Ras Al Khaimah hotels

Ras Al Khaimah hotels

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Ras Al Khaimah, United Arab Emirates
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Low season July
High season December
  Average price (weeknight): £94
  Average price (weekend night): £139

cheapest month to stay

57%

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most expensive time to stay

216%

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(avg. price over the last 2 weeks)

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(avg. price over the last 2 weeks)

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Most recommended Ras Al Khaimah hotels

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The Cove Rotana Resort - Ras Al Khaimah - Building
1
8.4 Excellent (7,387 reviews)
Overview Reviews
A stay at The Cove Rotana Resort places you in the heart of Ras Al Khaimah, within a 15-minute drive of Al Hamra Mall and Al Qawasim Corniche. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Ras Al Khaimah? This hotel has facilities measuring 1462 square feet (135.8 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
5.0 Okay
Cons: The accomadation was very dirty in places, particularly in corners.
7.5 Good
Pros: Adult only pool, good breakfast
Cons: A little dated in places.
3.0 Mediocre
Pros: The design of the hotel and greenery is great!!
Cons: The rooms are old - outdated Resturante food is less quality than 2 years back Furnishings everywhere is very old and with many spots.
5.8 Okay
Pros: The villa is spacious and plunge pool is well maintained
Cons: The buggy service is terrible, to move around in the property is cumbersome. Staff is not upto the mark for a 5 star resort. Hospitality is not good and the food is terrible
10.0 Excellent
Pros: Got checked in late and was upgraded to a villa with pool. Fantastic. Great location, beautiful area and beach.
Cons: Lights in bedroom didn't work, restaurant selection is not that varied but overall I would return again for sure.
9.0 Excellent
Pros: Breakfast items are very variable and of good quality. Cinnamon restaurant was also very nice.
Cons: Nothing.
9.2 Excellent
Pros: The Santorini-feels
6.0 Good
Pros: Nothing really!
Cons: Outdated facility, very poor cinnamon breakfast & very over priced, unprofessional staff by swimming pool by keep annoying guests with photos offers & other water sports Very overpriced Basillco restaurant for poor quality food
2.0 Mediocre
Pros: Nothing to like about this hotel as their management do not have any respect for customers any they only care about money................... The management of the Cove Rotana Resort rejected my confirmed booking during a Public Holiday, because a had a discount rate from my travel agency ................... The Hotel had increased their room rate during the Public Holiday and rejected my confirmed booking on a discount rate........., I made my booking before 5 days of my stay and at that time still there was a lot of rooms available, about the same time when the public holiday was announced.
Cons: I made my booking through a travel agency and not through the hotel site for 3 nights ............. Before going to the hotel I contacted them for my booking, they adviced me that I don't have a booking and I should contact my travel agency. Without stating that the hotel rejected my confirmed reservation because of the discount rate I had. ............ When I contacted my travel agency, they assured me that my booking is confirmed and I don't have to worry. ........... When I arrived at the Hotel on my reserved day, the front disk had no respect for my confirmed reservation. They only answered me with "we rejected your reservation", after waiting in a long queue for my check-in ............ I asked to speak to their manager, waited for more time and asked for the Manager for few times before they show up. They simply answered "we are not responsible for your booking and your travel agency are responsible" ............. I tried to reach a solution with their managers, but they simply stated we are fully booked and can't offer you anything. What is worst, they had a booking for the second and and 3rd night of my booking, but they asked me to pay full rate and my reservation discount payment Is not accepted.
Hilton Ras Al Khaimah Resort & Spa - Ras Al Khaimah - Pool
2
8.4 Excellent (6,280 reviews)
Overview Reviews
Set in a verdant private bay on the northern tip of the Arabian Peninsula, the stunning Hilton Ras Al Khaimah Resort & Spa overlooks the glittering Persian Gulf. Indulge mind and body in the luxurious spa, which features a traditional Hammam and 9 treatment rooms, hold a conference in one of 3 contemporary function rooms, savor cuisines from around the world in one of our 11 bars and restaurants or simply watch the sun set as you sip a cocktail on the 1.5 kilometres of white sandy beach.
9.0 Excellent
Pros: The resort is well located on the gulf with wide sandy beaches, and many pools there are some for families and children and some for adults only. Food is very nice also they have several restaurants and bars offering nice food snacks and drinks. Staff was always friendly helpful and quick.
Cons: The mattress and the pillows could have been better.
1.0 Poor
Cons: Not good value for money . Very bad quality
3.7 Mediocre
Pros: The pool view
Cons: They always late for my orders... i get my bags After 35 minutes after check in !!
10.0 Excellent
Pros: Everything was great. It's one of the best hotels I've ever stayed in. All the family members were happy and satisfied. I highly recommend it for anyone, family, couples, ... etc. The most special things in the hotel are: 1. The many number of the (clean, wide and warm) swimming pools in the hotel. 2. The spectacular view and the surrounding nature. 3. The walking areas around the Villas. 4. The many activities that you can do within the hotel. (Play football/sports, sea rides, ... etc) 5. The amazing kids club that they have, my kids enjoyed it every single day. They have variety of activities every day, that's why my kids kept asking to go there. 6. The quick response of our requests( room service, a ride around the hotel, ... etc) All what I can say, we never had enough from staying in this hotel.
Cons: Literally Nothing.
6.3 Good
Pros: Good facilities with a good number of different pools as well as beach.
Cons: I got a different room than what I booked. Friendly staff but not quick problem solving.
7.1 Good
Cons: *Staff were fighting in the reception desk *The guy who took our laugage was talking on the phone and taking along time to finish
6.3 Good
Cons: they dont have bidet inside the room
8.0 Excellent
Pros: Beautiful beachfront with lovely pool area and lots of sun beds. Good restaurants, especially the Brazilian one. Tidy room, with comfortable beds and nice bathroom.
Cons: Breakfast was not as good as I would expect from a resort like this. Check out was a bit slow.
9.0 Excellent
Pros: Breakfast was great there was a decent variety in the food. the resort landscape is great, you can take a stroll around and on the beach very well organized. lots of activities for the family. I was a solo guest but was not bothered by the children. great Experience overall
Cons: There was no coffee machine in my room. The spa needs a facelift. I had a morrocan bath and it was very noisy. It would be nice to have yoga sessions on the beach. The water activities inside the resort were overpriced, but it was cool they are there!
Rixos Bab Al Bahr - Ras Al Khaimah - Building
3
8.6 Excellent (13,004 reviews)
Overview Reviews
Inclusive and Exclusive in style, Rixos Bab Al Bahr comprises of three pyramid shaped buildings, each flowing into the next, acting as one complex and inter-mediating into a main central courtyard with a large swimming pool, complemented with marvellous resort facilities. The resort accommodates 650 rooms and suites, offering a splendid array of multi-dining food and beverage outlets complemented with a rich roster of leisure facilities featuring a magnificent spa with a stunning Turkish hammam and a temperature controlled outdoor swimming pools, water sports, tennis court, kids and teens clubs, a show stage and a night club, as well contemporary conference and banqueting facilities.
6.7 Good
Pros: The hotel room was very comfortable and we really enjoyed the adults pool. Staff at the pool were very helpful in organizing beds for us when there was none left. Bar staff also very nice.
Cons: As a couple, the place was crazy with children. The hotel in general was completely over crowded and every area of the hotel was manic- not the relaxing weekend away we were hoping for in a “5 star”. The check in took so long and even to check out nearly took an hour to hand back two keys with no out standing bill. The food was, in my opinion, not even close to a 5 star standard and the restaurant was chaotic. We decided to book into the Italian that night for a change from the manic lunch and the dinner wasn’t in Anyway better. Service was terrible and again the food wasn’t great.
8.3 Excellent
Pros: All inclusive resort and good value for money once you calculate costs of food and drink. Staff exceptionally friendly and helpful catering for all, young couples and families.
Cons: It’s a bit busy at breakfast time, but just need to get there earlier.
3.8 Mediocre
Pros: The room was spacious and nice.
Cons: The staff was not helpful and didn’t really make an effort to inform us of important details like closed restaurants, loud parties outside our room until late. It seems that they cater more towards a specific nationality.
2.0 Mediocre
Pros: My husband and I booked a one-night stay at this hotel to have a rare break from our young children and to celebrate valentine’s day. I called ahead of the booking to confirm what time we could arrive – I was advised that we could come from lunch on the day of our reservation and enjoy the facilities if our room was not ready. When we arrived at 12:30pm we left our car with valet parking and my husband went to take the luggage from the car – he was greeted by concierge who said “no sir, we will take your bags” We were subsequently given a luggage ticket in addition to the valet car parking ticket. We the proceeded to check-in where we were met with a huge queue – took approximately 40 mins to even reach the check-in desk. There was nobody managing the queue and several people pushed in ahead of us. What was disappointing to see was the hotel staff just standing around doing nothing? I believe these staff were guest relations at such a busy time in the hotel they should have been speaking with the guest that are queuing to ensure they are all happy, not standing doing nothing! After we reached check-in, we were told our room would not be ready for at least 2 hours – we were told to enjoy the facilities, we had no issue with this and proceeded to go for lunch. After lunch, we tried to go and find our bags so we could change and go for a swim and we were not able to find them, as the reception was still very busy, we decided to sit and wait in the lounge. We then received a call about 3pm to advise that our room was ready, we handed in our luggage ticket and were told our bags would be brought to the room– at this point we were already disappointed as most of the afternoon had passed and we were still unable to enjoy the pool and beach facilities. Upon arriving in the room, we were greeted with someone else luggage. We advised this was not ours and they went away, it then transpires that our luggage has been lost.
Cons: We spoke with the hotel duty manager and he did manage to eventually resolve the issue and find our bags. He explained that some other guests had pointed our luggage out as asked for it to be taken to their room, nobody bothered to cross-reference the tickets. This may not sound like a huge deal but to us it ruined all the plans we had for our stay. We have not been alone without our kids in over 3 years and most of the day was wasted due to this mistake by the hotel – I explained this to the duty manager and his only response was an apology. No offer of compensation in any way! I was also very disappointed with the overall cleanliness of the place – the toilets behind the reception were disgusting the walls are filthy as are all the fixtures in the toilet cubicles. The rooms are also tired and dated and the whole place needs to be updated. The food quality in the buffet restaurant was nothing more than acceptable, there was no crowd control and it was very difficult to serve yourself due to lots of people pushing in. We sat in the adults-only section and families with kids entered and sat down and were not asked to leave, very annoying when someone else’s children are not being controlled by the parents and impact on other guests’ enjoyment, especially when it’s an adult only area. The only plus point in the restaurant was the friendly and helpful staff – who were rushed off their feet. Overall a very disappointing stay and not worthy of its 5* I would avoid a stay here and if you want a break to Marjan island I would highly recombinant the Hilton DoubleTree. https://doubletree3.hilton.com/en/hotels/uae/doubletree-by-hilton-resort-and-spa-marjan-island-RKTMIDI/index.html?WT.srch=1&WT.
7.5 Good
Pros: The staff.. hats off to them , they are working in extreme challenging environment and yet maintain their cool.
Cons: Restaurant reservation is a tedious task of standing in lines .
9.6 Excellent
Pros: Everything was almost perfect.. *The best i liked is the food , i have to admit one if the best buffet (tastes ) i have ever been to. *Staff is very friendly (pool side - beach side - all outlets) specially Mariia who helped us in everything (not like her colleague Halim who was very arrogant).
Cons: *All non arab staff were so nice - *All arab staff were soooo rude - specially mr. Halim at the reception side.! If they think they cannot work in hospitality environment so better to choose another career and go ahead with. *Reservation department were too slow to response to us to confirm the reservation . *Shisha is really expensive 100aed - i think they should review the price.
8.3 Excellent
Pros: All inclusive package is great value. Also loved that the infinity pool was adults only! Great selection of cuisines at all the restaurants.
Cons: Make sure to book dinner reservation early! The buffet had SO many flies
Overview Reviews
Discover a stylish, beachfront base on luxurious Marjan Island at DoubleTree Resort by Hilton Hotel Marjan Island. Feel welcome the moment you arrive with a freshly baked chocolate chip cookie at check-in. Boasting an ideal location just one hour from Dubai; near RAK Free Zone, RAK Investment Authority Offices and extensive shopping, dining and leisure options, this Marjan Island spa resort is perfect for business and leisure guests. Make the most of your recreation time with a wealth of leisure amenities, including the first eforea: spa in the U.A.E; three swimming pools and a complimentary fitness center. Soak up the sunshine on the hotel’s 350 meter private beach or sip cocktails as you enjoy splendid island views in the rooftop bar. Dine in style at this Ras al Khaimah resort with eight onsite bars and restaurants, including two fine-dining venues and a traditional pub. All of the spacious guest rooms and suites at this Marjan Island hotel offer wonderful views and contemporary amenities including WiFi, a mini-refrigerator and a separate bathtub and shower. Some of our accommodations also feature a balcony or a patio, offering direct access to the beach. Hold an event in the spectacular setting of DoubleTree Resort by Hilton Hotel Marjan Island with three flexible function spaces, contemporary A/V equipment and a 24-hour business center. Our beautiful beach is the ideal setting for an idyllic outdoor wedding or celebration and our delicious catering options and dedicated events team will ensure the success of your function.
10.0 Excellent
Pros: Everything
Cons: None
7.5 Good
Pros: Every thing is ok
Cons: nothing
8.8 Excellent
Pros: Great place to go with your family as their were great facilities to entertain them in and many restaurant choices.
8.0 Excellent
Pros: The cleanness of the hotel and the room. The pools and facilities in the hotel especially the kids games and playing areas. The animation team and activities were great.
Cons: 1. No one guided us to our room upon check-in and we had to ask different people to get to our room, there must be someone to guide or take us to the room the first time. 2. It took them more than 25 minutes to send someone to take the luggage upon check-out
7.0 Good
Pros: A warm welcome by Walid at the reception made the holiday special. Plenty of activities for the kids. Nice beach and pool areas. Not too crowded. Room size is quite big for a jr suite and felt very luxurious. Bed was comfy and hotel corridors were expansive. Nice gym and spa. Got spa discount - great value. Staff in the kids club are very professional and excellent. They have the toughest job in the world looking after the kids while the parents are having a nice quite time on the beach.
Cons: The room carpet in one side of the bed had a weird and repugnant smell that wouldn’t go away. I think the previous guest had vomit on the carpet and the stink still lingers. Unfortunate this was noticeable only while lying in the bed at night and I couldn’t be bothered to complain or switch rooms. Anyway the property had just 2 king jr suites and most likely it was occupied. For the same reason, my check out time could not be extended too much. The breakfast was nice but did not have too many options. It was a typical 3 star hotel fare without the bells and whistles you would expect for a 5* hotel. Not too many entertainment options for adults or teens after evening. The on-site Italian restaurant is very poor quality food and service. Extremely bad compared to the Turkish Mezze restaurant.
Overview Reviews
Marjan Island Resort & Spa is located on Ras Al Khaimah's first man-made island with scenic views of the shimmering waters of the Arabian Gulf. This five-star destination offers impeccable standards of service combined with distinctive style, reflecting its Arabic heritage and tradition of hospitality. Offering a variety of leisure activities and the luxurious La`mar spa with ladies and gents area, this alcohol free resort is devoted to serenity and well-being, just 45 minutes away from Dubai.
10.0 Excellent
Pros: Everything was great
6.5 Good
Cons: Checkin staff not very nice and too long cue to check out. No express checkout available.
8.0 Excellent
Pros: OVERALL A GOOD FAMILY ORIENTATED HOTEL
Cons: INITIALLY GIVEN A ROOM WITH A LOT OF NOISE (APPARENTLY THE HOT WATER HATING SYSTEM WAS ABOVE THE ROOM)AFTER THREE COMPLAINTS TO MANAGEMENT I WAS MOVED TO ANOTHER ROOM NOT SATISFACTORY AS I BOOKED TWO SEA FACING ROOMS BUT WAS MOVED TO TWO ROOMS WITHOUT SEA FACING VIEWS
5.4 Okay
Pros: Location was great - manager in front desk was helpful and professional - beach area was nice but too crowded and beach volleyball next to sun beds (kept hitting us)
Cons: Noise was crazy - sound proofing on windows non existent - cupboard doors missing handles. It was an ‘ok’ hotel - but does not measure up to other hotels on Marian Island.
9.6 Excellent
Pros: what stands out is the hotel staff, right from the point of checking in to the other. very positive and helpful attitude, well appreciated.
Cons: couple of things: 1. i had booked a full sea view room from booking.com and was told they don’t have a full sea view room, all rooms have only partial view. 2. breakfast was ordinary, didn’t enjoy it.
Waldorf Astoria Ras Al Khaimah - Ras Al Khaimah - Building
6
9.2 Excellent (5,943 reviews)
Overview Reviews
Arrive by limousine or helicopter at the exclusive Waldorf Astoria Ras Al Khaimah Resort; a structure inspired by the palaces of the Arabian Peninsula. Appreciate the extensive size of the property and its illuminating effect on the city of Ras Al Khaimah at night. This luxury resort boasts contemporary facilities, sophisticated comfort and unparalleled service in a land characterized by a long, rich history. Located in the center of the Al Hamra Village, the resort provides a 350m, private white sand beach and 18-hole championship golf course and club. Explore the Arabian Sea through water-sports activities. Play in the resort's temperature-controlled swimming pools or on the tennis courts. Inside the hotel, discover a luxurious spa and modern fitness center, multiple bespoke restaurants and lounges, a kids’ club and a contemporary Convention Center. Experience immediate satisfaction with personal Concierge service. Unwind with a massage in the spa or with a cocktail in 17Squared or the Le Diwan. Stay connected in this grand palace, featuring 346 oversized guest rooms and suites, all equipped with WiFi, MP3 players and HD plasma TVs. Savor sushi at UMI, the Japanese restaurant, perfectly cooked steak in the Lexington Grill restaurant or the finest Middle Eastern cuisine in Marjan. Consult with our expert team for weddings, social events and business meetings. The resort features four meeting rooms and a boardroom and the adjacent Convention Center has the capacity for 1,000 people. Enjoy the personalized, attentive service that is synonymous with Waldorf Astoria.
7.6 Good
Pros: The place was very nice also the view was amazing
Cons: Nothing much but we ask for the room service for something it come late to us
10.0 Excellent
Pros: Great location, excellent service and food. I rate it as one of the best hotels in the UAE.
Cons: Nil
6.0 Good
Pros: Room was large. Dinner at Italian resturant
Cons: Service was poor, three times we needed assistance from staff, check in, turn down and check out. All involved very long waits or multiple times of asking and calling housekeeping. Plus we waited 20 mins for bag collection before giving up. Room was worn, plus duvet covers they use aren’t closed/sealed so access to actual duvet is very easy in the night and it wasn’t overly clean.
8.8 Excellent
Pros: It has great beach and pool area, rooms are spacious and well equipped. Personnel is very professional and kind.
Cons: Breakfast restaurants is quiet small for such big hotel and it is quiet crowded. Another thing was quiet surprising - there is sort of personal concierge. They sms you about the stay. I asked them to fix ceiling as i was afraid one of the panel may fall down. I’ve been promised it will be fixed, every day I was greeting sms about my stay and every day o was reminding about the ceiling )) nothing was fixed though I’ve been promised that concierge is following up) well luckily nothing fall down but it was funny that for 2 days in the row they asking and promising but doing nothing)
9.0 Excellent
Cons: Waiting long time to check in
9.0 Excellent
Pros: Lovely big rooms and sea view. All the staff were so helpful and went out of their way to provide excellent service. The steak restaurant had a great buffet deal on and the kitchen cooked us a whole delicious steak when the buffet ran out. Would definitely recommend staying here!
7.4 Good
Pros: Great Facility Junior Staff really make an effort
Cons: Senior staff act like guests, and you are at their service
8.3 Excellent
Pros: Big rooms, very good food
Cons: Timings for pool, beach and kids club only till sun down. Which is a pretty short because there is nothing else to do at the resort and with kids in tow nothing to keep them occupied either.
Hilton Garden Inn Ras Al Khaimah - Ras Al Khaimah - Bedroom
7
8.2 Excellent (3,298 reviews)
Overview Reviews
Hilton Garden Inn Ras Al Khaimah is located in the Al Nakheel area by the creek, just steps from the Free Trade Zone and RAK Exhibition Centre. A walking distance to two major shopping malls, the hotel is also a stone's throw away from the souks and historical sites of the Emirates’ old city. Come discover the natural beauty of the Al Hajar Mountains and white-sand beaches. Ras Al Khaimah Airport is 25 minutes away, and Dubai Airport is 70 minutes. Dine anytime at the Garden Grille, or sip a cocktail at the Garden Lounge or Pool Bar. We offer 24-hour room service, and the Pavilion Pantry® is always open for drinks, snacks and travel items. Relax under the sun in the outdoor pool or play on our tennis courts. The complimentary fitness center, business center and guest laundry room are available 24 hours to suit your busy schedule. Host business meetings or social events in our stylish ballroom or outdoor function spaces. Hotel guests also enjoy access to the pools and private beach at Hilton Ras Al Khaimah Resort & Spa, just 5 minutes’ drive away.
9.0 Excellent
Pros: Great value for money. It exceeded our expectations. We even would like to extend but fully booked already. Staff are friendly and very accommodating especially in the breakfast buffet, Bhadry who always ask our daughter if she likes fresh juice or any drinks. Also, Christine who packed waffle when we checked out. Shoutout to Kajol also and Wai. All are very kind and friendly. The pool is nice. There’s an automatic laundry for guests and it is free. All you need is to bring your own detergent. Hotel is very convenient with nearby malls. We really enjoyed our stays and definitely will come back.
Cons: The staff who is in-charge in the omelette section is grumpy. Room doors are either loose or hard that might injure the kids. Elevator fans should be always running or sync when the elevator opens because is suffocating if you did not press the on button. The shower hose is broken. Shataf hose is also cracked. Washing machines and dryer operating manuals are not matching with the actual machine. Better say put all detergents inside along with clothes and no need to fill the boxes. Seems the front desk staff are not aware if it is a coin operated or automatic because we were informed that we need coins to use it. They should visit the laundry room to see.
10.0 Excellent
Pros: Good location for us to visit family Very central for the shopping mall
7.0 Good
Pros: Friendly atmosphere. Especially the restaurant staff and Mr. Srikanth (bell boy) at the reception provided an excellent service.
6.0 Good
Pros: The location was good, in the city center, and the room itself was quite clean. I would give it 3 stars.
Cons: Our room wasn't ready although we arrived almost 2(!) hours later than the check-in time. Instead of an upgrade in such cases, we were offered a room with twin beds. In the morning, we couldn't sleep because of the houskeeping talking next door. Noise isolation needs to be reconsidered. The window could be cleaned, it was hard to see the outside.
Overview Reviews
Set in the exclusive commercial and residential complex of Al Hamra Village and surrounded by landscaped gardens, the elegant Hilton Al Hamra Golf & Beach Resort boasts spacious accommodations and fabulous business and leisure amenities, including a world-class, 18-hole golf course, a private beach and a Conference Center. Only 20 minutes from Ras Al Khaimah International Airport, this luxury Al Hamra resort is near many leisure options, shopping malls and Ras Al Khaimah attractions, including Al Hamra Marina and is only an hour's drive from Dubai. Unwind at this Ras Al Khaimah resort hotel and enjoy incredible ocean, garden or golf course views from an elegant guest room or suite. Deluxe rooms are also available, located in our beautiful beachfront villas. Enjoy a range of amenities, including WiFi, plush Serenity bedding and a mini bar. With an adjoining Conference Center, flexible meeting spaces, a 24-hour business center and contemporary A/V technology, this modern resort hotel in Al Hamra is ideal for successful social or business events. Sample cuisines from around the globe in our four dining venues. Work out with the latest Technogym equipment in the complimentary 24-hour fitness center, swim in the outdoor, temperature-controlled pools or play a game of tennis or mini-golf while the children have fun at the Kids' Club. Soothe body and mind with a treatment in our luxury spa or unwind on the inviting sands of the hotel's private beach.
8.0 Excellent
Pros: Breakfast was excellent. When the music was disturbing us, they upgraded our room to the presidential suite. Wonderful Beach, and friendly staff.
Cons: Some of the trainees gave us confusing information related to the half room board rates. They could do with an upgrade of luxury furniture, compared to the neighborhood hotels. Avoid dinner at the hotel.
5.8 Okay
Pros: Traders Vics bar at the lobby lounge.
Cons: The beach is too mediocre, there were hardly any sand on the beach.
10.0 Excellent
Pros: In Laws were visiting, originally booked only one night but the property was so good that we wanted to extend another night. Could not get the same room category but still enjoyed throughly
Cons: Amazingly awesome. Beach was great and clean
9.6 Excellent
Pros: Close to the beach, the sunset view and cleanliness of the room
Cons: They upgraded my room to a bigger had nothing in it and was away from everything which i never asked for and then we shifted to a room which was close to the grass area and had mosquitos in the room at night and no view then we had to ask for another room and it took them 2 hours just to transfer us to the next room
5.4 Okay
Cons: Pool is not temperature controlled! It was so hot. We complained and they said they will fix it! But next day it was same. They refused to turn on the chillers
7.0 Good
Pros: Hotel services are good.. location is good .. fast service
Cons: Room style is old.. needs some the innovation AC was not working and after fixing it was weak Windows are closed and locked you cannot open them.
8.0 Excellent
Pros: Location was great. Well designed property. Large rooms. Good breakfast layout.
Cons: Shower not working properly. Water did not stay at consistent temperature. Sidewalks missing around some areas around property.
6.7 Good
Pros: Good selection of facilities.
Cons: No extention to check out time which was problematic.
6.3 Good
Pros: the green areas
8.0 Excellent
Pros: Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com
7.6 Good
Pros: the hotel is great place for family vacation, beach is beautiful and the staff are freindly
4.7 Okay
Pros: the room view..
Cons: few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.
5.6 Okay
Pros: quiet, beautiful location
Cons: The food was selection was ok but not what I would call 5 star standard. There was no ambience in any of the restaurants.
6.4 Good
Pros: My room wasnt available on check in, but because of this I was upgraded to a beach front room.
Cons:
6.8 Good
Pros: Employees are all well trained, only exceotion is the reception clerk.
Cons:
7.2 Good
Pros: The friendliness and the peaceful and restful environment
Cons: A little dissaponted with the Coffee shop environment at Dinner and Breakfast
4.4 Okay
Pros: Good boating facilities
Cons: It is not a 5* quality hotel. It is more 3 to 4 star.
Al Hamra Residence & Village - Ras Al Khaimah - Building
9
7.3 Good (4,801 reviews)
Overview Reviews
Set on the pristine beaches of the Arabian Gulf, and within close proximity to the tourist attractions of Ras Al Khaimah, Al Hamra Residence and Village offers you 147 spacious suites on the beach-front at Al Hamra Residence and 219 rooms and suites at Al Hamra Village adjacent to the 18-hole championship golf course, both located within 5 minutes walk from each other. Distinctively decorated with wooden furnishings and offering various recreational facilities.
1.0 Poor
Pros: size of the room. The pool.
Cons: Check-in staff, restaurant was horrible especially the pasta station. Only deep fried foods that looked tasteless. Indian wedding on grounds nearby with super loud music.
8.0 Excellent
Pros: The location and facilities at the property were very nice. The staff was very courteous, and when requested, chef was willing to cook some items exclusively for you. The upgrade of suite was a pleasant surprise. It was a good stay overall, and we enjoyed it.
Cons: The food menu didn't have much options to suit Indian palate. Also, the variety of drinks included in the package were very limited. The room service was a bit slower than expected. Since it was a Valentine's weekend, something exclusively could have been arranged for guests.
10.0 Excellent
Pros: Every thing was exceptional, host, reception, food, location, clean, comfy , view was just perfect
5.0 Okay
Pros: Beach
Cons: We took a package with dinner & breakfast. but the dinner options were pathetic.
3.3 Mediocre
Pros: The only thing i liked about the hotel was that it was near Marjan Island where our race was happening. Everything else was just extremely below par and not at all worth the money.
Cons: The staff’s lack of knowledge, willingness to assist guests and the confusion around the location of Al hamra villages and residence.
9.0 Excellent
Pros: I had a deluxe studio. It was huge! And lovely and clean, with a super bathroom and a very comfortable bed. And a kitchen! Really amazing value for money.
Cons: It was strange that you get a large kitchen but no plates, bowls, mugs, cutlery unless you ask for them. No problem - I asked for some things and got them, but then there was still no kitchen roll, washing up liquid, pot scrubber, kitchen towel... I would expect these basic things if I am renting an apartment that has a kitchen. It was really strange, because the rest of the apartment was really well appointed with nice things in the bathroom, and super comfortable in the living and sleeping areas.
DoubleTree by Hilton Ras Al Khaimah - Ras Al Khaimah - Building
10
8.0 Excellent (3,113 reviews)
Overview Reviews
The DoubleTree by Hilton Ras Al Khaimah hotel overlooking the creek is conveniently situated in the heart of the City Center business district of Ras Al Khaimah, UAE. Our full service hotel offers modern ambiance, upscale amenities and warm Arabian hospitality, within walking distance to all shopping malls and many business venues. We're only 50 minutes from Dubai International Airport (DXB) via Emirates Road (E311 Highway) or 20 minutes to nearby RAK Airport (RKT). Our stylish hotel features spacious guest rooms and suites with a long list of amenities, including generous work space, LCD TVs, Sweet Dreams beds, and internet access. WiFi is available in public areas throughout the hotel. Enjoy complimentary beach club access at DoubleTree by Hilton Resort & Spa Marjan Island. Onsite, our guests have use of many amenities including: * Rooftop swimming pool and TreeTop Bar * The Spa offering massage and facials, beauty and wellness * Whirlpool tub and steam room * A well-equipped Fitness Center * Concierge * 24-hour in-room dining Enjoy casual dining at Gusto!, our all day restaurant and bar – serving breakfast, lunch and dinner daily. Be sure to start the day right with our extensive DoubleTree Breakfast buffet. Meet friends or associates for cocktails or snacks at our inviting Lobby Lounge. DoubleTree by Hilton Ras Al Khaimah offers a range of meeting rooms and banquet facilities. Support services include modern A/V solutions, a business center, printing and secretarial services, creative catering and a highly attentive, professional staff. Our RAK hotel location offers scenic desert attractions and cultural experiences for all ages. Explore the Old Town, picnic at Saqr Park or tour Dhayah Fort. Tee up at the 18-hole Tower Links Golf Club or dip into a hot sulphur pool at Khatts Springs Oasis. Visit the shops, eateries and entertainment at Manar Mall. Our friendly DoubleTree hotel staff looks forward to welcoming you with our signature, warm chocolate chip cookie at check-in.
8.8 Excellent
Pros: There is one gentleman named SOE.He made our stay memorable.Very Friendly and very helpful. It really shows he loves what he does.
Cons: The food was just bland. it tasted like it was jus boiled .But the mock tails were great.
9.0 Excellent
Pros: The courtesy, of the staff, the facilities, the amenities
Cons: I liked everything, Ismat and the rest if the staff were amazing
9.0 Excellent
Pros: Staff,value for money and room size
Cons: Location
Overview Reviews
Within the sanctuary of Wadi Khadeja, The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert offers the chance to experience romance and relaxation, adventure and natural beauty. Pool villas, a hydrotherapy spa and access to a nearby golf club and beach add a luxurious touch to a traditional desert experience.
9.2 Excellent
Pros: Clean, well maintained with great amenities . Great place to get away with a loved one
Cons: Limited dining options , the quality of food is not to the level of the brad of the Ritz. Restaurant staff need more training how to communicate with guest and be more polite. I felt it was more like a chain restaurant rather than 5 star high end restaurant.
6.7 Good
Pros: Location was beautiful, like a sanctuary. It was beautiful to see the oryx from a walking distance from the room’s swimming pool. Nice variety and quality in the breakfast buffet. Rooms were nicely laid out too. Most staff were friendly. The falcon show was good too.
Cons: Operation in general wasn’t brilliant. Bicycles were supposed to be at room by time we arrive, but weren’t. Once they came, they were far from being in ideal shape. Reception doesn’t answer the phone. Parquet flooring squeaks so badly. Toilet door does not lock. There is sewage smell in some areas outside. Once breakfast time expires, Breakfast Buffet is removed without courtesy prior notice to guests.
10.0 Excellent
Pros: Everything
Cons: Leaving
8.3 Excellent
Cons: We faced three primary issues - 1- The restaurant-Moorish was not serving food worth a 5 Star property. We had specifically asked for restaurants that serve vegetarian food and the reception recommended Moorish. But they had only a couple of veg options. The hummus tasted like it was canned and not fresh. Upon giving the feedback to the manager, his response was quite rude. We certainly don’t expect that. 2- on the first night, the AC wasn’t working in the room and we woke up in sweats, again highly disappointing. 3- the second day, the water heater didn’t work and we had cold water in the tub and shower. Upon calling maintenance they said, it works through a solar unit and that we might have used all the hot water before. We expect to have reserves of hot water from a big property like yours. We enjoyed our stay overall, but these small things really leave a sour taste in our mouth as we don’t expect this from a 5 star property. Hopefully you would take this as constructive feedback and work
10.0 Excellent
Pros: Everything was perfect. Amazing one of a kind resort. One of the best stays ever. The staff is exceptionally professional, polite and attentive. Special mention to Elli.
Cons: May be the best meal I had was calling room service ti my room. Farmhouse restuarant was not so exciting because it has less variates.
10.0 Excellent
Pros: The location
Bm Beach Resort - Ras Al Khaimah - Building
12
8.0 Excellent (4,100 reviews)
Overview Reviews
With a stay at BM Beach Resort in Ras Al Khaimah, you'll be by the ocean, within a 15-minute drive of Dreamland and Al Hamra Mall. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.6 Excellent
Pros: Great location, superb pools, delicious food, daily entertainment programs, neat and spacious rooms.
Cons: Bathroom is small, very congested. Food varieties are limited, almost same menu everyday.
10.0 Excellent
Pros: It was an Awesome stay, we got an upgrade to Deluxe Chalet with sea view, loads of fun on the Valentine's Day eve, amazing shows, dance and fireworks.. Staffs are very nice, friendly and quick to response, specially Ms. Madu and Mr. Abdul Hanan, they were very cooperative and helpful.. Food was tasty and overall services, BIG Thumbs up.. Though the Chalets are old and bit of wear and tear but no complains, We had a wonderful time and will surely revisit the place and highly recommended to visit this place. Thank you BM Beach Resort team . Best Regards Ajit Patra
7.9 Good
Pros: Staffs were friendly and helpful. Special thanks to Vibin, Zulfiqar, Tharaka at the reception and Madhu at the restaurant for great hospitality.
Cons: Nothing, everything was so perfect and nothing to complain.
9.0 Excellent
Pros: Its a older but a very cozy property, Feels like a resort and it feels cozy, ideal stay for families. Not much around to do but you would go to a place like this just to unwind from the hustle and bustle of the city,
Cons: The phone in our room was not working so we could not contact the reception or the in room dining, But we were only there for 2 nights so it did not bother us that much.
8.0 Excellent
Pros: Great views
Cons: The food quality isn’t the best but I guess you get value for the money
1.0 Poor
Pros: Disappointed.. poor maintenance.. poor room service. Old furniture. Poor washroom maintenance.waste of money..
6.3 Good
Pros: Staff and location
Cons: Old. Expensive for quality of food and very old facilities
Bm Beach Hotel - Ras Al Khaimah - Building
13
8.0 Excellent (2,426 reviews)
Overview Reviews
A stay at BM Beach Hotel places you in the heart of Ras Al Khaimah, within a 5-minute drive of Khuzam Family Park and Al Qawasim Corniche. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
7.5 Good
Pros: Staff were excellent. The location was good. Had pool, gym and beach access. Availability of an ‘all inclusive’ package.
Cons: H&S was an issue for me as I slipped over twice on wet floor tiles - both times walking normally (once with wet feet around the pool area, and the other on wet floor tiles in the car park).
10.0 Excellent
Pros: Hotel recreation was good, there are lot of outdoor activities that can be enjoyed.
Cons: Nothing
8.8 Excellent
Pros: The hotel has a private beach. They provide you everything you need! Good services!
Cons: My room was basic and small, maybe due to the low price that I payed. It is only my problem. I do no have anything to say bad about this. I have stayed only one night.
3.0 Mediocre
Pros: hygiene and customer service
Cons: restaurant bookings was pathetic - as I was supposed to have a confirmed booking for Valentine dinner, but the staff refused to accommodate me and they denied the confirmed booking. The room location was bad as the view was the hotel parking and city highway... very noisy and couldn't sleep at night.
8.0 Excellent
Pros: Friendly staff, amazing beach! The hotel is perfect for a weekend getaway, we took the all-inclusive option which is really worth the spend! we enjoyed our stay.
Cons: The dinner buffet didn't have a very good verity
8.2 Excellent
Pros: The staff was super friendly and helpful. The rooms are clean and comfortable - not super fancy, but perfect for getting a good night sleep. There are a lot of beautiful plants and flowers outside. Having the beach less than a hundred meters away is great!
Cons: The weight room needed more AC units - it had two, but they just couldn't keep up! Along the walkway in between the hotel and the beach at night there is a disgusting scent... It's only in a couple of small areas, and I'm not sure if it's a stagnant pool of water, animal feces, or something else.
Overview Reviews
Jannah Resort & Villas Ras Al Khaimah promises vacation seekers a luxury rustic break from the city life in the tranquility of white sandy beaches, uninterrupted vistas over the Arabian Gulf and year-round sunshine. Enjoy idyllic vacations, adventure activities including water sports, microlighting, mountain climbing and kayaking, as well as an eclectic selection of international gourmet experiences and world-class spas combined with genuine Arabian ambience and hospitality.
7.5 Good
Pros: Villa is very big and nice, swimming pool is warm
Cons: So many mosquitos Electricity in some spots were not working The stove was not working properly Need more maintenance
4.0 Okay
Pros: Location only
Cons: Once I reach the room it was dirty Service is too much slow No one in the reception and in case I need anything i will go my self to the main building Food smell in all area in the room (I did not cook also)
10.0 Excellent
Pros: I stayed at the Hotel to visit friends in ras al khaimah. I had a pleasant stay, my room was spacious with a beautiful view. Most importantly the service was exceptional. All the staff were very friendly and hospitable. A special thank you to soufian for providing such excellent service and keep eye on everything . I would most definitely visit again in the near future
8.8 Excellent
Pros: Location
Cons: Noise from the corridor
10.0 Excellent
Pros: The hotel is quiet and clean and the staff are helpful .thank you all.
Overview Reviews
Located in Ras Al Khaimah, BM Acacia Hotel and Apartments is connected to the convention center, a 4-minute drive from Al Hamra Mall and 9 minutes from Al Hamra Marina and Yacht Club. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
6.7 Good
Pros: Clean and nice location
Cons: Not enough provision for basic needs like cups, classes, cutlery ect.
9.6 Excellent
Pros: Staffs are so polite and accommodating. Rooms are very clean. Reception staffs are very smart. Special thanks to Rosell during checkout.
Cons: Nothing to mention.
8.8 Excellent
Pros: Excellent location for the Al Jazirah Al Hamra area.
Cons: The television in my room didn’t work.
10.0 Excellent
Pros: Thank you so much for your hospitality and comfort a very big thank for the person from reception Ishwar he was really a fabulous and also very much professional who gave us a free upgrade to the Junior suit he was kind also hopefully
Cons: the AC was really a reason for dislike like its so annoying when your sleeping in the middle of night there is no AC
3.4 Mediocre
Cons: The staff was very rude! Calls to the reception were often ignored! Room service did not change bedding at all.
9.6 Excellent
Pros: Amazing stay especially when the staff are well trained and hospitable. I think Miss salma and Mr adnan in reception they made us happy and satisfied during our stay. Definatley recommend this hotel.
Cons: Nothing
Action Hotel Ras Al Khaimah - Ras Al Khaimah - Building
16
7.9 Good (2,403 reviews)
Overview Reviews
With a stay at Capital O 187 Action Hotel, you'll be centrally located in Ras Al Khaimah, within a 10-minute drive of National Museum of Ras al Khaimah and Tower Links Golf Club. Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
8.0 Excellent
Pros: It is a comfortable good quality hotel.
Cons: Mainly surrounded by wasteland in an area where there are very few facilities.
10.0 Excellent
Pros: Every thing perfect staff especially front desk the lady farida and the boy in night shift the help me to charge my mobile Kiran done best to give my all request they are all help full Nancy and other lady in restaurant that you soo much for service
Cons: Breakfast need to improve too much Omlate is not well done cups are not their fresh juice finish
9.2 Excellent
Pros: Friendly team
6.0 Good
Pros: It was ok for the price Hotel was clean and well kept
Cons: The bathroom was kinda small Could hear noise and chatter from other rooms while in the hallway
8.0 Excellent
Pros: the room is spacious and the hotel is easy to find.
Cons: the floor was not clean they need to change the carpet.
9.2 Excellent
Pros: Front desk (Mr. Othman) made the process simple & easy, great experience, clean property, cozy interior
9.0 Excellent
Pros: Hotel is very good with decent price. Rooms are spacious, clen and tidy and well equipped. Service is on very good level and is professional, especially Farida who works at reception desk. She is very helpful and she immediately solved our issue with wrongly booked room. Many thanks Farida.

Best rooms in Ras Al Khaimah

Waldorf Astoria Ras Al Khaimah - Ras Al Khaimah - Building
1
9.2 Excellent (5,943 reviews)
Overview Reviews
Arrive by limousine or helicopter at the exclusive Waldorf Astoria Ras Al Khaimah Resort; a structure inspired by the palaces of the Arabian Peninsula. Appreciate the extensive size of the property and its illuminating effect on the city of Ras Al Khaimah at night. This luxury resort boasts contemporary facilities, sophisticated comfort and unparalleled service in a land characterized by a long, rich history. Located in the center of the Al Hamra Village, the resort provides a 350m, private white sand beach and 18-hole championship golf course and club. Explore the Arabian Sea through water-sports activities. Play in the resort's temperature-controlled swimming pools or on the tennis courts. Inside the hotel, discover a luxurious spa and modern fitness center, multiple bespoke restaurants and lounges, a kids’ club and a contemporary Convention Center. Experience immediate satisfaction with personal Concierge service. Unwind with a massage in the spa or with a cocktail in 17Squared or the Le Diwan. Stay connected in this grand palace, featuring 346 oversized guest rooms and suites, all equipped with WiFi, MP3 players and HD plasma TVs. Savor sushi at UMI, the Japanese restaurant, perfectly cooked steak in the Lexington Grill restaurant or the finest Middle Eastern cuisine in Marjan. Consult with our expert team for weddings, social events and business meetings. The resort features four meeting rooms and a boardroom and the adjacent Convention Center has the capacity for 1,000 people. Enjoy the personalized, attentive service that is synonymous with Waldorf Astoria.
7.6 Good
Pros: The place was very nice also the view was amazing
Cons: Nothing much but we ask for the room service for something it come late to us
10.0 Excellent
Pros: Great location, excellent service and food. I rate it as one of the best hotels in the UAE.
Cons: Nil
6.0 Good
Pros: Room was large. Dinner at Italian resturant
Cons: Service was poor, three times we needed assistance from staff, check in, turn down and check out. All involved very long waits or multiple times of asking and calling housekeeping. Plus we waited 20 mins for bag collection before giving up. Room was worn, plus duvet covers they use aren’t closed/sealed so access to actual duvet is very easy in the night and it wasn’t overly clean.
8.8 Excellent
Pros: It has great beach and pool area, rooms are spacious and well equipped. Personnel is very professional and kind.
Cons: Breakfast restaurants is quiet small for such big hotel and it is quiet crowded. Another thing was quiet surprising - there is sort of personal concierge. They sms you about the stay. I asked them to fix ceiling as i was afraid one of the panel may fall down. I’ve been promised it will be fixed, every day I was greeting sms about my stay and every day o was reminding about the ceiling )) nothing was fixed though I’ve been promised that concierge is following up) well luckily nothing fall down but it was funny that for 2 days in the row they asking and promising but doing nothing)
9.0 Excellent
Cons: Waiting long time to check in
9.0 Excellent
Pros: Lovely big rooms and sea view. All the staff were so helpful and went out of their way to provide excellent service. The steak restaurant had a great buffet deal on and the kitchen cooked us a whole delicious steak when the buffet ran out. Would definitely recommend staying here!
7.4 Good
Pros: Great Facility Junior Staff really make an effort
Cons: Senior staff act like guests, and you are at their service
8.3 Excellent
Pros: Big rooms, very good food
Cons: Timings for pool, beach and kids club only till sun down. Which is a pretty short because there is nothing else to do at the resort and with kids in tow nothing to keep them occupied either.
City Hotel - Ras Al Khaimah - Building
2
7.6 Good (353 reviews)
Overview
When you stay at City Hotel in Ras Al Khaimah, you'll be next to a golf course and within a 5-minute drive of National Museum of Ras al Khaimah. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overview Reviews
Marjan Island Resort & Spa is located on Ras Al Khaimah's first man-made island with scenic views of the shimmering waters of the Arabian Gulf. This five-star destination offers impeccable standards of service combined with distinctive style, reflecting its Arabic heritage and tradition of hospitality. Offering a variety of leisure activities and the luxurious La`mar spa with ladies and gents area, this alcohol free resort is devoted to serenity and well-being, just 45 minutes away from Dubai.
10.0 Excellent
Pros: Everything was great
6.5 Good
Cons: Checkin staff not very nice and too long cue to check out. No express checkout available.
8.0 Excellent
Pros: OVERALL A GOOD FAMILY ORIENTATED HOTEL
Cons: INITIALLY GIVEN A ROOM WITH A LOT OF NOISE (APPARENTLY THE HOT WATER HATING SYSTEM WAS ABOVE THE ROOM)AFTER THREE COMPLAINTS TO MANAGEMENT I WAS MOVED TO ANOTHER ROOM NOT SATISFACTORY AS I BOOKED TWO SEA FACING ROOMS BUT WAS MOVED TO TWO ROOMS WITHOUT SEA FACING VIEWS
5.4 Okay
Pros: Location was great - manager in front desk was helpful and professional - beach area was nice but too crowded and beach volleyball next to sun beds (kept hitting us)
Cons: Noise was crazy - sound proofing on windows non existent - cupboard doors missing handles. It was an ‘ok’ hotel - but does not measure up to other hotels on Marian Island.
9.6 Excellent
Pros: what stands out is the hotel staff, right from the point of checking in to the other. very positive and helpful attitude, well appreciated.
Cons: couple of things: 1. i had booked a full sea view room from booking.com and was told they don’t have a full sea view room, all rooms have only partial view. 2. breakfast was ordinary, didn’t enjoy it.
Rixos Bab Al Bahr - Ras Al Khaimah - Building
4
8.6 Excellent (13,004 reviews)
Overview Reviews
Inclusive and Exclusive in style, Rixos Bab Al Bahr comprises of three pyramid shaped buildings, each flowing into the next, acting as one complex and inter-mediating into a main central courtyard with a large swimming pool, complemented with marvellous resort facilities. The resort accommodates 650 rooms and suites, offering a splendid array of multi-dining food and beverage outlets complemented with a rich roster of leisure facilities featuring a magnificent spa with a stunning Turkish hammam and a temperature controlled outdoor swimming pools, water sports, tennis court, kids and teens clubs, a show stage and a night club, as well contemporary conference and banqueting facilities.
6.7 Good
Pros: The hotel room was very comfortable and we really enjoyed the adults pool. Staff at the pool were very helpful in organizing beds for us when there was none left. Bar staff also very nice.
Cons: As a couple, the place was crazy with children. The hotel in general was completely over crowded and every area of the hotel was manic- not the relaxing weekend away we were hoping for in a “5 star”. The check in took so long and even to check out nearly took an hour to hand back two keys with no out standing bill. The food was, in my opinion, not even close to a 5 star standard and the restaurant was chaotic. We decided to book into the Italian that night for a change from the manic lunch and the dinner wasn’t in Anyway better. Service was terrible and again the food wasn’t great.
8.3 Excellent
Pros: All inclusive resort and good value for money once you calculate costs of food and drink. Staff exceptionally friendly and helpful catering for all, young couples and families.
Cons: It’s a bit busy at breakfast time, but just need to get there earlier.
3.8 Mediocre
Pros: The room was spacious and nice.
Cons: The staff was not helpful and didn’t really make an effort to inform us of important details like closed restaurants, loud parties outside our room until late. It seems that they cater more towards a specific nationality.
2.0 Mediocre
Pros: My husband and I booked a one-night stay at this hotel to have a rare break from our young children and to celebrate valentine’s day. I called ahead of the booking to confirm what time we could arrive – I was advised that we could come from lunch on the day of our reservation and enjoy the facilities if our room was not ready. When we arrived at 12:30pm we left our car with valet parking and my husband went to take the luggage from the car – he was greeted by concierge who said “no sir, we will take your bags” We were subsequently given a luggage ticket in addition to the valet car parking ticket. We the proceeded to check-in where we were met with a huge queue – took approximately 40 mins to even reach the check-in desk. There was nobody managing the queue and several people pushed in ahead of us. What was disappointing to see was the hotel staff just standing around doing nothing? I believe these staff were guest relations at such a busy time in the hotel they should have been speaking with the guest that are queuing to ensure they are all happy, not standing doing nothing! After we reached check-in, we were told our room would not be ready for at least 2 hours – we were told to enjoy the facilities, we had no issue with this and proceeded to go for lunch. After lunch, we tried to go and find our bags so we could change and go for a swim and we were not able to find them, as the reception was still very busy, we decided to sit and wait in the lounge. We then received a call about 3pm to advise that our room was ready, we handed in our luggage ticket and were told our bags would be brought to the room– at this point we were already disappointed as most of the afternoon had passed and we were still unable to enjoy the pool and beach facilities. Upon arriving in the room, we were greeted with someone else luggage. We advised this was not ours and they went away, it then transpires that our luggage has been lost.
Cons: We spoke with the hotel duty manager and he did manage to eventually resolve the issue and find our bags. He explained that some other guests had pointed our luggage out as asked for it to be taken to their room, nobody bothered to cross-reference the tickets. This may not sound like a huge deal but to us it ruined all the plans we had for our stay. We have not been alone without our kids in over 3 years and most of the day was wasted due to this mistake by the hotel – I explained this to the duty manager and his only response was an apology. No offer of compensation in any way! I was also very disappointed with the overall cleanliness of the place – the toilets behind the reception were disgusting the walls are filthy as are all the fixtures in the toilet cubicles. The rooms are also tired and dated and the whole place needs to be updated. The food quality in the buffet restaurant was nothing more than acceptable, there was no crowd control and it was very difficult to serve yourself due to lots of people pushing in. We sat in the adults-only section and families with kids entered and sat down and were not asked to leave, very annoying when someone else’s children are not being controlled by the parents and impact on other guests’ enjoyment, especially when it’s an adult only area. The only plus point in the restaurant was the friendly and helpful staff – who were rushed off their feet. Overall a very disappointing stay and not worthy of its 5* I would avoid a stay here and if you want a break to Marjan island I would highly recombinant the Hilton DoubleTree. https://doubletree3.hilton.com/en/hotels/uae/doubletree-by-hilton-resort-and-spa-marjan-island-RKTMIDI/index.html?WT.srch=1&WT.
7.5 Good
Pros: The staff.. hats off to them , they are working in extreme challenging environment and yet maintain their cool.
Cons: Restaurant reservation is a tedious task of standing in lines .
9.6 Excellent
Pros: Everything was almost perfect.. *The best i liked is the food , i have to admit one if the best buffet (tastes ) i have ever been to. *Staff is very friendly (pool side - beach side - all outlets) specially Mariia who helped us in everything (not like her colleague Halim who was very arrogant).
Cons: *All non arab staff were so nice - *All arab staff were soooo rude - specially mr. Halim at the reception side.! If they think they cannot work in hospitality environment so better to choose another career and go ahead with. *Reservation department were too slow to response to us to confirm the reservation . *Shisha is really expensive 100aed - i think they should review the price.
8.3 Excellent
Pros: All inclusive package is great value. Also loved that the infinity pool was adults only! Great selection of cuisines at all the restaurants.
Cons: Make sure to book dinner reservation early! The buffet had SO many flies