Overview

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Hotel Los Hidalgos
Best Service Friendliness

Santillana Del Mar, 39330 Santillana del Mar, Cantabria, Spain
+34 942 818 101

£40+

Overall guest ratings

8.0/10 Good
Based on 498 reviews

Review highlights

  • 9.3
  • 9.2
  • 8.9
  • 3.7

Good to know

  • Wonderful sightseeing
  • Professional service
  • Friendly service

Nearby

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    About

    When visiting Santillana del Mar, Hotel Los Hidalgos is a great choice to consider. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Flat-screen TVs and free WiFi are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 498 reviews
    • 9.3 "Excellent value."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.0 "Management was excellent, said 80%."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 5.8 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
      2.7 "73% said rooms were dirty."
      2.3 "77% found problems with the furniture."
      2.5 "75% thought they were poorly maintained."
    • 3.3 "Not very clean."
      2.7 "73% said rooms were dirty."

    Overall rating

    8.2 Excellent
    Based on 209 reviews
    • 9.2 "Excellent value."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 5.7 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      3.3 "67% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      3.3 "Air conditioning was criticized by 67%."
      0.0 "100% criticized the small bathroom."
    • 3.9 "Rooms are not good."
      3.3 "67% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      3.3 "Air conditioning was criticized by 67%."
      3.4 "66% said rooms were dirty."
      1.1 "For 89%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
    • 3.8 "Not very clean."
      3.4 "66% said rooms were dirty."
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    Overall rating

    8.0 Good
    Based on 288 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.2 "Excellent value."
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 5.8 "Breakfast is mediocre."
    • 3.7 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.5 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 3.4 "Rooms are not good."
      2.9 "71% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      3.6 "64% said rooms were small."
      2.2 "78% said rooms were dirty."
      0.0 "100% criticized the small bathroom."
    • 3.0 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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