the lack of maintenance and the location. I80 road noise was outrageous. Noise in the hallway was horrible. Was put the area of the hotel that nobody ever uses. Two rooms with bugs and broken ACs. Finally got a room with AC.
Poor 1.0
Pros: nothing
Cons: Hotel and room had an old and dingy appearance. Hotel Wasn't very clean. It was noisy and I was woken up a couple times. "Queen" bed was not much bigger than a twin. I would not recommend this hotel unless you don't want a restful or enjoyable night.
Mediocre 3.0
Pros: Starbucks
Cons: Service, the central air went out. The main staff was encouraging or helpful to the situation. They told me it would automatically come on it did not and they did not give a courtesy saying it was fixed. There were bugs all over the ceiling.
Excellent 10.0
Great, we will be back! Greetings from Calgary, Canada!
Poor 1.0
Pros: It was in a good location, the first impression was good. The front desk was nice and she gave us a cookie which I enjoyed.
Cons: The walls were paper thin so we could hear everything. There was a group of people in the next room talking and laughing which kept us up. You could hear babies crying and people stomping around and slamming doors. We didn’t get much sleep unfortu
Excellent 8.0
Pros: Clean room, helpful staff, comfortable beds and buffet was good. The gym was well maintained and lightly used.
Okay 5.7
Pros: Staff, quick checkin
Cons: Very noisy heating system.
Excellent 9.4
Pros: Hot cookies
Excellent 9.4
Pros: Clean and tidy
Cons: No continenatal breakfast, no free food!!!
Excellent 10.0
Pros: Breakfast, clean room, good bed, quiet, good location, relatively safe.
Cons: Observed some door propping but doors locked at night.
Excellent 10.0
Pros: Nice hotel, especially when considering the deal we got through Kayak. It was close to the expressway and I would definitely stay there again.
Okay 4.0
Pros: The executive room breakfast was pleasant and attended by a very nice server. The large pond outside was nice for a stroll around in the morning. The bed itself was comfortable and the room was nice and large.
Cons: The counter staff when checking in made us wait and excrutiating amount of time, and even called a couple in front of us that had arrived later. The check-in cookies were overly sweet and not fresh, but heated. The pillows were abundant, but none of them were comfortable. The TV didn't work, period. If you pushed the power on it would take about 5 minutes to load a blank channel and then if you hit menu or guide it would turn off, and it would also just randomly turn off for no reason. There was bits of damage all throughout the hotel, from pieces of moulding to chips on the cabinets. The soap provided felt impossible to rinse off. My room was not cleaned in the two days I was there. The worst of all however was the fact that I had prepaid for my room and at checkout I was billed for the room again without consent, a fact I didn't realize until arrive home a day later. I had to call them 6 times to speak with someone to reverse this charge, even though from the first call it was acknowledged that this was in error, and I never actually got through to anyone, I simply had to leave a message explaining what happened. I received a call back two days later on my answering machine while at work that it will be refunded to my card and I'm still waiting for that to go through. I will never stay at a Doubletree or Hilton again.
Excellent 10.0
Pros: I was very impressed with the staff, the hotel overall and the food.
Excellent 8.5
Pros: Rooms were a little older but manageable
Cons: Had a loud constant humming noise coming from the outside.
Good 6.0
Pros: The beds were comfortable. The indoor pool was nice, though we didn't use it. The warm cookies were really good.
Cons: The onsite restaurant had terrible food and the service wasn't very good. The server didn't know anything about the local beer they sell there. Of the party of 4 that ate at the restaurant, not one person finished their plate of food. The veggies were much too salty, the steak had no flavor, the fries were cold, and the chicken with salsa was only mediocre. The prices were high for the quality of food and service. They also placed two holds on my card. One for incidentals and one for the room but they held about $50 more than I should have been charged for the room. When I called the front desk I was told that sometimes they charge double for incidentals and that those charges should be dropping off my card soon and I would only be charged for the price of the room.
Good 6.0
Pros: clean room, but staff are not so friendly
Excellent 8.3
Pros: Location
Cons: Young and inexperienced staff
DoubleTree by Hilton Hotel Salt Lake City Airport - Salt Lake City
Rated no. 10
8.2
Excellent 8.2
Based on 658 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.9
Facilities
6.8
Location
8.4
Overall
7.1
Overall 7.9 Good
Based on 1,588 reviews
Cleanliness
8.1
Comfort
7.9
Facilities
6.8
Location
8.4
Overall
7.1
Cleanliness
6.6
Comfort
6.4
Facilities
5.4
Location
7.0
Overall
6.0
Cleanliness
7.3
Comfort
7.8
Facilities
7.3
Location
7.7
Overall
7.5
Cleanliness
7.8
Comfort
7.8
Location
8.3
Services
7.2
Staff
7.6
Cleanliness
8.1
Comfort
7.8
Facilities
7.5
Location
8.1
Overall
7.5
Cleanliness
8.1
Comfort
7.8
Facilities
7.2
Location
8.2
Overall
7.6
Cleanliness
8.2
Comfort
8.1
Location
8.7
Services
7.6
Staff
8.0
Cleanliness
7.9
Comfort
7.7
Facilities
7.7
Location
8.3
Overall
8.0
Cleanliness
8.4
Comfort
8.2
Facilities
6.3
Location
8.4
Overall
6.7
Cleanliness
8.0
Comfort
7.9
Location
8.3
Services
7.4
Staff
8.1

Good 6.0
Pros: Near the airport.
Cons: Hotel needs restoration, probably.
Okay 5.0
Cons: There were cheaper hotels without breakfast.
Excellent 10.0
Pros: Very clean and quiet and the staff was amazingly nice this is a rarity for budget friendly hotels. It was a pleasure
Cons: You can't use entrances closest to room you must use front entrance only which is a pain when smoking or going out to get to your car
Excellent 10.0
Pros: The friendly staff and clean property were the most noticeable characteristics of the property
Cons: I didn't like that you were unable to use entrances near the room you have to walk around the full property its a pain mostly for smokers
Good 6.0
Pros: Rooms were nice
Cons: Staff was rude
Excellent 10.0
Pros: Convenient and exceptional staff .
Okay 4.0
Pros: Room and hotel were clean. Staff was great.
Cons: Overall the whole place felt a bit more rundown. Our tub wouldn't hold water and it was one main reason we got the king suite. Breakfast is free yes but there were literally only two choices. This was a bit misleading. Hot tub was down and not usable.
Excellent 10.0
Pros: It was close to the airport. It was very comfortable.
Cons: The walls are thin. We could hear the tv and talking in the room next to us until early in the morning hours.
Excellent 8.0
Pros: Breakfast
Cons: It was a little out of date, but I think they're remodeling..
Excellent 10.0
Pros: We got such a good deal. The staff was so nice and we got upgraded to a master suit which was great!
Cons: Dated but clean
Poor 1.0
Pros: nothing
Cons: they were not accommodating at all
Mediocre 2.0
Pros: Location and shuttle drop off and pick up.
Cons: Rooms are old and had cockroaches, I was worried about the smears on the headboard of the bed, other than that it had big rooms and conveniently located near the airport with free shuttle service and parking.
Excellent 9.2
Pros: Huge, clean room and bathroom! Staff was super friendly and very helpful. We needed to catch an early morning flight and it was very easy to arrange the shuttle!
Cons: Because of the early flight we couldn’t get breakfast. We totally understand that, we would have loved hot fresh breakfast, but one muffin to go would have been a nice trade off tough ;)
Poor 1.0
Pros: It was a horror show and the only good thing is that all of the bad make for such an awful, cliche story that it's almost funny.
Cons: We were given a room someone else was already in! TV, in-room safe and furniture broken. Housekeeping tried to come into our room at 8am without knocking! Indoor "pool" was green and dirty. No call from manager though I asked to speak about these issues.
Mediocre 3.0
Pros: Comfortable bed
Cons: Bugs in bathroom, hole in wall,furniture falling apart, TV 480p and so snowy it could not be watched.
Good 7.0
Pros: The complementary breakfast.
Cons: The bathroom needs a shelf.
Poor 1.0
Pros: friendly housekeeping staff
Cons: very outdated, broken armoire, green on bathroom doorknob, night staff not caring, computer in lobby not usable, used for gaming????
Excellent 10.0
Pros: close to airport.
Cons: took a long time for shuttle to get to airport to pick us up but we survived it.
Okay 4.0
Pros: Close to Airport
Cons: 100 $. Deposit on Room said may not be removed from card for up to 10 Days
Okay 5.0
Pros: Close to the airport
Cons: No breakfast because crew was late, we got up early to get a quick breakfast however staff just said breakfast crew is running late. Just annoying
Good 6.0
Cons: Very outdated and noisy
Good 7.0
Cons: No refrigerator or microwave in the room
Good 7.5
Pros: The hotel is extremely close to SLC International Airport, and park and ride providers. There is lots of parking onsite, and the rooms are of large size, with lots of storage.
Cons: The room we stayed in felt unsafe. The floor, bed, cupboard and walls all creaked and moved slightly when we walked across the room. The breakfast staff came across as being unhappy, and the breakfast food was of poor quality and left us feeling hungry.
Mediocre 2.5
Pros: The location is not bad.
Cons: Unfriendly staff. The pool is in the middle of the lobby. TV in the room was from the 80s. The safe in the room didn’t work. They restrict free breakfast to 2 people. It’s old, smelly and antiquated.
Okay 5.0
Pros: Good breakfast
Cons: Old and outdated.
Okay 5.0
Pros: It was reasonably priced and close to the airport.
Excellent 8.0
Pros: Close to the airport.
Cons: Limited parking.
Okay 4.0
Pros: It was noticeable very dated, needs major upgrades
Cons: Everything was dated, and didn’t look sanitized
Poor 1.0
Pros: Nothing
Cons: My toilet didn't work. The hairdryer was broke. There was blood in the room and sheets were dirty. I am never going back there again.
Mediocre 2.0
Pros: Room was clean, hotel was smoke free
Cons: Very very old. Room had a old box TV that was at least 15 years old. The worst part was the hotel charged me a security deposit that cost twice the price of the room, and then said it would take up to 10 days for it to be credited back to me. Ridiculous.
Poor 1.0
Pros: I didn't like it so I went elsewhere
Cons: everything
Okay 5.0
Cons: Very noisy - floors overhead very, verty squeaky - could not sleep. 2nd visit, on top floor, was awakened by loud shouting at 2AM. Staff had no interest in my complaints
Excellent 8.0
Pros: easy
Excellent 8.0
Pros: Location
Cons: Pretty old
Excellent 8.5
Pros: It was nice to have free hot breakfast everyday
Cons: The bed were not the most comfortable
Excellent 10.0
Pros: Our room was excellent.
Excellent 8.0
Pros: The Staff was excellent and the Breakfast was awesome but did not include a beverage.
Cons: It was old and the pool is not really secluded or accessible as it is in the main lobby.
Mediocre 2.0
Pros: Nothing
Cons: You could here everything in the room from the hallway, rooms next to you and the room above you. The ice machine was in the hallway so every time someone got ice you could here it!
Mediocre 3.0
Pros: The sheets were high quality and clean
Cons: the restaurant was horrible. My entrée was sitting in 1 cup of grease (I poured it off, into a bowl, and there was at least a full cup). Morning breakfast--similar level of quality. Pillows were old & flat. Bed old and broke down; it felt like a h
Excellent 10.0
Pros: Quality for price
Excellent 8.2
Pros: We came in after midnight from the airport and stayed overnight before heading to our final destination the next morning. The beds were comfortable and the staff was friendly and helpful. Hotel is close to the airport and the pool looked clean and pleasant (though we didn't use it).
Cons: Service at the restaurant in the morning was extremely slow. We were hoping to eat quickly and get an early start on our drive but first ordering and then getting our food both took forever. The food was delicious once it arrived, though.
Excellent 8.0
Pros: Clean & quiet
Cons: A little run down
Good 6.5
Pros: Checking in and out was smooth. Clean room. Comfortable bed.
Cons: Hallways felt like they might fall through. A little uncomfortable.
Okay 5.0
Pros: Easy to access
Cons: Old
Okay 5.0
Pros: Free airport shuttle, cheap, good breakfast included, friendly service, very large room (suite, in fact)
Cons: Room was VERY dusty -- caused major trouble for allergy sufferers; pool-style tub, though cool-looking, was a bit dangerous to get out of
Excellent 8.0
Pros: Most of the staff was friendly. Room was clean although a little on the old side. Needs an update. Small but comfortable. Reasonably priced. Almost no parking for the guests. I think they rent their "unused spaces" as long term parking for the airport. Had to park on the street, but no problem.
Cons: Parking, tv remote did not work.
Okay 5.0
Pros: Room was clean. Many pillows without having to ask for more. Luggage cart was available in lobby, didn't have to look for one
Cons: Airport shuttle vans blocked entrance and didn't allow us to park under the veranda out of the rain while checking in. Waitresses loud and used filthy language within earshot of guests. Hotel still hasn't got my billing straight. (3 days after checkout)
Poor 1.0
Pros: LOCATION
Cons: HOTEL STAFF WERE NOT VERY FRIENDLY DURING THE DAY, THE POOL WAS CLOSED AND WE WERE TOLD IT WAS BECAUSE THE HEALTH DEPARTMENT SHUT IT DOWN. THE SHEETS WERE STAINED IN THE ROOM AND THE CHAIR AT THE DESK IN THE ROOM WAS TORN UP. NOT A GREAT EXPERIENCE.
Excellent 10.0
Pros: The hotel was very accommodating. Upon are arrival in Salt Lake City we called the hotel for pick up and they were there within 7 minutes. Our reservation was made over the internet so checkin was harmless. We were given two keys to the room and also two vouchers for the included breakfast the next morning. The breakfast is eaten at a sit down restaurant attached to the hotel. Their food and service was excellent. Great place to stay while in SLC.
Excellent 10.0
Pros: Price was great, shuttle from the airport was really convenient. I wish I would have gotten the young man's name who drove the shuttle and worked the front desk that evening (December 13th) because he was terrific at his job and was an asset to this hotel. He was a true hospitality professional. Beds were comfortable, and the room was clean.
Mediocre 2.0
Cons: I had just had surgery and was on crutches. luckily there were some nice people staying there as well because the staff didn't seem to have time to assist me. even though it appeared they were doing absolutely nothing but watching me try to hobble out to the shuttle with my luggage.
Okay 5.4
Cons: The paint was new, but that was about it. Everything was out of the mid 1990s, including an old bubble tube TV and, seemingly, mattress. Worst night of sleep I've had in ages.
Excellent 10.0
Pros: convenient location and great price, free upgrade to suite on arrival for a six night stay.
Excellent 10.0
Pros: close to airport, comfortable beds, good Chinese restaurant. Nice place to stay during my transit.
Excellent 8.0
Pros: Comfortable beds, close to the airport and complimentary breakfast.
Cons: One of our two rooms smelled as if the floor was moped with dirty soap water. Difficult to tolerate the odor. Also, not enough towels in the rooms which were very worn and rough.
Good 7.7
Pros: Our King suite room was clean and comfortable. The shuttle service was prompt and only a 15 minute ride from the hotel to the airport. The hot breakfast included in the room price was very good.
Okay 4.8
Pros: The personal was nice but The place need to clean more all the facilites
Cons: The pool, you don't have nice lobby to relax, the hallways smell bad, was dust in all the furniture in the lobby
Excellent 8.2
Pros: Solid hotel, good value, excellent staff
Good 7.1
Pros: Very very close to airport, close to airport parking, close to downtown, helpful airport pick-up & drop, indoor pool/hot tub, complimentary breakfast. Clean, tidy and fresh rooms.
Cons: Not enough vegetarian options in breakfast. We got a call in the middle of the night at around 1AM, asking that we change the room since we were allocated the room meant for someone else which was very unprofessional and we refused.
Good 6.2
Pros: Close the airport and has all basic facilities, was very clean.
Cons: A/C made too much noise, we couldn't get any sleep.
Mediocre 3.4
Pros: Relatively clean, price shud hv been lower
Cons: Ants
Good 7.7
Pros: The room was good. Staff was friendly. I would probably stay here again if needed to.
Cons: Our breakfast experience was horrible! The staff was extremely kind. But you go into the restaurant and find yourself a seat (no sign. just watched 2 others pass by me and sat down as I was WAITING) Then wait forever for them to greet you. They were way understaffed. Only 2 waitresses and there was like 3 at the front desk and no one came to help them. No Bussers to help. Like I said.... The waitresses were kind, but this was WAY UNORGANIZED!!!
Good 7.0
Pros: Location
Cons: Restaurant quality has gone downhill. After our dinner experience, we opted to skip the free breakfast and go out.
Okay 4.8
Pros: The restaurant that is next to/inside the hotel.
Cons: Additionally to the price of the room, there was an extra $100 that I did not know would be added to the bill as a "security" deposit. And if the room was SUSPECTED of malice or smoking, then you don't get it back. I was too paranoid to leave a cup out of place in light of that. I wouldn't stay again.
Mediocre 2.0
Cons: Very old, right next to the runway, terrible scenery
Good 7.0
Pros: I liked that they curtsy up graded us to a suite. I liked the breakfast they served. Pool was small but still nice. A little bit of an older hotel but great value for the money.
Cons: The main thing I didn't like was that when people walked upstairs it creaked the floor a lot and was very noisy.
Okay 4.0
Pros: The proximity to the airport, I had to be back to the airport in the morning and the hotel was only 5 minutes away.
Cons: Waited 45 minutes for ride from airport, room smelled like water damage, close to train tracks-heard train after midnight, lights coming in through window, could hear upstairs guests, loud guests in hallway after midnight.
Mediocre 3.7
Pros: Shuttle to airport.
Cons: They have a pool in the lobby, therefore the inside of the lobby reeked of chlorine and it brought tears to my eyes, it was so strong. Was on the first floor, could hear the room above me walking around, dragging their suitcase, getting on the bed until 1am. Had to get up at 4 am for my flight. You do the math on how many hours I got of sleep. Everything was dated and felt dingy. Would not stay here again.
Okay 4.8
Cons: The continental breakfast was not worth it.
Good 6.0
Pros: Don.t know.
Cons: Room semed small, cramped. Toliet area very small for large person. Old, small tv, poor picture. Pool looked dirty.
Good 6.2
Pros: Close to the airport and had a shuttle. I will say the bed was very comfortable.
Cons: The room we were given was out of the 80's. Furniture was old and worn, there were no available outlets in the room for charging phones. I walked by a room that was being cleaned and the room looked modern and very nice. It made me wonder why I got a room out of the 80's. I won't go back.
Mediocre 2.0
Pros: Not much, at all.
Cons: First, the $100.00 incidentals charge at checkin, no mention of it. 2nd, bad odor in room. 3rd, blood or fecal stain on sheets. 4th, rude front desk staff. 5th, no real tv.
Okay 4.8
Pros: room was fine
Cons: the breakfast included was not very good and the pool and hot tub is pretty much in the lobby
Mediocre 3.4
Pros: The pillows.
Cons: The staff is cold, impersonal and unsympathetic. There is a restaurant attached to the hotel but it is now little more than a place to sit while eating what they describe as "complimentary breakfast", two eggs (good) bread described as toast (bad) and french fries described as hash browns (bad). The waitress never said a single word to me. The hostess took my order (one of two breakfast options). The grounds were not clean. The room's bathroom was not very clean. The only microwave in the entire place had what I can only assume was a month's worth of previous guest spilled food in it. And this must be the only hotel on the planet that still collects a $100 deposit on the off chance that the guest doesn't own a cell phone and will need to use the room phone. I am not in the habit of loaning hotels money so I won't be returning.
Good 6.8
Cons: There was no hot water in the morning so we could not bathe before flying home. Otherwise it was fine and the staff was nice
Good 7.4
Pros: Bare bones, inexpensive, but comfortable.
Cons: Dated, but reasonably well maitained.
Okay 4.0
Pros: The free hot breakfast was well above average.
Cons: The whole hotel feels worn out and old. The pool and hot tub are in an awkward area right in front of the check-in desk and look dirty, old, and dingy. The room was noisy and the TV was at least 2 decades old.
Okay 5.4
Pros: Room was clean.
Cons: Staff was not very friendly or helpful at all, and in fact bordered on rude. Although the hotel was very clean, it still felt a little dirty because the building is old and dingy. It is literally attached to a Chinese restaurant, for what that's worth. The price is reasonable, but I would pick another airport hotel if the price was close.
Okay 5.1
Pros: Room was clean and mostly comfortable.
Cons: Every time we tried to use our free breakfast voucher they said that breakfast was over even when it was before the cutoff time for breakfast.
Okay 5.7
Pros: proximity to airport
Cons: ripped fabric on chair, broken plug, and ants
Mediocre 2.0
Cons: First room I checked into had what can only be described as a "money shot" on the right side of the bed frame that had a dried and crusted trail going all the way down to the bed. When I went to the front desk to complain, I was informed that the hotel does not actually have a cleaning staff but, apparently, outsources this activity to only certain parts of the day. Thus, the poor girl who worked the front counter was forced to come up to the room with a sponge and attempt to clean it herself - only it WOULD NOT COME OFF. Apparently, this particular stain had been there so long that by using a sponge to clean it, the fake leather on the frame simply started to flake off and the stain remained. While I feel sorry for the staff, this hotel is a dump. It is VERY run down and very isolated, despite supposedly being close to the airport. It also didn't help that I was charged a near 40% premium for happening to stay here during the Outdoor Retailer Show. Salt Lake City is a pretty barren place, in terms of activities and amenities, but if you can stay in a hotel in the downtown area (will save a few bucks in the long run as well).
Mediocre 3.4
Pros: The location is the only good thing.
Cons: Everything felt awkward. The staff was cold, the restaurant was uncomfortable, eating breakfast is a closed Chinese restaurant and a pool in the lobby.
Mediocre 2.8
Pros: The room was clean
Cons: The staff was rude and not welcoming it was not a good experience.
Mediocre 3.7
Pros: 24 hr FREE airport shuttle is fantastic - friendly driver Comfortable bed
Cons: RUDE staff, very dated hotel, old crappy TVs, smells old, NASTY breakfast made of recycled leftovers at the dirty in-house Chinese restaurant, the housekeeper barging in the room at 9am after checking in at 3am (delayed flight).
Airport Inn Hotel - Salt Lake City
Rated no. 11
7.9
Good 7.9
Based on 1,588 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
8.8
Location
8.5
Overall
8.8
Overall 7.6 Good
Based on 713 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.8
Location
8.5
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.7
Comfort
7.6
Location
8.2
Services
7.4
Staff
8.2
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.3
Comfort
8.3
Location
8.6
Services
7.7
Staff
8.6
Cleanliness
8.0
Comfort
7.9
Facilities
9.3
Location
8.7
Overall
10.0
Cleanliness
8.4
Comfort
8.5
Facilities
9.0
Location
8.9
Overall
8.8
Cleanliness
7.7
Comfort
7.9
Location
8.4
Services
7.1
Staff
8.2

Excellent 10.0
Pros: I like that La Quinta makes it easy to travel with our dog, you're just about the only hotel chain that does. Thank you.
Cons: The jacuzzi was down for maintenance and I was really looking forward to soaking in it and relaxing after the long drive.
Good 6.0
Pros: The room was clean and comfortable.
Cons: I got so many stinking mosquito bites while we were getting the luggage out of the car!
Excellent 9.0
Pros: free airport shuttle
Cons: check in was a little long. need to streamline the process
Good 6.0
Pros: Staff was helpful
Cons: Need queen beds
Good 7.0
Pros: It was good and there was enough with a good variety. The coffee bar was the best!!!
Cons: The hard boiled eggs were really hard to peel so I gave up.
Excellent 8.0
Pros: The building was clean and quiet.
Cons: The hot tub was broken and about 15 degrees colder than the pool.
Good 7.0
Cons: Has a mix up in registration which took both days to fix. My key card door needed several patient tries before it would work and I was met with indifference when I first could not get into my room.
Okay 4.0
Pros: Keys didn¿t work 2 x. Sent us to two rooms not made up. No apology from Sylvia on desk. After we finally got our room you could tell someone which we saw had just one in and made the beds and nothing else. We¿d never stay there again.
Cons: All of above. Had the hotel staff in desk ¿Sylvia¿ even acknowledged the mess and truly apologized we wouldn¿t be as near upset. We¿d been on the road 8 hrs. No excuse for this mess.
Excellent 8.0
Pros: Bed was comfortable, water was hot.
Cons: Needs some paint and touch up in room and elevator.
Excellent 10.0
Pros: Very Clean and very comfortable
Cons: Need better vending an complimentary breakfast was not to great.
Excellent 10.0
Pros: A good location.
Cons: There was no fridge or microwave in the room. The hotel hall and also front desk area had a "funky" smell to it!
Excellent 10.0
Pros: Nearest to airport.
Cons: No
Excellent 10.0
Pros: Nice place!
Cons: Nothing to mention
Excellent 10.0
Pros: Friendly staff, great pool/ spa, clean, spacious room, minutes from airport.
Cons: Disappointed with continental breakfast, bag lunch only ¿¿
Excellent 10.0
Pros: I enjoyed everything about my experience.. the staff was great, loved the room.. your bedding was nice and heavy and warm.. I've grown tired of flimsy, non warming sheets, blankets and scratchy comforters.
Cons: Not enough handicap parking or rooms. Remember your clientele reflect the aging population.. we over 55 out number the under 55.. and we have the money..heh.. but seriously.. I loved the place
Excellent 8.0
Cons: While the room was clean and nice with a comfortable bed, other areas of the hotel showed its age and wear.
Okay 5.0
Pros: Clean room
Cons: The toilet seat and door was cracked. The pool was dirty. Breakfast was a muffin and yogurt. Staff was never at front desk. They had no bandaids.
Poor 1.0
Pros: Everything was find coming in but when I went down the hall to go to my room I started noticing how dirty it was. I got in the elevator and It appeared that it hadn¿t been cleaned in weeks maybe even months the buttons are sticky the floor was awful.
Cons: I entered the room there was dust all over everything. I went to wash my face and the sink in as clogged so I couldn¿t use the water. The ice tasted awful. Terrible experience
Mediocre 2.0
Pros: Room is in good size. It is clean.
Cons: There was only one mobile chair in the room. If you have two people, one of you will have to stand up or sit on the bed! The room is very old, there is nowhere to find an outlet for our chargers. The insulation of noise was very poor
Excellent 8.0
Pros: off the beaten path but worth the extra minutes drive from town.
Good 7.0
Pros: Location and shuttle
Cons: Felt outdated and the breakfast was subpar. I¿m tired of hotels doing grab and go meals with no variety.
Excellent 10.0
Pros: The staff is very patient and polite and it's always so clean
Cons: No, excellent stay
Excellent 8.0
Pros: The fact that they allow pets. Nice staff.
Cons: Breakfast! Either to go or in person. Other LaQuinta's still offer breakfast, why not this one?
Okay 5.0
Pros: The staff was excellent.
Cons: Lights did not work on one wall even though the TV did.
Okay 4.0
Cons: Not very clean place
Mediocre 3.0
Cons: Ran out of hot water twice just taking a shower. Ceiling in the bathroom started leaking a lot. Luckily we were checking out that morning.
Good 6.0
Pros: Staff was all very friendly
Cons: Stained bed sheets, super gross. Vending machine on our floor didn't work, had to find one two floors up. They also don't have distilled water on hand for people with cpaps, which was really surprising.
Good 7.0
Pros: The hotel pet policy is great, they take any pet with no extra charge. For travelers with large, non-lap dogs, this is hard to find.
Good 7.0
Pros: Their 24hr pool and continental breakfast are usually a high point. Unfortunately it's COVID-19 time and pretty much everything beyond having a room was suspended.
Cons: It was by the airport and very noisy. It seemd like their sound proofing from the outside and between rooms was severely lacking. Not to mention that it sounded like the guests next door were remodeling until 4am.
Good 6.0
Pros: I like that it was not in a crowded area
Cons: There was a popping noise every hour, that we didn’t know where it can from. I also think that people traveling with pets should be put on different floor levels than those not. Was woken up several times during the night because dogs kept barking.
Poor 1.0
Pros: Nothing
Cons: Mainly everything
Good 7.0
Cons: No breakfast (corona)
Good 7.6
Nice room. Clean, comfortable bed with plenty of pillows. I was flabbergasted however that only one bar of soap was provided, especially in the middle of a pandemic. Normally there is at least one for the sink and one for the tub. This time there was only one that had to be used for both. Also, no water cups in room.
Okay 5.0
Pros: The staff was very friendly and welcoming. Hotel was in a good area by the airport. Parking was easy and clean. No people just hanging around in the parking lot like you see in a lot of other hotels these days. Kids loved the indoor pool.
Cons: We booked a room with two double beds and they were extremely small and hard. I loved everything else about the hotel except these beds! So uncomfortable.
Okay 5.0
Pros:  
Cons:  
Mediocre 3.0
Cons: Wifi was spotty. Pool was closed. Noisy
Good 6.0
Pros: Location is great - right by the freeway
Cons: I stayed for 2 nights. None of the garbage in my room was taken out or thrown away. Garbages still had garbage in them and the take out box i left on the counter was left there - not thrown away. No lotion or conditioner like similar priced hotels.
Poor 1.0
Pros: Easy to find.
Cons: It was dirty, full of hair, and the breakfast is not a buffet. It's more of a limited assortment.
Excellent 8.2
Pros: I don’t a lot of carbs and can always count on eggs and sausage or bacon or hot oatmeal. They had non of those so I skipped breakfast and went somewhere else. Also only one flavor of yogurt
Excellent 10.0
Pros: Pool
Cons: Nothung
Excellent 10.0
Pros: Great Hotel - close to the airport and a 10 min ride into Downtown.
Excellent 10.0
Pros: We really enjoyed our stay at La Quinta (salt lake, airport)! They are very pet friendly and the customer service is great. Their cleanliness is top notch!
Cons: I like the cleanliness of the hotel but the cleaner smell in our room was overpowering, we had to open a window to air out the room. La Quinta should look into some more eco friendly/simple cleaners. The carpet spray is not good for small children and small pets.
Excellent 10.0
Pros: Stephanie the desk clerk was very courteous and helpful.
Good 7.3
Pros: I like Valerie at the front desk, she greeted me and acknowledged me as soon as I walked the door, she even complemented me, made me feel good :) she was verry fast and efficient, made me feel welcomed. The layout of the rooms were amazing the double doors to the bathroom were pretty cool!!! Being this was a girls trip the multiple mirrors and plug ins by the mirrors in the room was amazing we could all get ready at the same time!!!!!! That never happends!!!
Cons: I didn't see any cameras like In the elevators or halls, being a young group of females we would of felt safer with a camera or two and not just outside by the door. Also I've stayed in many la quinta hotels and I loved the stay and breakfast n mostly the updated clean and modern look, this one I didn't get the same feeling the ceiling in the elevator was a metal grate that we could see every wire, it just wasn't pleasant to the eye a lil out dated on the rest of the colors and decor on the building I guess, also the outside of the building like the walls were gross, cob webs and dirt every where, looked like it hasn't been cleaned, the Orange color really makes dirt pop so I would just maybe take like a spray washer around every once in a while, I mean that's the first thing people see. :)
La Quinta Inn & Suites by Wyndham Salt Lake City Airport - Salt Lake City
Rated no. 12
7.6
Good 7.6
Based on 713 reviews
Details
Reviews

Cleanliness
6.9
Comfort
7.2
Facilities
7.3
Location
7.7
Overall
7.3
Overall 7.7 Good
Based on 32 reviews
Cleanliness
6.9
Comfort
7.2
Facilities
7.3
Location
7.7
Overall
7.3
Cleanliness
7.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.3
Comfort
6.9
Location
7.5
Services
6.9
Staff
6.9
Cleanliness
7.7
Comfort
7.0
Facilities
6.0
Location
7.7
Overall
6.0
Cleanliness
5.0
Comfort
5.0
Location
7.5
Services
5.0
Staff
7.5

Okay 5.0
Cons: To go bags options were limited. Breakfast was not very good. Lots of stains on the floors and couches
Okay 4.0
Pros: Clean, rooms had all the basics,
Cons: 1 elevator on the back side of the property, sofa bed didn’t work, we were not informed that breakfast would be done by 9 and we were given 1 granola bar each. Gym and pool was closed without any info that it would be closed. All in all it was a place to lay your head but we left at 9.30 the next morning to get breakfast.
Excellent 10.0
Pros: Very clean, great price, very friendly staff, very good breakfast and in great location. My family and I will be staying again.
Cons: I liked everything about the property, I really liked how they had options for dairy free individuals.
Okay 5.0
Pros: Location
Cons: So dirty! Bathroom had remnants of previous guests hair and clippings. The fold out bed was so dirty with more of the above that we closed it and slept on the couch.
Good 6.0
Pros: Friendly staff, good location.
Cons: Plugged bathtub.
Excellent 9.0
Pros: Great hotel. Large clean room. I should give a 10 for all responses but think that would be pushing it They had Chicken barbecue and chips and slaw along with wine and beer and soda. full kitchen if you need it.
Excellent 10.0
Pros: They provided dinner for an event that they have every week. That was great and it was the first time that I have seen this in any hotel that I have stayed before. The pool was excellent ad the water temperature wss not cold
Excellent 10.0
Pros: They offered dinner event on TUESDAY which was great
Cons: N/A
Excellent 10.0
Pros: Breakfast was great and convenient Comfortable bed with plenty of pillows Airport shuttle was exactly what I needed
Excellent 10.0
Pros: Convenience and the large room that fit our family comfortably.
Cons: No, breakfast was ready promptly at 6:30 and the shuttle dropped us at the airport.
Excellent 9.0
Pros: The style of the suite was amazing. clean. The receptionist was very good, informative and helpful.
Cons: Around the backside there is an exit where there was very foul smell possibly from Sewage. this smell was not all the time though. Next day in morning it was not there.
Excellent 8.0
Pros: We loved that our room had a full kitchen with all the dishes we needed to cook. The bed was comfortable and very clean. The swimming pool was a lot of fun and it was great that they had towels for us. We really enjoyed our stay.
Cons: The breakfast selection wasnt my favorite but was acceptable. Room service came very early.
Excellent 9.0
Pros: It was close to the hotel and the price was in budget.
Cons: I m in a wheelchair. It was way too hard to move around in because it is very cramped.
Excellent 10.0
Pros: Nice, clean, shuttle, breakfast.. All great!
Excellent 8.0
Pros: Love having a full kitchen and a separate sitting area
Excellent 10.0
Pros: Everything was excellent. Even had a complementary BBQ with wine and beer from 6-8. best stay at SLC in years.
Good 7.0
Pros: Great breakfast. Clean well furnished room.
Cons: Internet was terrible. Slow and dropped all the time. Weird location as it is not near much dining or anything else.
Mediocre 3.0
Pros: Bed was good, loved how large the room was. It was had to get the room at the right temperature.
Cons: Was not happy that my room was not cleaned when I got back to my room at 3:OK in the afternoon. I was very tired was was expecting my room to be cleaned and ready for me to relax and take a quit nap. Had to call the front desk to get maid service.
Good 6.0
Pros: The convenience with the staff just to get our room and to bed.
Cons: I felt buggy. And had a hard time sleeping. I saw a bug in the morning on me. No clue what it was so I immediately got up out of bed. Wether or not it's anything at all
Residence Inn by Marriott Salt Lake City Airport - Salt Lake City
Rated no. 13
7.7
Good 7.7
Based on 32 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.8
Facilities
6.4
Location
8.2
Overall
6.1
Overall 7.4 Good
Based on 1,758 reviews
Cleanliness
7.9
Comfort
7.8
Facilities
6.4
Location
8.2
Overall
6.1
Cleanliness
6.0
Comfort
4.0
Facilities
3.0
Location
6.5
Overall
6.2
Cleanliness
7.9
Comfort
7.8
Location
8.3
Services
7.4
Staff
8.0
Cleanliness
7.3
Comfort
7.0
Facilities
7.3
Location
8.0
Overall
6.8
Cleanliness
6.0
Comfort
6.6
Facilities
6.6
Location
5.5
Overall
5.0
Cleanliness
8.0
Comfort
7.8
Location
8.2
Services
7.2
Staff
8.2
Cleanliness
7.8
Comfort
7.8
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
7.8
Comfort
7.8
Facilities
6.0
Location
8.1
Overall
5.7
Cleanliness
7.6
Comfort
7.7
Location
7.9
Services
7.0
Staff
7.8

Excellent 9.0
Pros: Nothing fancy, but the wifi was good, the room was clean, and it is close to the airport. Good value.
Excellent 8.0
Pros: This is a typical airport hotel. Basic but serviceable, which is all I look for in airport hotels. Free shuttle to/from the airport.
Cons: Only one elevator, busy at checkout time.
Good 6.0
Pros: I liked everything but the bed. I have stayed in this particular hotel a few different times and I have always had very good experiences, friendly staff and decent rooms for the price!
Cons: The bed in the particular room I had this time was quite hard.
Mediocre 3.0
Cons: The room included a TV but the remote had no batteries and when we asked for more they didn’t have any to provide, the carpet was wet upon entry and the blinds do not completely shut.
Okay 4.0
Cons: Most of the staff did not wear masks or wore them under their chins.
Excellent 8.0
Pros: location
Cons: bad pillows
Good 6.0
Pros: Close to SLC airport.
Cons: Our room did not have a refrigerator and microwave even though it was advertised.
Excellent 8.0
Pros: The beds were comfortable and the staff members were friendly and accommodating
Cons: The hotel is dated and needs a facelift..just not pleasing to the eye..cracked tiles, stains on the walls, needs fresh paint
Excellent 10.0
Pros: The receptionist/check-in manager was so helpful. She was very kind and told me about a few places to eat and consider in the area.
Cons: N/A
Good 6.0
Pros: Centralized location to the SLC airport.
Poor 1.0
Pros: The shuttle to the airport that was advertised was nonexistent. And the free breakfast was what looked liked food from 7-11. A packaged breakfast burrito, yogurt and a granola bar.
Cons: That we had to get an Uber to take us to the airport and the so-called breakfast.
Good 7.2
Pros: rooms are adequate. Parking are sufficient. Cons: only 1 elevator.
Good 7.2
All around good place
Good 6.0
Pros: Price
Cons: There was a car with people in it all day and night in the parking lot - stayed there despite informing the hotel staff about it. Seemed like homeless people living out of a vehicle in their parking lot.
Excellent 9.0
Pros: Heat and air worked unlike the last hotel we stayed at in Salt Lake City.
Excellent 10.0
Good staffs and best shuttle
Poor 1.0
Pros: Price.
Cons: I have done extensive business traveling, this was by far the worst excuse for a room. I have stayed at this particular location before and expected better. The room was carved out of ¿left over¿ space, barely room to walk between bed and wall.
Mediocre 2.4
There was no hot water ! I stayed there two days thinking it would be fine for the price I paid. Not worth it at all. Needs major upgrades
Excellent 9.0
Pros: The staff
Cons: We needed a table lamp,there was not a trash can in the unit, the phone was not plugged in and we asked for a wake up call
Excellent 9.0
Cons: Evening clerk did not wear a mask. Utah has a health order for all to wear masks.
Good 6.0
Pros: It was clean and convenient
Cons: When you walk in you see the laundry room. The desk said there would be breakfast, I only found juice and milk. The TV seemed to be locked on Fox News. Maybe the wand battery was dead?
Poor 1.0
Pros: Not one thing.
Cons: It was dirty. It was run down. Everything was Worn out.. it’s stunk like sanitizer. Maybe they thought they could wave away the dirtiness with the sanitizing hairspray. There was nothing good about it.
Excellent 10.0
Pros: It was clean and close to the airport. And within 15 mins from magna
Cons: nope
Mediocre 2.0
Felt as though we pulled into a parole/half way house. Worst experience and worst staff we ever experienced.
Good 6.0
Pros: The check in was easy and the person who welcomed us to the hotel was great;  friendly, helpful and knowledgeable. 
Cons: A big pile of supplies in lobby entire stay. Bathroom toilet s up  hotel employee told me come get it and fix it. The door key was  blocked one day hotel employee didn’t apologize but made me show my ID. Check waited 20 mins. No one, kn
Poor 1.0
Pros: Bed was somewhat comfortable
Cons: There was not an airport shuttle as listed The "breakfast" was juice and cereal
Poor 1.0
Cons: Had to switch rooms 3 times last room had no blankets but was too tired to deal with it. Worst hotel experience hands down!
Mediocre 3.0
Pros: The rooms were clean
Cons: We rented three rooms. None of them had hot water. When we told the front desk, they did not seem too concerned about it.
Excellent 10.0
Pros: Great location for us and very nice and friendly staff
Cons: NO
Good 6.0
Pros: It was near the SLC airport and offered shuttle service.
Cons: They would not accept my debit card. I have stayed at Microtels in MT, NE, GA, and never had an issue using a devout card - until now.
Excellent 10.0
Pros: Price, attentiveness & kindness of staff, cleanliness, & location
Cons: No
Poor 1.0
Pros: The location
Cons: The price and the food and no soft srinks
Excellent 8.0
Pros: Location and cleanliness
Cons: Shuttle did not pick us up so had to get an Uber to bring us
Excellent 10.0
Pros: Friendly staff, good housekeeping, quiet on 3rd floor, not run down.
Cons: Alarm clock hard to figure out. Didn't receive wake-up call I requested.
Excellent 10.0
Pros: Best overall customer service ive hadin several years.
Cons: No
Okay 5.0
Pros: Location near airport.
Cons: No hot breakfast.
Okay 5.0
Pros: location
Cons: somewhat run down
Good 6.0
Pros: It was clean and had an elevator. Evening staff was somewhat pleasant.
Cons: Not close to very many eating establishments. Some child pulled the fire alarm at 11:30 PM forcing everyone to evacuate the motel.
Okay 5.0
Pros: Old and tired. Breakfast area so small and breakfast offering terrible. Even coffee and orange juice horrible.
Cons: See above.
Good 7.0
Pros: Proximity and closeness to SLC airport.
Cons: Bedbugs -- we got bitten all over our arms and legs. There was also a max person limit in fine print. We were a group of 4 adults who were used to sharing queen sized beds. Normally, we would get one room and share, but here we had to pay for two rooms.
Okay 5.0
Pros: Located convenient to the airport.No problem with electrical, plumbing or other facilities.
Cons: Cleanliness clearly lacking. wife wore white socks and they became dark just walking across the carpet. When breakfast was served (eggs and sausage) it was cold---basically inedible.
Poor 1.0
Pros: Breakfast
Cons: Rude inconsiderate staff
Good 7.0
Pros: location to the airport
Poor 1.0
Pros: It is a clean hotel with good location.
Cons: Staff seemed oblivious. They don't picm yp phones even if they are sitting right there doing nothing. One of the biggest reason for us to book this hotel was their airport shuttle and they made a big mess both the times we used this service.
Poor 1.0
Pros: The best thing was leaving within 12 hours of arriving.
Cons: The hotel had a very bad odor. There were bed bugs or some type of bug in one of the beds. It was awful.
Good 6.0
Pros: Easy freeway access.
Cons: The close proximity to the freeway and the cheap windows/construction made the road noise level unacceptable. Really unacceptable.
Good 6.0
Pros: It was surprisingly quiet, especially for how close to the airport it is.
Cons: I thought there would be a mini fridge in the room, there was not, and the breakfast was sad.
Poor 1.0
Pros: Location was somewhat convenient; close to highway.
Cons: Room was dirty and hotel was not maintained in general.
Okay 5.7
Pros: Sheets and bedding were clean. Close to airport.
Cons: Carpets were dirty. Furniture was dirty. Walls were thin. Leaky plumbing. Etc.
Okay 5.0
Pros: Cheap, clean, close to the airport, comfortable enough bed.
Cons: The elevator was broken, there was a TV playing constantly by the front desk, and the front desk staff member had his wife and baby with him when we checked in at 1 a.m., which was kind of weird.
Mediocre 3.0
Pros: Close to airport
Cons: No lamps by bed, airport shuttle did not run between 11:00 am and 4:00 pm
Excellent 9.4
Pros: There shuttles runs anytime you need it I left at 430am nice hotel for the price compared to others in the area I'll stay again if I'm back in salt lake on business
Cons: Could be vacuumed better and found a long hair in bathroom counter I don't know how the maids missed that
Okay 4.0
Pros: Clean
Cons: Thin walls
Okay 5.0
Cons: I figured it would be a little more like the hotel I have stayed at in the past, due to that they are the same company. I was a little disappointed.
Mediocre 3.0
Pros: the staff was friendly and helpful
Cons: poorly designed. Small refrigerator was so noisy I had to unplug it. Was sitting on carpet with the microwave on top and rocked on the floor when used. Vanity top prevents you from getting toilet tissue. Airport transport twice a day.
Okay 5.0
Pros: Price and location
Cons: Boring and bland breakfast.
Mediocre 2.0
Pros: Location and shuttle, and enough hot water. Bed and linens were clean.
Cons: Stayed here previously and was ok, maintenance hasn't been done. My husband wanted to leave but I promised to review. Shower didn't work and mildew smell came from drain. Noise from other rooms was crazy.
Okay 5.0
Pros: Not too much.
Cons: We were assigned a smoker's room during our first stay, 8-10-16. The refrigerator made an awful noise and the bathroom looked homemade. During our second stay on 8-18-16, the shower curtain had been cut and shortened and there was no refrigerator or micro
Mediocre 2.0
Pros: The continental breakfast was good, although there weren't enough seats.
Cons: we checked in at 5:30 only to be told that our rooms weren't ready. We had to wait until 6! There was a woman in our room sorting her luggage. Only smoking rooms available. Definitely wouldn't recommend this hotel.
Okay 5.0
Pros: We had an early flight out of Salt Lake Airport and this was just a few minutes away so convenient location for our situation.
Cons: We had an early flight and had to leave at 5:30am. Breakfast did not start until later. Being an airport hotel, it would have been nice to have something to quickly grab for breakfast before the early flights.
Mediocre 3.0
Pros: It was close to the airport and offered a free shuttle almost all day.
Cons: The assistant manager,was extremely rude and unprofessional. I was given a smoking room instead of non-smoking, and she was belligerent and extraordinarily rude about the matter. Customer service was worse than cable companies or the DMV.
Mediocre 3.0
Pros: Their was a few problems first the free in the room was broken made a very loud noise. Told the staff and there seemed not to care. Second the girlfriend of one of the staff that worked the desk was hanging out there with the staff member
Cons: Staff members friends hangout with staff making it hard to get help
Mediocre 2.0
Cons: Issue with toilet flush, we used common washroom at ground floor all the night. Staff said we had to deal with it as all other rooms are booked.
Excellent 8.2
Pros: Front desk staff was friendly but was short staffed when we called for things. We liked the location, very close to airport, because we needed to be at the airport by 4:30 AM. The room was quiet. The elevator was great!
Cons: Did not like the guys hanging out at the front desk while we were checking in. I had to call the front desk for a pillow and then an alarm clock. The room could use an update. The outlets, lights & furniture are in peculiar spots, one doesn't match the .other's placement. The couch was totally unusable, it was sunken and looked very old and used. There was no table, just a built in desk.
Excellent 8.0
Cons: The continental breakfast was great!!
Okay 5.7
Pros: very close to the airport.
Cons: There were no instructions on anything. Heat/ AC unit, cable/ Dish. Breakfast didn't start until 7:00am, I was long gone by then.
Excellent 10.0
Pros: Had everything we needed! Great price too.
Mediocre 3.7
Pros: Quietness Easy to get on the freeway
Cons: No knowledge about facility by employee. Was told no bathtubs in the whole place. There was. Was sent to a destroyed room first. Had to go back and get a different room. Bed was a double and so small Waited 50 min at airport after we called. Driver drove horrible on ice no less. Breakfast was not restocked and food was not fresh. Very disappointed so say the least. Won't be back and would not recommend
Mediocre 2.0
Pros: Not at all. Would not return
Excellent 8.2
Pros: The lobby in the rooms were very clean. The staff was super friendly. We did not take any of their breakfast but I'm sure it was OK.
Good 7.7
Pros: Good price for a large room. I liked the flat screen tv, was able to open window and get fresh air in the room. Spacious
Cons: The continetal breakfast was gross, only thing that was okay was the orange juice. Staff was young and unprofessional looking. Mini fridge didn't work and had a horrible odor.
Microtel Inn & Suites by Wyndham Salt Lake City Airport - Salt Lake City
Rated no. 14
7.4
Good 7.4
Based on 1,758 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.8
Facilities
7.2
Location
8.2
Overall
6.5
Overall 6.7 Good
Based on 1,318 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
7.2
Location
8.2
Overall
6.5
Cleanliness
5.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.6
Comfort
7.6
Location
8.2
Services
7.3
Staff
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
7.8
Location
8.1
Overall
4.0
Services
7.4
Cleanliness
8.1
Comfort
8.1
Facilities
7.3
Location
8.6
Overall
7.3
Cleanliness
8.0
Comfort
7.8
Facilities
7.0
Location
8.3
Overall
6.1
Cleanliness
7.9
Comfort
7.8
Location
8.3
Services
7.3
Staff
7.8

Okay 4.0
Positives: Comfortable bed, nice bedding and towels, good shower pressure. The airport pickup / drop off were fine. Negatives: This place badly needs updating and a deep cleaning. The hallway carpet was dirty and was never vacuumed while we were at the hotel. The bathroom smelled of urine. The room needed dusting. The curtains needed to be hung properly. There was mold in the grout in the bathroom. The pool was dirty, and there were no towels at the pool. A lot of the woodwork was scuffed. In short, this hotel is not what one would expect of a Radisson hotel.
Poor 1.0
Cons: We were waiting for the shuttle for 40 minutes! It was scheduled for 7:30 and we arrived a few minutes early as instructed. The driver was extremely rude, we approached him multiple times because we were concerned about being late, he kept saying a few more minutes and didn’t even remove his earphones while talking to us! Eventually he just disappeared ! At 8 the hotel Clerk called a different driver and we got on another shuttle at 8:15. We almost missed our flight!
Okay 5.0
Pros: Breakfast was good hotel staff was super nice and kind very helpful but I think in the grand scheme of things there is no staff working so the hotel rooms were very dirty.
Cons: It was obvious the cleaning staff or a hotel room was not very thorough there was mayonnaise bottles ketchup bottles to go food bags left in the drawers in the room
Good 7.0
Cons: It needs to be stated that is not handicap accessible. They have stairs leading from outside to the main desk. I was told I could drive around to the basement to park the car. Then come up the elevator to get the trolley for the luggage-go back down the elevator to load my car, then come up the elevator with the trolley to my room. She did not offer to help us with our luggage although a gentlemen did appear and did help us with out luggage. It is an older hotel that needs some updates.
Okay 5.0
Pros: close to airport
Cons: not very clean
Mediocre 3.0
Pros: Location
Cons: Pillow stunk like sweat. Bathroom door was off hinges. Lost iPad and no good help to find it
Excellent 10.0
Pros: Clean Room, good location, good value.
Cons: No breakfast. Parking is limited.
Excellent 10.0
Pros: Everything
Cons: Nothing
Mediocre 3.0
Pros: the location was great for an airport drop off before driving home
Cons: The rooms were old and dirty. I didn't even want to get in the shower. They left old supplies for bathroom and 1 wash cloth.
Excellent 10.0
Pros: Location is great! I like the "feel" of it! I like the rooms and the cleanliness. They also have a mini-store with drinks and snacks it's very convenient!
Mediocre 3.0
Pros: The restaurant manager was cheerful. Also a quick drive to the airport. But that's about it.
Cons: The room was dirty and shabby. The curtains draw to cover at most 50% of the window, which is next to a highway and a bright security light. The room a/c was absolutely freezing and could not be adjusted - I guess faulty. The free breakfast was pretty inedible (salt and sugar off the scale). Reception staff did not bother to wear masks - has the pandemic not reach Utah yet?! Apart from that it was fantastic!
Poor 1.0
Pros: Comfortable bed
Cons: Liars, did not send shuttle for pick up at airport, waited forever and it never came. Had to pay for a ride. Showed up and front desk at 1:00am tired an nobody was there. Couldn¿t get into room for well over an hour. Extremely poor customer service!!!
Okay 5.0
Pros: Location to the airport.
Cons: No vending machine. No towels in room upon arrival. Food from previous guests left in the refrigerator. Air conditioner did not function properly/ you could not cool the room.
Excellent 9.0
Pros: Everything
Cons: Airport Shuttle Service
Okay 5.0
Pros: Unexpected fire place in our room was nice and it was well located for our purposes.
Cons: Not very clean. Typical cleaning practices for a hotel of this supposed caliber we¿re not followed. No clear indication besides folded towels that the bathroom had been cleaned. The room had not been cleaned when we arrived at check in time.
Poor 1.0
Pros: Proximity to airport; room was spacious
Cons: Room was in disrepair, dusty and there was an awful loud mechanical vibration noise coming from atop my bathroom sink above the ceiling. The general manager and maintenance guy was called and came but did not explain what was the issue nor offered any apologies or adjustments to the bill for the loud night we had to endure. I had to call hotel staff from my mobile phone since the handset in the room did not work. The sockets on the desks and night stands were so loose that none of the plugs could make proper contact for electrical charge. There was one small soap provided in the room for both facial/hand wash use and for bathing. How frugal is this hotel? There were overflowing trash and trash bags left by the 2nd floor stairwell that was not cleaned up for over a day. The hotel staff seem to be all family members and was not helpful in recommending where to eat late at night and closed the hotel restaurant Sapphire Grill at 9:50pm even though it was supposed to close at 10:00pm.
Poor 1.0
Pros: The bartender was great!
Cons: Where do I start, the rooms are gross. Very very dirty! There was no towels by the pool and where it is located made us truck it through the hotel wet. The food at the bar was just rewarmed. I would never recommend this hotel.
Mediocre 3.0
Pros: The location was close to the airport
Cons: There was no air conditioning. The fan barely worked and the room was hot all night. The walls were very thin and you could hear the people walking in the room above. It's a very outdated hotel on the inside.
Mediocre 2.0
Pros: Quick check in
Cons: The rugs in the room were wet and smelled like wet dog
Okay 4.0
Pros: The location was convenient.
Cons: The tile in the bathroom needs to be scrubbed. The lock on my door did not fit into the door frame, and there was a 1-2 inch gap between the door and frame at the bottom. The front desk staff need to be more welcoming and friendly and better trained.
Okay 5.0
Pros: Close to the SLC Airport. Shuttle Service. Parked my car for $6.00/day
Cons: Showing signs of wear. Older hotel. Could use a spruce up.
Mediocre 3.0
Cons: We did not have tv for 2 days and all the plugs in the room was not working and then the customer service was not good at all ,honestly we should have received a partial refund .
Good 6.0
Pros: It was nice. It had a lot of square footage/open floor plan. And the complimentary breakfast was decent.
Cons: The front desk clerk at night was not friendly, was difficult, and had horrible customer service. Then I also experienced bad customer service skills from who I think is your night security person. He was rude and barked at me. It was very upsetting.
Mediocre 3.0
Pros: Clean and convenient
Cons: No power to outlets in bathroom. Manager on duty was rude when I wanted them to fix it and said they couldn¿t. Just bad customer service. Everyone was great.
Okay 5.0
Pros: Restaurant was nice
Cons: Needs updating
Poor 1.0
Pros: The location near the airport.
Cons: The room was completely disgusting--there was a huge hairball wiped on the wall. There was no toilet paper paper in the room. When I asked the manager about it he basically said "too bad." It was horrifying.
Okay 5.0
Pros: Close to airport
Cons: Room was fair. Shower was gross. Spots on bedding. Room difficult to unlock (door handle had to go up not down requiring me to go back to the front desk for help after check in). Front desk staff were difficult to understand.
Excellent 8.0
Pros: The staff
Okay 5.0
Pros: Proximity to airport and free parking
Cons: No facial tissue in bathroom. Shampoo container looked like it had been opened.
Mediocre 2.0
Pros: I didn¿t like much .
Cons: The cleanliness was not good .
Poor 1.0
Pros: One of the worst hotels I¿ve ever stayed at, DO NOT stay here! Heard this hotel was recently bought by someone else and the new management SUCKS! They do not take care of this place, rooms were dirty and shower had mold. Was warned not to park in garage!
Cons: Everything, parking garage had lots of break ins. Sketchy area and even sketchier staff. Will never stay here again, do yourself a favor and pay the extra money for a nicer hotel. Pool was closed as well!
Okay 4.0
Pros: Lobby and Safire grille bartender
Cons: Yes hallways dirty elevators sluggish and unkept tv remotes won¿t operate from bed have to wall to tv to get signal to change channels help slow to come. This hotel has gone downhill
Mediocre 2.0
Cons: Key didn¿t work. Staff at counter was rude. TV didn¿t work.
Mediocre 3.0
Pros: We had been here before.
Cons: They would not give us an extra bed or even an extra blanket. There was a snack garbage can in the hall catching a leak as well as leaking damage in the ceiling near the elevator in the garage. We will not stay here again!
Excellent 10.0
Pros: Helpful Staff, cleanliness, and excellent accommodations.
Cons: Nothing to report.
Poor 1.0
Pros: The hotel shuttle was the best thing about this hotel. Had reserved the shuttle the night before and was still 20 minutes late.
Cons: There really wasn't anything good so to speak. The room was filthy and there was an open lotion on the bathroom countertop. The shower drain was plugged. The best was not made from the previous night. I would recommend your car before staying here.
Good 7.0
Pros: The staff was friendly
Cons: The room had not been cleaned well
Poor 1.0
Pros: Customer service was rude. Failed to tell us airport shuttle did not have hotel name on it so we waited forever. When we got there, the supposed Supervisor/mgr looked high and was extremely rude!
Cons: Room was not clean, staff not friendly
Mediocre 2.0
Pros: Good size bathrooms
Cons: No clerk to check you in and nobody answered the phone. Dirty elevators and hallways. No handicap parking with van access. Overall terrible experience for a Radisson.
Poor 1.0
Pros: Nothing. This hotel totally sucks.
Cons: Everything. They didn't clean the room, no clean towels, the door was open and the room had empty beer cans. It was trashed. This hotel is poor run and is seriously outdated. Worst hotel ever.
Good 7.0
Pros: Large rooms
Cons: Old. Rooms needed work. Very small bathrooms. Elevator very small. Limited parking.
Poor 1.0
Pros: I took videos of the backed up shower they made me clean it myself and the phone was not working. The shower was rimmed with black filth from the drain and they didn't give my a discount or a refund. I am absolutely displeased with this hotel. Garbage
Cons: I didn't like the staff they were unprofessional and the room was filthy. I am posting videos of the condition of the room
Poor 1.0
Pros: The lobby was okay
Cons: It was filthy! Carpets were stained and dirty. Stains on the ceiling too. The elevator looked like someone took a baseball bat to it. Tile floor chipped and broken. So many cigarette butts on the ground at entry. Run down with weeds and old parts!!
Poor 1.0
Pros: It's location
Cons: My room had bugs and hair in the bed and questionable stains. The hotel register tried to put me in a new room that was already occupied she then left me standing in a hallway to tend to other customers without telling me what show was going to do.
Excellent 9.0
Pros: Good place to stay
Cons: Need to improve breakfast.
Good 6.0
Pros: Closeness to everything we needed
Cons: There was food in the fridge from the pervious guest still in the room
Good 6.0
Pros: Closeness to the airport
Cons: Television did not work. Hotel claimed satellite was interrupted by weather however there wasn¿t anything significant. The following day skies were clear and still no tv. called 3 times and was told tech should be there in 30 min. Tech never showed
Excellent 8.0
Pros: Kind staff, clean room and an overall good place to stay for one night.
Cons: The pool is still closed and that was not clear when I booked the hotel.
Good 6.0
Cons: little on site parking, parking on street
Good 6.0
Pros: Breakfast and 1st floor room
Cons: Very run down and in need of serious renovations, needs more staff help-manager clearly overworked, miscommunication between hotel and shuttle; plan to wait 30 minutes and ask for shuttle earlier than you want
Excellent 9.0
Pros: Resturaunt was open fully and food was good Shuttle was also running too airport Had little problem understanding the staff¿s dialect but worked through it and they were helpful and friendly I would choose to return next time in Salt Lake
Good 6.0
Pros: Close to airport
Cons: Toilet would not flush
Good 6.0
Cons: Not clean enough, or up to date enough to be considered a three star hotel. This hotel is a two and a half at best in its current condition.
Good 7.0
Pros: Clean
Cons: Great hotel, but the front desk staff was very unfriendly and almost rude. I called to ask a question and they hung up on me. Clean hotel but staff made m not want to come again. Also, pool was closed and was not listed when I made the reservation.
Excellent 10.0
Pros: The hotel was very clean, and affordable. Perfect stay near the airport.
Cons: We were disappointed that the pool was closed during our stay.
Excellent 10.0
Pros: Friendly staff, great location, amazing mountain view if you have an even room number. I did not notice any planes flying over, I don't think they do, the hotel is close to the airport but you don't know it from the room.
Excellent 10.0
Pros: Location and safety
Cons: N/A
Excellent 8.0
Pros: The front desk staff!
Cons: The breakfast!
Okay 4.0
Radisson has always been a better hotel and this one was below standards. The front desk attendant acted like she did'nt wanna be there and when i asked her how to get to my room she was snotty and short with her answer. I had planned on eating right there at the restaurant in the hotel because by the time i got cleaned up and checked in it was 9:00 and online it said open until 10:00. I went down there and the bartender said they were closed early. I had to leave the hotel and go search the area for a restaurant open . Hearing another lady checking in she said she had problems with their shuttle service being on time.
Mediocre 2.0
Pros: I wasn’t able to check in. Even though I pre payed for the trip because they wouldn’t accept my card (chime credit) and they offered me no options so I payed for a room that I was not allowed to stay in.
Cons: The desk girl.
Good 7.2
bring space heater. The rooms have a small vent for heat and i had it at 85 degrees and it's freezing. I run hot, so yeah
Excellent 10.0
Comfortable room. A little noisy but affordable.
Excellent 8.0
Cons: Staff
Okay 5.4
Pros: The place was clean
Cons: The front desk guy was a complete jerk, there were 8 of us so 4 rooms and we asked to be at least in the same hall or somewhere close to each other he put us at opposite ends on each level and the couple that checked in behind us we're right next to our room. So that was irritating. Then the walls are so thin we heard every step from the people above us and kids screaming up and down the halls. Also house keeping started at 8 am even with the do not disturb, woke us up in vacation I was really annoyed.
Excellent 10.0
Pros: The staff was very kind and took care of our every request without fail.
Excellent 8.5
Pros: Staff Flexibility of check out time
Cons: Lack of Wifi
Okay 4.2
Pros: The shuttle drivers (both ways) were very friendly. They took us to a store to get diapers for our baby since we ran out.
Cons: The staff at the restaurant and the front desk were very unpleasant. They made us feel like we were a complete pain for asking for nothing out of the ordinary. The woman at the front desk was just plain rude. The bathroom floor and tub didn't look like it was cleaned (hair in the tub and on the floor. Go with another hotel for the same price.
Excellent 9.0
Pros: Room, location near airport, shuttle to airport.
Cons: Not being acknowledged at the desk when I walked in. I had just come off of a 7 day backpacking trip and am clear I didn't look very good with my scruffy hair and beard. That's why I was there, for a shower and to shave. Staff at such a property should know not to judge a book by its cover.
Radisson Hotel Salt Lake City Airport - Salt Lake City
Rated no. 15
6.7
Good 6.7
Based on 1,318 reviews
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