Scarborough Hotels

Comfortable bedroom and balcony. Late check out was reasonable priced. The room was clean and the mini bar was stocked

1) Didn't have water in the old wing as soon as we arrived; that was fine as problems do happen but no one mentioned it on check in. 2) Reached for breakfast at 9:50 (breakfast finish at 10) and most of the buffet was finished and no one was accommodating so we left. 3) The entry cards to the entrance door stopped working a few times and the receptionist forgot to leave it out when we returned so a security guard had to give us access. 4) There was no duvet or comforter (staff didn't know what that was) available only an old worn out blanket which was even more uncomfortable than the single thin sheet on the bed. 5) The bathroom had no privacy as the entry door was a frosted glass shower door with no locks. 6) The price of everything (drinks and food) was exorbitant. 7) There was a big sports match I needed to see and the television didn't work. 8) The sea was dirty but that's not the hotels fault. 9) Most of the staff were unfriendly. 10) The hotel is fairly secluded from any other place so a car or taxi is a must.

My visit to Tobago was inviting ro say the least.My stay at the Bacolet Beach Club was very relaxing.I enjoy each day meeting the staff who was very nice.Anything I wanted they would do their best to accommodate me. I would definitely visit Bacolet Beach Club again sometime next year,the vibe was quite and relaxing.

we stayed here last minute after our other place had mold and there were very few openings. I would recommend everyone look elsewhere. Aside from a nice pool and a relatively i crowded beach, there is little else I liked about this outdated resort.

The staff was incredibly rude - a few were lovely, but most were terrible. The room was dirty, our bathroom sink backed up from hair (not ours), the food was mediocre, the service slow. It felt like a 1970s hotel that hasn't been updated. Stay elsewhere.

Clean, comfortable room Clean beach with adequate number of beach chairs Friendly staff Close to airport Good proximity to outside restaurants and external boat trip Desk arranged taxi tour of the island Room upgrade offered without additional cost

Limited options for meals - lunch and dinner buffets only, no menus Lunch and dinner buffet costs were expensive for what was offered

Coco Reef is a short walk from the airport and overall feels very safe and mostly clean. By US standards, the bathroom in our room was pretty gross and the bedding needed updating. We were in room 210 and liked having a view of the pool and the ocean. We may stay here again, but also hope that for the price, we can find somewhere cleaner. It's hit or miss with the staff. Some are very friendly and others seem put out by guests. Melissa's fajitas at the restaurant closest to the beach are a must.

Cleanliness and outdated bedding

Great breakfast and beach area. Good vibes. Front desk helpful.

Building and elevators seem older. Could use more bellboys

Me and my partner spent the NYE week at Magdalena. Staying there for three days we had already had a great time with good food/drinks at their restaurants, beach front rooms/great views, complimentary offers of bike rentals and scuba lessons in the pool. But the true hospitality came in when we met with an accident the day before we were supposed to fly out of Tobago. The staff were so amazingly caring, people there took great care of us - starting with the concierge calling every few hours daily to check and see how we were doing and if we needed anything, and the General Manager of the property not only coming by everyday to see us and going above and beyond to drive us to the hospital and bring us medication. Extremely humane and courteous staff, we had tears in our eyes the day we left at their kindness and the courtesy extended to us. We have only good things to share about this place. It is truly the best place to stay in all of Tobago.

Customer Service, location and Restaurant

Lack of activities

Good rooms. Great facilities and friendly staff. Pools were great and the restaurant and bars were very good. Great local cuisine. We will definitely be back soon.

We didn't have a car, so it was a bit problematic getting around the island, but that was our own fault.

Excellent experience. Family friendly and lots of onsite opportunities. Don't agree at all with any of the bad comments about this hotel. It was a brilliant getaway for my family and me.

very close to the beach but thats about it, nice little shop on site, food was good,but not much of a party atmosphere for being an adult only hotel

Due to a technicality in my visa I could not arrive at the hotel on the date I booked but hotel refused to move my date forward (by only a few days). When on holiday you want to meet pleasant people and you want to be happy spending your money. If I had known about the difficult staff at this hotel I would have spent my money elsewhere.