Overview

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The Westin St. Francis San Francisco on Union Square

335 Powell Street, San Francisco, CA 94102, United States
+1 415 397 7000

£181+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 4,855 reviews
See all reviews

Review highlights

  • 9.3
  • 8.3
  • 5.5
  • 5.1

Good to know

  • Wonderful sightseeing
  • Great shopping

Nearby

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    About

    Opened in 1904, The Westin St. Francis San Francisco on Union Square is a landmark among the city’s hotels. Near upscale shopping and dining options, our iconic building combines a rich history and top location with modern luxury, innovation, and design. Known as the “Grand Dame” of Union Square, we’ve been the city’s preeminent choice for events for over a century. A legacy of meticulous service and a setting rich in history make us ideal for any function, from small meetings to elegant galas. All 1,195 of our guest rooms have been transformed, bringing a perfect balance between classic style and fresh sophistication, uniquely showcasing the architecture that made us famous.

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    Amenities

    • Wi-Fi
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Smoking rooms available
    • Steam room
    • Storage available
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 4,855 reviews
    • 9.3 "Terrific location."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.6 "Good service."
    • 6.1 "Average amenities."
    • 5.7 "Rooms are ok."
    • 5.5 "Vibe was decent."
    • 5.1 "Bar is ok."
    • 4.0 "Breakfast is below average."
    • 3.9 "Internet is poor."
    • 3.8 "Value below average."
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    Overall rating

    8.2 Excellent
    Based on 2,524 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "Easily accessible by car, said 89%."
    • 8.2 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 7.5 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.7 "Food is average."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
      6.1 "61% said the elevator was ok."
      6.0 "60% said the architecture was not spectacular."
    • 5.7 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 4.7 "Bar is not good."
    • 3.9 "Breakfast is below average."
      3.3 "67% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      4.7 "53% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
    • 3.2 "Terrible value."
      4.7 "53% thought it was overpriced."
      3.3 "67% said the breakfast was too expensive."
      1.6 "The price was too high for 84%."
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    Overall rating

    8.2 Excellent
    Based on 1,505 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
      6.7 "67% said the elevator was ok."
      5.9 "59% said the architecture was not spectacular."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.7 "Only 57% thought the shower was ok."
    • 5.3 "Average cleanliness."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.3 "Bar is ok."
    • 5.0 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 3.7 "Breakfast is below average."
      2.7 "73% said the breakfast was too expensive."
    • 3.7 "Internet is poor."
      4.5 "55% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
    • 3.1 "Terrible value."
      4.5 "55% thought it was overpriced."
      2.7 "73% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    Based on 339 reviews
    • 9.5 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 7.6 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
      5.4 "54% said the architecture was not spectacular."
      6.3 "63% said the elevator was ok."
    • 5.5 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 5.4 "Average cleanliness."
    • 5.4 "Bar is ok."
    • 5.2 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
    • 4.3 "Value below average."
      4.9 "51% thought it was overpriced."
    • 4.0 "Internet is poor."
      4.9 "51% thought it was overpriced."
    View all review categories

    Overall rating

    8.0 Good
    Based on 485 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.2 "Very nice wellness & sports facilities."
      8.4 "top-notch fitness area, thought 84%."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 5.7 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.4 "Average cleanliness."
    • 4.6 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      2.2 "For 78%, the rooms looked old."
      2.1 "79% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
    • 4.3 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.7 "Value below average."
      4.3 "57% thought it was overpriced."
    • 3.6 "Internet is poor."
      4.3 "57% thought it was overpriced."
      2.5 "75% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Wonderful sightseeing"
    "Great shopping"
    data provided by TrustYou

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