Grand Mercure Shanghai Century Park

Best Grounds

Pros: location

Cons: Staff booked a taxi for me but gave the driver the name of the wrong hotel and I spent 1 hour travelling in a taxi to the wrong location.

Pros: Upgrade due to failed online booking and wasting our time, done without question which was nice!

Cons: No hot water one day, no notification, disinterested staff, no compensation barely an apology. Reception staff cold and miserable!

Pros: Very good location in Pudong. Nice rooms and comfortable rooms. Business center service and Executive Lounge service are good and the staff is looking to support you in every possible way. Overall a ...

Cons: During my stay the executive lounge was closed after the second day. The alternative was to go to the ground floor restaurant which does not qualify as Executive Lounge at all ! Reception staff is ...

Pros: Hotel is good, During booking please make transparent all hidden costs like taxes etc, price mentioned on booking.com is different and payment charged by hotel is very high, I feeler lot of harassment...

Cons: Payment difference is very high, price mentioned on booking.com at the time of booking is different from the actual charges charged by hotel, and the difference is very high If this is not ...

Pros: Only negative point there is no subway station close to Hotel, also the cost is a bit high but Shanghai is high anyway. All the rest OK and would stay again.