Overview

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The Herbert Hotel

161 Powell Street, San Francisco, CA 94102, United States
+1 415 362 1600

£71+

Overall guest ratings

7.8/10 Good
Based on 2,118 reviews

Review highlights

  • 9.3
  • 8.5
  • 6.2
  • 4.6

Nearby

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    About

    With a stay at The Herbert Hotel, you'll be centrally located in San Francisco, steps from Union Square and minutes from Westfield San Francisco Center Shopping Mall. This hotel is close to Lombard Street and Fisherman's Wharf.

    Rooms

    Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 hour front desk
    • Storage available
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 2,118 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "Housekeeping was great, according to 75%."
      7.6 "76% thought the service was very professional."
    • 6.2 "Average value."
    • 6.0 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
      5.4 "Only 54% thought, the hotel was luxurious."
    • 5.6 "Internet is average."
    • 4.6 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      4.9 "51% said rooms were small."
      0.6 "Air conditioning was criticized by 94%."
      1.3 "87% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
      1.9 "81% found problems with the furniture."
      3.9 "61% said the bathroom was dirty."
      3.3 "67% criticized the small bathroom."
      4.9 "For 51%, the rooms looked old."
      2.9 "71% were disappointed with the minibar."
      2.1 "79% were unsatisfied with the kitchenette."
    • 4.4 "Not very comfortable."
      4.9 "51% said rooms were small."
      3.5 "65% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      3.3 "67% criticized the small bathroom."
    • 1.4 "Awful breakfast."
    View all review categories

    Overall rating

    7.8 Good
    Based on 1,291 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "Housekeeping was great, according to 73%."
      7.7 "77% thought the service was very professional."
    • 6.4 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was luxurious."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.7 "Average value."
    • 5.6 "Internet is average."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 4.4 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      4.5 "55% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
      2.8 "72% had problems with the shower."
      1.6 "84% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      3.4 "66% criticized the small bathroom."
      3.5 "65% said the bathroom was dirty."
      2.9 "71% were disappointed with the minibar."
      1.7 "83% were unsatisfied with the kitchenette."
    • 4.0 "Not very comfortable."
      4.5 "55% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      3.4 "66% criticized the small bathroom."
    • 1.4 "Awful breakfast."
    View all review categories

    Overall rating

    7.6 Good
    Based on 275 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.3 "Easily accessible by car, said 93%."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "Housekeeping was great, according to 76%."
    • 6.2 "Average value."
    • 5.7 "Vibe was decent."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.0 "Rooms are ok."
      3.3 "67% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      2.4 "76% had problems with the shower."
      1.7 "83% found problems with the furniture."
      3.7 "63% criticized the small bathroom."
    • 4.7 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      3.7 "63% criticized the small bathroom."

    Overall rating

    7.9 Good
    Based on 550 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.3 "Easily accessible by car, said 93%."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Generally very clean."
      8.0 "80% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.4 "Average value."
    • 5.8 "Vibe was decent."
      5.5 "Only 55% thought, the hotel was luxurious."
    • 5.6 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      1.8 "82% found problems with the furniture."
      1.0 "90% thought they were poorly maintained."
      4.4 "56% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
      4.4 "For 56%, the rooms looked old."
      2.9 "71% criticized the small bathroom."
      3.0 "70% were disappointed with the minibar."
    • 4.6 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      2.9 "71% criticized the small bathroom."
    • 1.4 "Awful breakfast."
    View all review categories
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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