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Pros: The crew was terrific and friendly as I expected.

Cons: I have no other suggestions here since I'm pleased with the flight and services.

Pros: Swiss is always excellent

Cons: This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!

Pros: Swiss is aways good

Cons: I could not purchase transport for an extra bag on the website. I did purchase it at Larnaca Airport. There, I checked in, dropped off the bag, had to go to another counter to pay (long delay in them being able to generate a receipt). Then I had to run the receipt back to the ticket counter.

Pros: Smooth flight.

Cons: More leg room.

Pros: Crew were very friendly and welcoming. I was in economy, and I am a big person but the seats were comfortable.

Pros: The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room.

Cons: More leg room.

Pros: OK

Cons: Ground service staff (not individual) in PVG showed poker face to customers not only to me.

Pros: Nothing

Cons: When boarding need better arrangements, very unorganized.

Cons: Boarding was chaotic and lack organization. Limited drink selections and should include club soda. Food was bland!

Pros: Ok

Cons: Customer service and organization could improve.

Pros: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Cons: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Cons: The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay.

Pros: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.

Pros: well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort

Cons: boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -

Pros: It got me there.

Cons: Vintage plane.

Cons: You can't even supply the flight yet constantly send e-mails asking how the flight was. You shouldn't offer flights if you can't book them. Then sending constant e-mails making it seem like they're booked.

Pros: The departure from Shenzhen instead a typical Hong Kong departure is good, also the cost was good

Cons: Airliner should offer something to cover the seat at busisnes class instead just the blanket as other airliner do. The policy of no eletronics during the flight is not ok

Pros: Crew served perfectly.

Cons: This flight was 13 hours delay. No any info and undated news from airport and Shenzhen airline. I was sitting in the airport for over 13 hours. NO food was supplied. All customers were desperate and annoyed.

Cons: Make the flights on time!!! Cancelles my flight and totally ruined my vacation!!

Pros: Crew is so nice

Cons: I think they doing well as it is

Cons: I'm very gtateful

Pros: Nothing

Cons: It was hot. Just horrible experience.

Cons: Entertainment on the Boeing 777 suffered from access problems

Pros: They flight

Cons: Complementary hotel for long stops

Pros: The entertainment was excellent, the seats very confortable

Cons: Some of the crew members where “to green”, perhaps a bit more of experience is needed.

Cons: Quatar is the best

Pros: Service was awesome

Cons: Inflight entertainment has a limited selection

Pros: Not knowing much about this airline, I was pleasantly surprised with the short flight from Edinburgh to Dublin. Sorry all you plane geeks, I don't know what model aircraft it was, but I was seated in the middle of a 2-3-2 arrangement. Boarding was speedy, staff pleasant and even offered a sandwich in the short hop. Seats were comfortable and being early on a Saturday morning, it was not fully packed. This meant that getting off was not a chore. I'd definitely use them again and wouldn't hesitate in recommending you use them for the sort flight like I made.

Cons: The only issue that marks them down was the lack of on line check in for the flight (Edinburgh to Dublin). Despite that, checking in via a traditional route was efficient and done with a smile.

Cons: The hearphones sound quality is deplorable, and since the aircraft noise level is high is almost impossible to use it. Ok, that is easy to correct with no cost: remind the travelers to bring they own hearphones (I didn't bring mine) for best sound.

Pros: Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio.

Cons: Nothing

Cons: Food

Cons: We left Baltimore an hour and a half late and missed our connecting flight to Paris.

Cons: The planes floor plan showed bathrooms which I avoided. But there were none at that spot so we lost out on more comfy seats.

Pros: The entertainment was good and the crew friendly

Cons: My seat and table were dirty and sticky. We had a 45 min delay. I was seated in the middle of the plane and received my meal lady and of course had no more meal choice available since they had run out . For the snack I also was given a different meal than my seat neighbor

Pros: Over All was good

Cons: They should offer some soft drinks or coffee at no cost for the price we paid

Pros: Seat was ok Food was fine and the crew too.

Cons: The ground cree including yhe security were terrible Nasty and borderline unrasonable.

Cons: Now we waiting for two hours for our luggage On the door of the luggage doesn’t open and waiting

Pros: The price was great, the flight was comfortable, crew was very friendly.

Cons: The airport check-in was probably the most chaotic I've ever experienced anywhere, but the people - travelers and staff - were all very nice.

Pros: Efficient boarding

Cons: Headphones provided for the entertainment screen

Pros: Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep.

Cons: I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly.

Pros: On time, Comfortable seats Good food

Cons: Rather cold in the cabin

Pros: Nice clean plane

Cons: Snacks would have been better than a cheese sandwich

Cons: The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates.

Pros: Seats weren’t all that comfortable.

Cons: Service and meals were good.

Pros: Crew were great! Emergency exit was great too

Pros: A vast amount of entertainment

Cons: Cabin crew was not the best. Some were very forgetful and did not return to provide us with drinks with our meal. Some did not ask passengers to raise their chairs during meal time and we were constantly forced to do it yourself.

Pros: Great films

Cons: .no veg option unless prebooked

Pros: Food and Crew

Cons: Limited IFE and complications with hotel meant to be provided due to long layover.

Pros: great service and attitude by the staff, on time flights, and the food was fine

Cons: The plane was a little old and there were no entertainment options

Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Pros: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Cons: Service, staff and food.

Pros: I liked the window seat.

Cons: They didn’t talk much about the landing card.

Cons: Flight delayed, Missed connecting flight Not good response from ground crew members

Cons: had 6 hours connection and urumchi and they did not have any lounges abd no internet in there

Pros: Food was okay

Cons: Media system had to be fixed

Pros: NONE

Cons: After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou.

Pros: Swiss is aways good

Cons: The boarding organize by group could improve the process

Cons: No overhead fans and seats were not very comfortable.

Cons: Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound.

Pros: Thé entertainment was amazing. I watched a live soccer game

Cons: The space in the plane

Pros: Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane.

Cons: It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home.

Pros: The food and complementary drinks were perfect. The staff was kind and attentive. There were many movie and television options.

Cons: The seats reclined too far making me uncomfortable.

Cons: Impossible to do beter.

Pros: Absolutely nothing

Cons: Just a crappy experience. This airline is absolutely the worst. Spend a couple more dollars and fly Cathay or any other airline. I’m a 3 million miler and there’s no fare low enough for me to fly this dog airline again. Shame on Delta for partnering with them!

Pros: Flight was quick

Cons: Chairs were small and uncomfortable.

Pros: crews are good

Cons: entertainment

Pros: Good food. Wine was excellent. Good service.

Cons: There were issues with the headset provided. It did not connect properly therefore sound was very poor. The programs system was not operating the first hour of the flight.