Overview

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Hotel Universal

Plaza Galicia, 2, 15706 Santiago de Compostela, Galicia, Spain
+34 981 585 800

£27+

Overall guest ratings

8.1/10 Excellent
Based on 2,120 reviews

Review highlights

  • 9.0
  • 8.6
  • 4.9
  • 2.8

Good to know

  • Comfortable beds
  • Near city centre

Nearby

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    About

    Hotel Universal offers a great location, putting you within just a 10-minute walk of Santiago de Compostela Cathedral and Obradoiro Square. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Concierge service
    • No smoking
    • Air-conditioned
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 2,120 reviews
    • 9.0 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      7.5 "75% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 5.9 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      5.7 "Only 57% said rooms were big enough."
      6.8 "Only 68% thought the shower was ok."
    • 4.9 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    • 2.8 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."

    Overall rating

    8.0 Good
    Based on 1,314 reviews
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "Good access to the airport, said 100%."
    • 8.9 "Great service."
      9.8 "98% thought the service was very professional."
    • 5.8 "Average value."
    • 5.6 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      5.6 "Only 56% said rooms were big enough."
      6.8 "Only 68% thought the shower was ok."
      5.3 "Only 53% thought the furniture was functional."
    • 5.2 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.0 "Breakfast is mediocre."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
      1.0 "90% complained about the elevator."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 381 reviews
    • 9.3 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.6 "Near to public transport, according to 96%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 5.9 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.9 "Only 59% said rooms were big enough."
      6.5 "Only 65% thought the shower was ok."
    • 5.4 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.7 "Breakfast is below average."
    • 4.3 "Vibe wasn't good."
      3.7 "63% criticized the unstylish hotel."

    Overall rating

    8.0 Good
    Based on 424 reviews
    • 9.3 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.8 "Near to public transport, according to 98%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 5.9 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.4 "Only 54% said rooms were big enough."
      7.0 "70% enjoyed the shower."
    • 4.8 "Breakfast is below average."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 2.6 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Near city centre"
    data provided by TrustYou

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