Overview

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Hotel Universal

Plaza Galicia, 2, 15706 Santiago de Compostela, Galicia, Spain
+34 981 585 800

£26+

Overall guest ratings

8.0/10 Good
Based on 2,005 reviews

Review highlights

  • 9.2
  • 9.1
  • 4.1
  • 3.8

Good to know

  • Accessible parking
  • Comfortable beds
  • Near city centre

Nearby

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    About

    Hotel Universal offers a great location, putting you within just a 10-minute walk of Santiago de Compostela Cathedral and Obradoiro Square. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Concierge service
    • No smoking
    • Air-conditioned
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,005 reviews
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      7.3 "Great parking, according to 73%."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 5.9 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.6 "Only 56% said rooms were big enough."
      5.6 "Only 56% said the rooms were modern."
      5.2 "Only 52% thought the furniture was functional."
      6.8 "68% thought the bathroom was big enough."
      5.5 "Cleanliness of the bathroom was average, said 55%."
      6.5 "65% said the view was so-so."
    • 5.0 "Breakfast is mediocre."
    • 4.1 "Disappointing food."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 3.0 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 1,243 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      7.1 "Great parking, according to 71%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "Good access to the airport, said 100%."
    • 5.9 "Average value."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
      5.3 "Only 53% said the rooms were modern."
      5.8 "Only 58% thought the furniture was functional."
      6.8 "68% thought the bathroom was big enough."
    • 5.4 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.8 "68% thought the bathroom was big enough."
    • 5.1 "Breakfast is mediocre."
    • 3.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 340 reviews
    • 9.4 "Terrific location."
      7.8 "Great parking, according to 78%."
      9.9 "City centre within easy reach, said 99%."
      9.6 "Near to public transport, according to 96%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 5.9 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      5.9 "Only 59% said rooms were big enough."
      5.5 "Only 55% said the rooms were modern."
      6.9 "Only 69% thought the shower was ok."
    • 5.5 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.8 "Breakfast is below average."
    • 4.6 "Vibe wasn't good."
      4.2 "58% criticized the unstylish hotel."

    Overall rating

    8.0 Good
    Based on 421 reviews
    • 9.4 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "Good access to the airport, said 100%."
      7.2 "Great parking, according to 72%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 6.0 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.3 "Only 53% said rooms were big enough."
      5.9 "Only 59% said the rooms were modern."
      6.7 "67% thought the bathroom was big enough."
    • 4.8 "Breakfast is below average."
    • 4.4 "Disappointing food."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 2.9 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Comfortable beds"
    "Near city centre"
    data provided by TrustYou

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