Overview

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Sheraton Sanya Resort

Yalong Bay National Resort District, Sanya 572000, China
+86 898 8855 8855

£103+

Overall guest ratings

9.1/10 Excellent
Based on 7,723 reviews

Review highlights

  • 9.6
  • 8.8
  • 5.9
  • 5.7

Good to know

  • Professional service
  • Pleasant hotel grounds
  • Luxurious Hotel

Nearby

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    About

    Sheraton Sanya Resort sets the benchmark as China’s most exotic tropical resort location. The resort commands a prime beachfront location at Yalong Bay, opposite an 18-hole golf course and is approximately 30 minutes drive from Sanya Phoenix International Airport. Our seaside setting is ideal for water sports, from kayaks and jet skis to scuba diving and deep sea fishing. Take a dip in one of our five pools, framed by sea and garden views. Sheraton Fitness keeps you in shape, while Mandara Spa invites you to relax. Reconnect to what’s important in our 511 guest rooms, which include 49 suites and five oceanfront villas. Wake up to views of the ocean, garden, and golf course or linger a little longer with comforting perks like our Sheraton Signature Sleep Experience.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Casino
    • Child pool
    • Indoor pool
    • Coffee shop
    • Sauna
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Child-friendly
    • Laundry facilities
    • Express check out
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.1 Excellent
    Based on 7,723 reviews
    • 9.6 "Wonderful beach."
      9.8 "98% appreciated the clean beach."
    • 8.8 "Breakfast is good."
      9.1 "91% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
      7.6 "76% liked the proximity to sightseeing."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      8.7 "87% thought the service was very professional."
      8.8 "88% found the staff to be very friendly."
      7.3 "Housekeeping was great, according to 73%."
      7.8 "Management was excellent, said 78%."
      9.2 "92% said the concierge service was amazing."
      8.8 "88% were happy with the shuttle service."
      7.0 "Lovely pool/beach service, according to 70%."
    • 6.5 "Average value."
      6.7 "67% thought it was adequately priced."
    • 5.9 "Vibe was decent."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
      6.5 "Only 65% thought the pool was clean."
    • 5.6 "Average amenities."
      5.2 "Acceptable kids facilties, thought 52%."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.5 "Only 65% found the balcony ok."
      6.5 "65% thought the kitchenette was ok."
    • 3.9 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 1,621 reviews
    • 9.6 "Wonderful beach."
      9.9 "99% appreciated the clean beach."
    • 8.8 "Breakfast is good."
    • 8.4 "Location is great."
      9.7 "97% appreciated the closeness to the beach."
      7.1 "71% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.5 "85% thought the service was very professional."
      8.9 "89% found the staff to be very friendly."
      7.6 "Management was excellent, said 76%."
      7.7 "Housekeeping was great, according to 77%."
    • 6.0 "Average value."
    • 5.7 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.1 "Beds were acceptable for 51%."
      6.3 "Only 63% found the balcony ok."
    • 5.5 "Vibe was decent."
    • 5.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
      6.3 "Only 63% thought the pool was clean."
    • 5.3 "Average amenities."
    • 3.4 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    Based on 5,483 reviews
    • 9.6 "Wonderful beach."
      9.9 "99% appreciated the clean beach."
    • 9.1 "Terrific location."
      9.6 "96% appreciated the closeness to the beach."
      7.8 "Easily accessible by car, said 78%."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
      9.1 "91% were happy with the price of the breakfast."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      7.8 "Management was excellent, said 78%."
      9.0 "90% said the concierge service was amazing."
    • 6.9 "Average value."
      6.7 "67% thought it was adequately priced."
    • 5.7 "Average amenities."
      5.7 "Acceptable kids facilties, thought 57%."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
      6.7 "Only 67% thought the pool was clean."
    • 5.4 "Vibe was decent."
    • 4.9 "Rooms are not good."
      0.2 "For 98%, the rooms looked old."
      2.5 "75% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      2.7 "73% had problems with the shower."
      0.1 "99% thought they were poorly maintained."
      0.6 "94% thought the tv was sub-standard."
      2.8 "Air conditioning was criticized by 72%."
      4.2 "58% found problems with the furniture."
      4.5 "55% criticized the small bathroom."
      1.9 "81% said the bathroom was dirty."
    • 4.0 "Internet is poor."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    9.5 Excellent
    Based on 386 reviews
    • 9.6 "Wonderful beach."
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      8.8 "88% thought the service was very professional."
      9.0 "90% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 6.7 "Vibe was decent."
    • 6.4 "Average value."
    • 6.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.3 "Average amenities."
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    Overall rating

    8.9 Excellent
    Based on 231 reviews
    • 9.5 "Wonderful beach."
    • 8.9 "Breakfast is good."
    • 8.9 "Location is great."
    • 7.6 "Good service."
      8.7 "87% thought the service was very professional."
      8.4 "84% found the staff to be very friendly."
    • 6.3 "Average value."
    • 5.8 "Vibe was decent."
    • 5.4 "Average amenities."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Pleasant hotel grounds"
    "Luxurious Hotel"
    data provided by TrustYou
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