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Pros: The food and very professional and friendly service.

Cons: Nothing.

Cons: Swiss perfect as always, Barcelona ground worker disaster, as always....

Pros: Great attentive crew.

Cons: Boarding has no groups, seats are small

Pros: Great crew & good complimentary food

Cons: More seat pitch

Pros: There was plenty of leg room

Cons: The policy about cell phone use on the aircraft

Pros: It got me there.

Cons: Vintage plane.

Cons: Forty minute delay boarding with no announcement of reason why

Cons: Better than I expected!

Pros: Very polite and helpful crew. Nice selection of movies in-flight

Cons: Arctic char looked like it really was salmon. Need better selection of contemporary movies. When The Third Man is the most attractive alternative it's not so great. Would like to have seen the attendants more pro-active in asking about beverages and passing out snacks, fruit, etc. Saw just the water, orange juice and apple juice trays being carried around.

Cons: The plane was very old. On my seat, the TV screen did not work. The cabin crew was lazy. Nobody paid any attention to the Attendant light by my seat.

Pros: Inflight services

Cons: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Pros: Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.

Cons: Choice of music and movies very limited, and those vy average quality. Food vy average.

Pros: Nothing, it was extremely annoying.

Cons: Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.

Cons: Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.

Pros: Flew from Vancouver to Qingdao and despite my concerns after reading earlier reviews, the flight was great! The seat was comfortable and reclined enough that you could actually sleep. I think I was one of very few non-Chinese passengers on board and there was a bit of a language barrier, but the staff was super friendly and accomodating.

Cons: I ended up with a middle seat, but the seat was comfortable and roomier than normal, so it wasn't so bad.

Pros: Left early, arrived early.

Cons: Get rid of M&S and go back to including a G&T with the ticket.

Pros: I’ve been very disappointed with the lack of cleanliness of the aircraft and the disregard of the aircraft overall. It was quite old, fair enough, but there where some missing pieces here and there that didn’t make me feel safe. The flight overall was good, British Airways crew are always very competent and professional, which is the reason why I mainly fly with BA. But this is the first time I had some concerns on the lack of safety checks especially because I travelled with my 2 years old son.

Cons: Please see answer above. The aircraft should have been maintained.

Cons: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.

Pros: It was absolutely on time. Great!

Cons: The meal is always too spicy and for more south Asian style. I prefer more European meal.

Pros: Information sharing by pilots and crew. Economy class leg room is good.

Cons: All good up to the level

Pros: Comfort

Cons: Internet

Pros: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Cons: Information on arrival time was not correct

Cons: Thank you

Pros: The crew members were so sweet.

Cons: Flight was late. I missed my connection.

Pros: Very good

Cons: Hi am happy

Pros: Just in time take of and landing, staff friendliness

Cons: Snack

Cons: Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.

Pros: Crew was very attentive and courteous

Cons: More fruits and non-starchy vegetables would make food more enjoyable

Pros: The flight was on time and fairly clean.

Cons: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

Cons: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Pros: It got me there.

Cons: Vintage plane.

Pros: Lovely attentive crew went out of their way to provide comfort and service

Cons: Clear guidance for priority boarding groups

Pros: Was an ok flight experience. Boarding was smooth and the cabin staff were pleasant.

Cons: Not one of my 4 flight legs were on time. The flight I was on was advertised as non stop flight but what is not made clear is the flight has to make a stop for passengers to clear immigration and customs - which is ok but they should make it clear. They also have a wierd policy of not allowing use of phones or tablets even on flight safe mode which if you aren't prepared for makes a boring flight.

Cons: All flights to and from China from this booking were cancelled. China Air customer service was non existent and has offered no compensation for additional travel expenses.

Pros: It was ok.

Cons: N/A.

Pros: All was Good, no special negatives.

Cons: Not worth my time to comment.

Cons: Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Pros: Wasn't awake, can't say

Cons: Probably it would be nice to have a bit bigger screen with general information about the flight and local time

Pros: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Pros: Swiss is my new favorite airline.

Cons: Nothing bad to report. Book Swiss!

Pros: Seats were comfortable

Cons: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Cons: Better choice of movies

Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Pros: It was on time.

Cons: The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram.

Pros: crews were nice

Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad

Cons: Misdirected at upper entrance.

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: Muslim food

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: Professional crew

Cons: Depart on time

Pros: The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum.

Cons: Food and seat comfort.

Pros: Great crew

Cons: Mi s-au pierdut bagajele !

Pros: Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch.

Pros: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.

Cons: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.

Pros: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.

Cons: They are well trained crews so I have no better ideas about improvements

Pros: The service, foods , sack ,