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Staff were fun and extra pleasent. Great spa.
bus to the ski lift everyday was like a personal taxi-excellent extra. no walking up that steep hill! room was a little too hot and could not ajust this
Small but nice SPA - ideal after skiing. no blanket only bed sheet so you have to sleep with full heating on, WiFi did not work, had to go to Irish pub in the village
The external hot tub with a view of the alps and the breakfast!
The staff at the hotel were warm and very helpful. The spa: very relaxing, very welcoming staff; excellent after exercising on the slopes. The dishes on the a la carte menu were delicious. I'd stay here again.
Any extra is really expensive: coffee 2 euro, 500ml water 2 euro, wine bottle 18 euro.
Friendly service, good food, great jacuzzi in the room ..
Superb location, great staff
very nice for this resort the spa was poorly run and quite dirty in places, we all came out with coughs after a few days and would not use the spa after this.
the atmosphere no light in the closet
The atmosphere that you can feel in this hotel is special. Every single room is different from the others, perfectly designed and very well kept... All is like you would like to be! But the most important and impressive think is the kindness of the young stuff and of the young and active owner family! Very suggested
friendliness and helpfulness of staff; the good food; perhaps more information re day to day events.I missed the afternoon tea, so often associated with skiing holidays - perhaps a less formal eating 'cafe`' where one could get a single course and coffee, might be worth thinking about.
Pleasant atmosphere, excellent hotel
Quite a large hotel and very friendly and obliging. For example we asked for late check out and we were allowed to keep the room up to 6 pm. We even exceeded that and it was no problem for the hotel staff and we were happy. Huge dinner at night was very reasonable price. Lobby area cosy and relaxing. My two children loved it - so did I. Our room for 3 was not so big and the third bed (mine) was not so comfortable and some chill air was getting in at night (it was minus 15 outside though). But the bedding was good. If I could have had a room with a bath tub I would have taken it!
Very friendly staff, family run with excellent food. Transport to and from slopes. English speaking manager.
the staff were brilliantly helpful; they had a minibus and driver to get us to and from the slopes, and even gave us a lift to the train station in Oulx, free of charge.
friendliness of staff and relaxed atmosphere
I like this hotel, i like Sestriere, i like ski, snow and mountains! Thank you for good vacation! Please, make breakfasts more various!
The location could not have been better, about 7 mins walk to the main ski-lift but yet situated on a square in the centre. The hotel is quite basic but is clean. It is classed as a 4* hotel, but seems more like a 3. The staff were incredibly helpful.
Good service. Nice view across the town Sestriere in clear weather! Soory, I did not pay for a battle of stiil water from mini-bar when I left your hotel. When I will be in Sestriere next time i`ll pay... Please, make an instruction about internet connection in a room, or rather make Wi-Fi for all hotel!
The hotel was comfortable and the staff accommodating but the tru benefit is the excellent location and superb family friendly surroundings
good room for single traveller - location was quiet and although at one end of the town, it was convenient for bus service. Good value and adequate breakfast - good by italian standards. cheery and helpful staff
Michaela and team were very friendly and helpful . Organised a seamless transfer from and to Turin airport which made a huge difference to a short stay. Room was comfortable and clean. Would use again and recommend to others
Friendly staff at the hotel. The hotel is also close to where you are dropped off and picked up on the coach transffer from the airport. Distance from the slopes and old town centre was slightly further than I would have like to be although not a major problem if you leave your ski gear in one of the rental shops near the slopes.
The staff was pleasant and courteous. It is quite basic, however, and one should manage their expectations, and read the reviews, before deciding. I have seen some negative reviews for this hotel. These individuals should note that this is, in fact, a 2-star, and you generally get what you pay for. This may be more debatable during half-term, which is peak season, and where prices seem to be significantly inflated. However, it is still the customer's choice whether to sstay at this hotel or not.
Friendly attendants, easy walking distance from the chairlift and excellent breakfast.
Good location, close to town centre and ski slopes. Quiet, peaceful with free parking and decent breakfast hard bed
Staff are friendly, helpful and always have a smile. Very clean. The hotel lacks atmosphere and is very badly insulated against noise from other guests.
Staff were particularly helpful and contributed to ease of arrival and departure and assistance while staying. Restaurant was closed one night with little warning because of absence of chef.
Welcoming and friendly staff. Large reasonably appointed room. Sunny veranda Soundproofing poor in the room, therefore kept awake by noisy guests. TV too small for the room
Friendly, helpful staff. Lovely views. Sunny rooms. Well-designed and laid-out hotel. Large rooms. Fridge did not work. Emitted very strong chemical smells. Water in shower was warm but not hot over the 5 days I was there. Breakfast average. No plug adaptor available. No flexibility on check-out time (10am).